Meeting facility

Reviews of Warwick Melrose Dallas

4 out of 5
Warwick Melrose Dallas
3015 Oak Lawn Ave, Dallas, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 694 out of 1020 reviews" "
Rating 8 - Good. 164 out of 1020 reviews" "
Rating 6 - Okay. 77 out of 1020 reviews" "
Rating 4 - Poor. 41 out of 1020 reviews" "
Rating 2 - Terrible. 44 out of 1020 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice interactions with all the people who work at the hotel. The housekeeping staff who service the rooms daily were so friendly. Really nice hotel, would definitely stay again for sure.
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 27 Mar 2024
Thank you for your valued feedback!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the people were great, and loved the library bar.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 27 Mar 2024
Thank you for your valued feedback!

10/10 Excellent

Matthew, Millcreek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 27 Mar 2024
Thank you for your valued feedback!

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience. Hotel is so clean and staff is so friendly.
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 27 Mar 2024
Thank you for your valued feedback!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

aimee

Travelled with family
It just needs to be updated. It looks the same as it did 20 years ago when I stayed there once a month for years! The people are lovely.
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel, felt historic and reminded me of the kind of boutique place my grandparents would stay with some modern amenities.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 24 Mar 2024
Thank you for your valued feedback!

10/10 Excellent

Alynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 24 Mar 2024
Thank you for your valued feedback!

8/10 Good

Erin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and old charm with updated feautures
Stayed 1 night in Mar 2024
Response from Chris N., General Manager on 19 Mar 2024
Erin - Thank you for taking the time to review your stay, we appreciate it. We hope to have you back to the hotel when in Uptown Dallas.

10/10 Excellent

Anisley, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m recording I love this place
Stayed 2 nights in Mar 2024
Response from Chris N., General Manager on 19 Mar 2024
Anisley! We are delighted that you enjoyed your experience and look forward to your return.

8/10 Good

CHANDRA Perritt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Chris N., General Manager on 19 Mar 2024
Chandra - Thank you for taking the time to rate your stay and we look forward to your return.

8/10 Good

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are dated. Without The Library it would be but another hotel in a long list of them
Stayed 1 night in Mar 2024
Response from Front Desk Team on 16 Mar 2024
Thank you for your valued feedback!

10/10 Excellent

Philip D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy and comfortable hotel with classic appeal. The rooms and baths are large and well appointed. Valet parking is efficient. Lobby bar and restaurant have a great vibe, excellent staff and good food.
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 13 Mar 2024
Thank you for your valued feedback!

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Team on 13 Mar 2024
Thank you for your valued feedback!

10/10 Excellent

Kelli, Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage hotel that is conveniently located in Oaklawn. We had a nice big room that was very comfortable. The bar is fun and lively but our room was quiet. Staff was friendly and helpful. A great place to stay if you want to avoid Downtown Dallas but still be close to everything.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 13 Mar 2024
Thank you for your valued feedback!

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From beginning to end, the experience was amazing. The staff was so helpful and accommodating, the room was incredible, and nowhere was too far of a drive. 10/10 recommend!!
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 9 Mar 2024
Thank you for your valued feedback.

10/10 Excellent

Kimberly

It was a great place to stay
Stayed 4 nights in Feb 2024
Response from Chris N., General Manager on 6 Mar 2024
Kimberly - Thank you for sharing your experience and rating the hotel! Happy to hear we met your expectations and do hope to welcome you back.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, friendly staff, lots to do near hotel.
Stayed 2 nights in Feb 2024
Response from Chris N., General Manager on 6 Mar 2024
Andrea! Thank you for taking the time to rate your recent stay at the Warwick Melrose! We love hearing that you enjoyed your time and look forward to your return.

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Hidden fees, unclean (stained) towels, disrespectful front desk, loud at night, and unclean room tables. Absolutely would not recommend this. Please please please do not reserve here. Spent prior night hotel 1/3 to 1/4 of price elsewhere and far superior experience there. Absolutely outright horrible experience.
Stayed 1 night in Mar 2024
Response from Chris N., General Manager on 5 Mar 2024
Sam - Thank you for staying with Warwick Melrose. We apologize for not meeting your expectations. This will be shared with the correct department heads and addressed immediately.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well preserved
Stayed 3 nights in Feb 2024
Response from Chris N., General Manager on 5 Mar 2024
Michael - We are so happy to hear you enjoyed your stay and we look forward to welcoming you back soon.

10/10 Excellent

Claudia, PALMETTO BAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 3 Mar 2024
Thank you for your valued feedback

4/10 Poor

Jackson

Travelled with family
Liked: Cleanliness
Lost my reservation.
Stayed 2 nights in Dec 2023
Response from Chris N., General Manager on 5 Mar 2024
Jackson - We apologize that the third party did not send over your reservation correctly, however we hope in the future you have a better reservation experience.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Team on 21 Feb 2024
Thank you for the feedback. We look forward to seeing you again soon!

4/10 Poor

Sally

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Reserved a double room because there were 4 of us We didn't get on and we didn't get 2 rollways as promised. One person had to sleep on the FLOOR!! Ridiculous
Stayed 1 night in Feb 2024
Response from AL on 21 Feb 2024
Hello Sally, I sincerely apologize for the inconvenience, this has caused you. Can you provide me with your contact information. I would love to make this right.Warm RegardsAlma Leon

10/10 Excellent

Thomas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Warwick is my favorite hotel in Dallas. Very close to the nightlife I'm interested in, and easy to get to downtown as well. Staff is friendly; rooms are gorgeous.
Stayed 2 nights in Feb 2024
Response from Chris N., General Manager on 19 Feb 2024
Thomas - Thank you for taking the time to rate your stay with us and we are happy that you enjoyed our convenient location. We look forward to welcoming you back.

2/10 Terrible

Charlotte

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bar in the lobby blasts music all night long making it impossible to sleep
Response from Chris N., General Manager on 19 Feb 2024
Charlotte - We are so sorry that you did not have a restful night stay and I am surprised to hear that the bar music reached your room. Please accept our apologies for this inconvenience.

10/10 Excellent

Linda

Stayed 1 night in Feb 2024
Response from Front Desk Team on 20 Mar 2024
Thank you for your valued feedback!

8/10 Good

Meredith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love historic hotels, and this one is well-kept… beautiful and clean! Comfortable room. The could improve the in-room offering by having conditioner (vs “conditioning shampoo”), body lotion and bath robes.
Stayed 1 night in Feb 2024
Response from Chris N. - General Manager on 7 Feb 2024
Meredith - We appreciate you taking the time to review your stay and are happy to hear that you had a great experience. Apologies that there was not a robe in your room as we do offer them, so we will speak with the appropriate department head. We look forward to welcoming you back.

10/10 Excellent

Ban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Team on 9 Feb 2024
Thank you so much for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Candace, Garland

Stayed 1 night in Feb 2024
Response from Front Desk Team on 20 Mar 2024
Thank you for your valued feedback!

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Team on 9 Feb 2024
Thank you so much for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Team on 9 Feb 2024
Thank you so much for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Isabella

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay at the Warwick
Stayed 2 nights in Jan 2024
Response from Chris N. - General Manager on 7 Feb 2024
Isabella - Thank you for taking the time to share your stay! It is wonderful to hear that you enjoy your time at the Warwick Melrose.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the Melrose Hotel for 30 years and he’s still such a quality hotel
Stayed 2 nights in Jan 2024
Response from Chris N. - General Manager on 7 Feb 2024
Sylvia - Thank you for sharing your experience and your loyalty to our hotel. We hope to continue to be your choice of hotels when in Dallas! See you next visit.

6/10 Okay

Lori

Stayed 2 nights in Jan 2024
Response from Chris N., General Manager on 19 Feb 2024
Lori - Thank you for taking the time to review your stay. We hope that you enjoyed the service recieved and that you will visit again in the future.

10/10 Excellent

leah

Stayed 1 night in Jan 2024
Response from Front Desk Team on 9 Feb 2024
Thank you so much for your feedback. We look forward to seeing you again soon!

10/10 Excellent

Dena

Always a great place to stay!
Stayed 2 nights in Jan 2024
Response from Chris N. - General Manager on 7 Feb 2024
Dena - Thank you for reviewing your stay and we look forward to your next stay.

6/10 Okay

Sally

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Chris N., General Manager on 8 Jan 2024
Sally - Thank you for taking the time to review your stay. We are sorry that we were not able to earn a "5", but would love to learn more about your experience and how we could make it better. Please feel free to reach out to me directly at the hotel.

10/10 Excellent

Steven

Liked: Cleanliness
Response from Front Desk Team on 10 Feb 2024
Thank you for your valued feedback. We look forward to seeing you again soon.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful inside & out.
Stayed 1 night in Dec 2023
Response from Chris N. - General Manager on 7 Feb 2024
Nicole - We are delighted that you enjoyed your recent stay and our iconic hotel! Looking forward to your return!

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Chris N., General Manager on 8 Jan 2024
Jeanne - Thank you staying at Warwick Melrose and reviewing your stay. We hope to welcome you back in the future.

10/10 Excellent

Joel Patrick

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The precious & treasured Warwick Melrose!
The Warwick Melrose is one of those coveted and precious experiences many families treasure. We are making this a tradition for our Dallas trips (to see family) and I know you will too once you stay here. Management bends over backwards to accommodate all your needs and comforts. It's easy to make this a 2nd home when you need to. Enjoy!
Stayed 2 nights in Dec 2023
Response from Chris N., General Manager on 12 Jan 2024
Joel - Thank you for taking the time to share your experience, we are honored to receive your kind words and look forward to your next visit.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warwick Dallas
Amazing customer service - great location, and just a warm fuzzy feeling of nostalgia staying here.
Stayed 1 night in Dec 2023
Response from Chris N., General Manager on 12 Jan 2024
Brandon - Thank you for taking the time to rate your stay. We are happy to hear that we exceeded your expectations and hope to see you again soon.

10/10 Excellent

Anastacio

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 4 nights in Dec 2023
Response from Front Desk Team on 9 Feb 2024
Thank you so much for your feedback. We look forward to seeing you again soon!

10/10 Excellent

Garrett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December stay to remember
Another fantastic stay. The suites are so spacious and wonderful for entertaining or just relaxing. Staff is always so gracious.
Stayed 2 nights in Dec 2023
Response from Chris N., General Manager on 27 Dec 2023
Garrett! Thank you for sharing your recent experience! We look forward to seeing you again on your next stay!

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Chris N., General Manager on 27 Dec 2023
Terri - Thank you for reviewing your recent stay! We hope that we have the chance to host you again when in Dallas!

6/10 Okay

Carlos

Stayed 2 nights in Dec 2023
Response from Chris N., General Manager on 18 Dec 2023
Carlos, Thank you for staying with us at the Warwick Melrose! We are sorry we did not meet your expectations, but would be appreciative if you could reach out to me at the hotel to share more detail.

2/10 Terrible

Evelyn

Disliked: Cleanliness, amenities
Stayed 2 nights in Sep 2023
Response from Chris N., General Manager on 18 Dec 2023
Evelyn - Thank you for staying at Warwick Melrose Dallas. We apologize for not meeting your expectations, but are dedicated to making this right. Please reach out to me directly at the hotel

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Chris N., General Manager on 18 Dec 2023
Susie! We are so happy to hear that you enjoyed your stay at the Warwick Melrose Hotel. We hope that you will join us again soon!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Chris N., General Manager on 12 Jan 2024
Rebecca - Thank you for taking the time to rate your stay. We are happy to hear that we exceeded your expectations and hope to see you again soon.