Meeting facility

Reviews of Radisson Blu Hotel, Amsterdam City Center

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay and would recommend this place
Stayed 4 nights in Mar 2024
Response from Radisson Blu Hotel Amsterdam City Center on 18 Mar 2024
Dear Russell, We appreciate you staying with us and for taking the time to share your feedback. We are delighted to learn that you enjoyed your stay with us and we look forward to welcome you back in the near future. With kind regards, Renée - Front Office Team

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location, staff, cleanliness, interesting building
Stayed 2 nights in Jan 2024
Response from Radisson Blu Hotel Amsterdam City Center on 30 Jan 2024
Dear David, Thank you for taking the time to write and share your feedback. We are happy you loved your stay with us and credited our location and your interactions with our team. We hope you will stay with us again should you plan another trip to Amsterdam. With kind regards, Renée - Front Office Team

10/10 Excellent

Haitham

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The area around is red light district
Stayed 1 night in Dec 2023
Response from Radisson Blu Hotel Amsterdam City Center on 30 Jan 2024
Dear Haitham, Thank you for taking the time to write and share your feedback. We are happy to know you loved your stay with us hope you will stay with us again should you plan another trip to Amsterdam. With kind regards, Renée - Front Office Team

8/10 Good

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable stay. Walking distance to all the sights we wanted to see.
Stayed 2 nights in Nov 2023
Response from Radisson Blu Hotel Amsterdam City Center on 20 Nov 2023
Dear Ronald, We appreciate you staying with us and for taking the time to share your feedback. We are happy to learn that you had a comfortable stay and your time in our beautiful city. We hope we can welcome you back should you plan another visit to Amsterdam again. With kind regards, Renée - Front Office Team

10/10 Excellent

Vivianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay here was perfect. I took a last minute trip to Amsterdam and am so happy I booked here. The room was very comfortable and super clean. The staff went out of their easy to make sure we had everything we needed and were all so friendly. the breakfasts were great. I definitely recommend and if I ever find myself back in Amsterdam, would absolutely stay here again!!
Stayed 4 nights in Oct 2023
Response from Radisson Blu Hotel Amsterdam City Center on 17 Nov 2023
Dear Vivianne, We appreciate you staying with us and for taking the time share your feedback. We are very happy to learn that you had such a wonderful stay and are delighted to read such enthusiastic and loveling words to describe it all. We look forward to welcome you back in the near future on your next visit to our beautiful city. With kind regards, Renée - Front Office Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in/check-out process. Very friendly and helpful staff. Clean and modern rooms. Breakfast is great. Garage parking is tight (expected in Amsterdam) but is easy to access from lobby. This is my second time staying here, very pleased!
Stayed 2 nights in Nov 2023
Response from Radisson Blu Hotel Amsterdam City Center on 15 Nov 2023
Dear Anonymous, We appreciate you staying with us again and for taking the time to share your feedback. We are very happy to see that you had a great stay and loved our location, your room and your interactions with all team members. Welook forward to welcome you back once more, should you plan another trip to our beautiful city. With kind Renée - Front Office Team

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff.
Stayed 3 nights in Nov 2023
Response from Radisson Blu Hotel Amsterdam City Center on 10 Nov 2023
Dear Michael, Thank you for taking the time to write and share your experience. We are very happy to learn that you had such a great stay and that you loved our location and your interactions with all team members. We would love to welcome you back in the near future. With kind regards, Renée - Front Office Team

10/10 Excellent

Juan Carlos

Stayed 1 night in Nov 2023

8/10 Good

Orsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funny shape bath tub.
Bathtub was more of a trough shape and if your feet are big , you may have to stand one in front the next as the base is that narrow. Staff was friendlly . Location is ok but on a back street.
Stayed 1 night in Nov 2023
Response from Radisson Blu Hotel Amsterdam City Center on 6 Nov 2023
Dear Orsen, Thank you for taking the time to write and share your feedback. We are happy that you had a good stay with us and happy with your high scoring. Our location is indeed in a quiet street, yet right in the middle of the old town. Very central to everything. We hope we can have you stay with us once more on a possible next visit to Amsterdam again. With kind regards, Renée - Front Office Team

10/10 Excellent

Trish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed one night after a cruise.
Stayed 1 night in Oct 2023
Response from Radisson Blu Hotel Amsterdam City Center on 6 Nov 2023
Dear Trish, We appreciate you staying with us and for taking the time to share your feedback. We are happy to receive the high score, 5 out of 5. We hope we can welcome you back in the future should you visit Amsterdam once again. With kind regards, Renée - Front Office Team

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Oct 2023
Response from Radisson Blu Hotel Amsterdam City Center on 3 Nov 2023
Dear Noberto, We appreciate that you stayed with us and for taking the time to write about your experience. We are delighted to know that seeing the high score you gave us, you enjoyed your stay and we do hope we can welocme you back on a possible next visit to Amsterdam. With kind regards, Renée - Front Office Team

8/10 Good

Nayani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the cost paid Breakfast wasnt good
Stayed 2 nights in Oct 2023
Response from Radisson Blu Hotel Amsterdam City Center on 25 Oct 2023
Dear Nayani,We appreciate you taking the time to write and share your feedback. I am sorry to hear that you did not like our breakfast buffet. Judging by your scoring (8 out of 10), I do hope that other than the rest of your stay was good. I also hope that you enjoyed your time in our beautiful city and that you might return to it in the near future. With kind regards, Renée - Front Office Team

6/10 Okay

Haris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went perfect
Stayed 2 nights in Oct 2023
Response from Radisson Blu Hotel Amsterdam City Center on 16 Oct 2023
Dear Alejandra, We appreciate you staying with us and for taking the time to share your feedback. We are delighted to know that you had a great stay and we hope to welcome you back should you visit Amsterdam once again. With kind regards, Renée - Front Office Team

2/10 Terrible

sultan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not worth this amount of money
Stayed 3 nights in Oct 2023
Response from Radisson Blu Hotel Amsterdam City Center on 10 Oct 2023
Dear Sultan, Thank you for taking the time to write about your experience in our hotel. As a team, we are always a 100% committed to make sure each of our guests are made feel welcomed, comfortable and has a good stay. I am really sorry to learn that we failed to do so in your case. I do hope that atleast you enjoyed being in our beautiful city and that you might return to it in the near future again. With kind regards, Renée - Front Office Team

10/10 Excellent

MAUDE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay, location perfect
Very Clean and comfortable. Room size was good Bathroom was large staff very helpful
Stayed 6 nights in Sep 2023
Response from Radisson Blu Hotel Amsterdam City Center on 10 Oct 2023
Dear Maude, Thank you for staying with us and for taking the time to share your experience. We are happy to learn that you enjoyed your stay so much. We hope you will stay with us again on a possible next visit to our lovely city. With kind regards, Renée - Front Office Team

10/10 Excellent

Habeeb

Stayed 5 nights in Sep 2023

6/10 Okay

Sebastian

Travelled with family
Liked: Cleanliness
Room was very clean. Lighting in the room was sub par.
Stayed 2 nights in Sep 2023
Response from Radisson Blu Hotel Amsterdam City Center on 3 Oct 2023
Dear Sebastian,We appreciate you staying with us and for taking the time to share your feedback. We are happy to learn that you had a good stay and we hope we can welcome you back in the near future. With kind regards, Renée - Front Office Team

6/10 Okay

jeffrey

Stayed 4 nights in Sep 2023

10/10 Excellent

Husnu, balıkesir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

yosef

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very walkable everywhere. Nice hotel.
Stayed 2 nights in Sep 2023
Response from Radisson Blu Hotel Amsterdam City Center on 24 Sept 2023
Dear Mark,Thank you taking the time to share your feedback. We are happy to know that you had a good stay and we hope that we can welcome you back should you visit Amsterdam again.With kind regards, Renée - Front Office Team

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and location. Bar staff severely understaffed based on the occupant load. Could use some people to deliver food so the 2 staff members can take orders and serve drinks.
Stayed 2 nights in Sep 2023
Response from Radisson Blu Hotel Amsterdam City Center on 22 Sept 2023
Dear Richard, Thank you for staying with us and for taking the time to share your experience. We are happy to learn that you like our two buildings with its rich history and the location we are in. Your constructive feedback regarding staffing is duly noted and will be discussed internally. We hope you had a great time in our beautiful city and that you will return to it some day in the future. With kind regards, Renée - Front Office Team

8/10 Good

Gerald

Stayed 1 night in Sep 2023

8/10 Good

Karen, Mansfield

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was nice and once you were in your room you could not hear street noise. The room had not been fully cleaned and it was warm in the room with the ac on.
Stayed 3 nights in Sep 2023
Response from Radisson Blu Hotel Amsterdam City Center on 18 Sept 2023
Dear Karen, Thank you for taking the time to share your feedback. We are happy to learn that you enjoyed your stay. We will forward your comments regarding the cleanliness with our housekeeping team. We do hope we can welcome you back should you visit Amsterdam again in the future. Wtih kind regards, Renée - Front Office Team

10/10 Excellent

Esteban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shajuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really good hotel
Stayed 1 night in Sep 2023
Response from Radisson Blu Hotel Amsterdam City Center on 14 Sept 2023
Dear Shajuti, Thank you taking the time to share your feedback. We are happy to know that you had a good stay and we hope that we can welcome you back should you visit Amsterdam again.With kind regards, Renée - Front Office Team

10/10 Excellent

Patricia, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location! Wonderful staff and facility!
Stayed 1 night in Sep 2023
Response from Radisson Blu Hotel Amsterdam City Center on 26 Sept 2023
Dear Patricia,Thank you for staying with us and for sharing your experience. We are delighted to know that you had such an amazing stay. We hope we can welcome you back should you visit Amsterdam again.With kind regards, Renée - Front Ofice Team

10/10 Excellent

Deborah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to all major attractions in Amsterdam. Enjoyed the very large, comfortable room. Especially loved the heated floor in the bathroom. Close to the Metro line.
Stayed 6 nights in Aug 2023
Response from Radisson Blu Hotel Amsterdam City Center on 10 Nov 2023
Dear Deborah, Thank you for staying with us and for taking the time to share your feedback with us. We are delighted to learn that you had such a good stay, loved our location, your room and the floor heating in the bathroom. We hope you will stay with us again should you visit Amsterdam once more. With kind regards, Renée - Front Office Team

10/10 Excellent

Amir, las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff specially PAOALA and CHIRISITANO very mice and helpful great location, great service , nice and big rooms for amsterdam more than comfy. Excellent excellent
Stayed 3 nights in Sep 2023
Response from Radisson Blu Hotel Amsterdam City Center on 14 Sept 2023
Dear Amir, Thank you for staying with us and for taking the time to share your feedback. We are delighted to learn you enjoyed your stay so much and we hope that we can welcome you back should you visit Amsterdam again.With kind regards, Renée - Front Office Team

10/10 Excellent

jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in. Staff was very courteous. Great location
Stayed 1 night in Sep 2023
Response from Radisson Blu Hotel Amsterdam City Center on 7 Sept 2023
Dear Jenny, We appreciate you staying with us and for taking the time to share your feedback. We are happy to learn that you had a good stay and we hope we can welcome you back in the near future. With kind regards, Renée - Front Office Team

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Radisson Blu Hotel offers a perfect location and clean rooms with essential amenities. The coffee machine was a nice touch, but there's no smart TV, limiting entertainment options to cable TV. The staff, for the most part, were friendly. However, there was an issue with one front desk employee who caused a delay and forgot about a promised task.
Response from Radisson Blu Hotel Amsterdam City Center on 31 Aug 2023
Dear Michele, Thank you for staying with us and for taking the time to share your experience. We are happy to know that you liked our location and your room. We hope we can welcome you back should you visit Amsterdam again. With kind regards, Renée - Front Office Team

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only negative was checking in experience, very clear check in time is 3pm….came back to hotel at 2:40 and was told room was ready but manager had to check it but would be quick about 10 minutes. told same story again at 3:00 by another employee….finally at 3:20 I asked another employee…..since the 2 employees disappeared…..and he told me room was ready and he gave me keys….he apologized and gave us free breakfast for the 2 mornings which was appreciated. Otherwise was very nice hotel in good location.
Stayed 2 nights in Aug 2023
Response from Radisson Blu Hotel Amsterdam City Center on 31 Aug 2023
Dear Gary, Thank you for taking the time to share your feedback. We are happy to learn that you enjoyed your stay. I apologize for your experience at checking in and having to wait for your room to be ready but I hope you enjoyed the breakfast . We hope you will consider staying with us again should you visit our beautiful city once more. With kind regards, Renée - Front Office Team

10/10 Excellent

emma sepanossian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and professional
Stayed 3 nights in Aug 2023
Response from Radisson Blu Hotel Amsterdam City Center on 4 Sept 2023
Dear Emma,Thank you for your very high score and we are delighted to learn you had such a great stay. We hope we can welcome you back in the very near future. With kind regards, Renée - Front Office Team

4/10 Poor

Austin

Travelled with partner
Disliked: Cleanliness
Definitely on the lower end of hotels I have stayed at for the price. In the US this would be a middle 3 star hotel. Our room was very dusty and dirty. Woke up to several spiders hanging above our heads in bed. Some areas have so much built up dust I don't think they've been cleaned for several years including the AC vent above bed and behind mirror in bathroom. Shower overflows it's 1cm ledge if you use it more than 5 minutes as it drains very slowly, again an issue with cleanliness/maintenance. Additionally we got here early and were told check in was at 3pm without early check in. Which is fine, but then hours later we saw others being checked in early and so we asked again and sure enough it was available and had been for an hour. We were told obviously we should have attempted the self check in many times until it worked (once cleaning was complete).
Response from Radisson Blu Hotel Amsterdam City Center on 22 Aug 2023
Dear Austin, Thank you for taking the time to share your feedback with us. Reviews like this are one of the best tools that reveals where we need to improve our product and service. We aim to exceed your expectation which is clearly not the case here. I apologize for the lack of cleanliness and your observations have been forwarded to our Housekeeping Manager. Despite your grievances, I certainly hope that you will visit us again in the future and have us redeem ourselves. I am eager to show you that we can do much better. If you feel that there is anything that we can still do for you at this point, please do not hesitate to reach out. With kind regards, Renée - Front Office Team

10/10 Excellent

Loiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank them for the kindness they have and I have been a guest since 2019 and until this moment I cannot stay in another hotel in Amsterdam, I recommend it to everyone and I thank the wonderful lady Mrs Sabina who is always there for us to help
Stayed 1 night in Aug 2023
Response from Radisson Blu Hotel Amsterdam City Center on 4 Sept 2023
Dear Loiy,We appreciate you choosing us as your home away from home each time you stay in Amsterdam. We are delighted to learn that you had a great stay and look forward to welcome you back soon. With kind regards, Renée - Front Office Team

10/10 Excellent

Manuel

Stayed 4 nights in Jul 2023

10/10 Excellent

LaRaven

Stayed 2 nights in Jul 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and spot
Love it
Stayed 2 nights in Jul 2023
Response from Radisson Blu Hotel Amsterdam City Center on 25 Jul 2023
Dear Fernando,We appreciate you staying with us and for taking the time to share your thoughts on it. We are delighted to learn that you enjoyed your stay so much and we look forward to welcome you back soon. With kind regards, Renée - Front Office Team

8/10 Good

Karin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was not quite as depicted in photography. Smaller than expected and did not have electrical outlet in bathroom.
Stayed 2 nights in Jul 2023
Response from Radisson Blu Hotel Amsterdam City Center on 25 Jul 2023
Dear Karin,We appreciate you taking the time to share your feedback. All of our rooms are different from each other. Some a little bit, some a lot. Not all rooms are photographed and shown online. I am sorry to learn that the room did not impress you as much to what you were expecting. I do hope you had a great time in Amsterdam and that you will return some time in the future. With kind regards, Renée - Front Office Team

10/10 Excellent

Wejdan, Riyadh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! In the middle of everything
Stayed 3 nights in Jun 2023
Response from Radisson Blu Hotel Amsterdam City Center on 17 Jul 2023
Dear Wejdan,Thank you for taking the time to let us know you enjoyed your stay so much. We hope we can welcome you back in the near future. With kind regards, Renée - Front Office Team

10/10 Excellent

Abdulrazaq

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting place, I like the playful theme of the reception however, at peaks such as during my checkout, they should get more hands to attend to guests.
Stayed 1 night in Jul 2023
Response from Radisson Blu Hotel Amsterdam City Center on 14 Jul 2023
Dear Abdulrazaq,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed your stay with us and we hope to welcome you back in the near future. With kind regards, Renée - Front Office Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

6/10 Okay

barak

Liked: Cleanliness
Disliked: Staff & service
There are no service personnel in the hotel, room service is not available
Stayed 3 nights in Jun 2023
Response from Radisson Blu Hotel Amsterdam City Center on 6 Jul 2023
Dear Barak, I am sorry to learn that we did not impress you while you stayed with us. Our reception is manned by staff but it could be that they were already in the midst of doing a task. I am sorry if it felt like there was no staff. I do hope you had a great time in Amsterdam and that you will return some day. With kind regards, Renée - Front Office Team

10/10 Excellent

Alan

Travelled with group
Liked: Property conditions & facilities
Amazing hospitality and superb service. Will definitely stay at this location next time in Amsterdam
Stayed 2 nights in Jun 2023
Response from Radisson Blu Hotel Amsterdam City Center on 6 Jul 2023
Dear Alan, Thank you for taking the time to share your feedback. We are pleased to know you had a good stay. We look forward to welcome you back soon on a next visit to Amsterdam. With kind regards, Renée - Front Office Team

6/10 Okay

Prince

Stayed 1 night in Jun 2023

2/10 Terrible

Joel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Flynas

Stayed 1 night in Jun 2023