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Reviews

4.4 / 5Excellent
431 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Popham's Arboretum
    11 min drive
  • Popular Location
    Dambulla Cave Temple
    15 min drive
  • Popular Location
    Rangiri Dambulla International Stadium
    19 min drive
  • Airport
    Sigiriya (GIU)
    32 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Superior Room

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Panoramic Room

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 Double Bed OR 1 Single Bed
    More details
  • Luxury Room - 10% off on Excursions

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Deluxe with Jacuzzi

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details

About this area

Dambulla

Located in Dambulla, Heritance Kandalama is on a lake. Dambulla Cave Temple and Ancient City of Sigiriya are local landmarks, and the area's natural beauty can be seen at Wasgamuwa National Park and Popham's Arboretum.

Popular Location

What's nearby

  • Popham's Arboretum - 11 min drive
  • Dambulla Cave Temple - 15 min drive
  • Rangiri Dambulla International Stadium - 19 min drive
  • Sigiriya Museum - 44 min drive
  • Ancient City of Sigiriya - 46 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 154 min drive

Restaurants

  • Where to eat
  • Kanchana Restaurant – Serves breakfast, lunch and dinner.
  • Kaludiya Restaurant – Fine-dining restaurant with a bar. Serves dinner.
  • Cafe Kachchan – Pool-view café. Serves light fare.

About this property

Heritance Kandalama

Luxury hotel with 4 restaurants and full-service spa
This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 152 rooms offer free WiFi, balconies and LED TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and premium bedding.
Heritance Kandalama offers 152 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium satellite channels.
Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: USD 20 for adults and USD 10 for children
4 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Bike hire
Ecotours
Fitness centre
Full-service spa
Outdoor pool
Sauna
Hot tub
Steam room

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English
French

Business services

24-hour business centre
1 meeting room
Computer station

Outdoors

Terrace

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massages
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Ceiling fan
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hairdryer
Rainfall showerhead

Entertainment

LED TV
premium channels
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Balcony

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Safe
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Heritance Kandalama Hotel Dambulla
  • Heritance Kandalama Hotel
  • Heritance Kandalama Dambulla
  • Heritance Kandalama
  • Hotel Heritance Kandalama
  • Kandalama Hotel Sri Lanka
  • Kandalama Hotel Dambulla
  • Heritance Kandalama Hotel
  • Heritance Kandalama Dambulla
  • Heritance Kandalama Hotel Dambulla
4.4

Excellent

5 - Excellent
264
4 - Good
100
3 - Okay
40
2 - Mediocre
18
1 - Poor
9
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s built into the caves! It has a beautiful view of Sigiriya. Lovely stay.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

This place is meant to be an architectural wonder - and if you like miles of black marble, reinforced concrete and metal pillars it is. But it’s not my bag. However the setting is lovely, the staff are wonderful attentive kind and fun - and the food is AMAZING.

Stayed 4 nights in Feb 2020

2/5

  • Disliked: Staff & service, property conditions & facilities

For a five star property the service was not good. The first day we were there electricity kept going off and on, like 5xwhile we were eating and when we were back in our room. We had an extra guest in one room,our driver. and we were told we just had to pay for breakfast buffet but they ended up charging me $100usd a night , for two nights. The next morning for breakfast my husband was in dress shirts and a vest as we were heading out to Sigirya and he was told to change his top whereas there were many people in swim wear. There was a lady in a bikini and eating and was not told to change. Poor service will not recommend

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

Property is run down. It has probable never been updated since it was built in the mid 90,s.

Stayed 5 nights in Dec 2019

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