Dear Guest,Thank you for your positive feedback! We're thrilled you enjoyed our friendly staff and quiet space. We strive to provide exceptional service to all of our guests. Our team appreciates your 5-star rating! If there's anything you didn't like or have suggestions for improvement, please feel free to share. Thank you for choosing us; we hope to welcome you back in the future!

Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. We will investigate your concerns with our team for prompt action. If you have any further concerns related to this situation please feel free to call up the property. We hope to serve you better next time.

Dear Taja, Thank you for taking the time to evaluate our hotel. Please accept our apologies for the faulty thermostat and any inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. We also apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. Thank you again; we wish you all the best with your travels.Sincerely,Hotel Management

Dear Guest,Thank you for sharing your feedback. We sincerely apologize for falling short of your expectations during your stay. We are actively addressing the issues with the air conditioning, cleanliness, and front desk service to ensure a more comfortable experience for our guests. Your insights are valuable, and we appreciate the opportunity to improve.

Dear Domingo, Thank you for providing feedback regarding your recent stay with us. We apologize for our housekeeping staff overlooking some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We will address this matter with our housekeeping associates to ensure it does not happen again. We also regret the attentive service by our daytime staff and also for your concerns over breakfast options. We will address all your concerns appropriately, and we hope you will consider giving us another opportunity to host you in the future.Sincerely,Hotel Management

Dear Guest,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.

Dear Guest,Thank you for the 5 out of 5 ratings. We're glad you enjoyed your stay overall. We appreciate your comments about the pleasant experience, and we'll certainly take note of the areas you mentioned for improvement, such as addressing the smell outside the rooms and exploring options for breakfast in the future. We hope to welcome you back for an even better experience next time!

Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during check-in and the cleanliness issues in your room. We appreciate your understanding of the staff's challenges, and we're glad our team member could assist you with a positive attitude. We'll address the cleanliness concerns with our housekeeping team to ensure improvements. Regarding the checkout timing discrepancy, we'll review our information to avoid future misunderstandings. We value your feedback, and we hope to have another opportunity to provide you with a better experience.

Dear Guest,We are sad to see this rating. We apologize for any inconvenience caused. Please provide us with more details about your experience so that we can address your concerns and improve our services.

Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

Dear Marcus, Thank you for taking the time to review our hotel. It is nice to read that we met most of your expectations. However, we do apologize for the issues you had with your room. We have shared your comments with our housekeeping staff, and we want to thank you for this valuable feedback. What you experienced is not typical, and we would love for you to give us another try to show you our commitment to exceptional hospitality.Sincerely,Hotel Management

Dear Sara, Thank you for reviewing our hotel. We are pleased we were able to provide you with an overall pleasant stay. We are also glad that you liked our friendly service and comfortable rooms. However, we do apologize for the issues with our elevators and breakfast during your visit. We value your feedback as we are always striving to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Hotel Management

Dear Lacorah, Thank you for sharing your review. We would like to apologize for the experience you had during your stay at our hotel. We aim to provide every guest with exceptional hospitality, and we regret that we were not able to meet your expectations. We appreciate your feedback and hope you will give us another chance to make it right. We will do everything in our power to ensure that your next stay with us is a memorable one. Thank you again for taking the time to share your thoughts with us.Sincerely,Hotel Management

Dear Joyce, Thank you for staying with us. Please accept our apologies for our hotel not living up to your expectations. Cleanliness is a top priority for all our employees, and we do not take this issue lightly. We will address this matter with our housekeeping team to ensure changes are made immediately to solve these problems. We hope you will give us another chance the next time your travels bring you our way. Safe travels.Sincerely,Hotel Management

Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

Dear Christy, Thank you for taking the time to share your review with us. We apologize for the inconvenience you experienced during check-in and the issue with the pillow. We understand your frustration and apologize for the delay and misunderstanding. We'll address this matter with our team to handle such a situation better. Your comfort is important to us, and we hope you'll consider staying with us again for a more pleasant experience. Sincerely,Hotel Management

Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. Since you have rated us below 5; I am concerned about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services.

Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

Dear Guest,Appreciate your 5-star rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team. Our team is looking forward to hosting you again soon!

Dear Farron, Thank you for reviewing your stay at Extended Stay America. Our guests' comfort is important to us, and we are pleased to know that your room and the amenities we provide exceeded all of your expectations and made for a more memorable stay. Thank you again for including us in your travel plans. We look forward to your next visit.Sincerely,Hotel Management

Dear Arlex, We always appreciate feedback from our guests to ensure we meet our high service standards. Therefore, we sincerely apologize for the cleanliness issues and appreciate you bringing this to our attention. While we know this does not change your experience, we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back to show you the outstanding hospitality you deserve. Sincerely,Hotel Management

Dear Kayla, Thank you for staying with us and sharing your concerns. Our goal is to deliver an exceptional experience for our guests, and our housekeeping team works hard to provide a clean and fresh environment throughout our hotel. However, we are genuinely sorry for not meeting these expectations. We will take the necessary measures to ensure such inconveniences don't happen again, and we hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Management

Dear Dale, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide excellent hospitality to our guests; therefore, we truly regret that this was not your experience. We are reviewing these concerns with our associates to ensure we promptly and appropriately respond to every guest request. Thank you for taking the time to leave this review; we wish you all the best.Sincerely,Hotel Management

Dear James, We would like to extend our sincerest apologies for the condition of your suite and any oversights during your visit. There may have been a miscommunication between our housekeeping and the front desk, as our team is responsible for placing a suite in an out-of-order status when it does not meet our standards. We are investigating this matter further to ensure it does not happen again. We hope this isolated incident will not discourage you from returning to us in the future to enjoy a great experience. Thank you for your feedback; it helps us improve our services.Sincerely,Hotel Management

Dear Tarik, Thank you for being our guest. We are sorry for the disappointment you had and the frustration felt on not meeting your expectations. Your feedback is valuable, and we will work on it to improve our services as we advance. Please give us another chance, and we will provide the best service that you deserve on this visit.Sincerely,Hotel Management

Dear Janie, Thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. Moreover, we are disappointed that our team was not as responsive as they should have been in addressing your concerns. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems and prevent future occurrences. We appreciate your patience and hope you will accept our apologies.Sincerely,Hotel Management

Dear Katrina, we appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management

David, thank you for your honest evaluation. We regret the inconvenience you experienced during check-in. We will review this with our front desk team and make sure we are well-poised to serve you better. We will also share your comments with our housekeeping team regarding the cleanliness issues you experienced, and rest assured, we will take steps to ensure we are more diligent going forward. Moreover, we appreciate you bringing your additional concerns to our attention. We are grateful for your thoughts and your patience. Thank you for your time; you have our assurance that we will address these matters appropriately. Sincerely, Hotel Management

Linda, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management

Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you.   Sincerely, Hotel Management

Megan, thank you for choosing Extended Stay America. We are glad everything went great during your visit, and you found us to be of great value, and also loved the service from our staff. Our team will be pleased to know they had a significant role in making your stay with us memorable. Thank you once more for allowing us to be of service. We look forward to accommodating you again soon! Sincerely, Hotel Management

Thank you for taking the time to evaluate your stay. We regret the predicament with your reservation and apologize for the behavior of our staff. We will review this with the appropriate individuals and take the necessary actions to elevate our service levels going forward. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management

Sylvia, thank you for choosing to stay with us. We are sorry for not being able to accommodate you, and we also apologize for the disappointment with the condition of our property. We understand your frustrations and are grateful for your patience. We will share your concerns appropriately with our team to improve our future guest experiences. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management

Please accept our apologies for the front desk service issues you encountered during your visit. This is certainly not acceptable, and we will take the necessary steps to ensure this does not happen again. Please come and see us again so that we can provide you with a stay you expected from us. Sincerely, Hotel Management

Shawn, thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced due to the issues with the air conditioner. We will review this with our maintenance team and take steps to prevent such reoccurrences. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management

Joyce, thank you for your review. We are sorry our property was not to your expectations and regret any inconvenience caused. We will note your comments as we continue to monitor our property's condition and plan for upgrades and changes. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management