I expected better
In reading reviews on line I read that the hotel had been remodeled and the room were very nice. Unfortunately this must not have included the third floor or the smoking rooms as there were still stains in the bath and holes in the carpet from cigarette burns. Other than that it was acceptable.
The housekeeping staff was excellent and I even left a tip.
The front desk though, was marginal. I was there for five days and had my very best clothes with me. When I asked for a few extra hangers, there "were none available". This is the first hotel that has told me that, as I am usually given as many as I can use. I had to buy some on my own.
The last night I was there I asked for a 6:30 wake up call so I could catch my plane. I did not receive that wake up call. I was an hour late getting to the airport and started off a stressful day with a very stressful situation. This was the first time this has ever happened in any hotel domestic or foreign.
I was particularly upset with what I believe was a dirty rag which smelled of cleaner left in the elevator one afternoon and was not remove until the next day.