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Great location, very nice interactions with all the people who work at the hotel.
The housekeeping staff who service the rooms daily were so friendly. Really nice hotel, would definitely stay again for sure.
Classy and comfortable hotel with classic appeal. The rooms and baths are large and well appointed. Valet parking is efficient. Lobby bar and restaurant have a great vibe, excellent staff and good food.
Vintage hotel that is conveniently located in Oaklawn. We had a nice big room that was very comfortable. The bar is fun and lively but our room was quiet. Staff was friendly and helpful. A great place to stay if you want to avoid Downtown Dallas but still be close to everything.
From beginning to end, the experience was amazing. The staff was so helpful and accommodating, the room was incredible, and nowhere was too far of a drive. 10/10 recommend!!
Kate
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 9 Mar 2024
Thank you for your valued feedback.
10/10 Excellent
Kimberly
6 Mar 2024
It was a great place to stay
Kimberly
Stayed 4 nights in Feb 2024
Response from Chris N., General Manager on 6 Mar 2024
Kimberly - Thank you for sharing your experience and rating the hotel! Happy to hear we met your expectations and do hope to welcome you back.
Amazing stay, friendly staff, lots to do near hotel.
Andrea
Stayed 2 nights in Feb 2024
Response from Chris N., General Manager on 6 Mar 2024
Andrea! Thank you for taking the time to rate your recent stay at the Warwick Melrose! We love hearing that you enjoyed your time and look forward to your return.
Hidden fees, unclean (stained) towels, disrespectful front desk, loud at night, and unclean room tables.
Absolutely would not recommend this. Please please please do not reserve here. Spent prior night hotel 1/3 to 1/4 of price elsewhere and far superior experience there.
Absolutely outright horrible experience.
Sam
Stayed 1 night in Mar 2024
Response from Chris N., General Manager on 5 Mar 2024
Sam - Thank you for staying with Warwick Melrose. We apologize for not meeting your expectations. This will be shared with the correct department heads and addressed immediately.
Response from Chris N., General Manager on 5 Mar 2024
Jackson - We apologize that the third party did not send over your reservation correctly, however we hope in the future you have a better reservation experience.
Thank you for the feedback. We look forward to seeing you again soon!
4/10 Poor
Sally
Travelled with family
19 Feb 2024
Liked: Cleanliness
Disliked: Staff & service
Reserved a double room because there were 4 of us We didn't get on and we didn't get 2 rollways as promised. One person had to sleep on the FLOOR!!
Ridiculous
Sally
Stayed 1 night in Feb 2024
Response from AL on 21 Feb 2024
Hello Sally, I sincerely apologize for the inconvenience, this has caused you. Can you provide me with your contact information. I would love to make this right.Warm RegardsAlma Leon
The Warwick is my favorite hotel in Dallas. Very close to the nightlife I'm interested in, and easy to get to downtown as well. Staff is friendly; rooms are gorgeous.
Thomas
Stayed 2 nights in Feb 2024
Response from Chris N., General Manager on 19 Feb 2024
Thomas - Thank you for taking the time to rate your stay with us and we are happy that you enjoyed our convenient location. We look forward to welcoming you back.
2/10 Terrible
Charlotte
18 Feb 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bar in the lobby blasts music all night long making it impossible to sleep
Charlotte
Response from Chris N., General Manager on 19 Feb 2024
Charlotte - We are so sorry that you did not have a restful night stay and I am surprised to hear that the bar music reached your room. Please accept our apologies for this inconvenience.
I love historic hotels, and this one is well-kept… beautiful and clean! Comfortable room. The could improve the in-room offering by having conditioner (vs “conditioning shampoo”), body lotion and bath robes.
Meredith
Stayed 1 night in Feb 2024
Response from Chris N. - General Manager on 7 Feb 2024
Meredith - We appreciate you taking the time to review your stay and are happy to hear that you had a great experience. Apologies that there was not a robe in your room as we do offer them, so we will speak with the appropriate department head. We look forward to welcoming you back.
I have stayed at the Melrose Hotel for 30 years and he’s still such a quality hotel
Sylvia
Stayed 2 nights in Jan 2024
Response from Chris N. - General Manager on 7 Feb 2024
Sylvia - Thank you for sharing your experience and your loyalty to our hotel. We hope to continue to be your choice of hotels when in Dallas! See you next visit.
6/10 Okay
Lori
17 Jan 2024
Lori
Stayed 2 nights in Jan 2024
Response from Chris N., General Manager on 19 Feb 2024
Lori - Thank you for taking the time to review your stay. We hope that you enjoyed the service recieved and that you will visit again in the future.
10/10 Excellent
leah
14 Jan 2024
leah
Stayed 1 night in Jan 2024
Response from Front Desk Team on 9 Feb 2024
Thank you so much for your feedback. We look forward to seeing you again soon!
10/10 Excellent
Dena
14 Jan 2024
Always a great place to stay!
Dena
Stayed 2 nights in Jan 2024
Response from Chris N. - General Manager on 7 Feb 2024
Dena - Thank you for reviewing your stay and we look forward to your next stay.
6/10 Okay
Sally
Travelled with partner
8 Jan 2024
Liked: Cleanliness, staff & service
Sally
Stayed 1 night in Jan 2024
Response from Chris N., General Manager on 8 Jan 2024
Sally - Thank you for taking the time to review your stay. We are sorry that we were not able to earn a "5", but would love to learn more about your experience and how we could make it better. Please feel free to reach out to me directly at the hotel.
10/10 Excellent
Steven
4 Jan 2024
Liked: Cleanliness
Steven
Response from Front Desk Team on 10 Feb 2024
Thank you for your valued feedback. We look forward to seeing you again soon.
The Warwick Melrose is one of those coveted and precious experiences many families treasure. We are making this a tradition for our Dallas trips (to see family) and I know you will too once you stay here. Management bends over backwards to accommodate all your needs and comforts. It's easy to make this a 2nd home when you need to. Enjoy!
Joel Patrick
Stayed 2 nights in Dec 2023
Response from Chris N., General Manager on 12 Jan 2024
Joel - Thank you for taking the time to share your experience, we are honored to receive your kind words and look forward to your next visit.
Another fantastic stay. The suites are so spacious and wonderful for entertaining or just relaxing. Staff is always so gracious.
Garrett
Stayed 2 nights in Dec 2023
Response from Chris N., General Manager on 27 Dec 2023
Garrett! Thank you for sharing your recent experience! We look forward to seeing you again on your next stay!
8/10 Good
Terri
Travelled with family
19 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Terri
Stayed 1 night in Dec 2023
Response from Chris N., General Manager on 27 Dec 2023
Terri - Thank you for reviewing your recent stay! We hope that we have the chance to host you again when in Dallas!
6/10 Okay
Carlos
17 Dec 2023
Carlos
Stayed 2 nights in Dec 2023
Response from Chris N., General Manager on 18 Dec 2023
Carlos, Thank you for staying with us at the Warwick Melrose! We are sorry we did not meet your expectations, but would be appreciative if you could reach out to me at the hotel to share more detail.
2/10 Terrible
Evelyn
17 Dec 2023
Disliked: Cleanliness, amenities
Evelyn
Stayed 2 nights in Sep 2023
Response from Chris N., General Manager on 18 Dec 2023
Evelyn - Thank you for staying at Warwick Melrose Dallas. We apologize for not meeting your expectations, but are dedicated to making this right. Please reach out to me directly at the hotel