Queen Room with Garden View | Iron/ironing board, free WiFi, bed sheets

Reviews of Motel Glenworth Toowoomba

3 out of 5
Motel Glenworth Toowoomba
1 Margaret Street, East Toowoomba, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 169 out of 276 reviews" "
Rating 8 - Good. 90 out of 276 reviews" "
Rating 6 - Okay. 12 out of 276 reviews" "
Rating 4 - Poor. 3 out of 276 reviews" "
Rating 2 - Terrible. 2 out of 276 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, Ermington

Liked: Cleanliness, staff & service, property conditions & facilities
Toowoomba's Best Value and Comfortable stay why go anywhere else, great family environment Warm & Friendly Thankyou Tracy & Natasha
Stayed 1 night in Mar 2024
Response from Natasha on 16 Mar 2024
Thank you so much Joseph we truly appreciate you and your stay. We hope to see you again soon. Natasha, Tracy and Grant

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the owners to be very approachable, understanding to people’s needs, very friendly.
Stayed 4 nights in Mar 2024
Response from Natasha on 7 Mar 2024
Thank you so much Angela, we love being able to help all of our guests. We hope to see you again soon. Natasha, Tracy and Grant

8/10 Good

jJohn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly staff.
Stayed 1 night in Feb 2024
Response from Natasha on 18 Feb 2024
Thank you so much for your review we're so glad that you enjoyed your stay with us at Motel Glenworth, we hope to see you again soon. Natasha, Tracy and Grant.

8/10 Good

Samamtha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Natasha on 13 Feb 2024
Thank you so much Samantha, we're so glad that you enjoyed your stay with us at Motel Glenworth and we hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Candice

Liked: Amenities
It was awesome.
Stayed 1 night in Jan 2024
Response from Natasha on 13 Feb 2024
Aww thanks Candice, we're so glad that you loved your stay with us and we hope to see you and your beautiful face soon. Natasha, Tracy and Grant

10/10 Excellent

Joseph, Ermington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracy and her family made the stay really pleasant, would recommend anybody looking for an overall great motel experience in Toowoomba stay at the Glenworth and enjoy Tracy’s hospitality, you will be left with an everlasting excellent experience.
Stayed 2 nights in Jan 2024
Response from Natasha on 13 Feb 2024
Ohh gosh! I won't tell mum what you said, her head will pop! Thanks so much for your super lovely words, I suppose I better tell her but I am sure it will make her day! Thank you for staying with us and we hope to see you again really soon. Natasha, Tracy and Grant

10/10 Excellent

Bronwyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were lovely to deal with and nothing was a hassle.
Stayed 2 nights in Dec 2023
Response from Natasha on 13 Feb 2024
So glad to hear you enjoyed your stay. We hope to see you again really soon. Natasha, Tracy and Grant

8/10 Good

Magdalena

Travelled with family
Liked: Cleanliness, staff & service
This property was conveniently located, clean and very friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities
friendly owners
Stayed 1 night in Dec 2023

10/10 Excellent

Judie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovley staff. Super clean. Very comfortable beds and pillows.
Stayed 1 night in Nov 2023
Response from Natasha on 6 Dec 2023
Thank you so much Judie, we're so glad that you enjoyed your stay, we hope to see you again soon Natasha, Tracy and Grant

8/10 Good

Maree

Liked: Cleanliness, amenities, property conditions & facilities
The owners we very friendly and helpful and the rooms were clean and tidy. Good price and location. Would recommend
Stayed 1 night in Nov 2023
Response from Natasha on 28 Nov 2023
Thank you so much Maree, we're glad that you enjoyed your stay with us at Motel Glenworth. Tracy and Grant

8/10 Good

Shane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night and we enjoyed it. Love the room spacious and clean.
Stayed 1 night in Nov 2023
Response from Natasha on 8 Nov 2023
Thank you so much Shane, we're glad you enjoyed your stay and we hope we see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Clayton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Natasha on 6 Nov 2023
Thank you Clayton, we're glad you enjoyed your stay. We hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glenworth Motel was in an excellent location for us right near the Toowoomba Surgicentre. The owners were friendly and the room was very clean. Shower had great water pressure and the bed was comfortable. Each room has 1/2 undercover parking right at your door. The room had everything needed for a short stay. We would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Natasha on 5 Nov 2023
Thank you for such a lovely review Nicole, we're so glad that you enjoyed your stay and we hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times! Although an older property it’s super clean and the staff are always friendly! The area is leafy and green and there is a great place across the road for breakfast!
Stayed 1 night in Oct 2023
Response from Natasha on 1 Nov 2023
Thanks so much Wayne, don't get us started on the leaves lol but we're glad that you love staying with us. Be sure to give us a call when you need to book. See you again soon Natasha, Tracy and Grant

8/10 Good

Kym

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel Glenworth Toowoomba has a very convenient location with several cafes close by and has allocated parking in front of the room, thank goodness! The room was clean and comfortable with air con, an older bathroom, but with a great shower and few extra’s such as plates and cutlery. The staff were helpful and friendly.
Stayed 1 night in Oct 2023
Response from Natasha on 29 Oct 2023
Thanks so much for your lovely review Kym, we're glad you enjoyed your stay with us and we hope to see you again soon Tracy and Grant (owners)

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners, Tracy and Grant, were the kindest and loveliest people, always trying to make my stay better
Stayed 11 nights in Oct 2023
Response from Natasha on 29 Oct 2023
Thank you so much Delia, we're so glad that we got to know you over the last couple of weeks, we were going to ring you to say goodbye but the number we had was wrong, we would love to stay in touch feel free to private msg us and who knows we may see you in Canada soon ha! Tracy and Grant.

10/10 Excellent

Dallas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little motel to stay at with friendly hosts to welcome you and make your stay enjoyable. Close proximity to hospital.
Stayed 3 nights in Oct 2023
Response from Natasha on 29 Oct 2023
Thanks so much Dallas, we're so glad you enjoyed your stay and we hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Natasha on 29 Oct 2023
Thank you Russell, we're glad you enjoyed your stay. See you again soon.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and there were lots of pillows and cushions. I liked that I could purchase a toothbrush from the office as I unexpectedly found my toothbrush holder empty when I unpacked. We did not like that the coffee was not strong enough. We used all the sachets for two cups of coffee and could hardly taste the coffee. The tea bags provided were excellent quality.
Stayed 1 night in Oct 2023
Response from Natasha on 24 Oct 2023
HI Susan we're so glad you enjoyed your stay with us, glad that everything was too your liking except for the coffee, you must like it strong as thats one of the top coffee companies so next time you're staying with us just let us know and we will put something else in the room for you. We do hope to see you again soon Natasha, Tracy and Grant.

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after office hours and details were text to me to allow for easy access to our room and departure the next day. Owner was extremely helpful.
Stayed 1 night in Oct 2023
Response from Natasha on 9 Oct 2023
You're so welcome Terence we're glad you loved your stay and we hope to see you again soon.

10/10 Excellent

Judith

Stayed 1 night in Oct 2023
Response from Natasha on 22 Oct 2023
Thank you so much Judith we truly appreciate you taking the time to leave us a review. Thank you we're so glad you enjoyed your stay. Natasha, Tracy and Grant

8/10 Good

Timothy

Travelled with partner
Decent value . Clean unit , friendly staff
Stayed 2 nights in Sep 2023
Response from Natasha on 1 Oct 2023
Thanks so much Tim, we're glad that you enjoyed your stay. We hope to see you again soon. Natasha, Tracy and Grant.

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Natasha on 27 Oct 2023
thanks so much Stefanie, we're glad you enjoyed your stay. Natasha, Tracy and Grant.

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2023
Response from Natasha on 21 Sept 2023
Thanks so much Peter, we're glad you enjoyed your staff, we look forward to seeing you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Josef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay wonderful and helpful owners. Thank you
Stayed 1 night in Sep 2023
Response from Natasha on 17 Sept 2023
Thanks guys, we're glad you enjoyed your stay and your Italian. We hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Natasha on 21 Sept 2023
Thanks so much Maxine, we're glad you loved your stay with us. We hope to see you again soon Natasha, Tracy and Grant.

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great managers,very helpful nothings a problem. Spotless room and good location that met our needs
Stayed 1 night in Sep 2023
Response from Natasha on 16 Sept 2023
Thank you so much Maxine we love having you both here, you're always a gem. See you again soon Natasha, Tracy and Grant.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2023
Response from Natasha on 14 Sept 2023
Hi Maurice thanks so much for taking the time to leave us a review, we're glad that you enjoyed your stay with us. We hope to see you again soon. Natasha, Tracy and Grant.

8/10 Good

PHIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and tidy , close to most things by car
Stayed 2 nights in Sep 2023
Response from Natasha on 11 Sept 2023
Thank you so much for staying with us at Motel Glenworth, we're glad you loved your stay. We hope to see you again soon Natasha, Tracy and Grant.

10/10 Excellent

Maxine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Great manager and very clean rooms
Stayed 1 night in Aug 2023
Response from Natasha on 29 Aug 2023
Thank you Maxine, we're glad you love your stay at Motel Glenworth, see you soon. Natasha, Tracy and Grant.

6/10 Okay

aaron

Travelled with partner
Liked: Cleanliness, staff & service
ok
Stayed 1 night in Aug 2023
Response from Natasha on 28 Aug 2023
HI Aaron thanks so much for staying at Motel Glenworth, its a shame you only thought your stay was worth 3 out of 5 as you were put in our brand new rooms that have recently been refurbished with all brand new furniture so its a shame you didn't enjoy your stay. Feel free to reach out to us privately if you would like to let us know how we can improve. Thank you Natasha

10/10 Excellent

George

Stayed 1 night in Aug 2023
Response from Natasha on 28 Aug 2023
Thanks so much for staying with us at Motel Glenworth George, we're super glad you enjoyed your stay. We hope to see you again soon Natasha, Tracy and Grant

10/10 Excellent

Donna

The staff are very friendly and it was lovely an clean
Stayed 1 night in Aug 2023
Response from Natasha on 23 Aug 2023
thank you so much Donna we're so glad you enjoyed your stay and appreciate your feedback. We hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcome respite from my long journey that day. Staff could not be more helpful. Highly recommend.
Stayed 1 night in Aug 2023
Response from Natasha on 23 Aug 2023
Thank you so much Shayne, we hope to see you again on one of your many travel journeys. Natasha, Tracy and Grant.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great quick service
Stayed 1 night in Aug 2023
Response from Natasha on 20 Aug 2023
Thank you so much Debbie, we're glad you enjoyed your stay. We hope to see you again soon. Natasha, Tracy and Grant.

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Easy parking.
Stayed 1 night in Aug 2023
Response from Natasha on 14 Aug 2023
Thanks so much Jenny. We're glad you enjoyed your stay. We hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly and helpful hosts. Convenient. Undercover parking for all guests. Quiet and the gardens were lovely
Stayed 2 nights in Aug 2023
Response from natasha on 13 Aug 2023
Thanks for the feedback Shane, we're glad that you love the gardens as so much work has gone into them. We hope to see you again soon. Natasha, Tracy and Grant

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Natasha on 13 Aug 2023
Thanks Craig for the feedback, we hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What amazing service. Room was fantastic and they even did my washing for me.
Stayed 5 nights in Jul 2023
Response from Natasha on 7 Aug 2023
Thank you so much Vicki, we truly appreciate you and can't wait to have you back. See you soon Natasha, Tracy and Grant.

6/10 Okay

Wilson

Comfortable bed. Some road noise. Overall pleasant
Stayed 1 night in Aug 2023
Response from Natasha on 6 Aug 2023
Hi Simone, glad you enjoyed your stay with us. We hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable room. Check in was straightforward and easy. Recommend for stay in Toowoomba
Stayed 1 night in Jul 2023
Response from Natasha on 30 Jul 2023
Hi Veronica, thank you so much for your stay at Motel Glenworth, we're glad you enjoyed your stay and we hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Communication was excellent. Check-in was allowed early. Emailed door code so we weren't racing the clock to get there. Parking was right outside unit with no stairs to climb.
Stayed 1 night in Jul 2023
Response from Natasha on 23 Jul 2023
Thank you Margaret, we're glad our process made for a smooth check-in. We hope to see you again soon. Natasha, Tracy and Grant.

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, the meal option was not available the day we arrived as kitchen was closed for a few weeks. Printed information in room would have been helpful so we could find a cafe.
Stayed 1 night in Jul 2023
Response from Natasha on 19 Jul 2023
Hi Marion, apologies for not communicating that in the rooms, our offsite food location has for the last 6 weeks been going through renovations, so unfortunately there are no closer food options other than Subway, Mcdonalds and KFC which is a short walk and both have drive thru. Luckily enough its a short drive to many of our wonderful restaurants in the city. We hope to see you again soon.

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Natasha on 19 Jul 2023
Thank you so much Lynette, we're glad that you loved your stay at Motel Glenworth. We can't wait to see you again.

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2023
Response from Natasha on 16 Jul 2023
Thank you so much Karyn, we're glad you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
ok but needs cups and plates
Stayed 1 night in Jul 2023
Response from Natasha on 16 Jul 2023
HI Michelle thank you for leaving a review, we do have coffee cups in the rooms and glasses in the fridge but you certainly could have asked if you needed anything else as we do live on site, we're always happy to help. We hope to see you again soon.

8/10 Good

Grachelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Jul 2023
Response from Natasha on 11 Jul 2023
Thank you so much, we're glad you enjoyed your stay at Motel Glenworth Toowoomba. We hope to see you again soon Natasha, Tracy and Grant.

6/10 Okay

Ethan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Overall it wasn’t very clean. Everything at eye view was clean, under eye view was dirty. Toothpaste from previous people on the wall, handles and cupboard door in bathroom dirty, fridge door dirty and the carpet was terrible. We had black feet.
Stayed 1 night in Jul 2023
Response from Natasha on 11 Jul 2023
Hi Ethan, Natasha here one of the owners. I am so terribly sorry, we like to think we've cleaned everything but clearly this was missed. You have no idea how bad we feel as that is not what we want you guys to think about us. As for the carpet, all rooms are getting new carpet 1st week of August. We were aware of this, we bought this motel end of April. We have done a few rooms with a full re-vamp but the one you stayed in is actually next on the list, I can't say sorry enough but we're working on making everyones stay that much better. I apologise your stay wasn't up to standard. Please next time your in Toowoomba give us a call as I will leave notes on your account to give you a discount. Truly, we're very sorry. Thank you Natasha.

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, Nice Proprietors 👍
Stayed 1 night in Jul 2023
Response from Natasha on 5 Jul 2023
Thank you Jeanette, we're glad you loved your stay at Motel Glenworth. We hope to see you again soon. Natasha, Tracy and Grant.