Free WiFi, bed sheets, alarm clocks

Reviews of Motel 6 Dalton, GA

2 out of 5
Motel 6 Dalton, GA
2200 Chattanooga Rd, Dalton, GA

Reviews

6.0
Rating 10 - Excellent. 54 out of 358 reviews" "
Rating 8 - Good. 91 out of 358 reviews" "
Rating 6 - Okay. 73 out of 358 reviews" "
Rating 4 - Poor. 50 out of 358 reviews" "
Rating 2 - Terrible. 90 out of 358 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Cole

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 2 Apr 2024
Dear Guest, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

6/10 Okay

Douglas

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was not even coffee available.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 22 Mar 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience regarding the lack of coffee availability during your stay. Providing amenities like coffee is important to us, and we regret that we fell short in this aspect. Your comments are valuable, and we will address this issue to ensure it does not happen again. Sincerely, Hotel Manager

2/10 Terrible

Alejandro

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Staff was rude and overall the quality of service was not professional. Will not ever be coming back.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 15 Mar 2024
Dear Guest,We're deeply sorry to hear about your disappointing experience with our staff. Providing professional and courteous service is a top priority for us, and we apologize for falling short of your expectations. Your feedback is invaluable, and we will address this issue with our team to ensure that it does not happen again in the future. We understand your decision not to return, but we sincerely hope to have the opportunity to regain your trust and welcome you back for a much-improved experience.Sincerely, Hotel Manager

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service
Room is good but bathroom is terrible. Door does not close, tub dirty, ceiling paint and plaster all peeling, really dirty around the tub. Looks like they finished the bedroom but never fixed the bathroom.
Stayed 1 night in Jan 2024
Response from Hotel manager on 20 Jan 2024
Dear Guest,We appreciate your feedback and are truly sorry for the subpar experience with your bathroom. Our sincere apologies for the issues you encountered; this falls below our standards. Rest assured, we'll address the door, tub, and cleanliness concerns immediately. Your observations are valuable, and we are committed to ensuring a more comfortable stay for you in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
ghetto hotel
let me tell you all this its ok you get what you pay for they have no real cable hook up they have antenna alot of the channels are snowy or dont come in there was make up on the pillows from the people before us so bad the laundry room had black mold on the floor nasty thay are so nasty here i will not stay here again they need to learn how to cleen there hotels here in america
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Traveler, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Lottie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel manager on 9 Jan 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

6/10 Okay

John

Travelled with family
Disliked: Amenities
Never again
Stayed 1 night in Dec 2023
Response from Hotel manager on 11 Dec 2023
Dear Guest,We're truly sorry to hear that your experience fell short of expectations. Your feedback is important, and we take it seriously. If there are specific details you would like to share about your stay, please feel free to provide more information so we can address any issues. We regret any inconvenience and hope to have the chance to make amends in the future.Sincerely, Hotel Manager

4/10 Poor

Teresa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Comfortably
Stayed 1 night in Dec 2023
Response from Hotel Manager on 8 Dec 2023
Dear Guest,We appreciate your feedback and are sorry to hear that your experience fell short of expectations. We would like to understand more about your specific concerns to address them appropriately. If there are aspects that we can improve upon, please provide additional details so we can take necessary actions. Thank you for your input, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear Guest,Thank you for your outstanding rating of 10 out of 10. We appreciate your positive feedback and are thrilled to know that you had a great experience during your stay. If there are any specific aspects that stood out or any suggestions you have for us to maintain this high level of service, please feel free to share. We look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

10/10 Excellent

Christine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was a gem. Room was very clean. This is a “no frills” place, which was fine with us. Our main concern is safety and cleanliness, and this place was great.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 28 Nov 2023
Dear Guest,Thank you for your positive feedback. We're delighted to hear that the lady who checked you in was exceptional and that you found the room very clean. We appreciate your understanding and preference for a no-frills place focused on safety and cleanliness. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Shelby

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was trash still in the trash can food in the fridge and no extra toilet paper.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 16 Nov 2023
Dear Shelby,We sincerely apologize for the oversight during your stay. Your feedback is important to us, and we regret any inconvenience caused by the cleanliness and amenities in your room. We have addressed this matter with our housekeeping team to ensure that such lapses do not occur in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless stay in the future.Sincerely, Hotel Manager

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, room comfort
Clean and Serviceable
It is an old motel so don’t expect anything fancy. The floors are new laminate and we’re clean. The vanity is also new fancy stone but the bath tub is old. The place is clean and serviceable. I always check the A/C filters because they can be gross and smelly. These were spotless!!! Beds was very comfortable.
Stayed 2 nights in Nov 2023
Response from Hotel manager on 11 Nov 2023
Dear Guest, Thanks for your kind words. We try to provide the best experience in town, and that seems to be a goal. We take pride in doing what's right to ensure the best possible guest experience and hope you will be able to stay with us frequently in the future. Sincerely, Hotel Manager

8/10 Good

Mateo

Stayed 1 night in Nov 2023
Response from Hotel manager on 11 Nov 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

Katherine

Stayed 1 night in Oct 2023
Response from Hotel Manager on 23 Oct 2023
Dear Guest, Thank you for your rating, but to better address your feedback and make improvements, it would be helpful if you could provide more specific details about your experience. This way, we can work on enhancing your future visits. If you have any comments or suggestions, please feel free to share them.Sincerely,Hotel Manager

8/10 Good

Peter

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great office person
Stayed 1 night in Oct 2023
Response from Hotel manager on 14 Oct 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel manager on 13 Oct 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 Poor

KAREN

Disliked: Cleanliness, property conditions & facilities, room comfort
DISAPPOINTING!
Arrived late...middle of the night.....after driving from Fort Lauderdale. VERY DISAPOINTING, dirty room but was so tired I had to make the best of it. The bed looked like it had only been made instead of sheets changed....debri in and on the bed. Shower still had the used soap in it. Floor was dirty. Dirty towels behind the bathroom door Left early this morning and had long drive ahead.....just wanted out. With the condition the room was in didn't think the desk clerk would neither care or respond to the poor condition of the room.
Stayed 1 night in Sep 2023
Response from Hotel manager on 24 Sept 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel manager on 18 Sept 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Mitchelld

Stayed 1 night in Sep 2023
Response from Hotel Manager on 7 Oct 2023
Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

10/10 Excellent

Clemente

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 4 nights in Aug 2023
Response from Hotel Manager on 28 Aug 2023
Dear Clemente,Thank you for sharing your feedback about your recent stay. We appreciate your rating of 5 out of 5 and hearing that your experience was okay. If there are any specific aspects you'd like to elaborate on or any suggestions you have to help us improve, please feel free to let us know. We value your input and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Wanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest in area
This is the cleanest hotel we have been in we travel a lot for business and pleasure and this place beat our expectations- lady at front desk was so nice. Thank you for all the information abt the area you gave us.
Stayed 1 night in Aug 2023
Response from Hotel Manager on 14 Aug 2023
Dear Wanda,We're thrilled to hear that you found our hotel to be the cleanest in the area and that it exceeded your expectations. Providing a clean and comfortable experience for our guests is a top priority, and we're glad we could deliver on that. It's also wonderful to know that our front desk staff was helpful and that you appreciated the information about the area. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Who is good just could not get the cable TV working
Stayed 1 night in Aug 2023
Response from Hotel Manager on 13 Aug 2023
Dear Richard,Thank you for your feedback! We're glad you had a good stay overall. If you encounter any issues like the cable TV not working in the future, please don't hesitate to reach out to our front desk staff. They're always available to assist you and ensure you have a comfortable stay. We hope to see you again soon!Sincerely, Hotel Manager

8/10 Good

JOHN, Montverde

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and check-in lady was pleasant and helpful.
Stayed 1 night in Jul 2023
Response from Hotel manager on 17 Jul 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Brandy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was full of roaches. Moved us to 2 other rooms and they were also full of roaches. Had to get a refund and find another hotel.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on 2 Sept 2023
Dear Guest,We deeply apologize for the unacceptable experience you had during your stay at our hotel. The presence of roaches is absolutely not the standard we strive for, and we understand the frustration and inconvenience this must have caused you. Please know that we take this matter seriously and will address it immediately to ensure that such issues do not happen in the future. We appreciate your feedback and hope you will give us another opportunity to provide you with the excellent stay you deserve.Sincerely,Hotel Manager

10/10 Excellent

Craig

Stayed 1 night in Jul 2023
Response from Hotel manager on 27 Jul 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Not able to sleep well. Skip this place.
The front desk lady was amazing!! But the hotel was not comfortable to actually get a good night's sleep in. It was too loud because of close roads and way too bright in the room at night. The beds are on a metal bed frame so they are very nosey. Just couldn't get a good night's sleep so we checked out early and we're so happy at the Econo Lodge across the way.
Stayed 4 nights in Jun 2023
Response from Hotel manager on 27 Jun 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Alan

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Hotel manager on 23 Jun 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotel manager on 12 Jun 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

6/10 Okay

Ashley

Stayed 1 night in May 2023
Response from Hotel manager on 1 Jun 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend if you want to sleep
It looked ok walking in however the bathtub needed cleaned better. The bed was AWFUL! It made loud metal sounds everytime you moved or got up. There were only 2 pillows 1 of which was tiny. They were very flat. The bed was so hard we ended up leaving before midnight. There was no one at the desk to speak to. I couldn’t even go to sleep because of how uncomfortable the bed was. Also the sound of the fridge, which wasn’t even cold, was annoying.
Stayed 1 night in May 2023
Response from Hotel manager on 23 May 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Jerrmey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Car trouble
I had car trouble and had to spend the night in Dalton. They were kind enough to extend my check out time to accommodate me getting my vehicle repaired.
Stayed 1 night in Apr 2023
Response from Hotel manager on 3 May 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a descent hotel for the price the only thing was the soda machine didn't work and there was water on the floor next to ice machine and the pillows were uncomfortable other than that it was fine for the price
Stayed 1 night in Apr 2023
Response from Hotel manager on 25 Apr 2023
Dear Guest, Thanks for the stay and the great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

kurt

Stayed 1 night in Apr 2023
Response from Hotel manager on 5 Apr 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Okay

Martha

Travelled with group
Stayed 2 nights in Mar 2023
Response from Hotel manager on 20 Mar 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet ….. that’s all I want’
Stayed 1 night in Mar 2023
Response from Hotel manager on 7 Mar 2023
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

2/10 Terrible

Ahsh

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Hotel manager on 23 Mar 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Katarius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Hotel manager on 20 Feb 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 2 nights in Feb 2023
Response from Hotel manager on 18 Feb 2023
Dear Guest, Thank you for your great review! I'm so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

8/10 Good

Anthony

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Hotel manager on 9 Feb 2023
Dear Guest, Thanks for the stay and the great feedback. It is really encouraging. We feel proud when we get such reviews and they motivate us to serve better. We Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Poor

Jackie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel's. Com check there reviews
The room was dirty the bed looked like it hadn't been changed from previous quest the pillows were so bad we had to go buy 2 new ones worse place i ever stayed will not go back
Stayed 2 nights in Jan 2023
Response from Hotel manager on 3 Feb 2023
Dear Guest,Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before.Sincerely,Hotel Manager

8/10 Good

Daniel

Stayed 1 night in Jan 2023
Response from Hotel manager on 7 Mar 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

8/10 Good

Brandi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
It wasn’t very clean but no one bothered us and there is a store across the street so convenient
Stayed 1 night in Jan 2023
Response from Hotel manager on 11 Jan 2023
Dear Guest,Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before.Sincerely,Hotel Manager

6/10 Okay

heather

Disliked: Cleanliness
Stayed 1 night in Jan 2023
Response from Hotel manager on 5 Jan 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you it was a nice stay
Stayed 1 night in Dec 2022
Response from Hotel manager on 27 Dec 2022
Dear Guest, Thanks for your visit to our hotel. We are delighted to know our hotel served the purpose of your stay. We would like you to give us one more opportunity to serve you much better and to offer the best hospitality. We look forward to seeing you again soon! Sincerely, Hotel Manager

10/10 Excellent

Ellie

Stayed 2 nights in Nov 2022

2/10 Terrible

Micah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman was rude on the phone to my granddaughter & to me. They had car trouble & did not make it there& the lady told me & granddaughter there would be no REFUND because she had waited on them but did not show. We ask about a room & she said it would cost more. Had to go elsewhere for a room. BAD DEAL
Stayed 1 night in Nov 2022
Response from Hotel manager on 24 Nov 2022
Dear Guest, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely sorry for the bad experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager

8/10 Good

charlie

Travelled with partner
Liked: Cleanliness, staff & service
Nice and clean room. No coffee pot. But comfy for a one night stay!
Stayed 1 night in Nov 2022
Response from Hotel manager on 7 Nov 2022
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Amber

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It is horrible roaches in the room on the walls.
Stayed 1 night in Oct 2022
Response from Hotel manager on 21 Oct 2022
Dear Guest,Thank you for taking the time to give us your experience. Please accept our sincere apologies on the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely,Hotel Manager

6/10 Okay

Susan

Stayed 2 nights in Oct 2022
Response from Hotel manager on 21 Oct 2022
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022