Exterior

Reviews of Hyatt Place Daytona Beach - Oceanfront

3 out of 5
Hyatt Place Daytona Beach - Oceanfront
3161 South Atlantic Avenue, Daytona Beach Shores, FL

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1002 reviews" "
Rating 8 - Good. 279 out of 1002 reviews" "
Rating 6 - Okay. 150 out of 1002 reviews" "
Rating 4 - Poor. 99 out of 1002 reviews" "
Rating 2 - Terrible. 72 out of 1002 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right on the beach! Easy parking and restaurant options close by.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach front room, lots within walking distance,
Stayed 1 night in Apr 2024

4/10 Poor

Quishonda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No pool or hot tub at this time. Limited parking. Only 2 elevators and only 1 working at times!
Stayed 2 nights in Mar 2024

6/10 Okay

Charlene

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms not clean. I found food on the floor next to the bed as soon as I walked in. I was able to change rooms but saw a difference in furniture and bedding. Renovations done poorly in rooms. Random paint in places it shouldn’t be like the bathroom door or balcony curtains. Pillows were random and unsubstantial. Bedding including mattress topper were hot. Staff were very accommodating and nice. Breakfast was awesome. Restaurant and bar inside is misleading. No beach access or pool. Plenty of parking.
Stayed 5 nights in Dec 2023

6/10 Okay

Matthew

Travelled with partner
Disliked: Amenities, property conditions & facilities
No water pressure whatsoever, cannot say this enough. The sink had significantly higher water pressure and volume than the shower. Literally worst shower I’ve ever seen. Also had the loudest refrigerator that buzzed nonstop. AC didn’t work very well either
Stayed 1 night in Apr 2024

4/10 Poor

Kim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The garbage can at the entrance to the hotel was overflowing with garbage. There was barely any place for our dog to use the bathroom outside. The pet fee was not disclosed until we checked in. People were smoking marijuana in the elevator and balcony. Parking was limited. Lightbulbs in the room were burned out. The lobby area was not well maintained and seemed dirty. Definitely not the standard that we’re accustomed to from the Hyatt brand.
Stayed 1 night in Apr 2024

4/10 Poor

Rogelio

Travelled with family
Disliked: Amenities
No available, the services on the property.
Stayed 4 nights in Mar 2024

10/10 Excellent

Arnaldo, west palm beach

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but had construction going on pool and spa so no access to beach
Stayed 2 nights in Mar 2024
Response from Jessie on 10 Apr 2024
Thank you for your review!

10/10 Excellent

Jean

Stayed 1 night in Mar 2024

6/10 Okay

Jafra

Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Leonardo

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jessie on 10 Apr 2024
Thank you for your review!

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service
Stayed one night. The room seems older and needs some renovations but it was clean. The views of the beach from the room was nice. We knew the pool and decks outside are all out of service, bet we were told that in advance and was the reason the price was lower than usual.
Stayed 1 night in Mar 2024
Response from Hyatt on 26 Mar 2024
Dear Valued Customer,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words, and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt

8/10 Good

anna

Travelled with partner
Clean and comfortable rooms and the full breakfast was a pleasant surprise will come back
Stayed 1 night in Mar 2024
Response from Hyatt on 26 Mar 2024
Dear Valued Customer,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words, and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt

8/10 Good

Nikolas

Liked: Cleanliness
Noisy neighbors. Sticky door. Got me in early with upgrade. Wifi was good.
Stayed 1 night in Mar 2024
Response from Hyatt on 26 Mar 2024
Dear Valued Customer,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words, and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt

6/10 Okay

Rigo

Travelled with family
Liked: Staff & service, amenities
The hotel advertised pool , hot spa, but there was no pool or hot spa or access to the beach that is lying to customers. Elevators were dirty. No chairs on the balcony to enjoy the view, the sofa cushions fabric was rip in bad shape it was broken. The staff were very nice, breakfast was nice. Parking was OK. Location was ok.
Stayed 2 nights in Mar 2024
Response from Hyatt on 26 Mar 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, we apologize for the inconvenience during your stay and hope to see you during your next visit. Best regards, Hyatt

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool under construction. One elevator not working had to wait almost 10 minutes. No AC in hallway. No beach access. Barking dog next door to my room
Stayed 1 night in Mar 2024
Response from Hyatt on 26 Mar 2024
Dear Valued Guest:Thank you for completing our Guest Survey regarding your recent stay at our hotel. We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, we apologize for the inconvenience during your stay and hope to see you during your next visit. Best regards, Hyatt

8/10 Good

Brian

Travelled with family
Disliked: Amenities
No pool or jacuzzi. Room was clean and comfortable.
Stayed 1 night in Mar 2024
Response from Hyatt on 26 Mar 2024
Dear Valued Customer,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words, and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and close to shopping
Stayed 1 night in Mar 2024
Response from Hyatt on 26 Mar 2024
Dear Valued Customer,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words, and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views!
Stayed 1 night in Mar 2024
Response from Hyatt on 12 Mar 2024
Dear Valued Guest,Dear Value Guest,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we utilize positive response like yours to make every guest experience the best it can be. We greatly appreciate your ratings and will be celebrated with the entire team. We look forward to being of service to you in the near future. Sincerely Hyatt Place Daytona

8/10 Good

Zais

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All that we need for one night.
Stayed 1 night in Jan 2024
Response from Hyatt on 5 Mar 2024
Dear Valued GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt place Daytona

10/10 Excellent

Wonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt on 5 Mar 2024
Dear Valued GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt place Daytona

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient for a stop over point in my vacation
Stayed 1 night in Jan 2024
Response from Hyatt on 5 Mar 2024
Dear Valued GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt place Daytona

2/10 Terrible

Neha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyatt on 5 Mar 2024
Dear Valued GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. It is our hope that you give us another opportunity to serve you. Again, We apologize for the inconvenience during your stay and hope to see you during your next visit.Best regards, Hyatt Place

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hyatt on 5 Mar 2024
Dear Valued GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt place Daytona

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hyatt on 5 Mar 2024
Dear Valued GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt place Daytona

10/10 Excellent

Simone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 2 nights in Jan 2024
Response from Hyatt on 5 Mar 2024
Dear Valued GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt place Daytona

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good place to stay. Staff are very friendly, food very good and fresh. Maybe this hotel need upgrade but I hope the manager takes care of this . Highly recommended .
Stayed 7 nights in Dec 2023

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Dec 2023
Response from Hyatt on 5 Mar 2024
Dear Valued GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt place Daytona

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Yue

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed a week at the Hyatt- Daytona. The hotel was very clean and the staff was amazing. The breakfast spread was delicious with a lot of options and also fresh hot coffee and juice. Even with the pool and access to the beach closed we were still able to enjoy ourselves. My only complaint would be the beds are very uncomfortable.
Stayed 7 nights in Dec 2023

6/10 Okay

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Rupender

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and well stocked. Check in was smooth. Breakfast bar was well stocked
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were superb!
Stayed 2 nights in Nov 2023

2/10 Terrible

Bianca

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Before we booked we reviewed the pictures and they were nice. “Looks can be deceiving “. We arrived to the hotel and it smelled spoiled and moldy. 1. We were not aware that the pool and jacuzzi was not available and when we got to the rooms, it smelled very bad to the point we had to sleep with the sliding door open, the pull out sofa felt wet and smelled weird. There was trash left on the floor ( cleaners did not clean it good) and we caught the cleaners the following morning throwing trash over the balcony. Unpleasant experience and we want a refund.

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room! Great location! Good breakfast. Bed was good. Shower lacked water pressure. Everything else was great.
Stayed 1 night in Nov 2023

2/10 Terrible

badran

Stayed 1 night in Nov 2023

8/10 Good

Areshma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
I really enjoyed my stay. Decided to take a self care trip, and chose this hotel for the amenities offered. Unfortunately, the pool, spa and access to the beach wasn't available, so I was slightly disappointed. Also, my room was directly across from the ice machine which was very loud, but I didn't let that bother me. I kept my balcony door open for most of the day just to hear the waves. The staff was very nice and accommodating, and the hotel was very clean despite the current renovations. I highly recommend and will definitely visit again.
Stayed 2 nights in Nov 2023

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

David

Stayed 2 nights in Nov 2023

10/10 Excellent

Summer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly , the room was perfect , breakfast was great, I’d definitely stay here again
Stayed 2 nights in Nov 2023

8/10 Good

Selena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After our orginal location cancelled our reservation, the Hyatt responded immediately to let us know, due to the past store there was no pool area or access to the beach, so there would be no surprises
Stayed 2 nights in Oct 2023
Response from Hyatt on 25 Oct 2023
Dear Value GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt Place Daytona

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biketoberfest weekend
Stayed 2 nights in Oct 2023
Response from Hyatt on 25 Oct 2023
Dear Value GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt Place Daytona

6/10 Okay

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
STAFF WAS GREAT ROOM WAS NEEDED UP DATE NO CHAIRS ON BALCONY WAS NOT CLEANED VERY WELL HAD TO ASK FOR TOILET PAPER AND TOWELS
Stayed 3 nights in Oct 2023
Response from Hyatt on 25 Oct 2023
Dear Valued Guest Thank you for completing our Guest Survey regarding your recent stay at our hotel. We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, We apologize for the inconvenience during your stay and hope to see you during your next visit.Best regards, Hyatt Place Daytona

8/10 Good

Billy

Liked: Staff & service
Stayed 3 nights in Oct 2023
Response from Hyatt on 25 Oct 2023
Dear Value GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt Place Daytona

10/10 Excellent

Tonoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much . Room was very spacious and clean . The only issue is the limited parking .
Stayed 2 nights in Oct 2023
Response from Hyatt on 25 Oct 2023
Dear Value GuestThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future. Best regards,Hyatt Place Daytona