"Great front desk staff! Awful housekeeping staff!"
This is a pet friendly hotel in a great location across from Starbucks and shops. I usually stay in higher end hotels but all were booked. Front desk staff was very nice but not astute to Expedia practices. They had already charged my card even though I wanted to pay with cash at arrival. The rate for hotel was way overpriced! No room service. No pay movies. No complimentary waters..@$130/nt. Ac/heat in window unit. And housekeeping banging on door constantly! We couldn't keep temps stabilized in room. It stayed stifling until we were forced to turn a/c on in 35 degree outdoor temps to give air to room. Positive: great front desk. Great location. Pet friendly. Complimentary hot breakfast. Negative: awful and rude housekeeping staff. (One housekeeper demanded we hand her dirty towels since we asked for more clean ones. There was someone taking a shower. I told her so. She demanded again. I closed door.). And constant knocking on door at other times was very disturbing. Overpriced for level of hotel. No express checkout. Unfortunately the eastern shore lacking in pet friendly fine hotels. Will book farther ahead and stay at Battlehouse Hotel across Bayway next time.
Traveller from orange beach alabama
The Country Inn & Suites By Carlson features residential architecture and home-like interior design with highlights that …More
We really enjoyed our stay at this hotel. We decided last minute to take a weekender, and this was the perfect spot for us to "get away" but not be too far from our 4 little ones. Really enjoyed the room. Ours overlooked Mobile Bay, and the view was very nice in the mornings.
We checked in with Jaylon and he was so personable- he was really nice and welcoming-stayed one night and the room was spacious and very clean- facility was spotless-
Lobby was huge and well furnished- as we had to spend some time waiting for others to come down to lobby and we were comfortable with a big screen TV and complimentary coffee and magazines
I've stayed in multiple Homewood Suites across the country for sever events. I booked it for the convienence of the size party I was with. We booked and then later realized we were not even going to make it until about 6 AM. Even though they could not accommodate a later checkout, the staff was great and helped us quickly get where we needed to be after driving all night. I am usually disappointed in the breakfast and sometimes quality of the rooms in this specific hotel chain, but when we pulled up it had a higher hotel feel with a great price. The majority of my party also is familiar with Homewood Suites and when they pulled in discussed how much Nicer this location was over the others we had stayed at. The food was the best and the entire room from appllances to shower to beds were nicer than any experience I've had with the chain at a great rate. We will definitely stop here again.
Traveller from Texarkana, AR
The Homewood Suites by Hilton Mobile - East Bay Daphne Alabama hotel is located on the Eastern Shore of Baldwin County just …More
Daphne, located on Mobile Bay, is 11 miles east of Mobile, Alabama, and 45 miles west of Pensacola, Florida. The nearby beaches of the bay and the Gulf of Mexico offer an abundance of recreational activities. During summer months, visitors flock to Daphne for “Jubilee,” a natural phenomenon when crabs, shrimp, and fish migrate into the shallow waters to be scooped into waiting nets and buckets.
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