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Reviews of Motel 6 Arlington, Tx – Entertainment District

2 out of 5
Motel 6 Arlington, Tx – Entertainment District
910 North Collins/I-30, Hwy 157 and Randol Mill Road, Arlington, TX

Reviews

6.2
Rating 10 - Excellent. 47 out of 154 reviews" "
Rating 8 - Good. 15 out of 154 reviews" "
Rating 6 - Okay. 31 out of 154 reviews" "
Rating 4 - Poor. 20 out of 154 reviews" "
Rating 2 - Terrible. 41 out of 154 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daiana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Over all staff was okay. The room was dirty the sink clogged as soon as we tried to use it. The room was musty and floor and beds felt wet from it. Tub had hairs ceiling had mold. We asked for towels They only gave us one. The ice bucket was moldy pillows where flat and bumpy. . We only stayed for the night but could of been a lot better
Stayed 1 night in Apr 2024

10/10 Excellent

al

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the staff only thing they don’t have microwave or refrigerators
Stayed 1 night in Apr 2024

4/10 Poor

Colleen

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
In both rooms we stayed in, there were holes in the walls, holes in the bathtubs, etc. It was a very basic place to stay just to try and sleep. Noisy neighbors made that difficult too.
Stayed 1 night in Apr 2024

10/10 Excellent

Kymberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There extremely clean, polite, and I love there parking.
Stayed 1 night in Apr 2024

6/10 Okay

Tiana

Travelled with family
This property was ok. Friendly front desk who offered additional toiletries. Other than that it's a basic hotel. Clean enough. No plugs anywhere in the main room to plug in phones other than bathroom. No breakfast, no gym, no pool-that's why I say a basic hotel.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Britney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Britney, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall it was pretty dirty but the beds were pretty good. No Bible, no coffee in the room, no microwave or fridge in the room. Mold on the ceiling above the shower. It did have an elevator but the hallway smelled like pot. I’ve stayed in worse but this place could be better if they tried a little.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Tyler, Thank you for the perfect rating!Natalie #Team6

6/10 Okay

steven

Business traveller
I can’t give them a review- they called me after I’ve arrived in the parking lot to say that they will have to cancel my reservation. I asked why. Said they don’t know. But I would have to call relations. I left Motel 6 a review in 2017 how awful the motel was and disgusting it was. So they refunded me and I guess put me on the DNR. SO I CAN’T GIVE A FULL REVIEW.
Stayed 3 nights in Mar 2024
Response from Nancy Y. on 16 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

dayton

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

fedrick

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

enoki

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great. they renovated office which was great. i will be coming back.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Cynthia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was musty, stained bed sheets, carpet, lamp shades and tub. Pillows were very small lumpy and old. It needs a lot of work to bring it up to par.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Cynthia,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

stace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the AT&T stadium and globe Life field and staff was great
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 10 Apr 2024
Hi StaceWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

white

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Traveler,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations was great and staff friendly
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Ed,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Grace Ann M

Travelled with partner
Liked: Staff & service, property conditions & facilities
Although not the hotels fault, there were bags of trash dumped outside our window.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Grace, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Wynoard

Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to AT& T stadium.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Keith,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Dexter D.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient access to entertainment district
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Dexter,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Kristy

Need major upgrades in rooms
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 13 Feb 2024
Hi Kristy, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Verified traveller

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No luggage cart. Many stairs. Could not walk with my cat and all my luggage to the room. Front desk cancelled for us.
Response from Brand Experience Team on 13 Feb 2024
Hi Traveler, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, comfortable accommodations, and convenient location.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Derek, Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6

4/10 Poor

Maysee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is just falling apart. Toilet wouldn’t even attempt to flush also shower nozzles were falling off.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Maysee, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Kayla

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
The tv didn't work, the light was broken, there were dirty towels under the sink. For the price, I was very disappointed.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ashlyn

Stayed 1 night in Jan 2024

8/10 Good

Melisaa

Very basic, clean, very dated hotel. It was worth it for the price and being so close to the stadium.
Stayed 1 night in Jan 2024

4/10 Poor

Nicole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room served its purpose but there was no microwave in the room one had to walk to the office to use the microwave the bathroom door had a hole on it the shower doesnt have a door so when you shower the water will end up on the floor cause its just a curtain there was a dried crusty booger on the wall and the wifi cut off at around 12am so if you bring a streaming device cause you sont want to watch whats on tv after 12am you will have no wifi one would think being that closer to the stadium certain issues would not be but that was not the case with this motel 6 but again i guess you can say it served its purpose but it definitely wont be my 1st choice again
Stayed 1 night in Jan 2024

10/10 Excellent

white

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 Excellent

ed

Travelled with group
Near to the stadium staff 10 on 10
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Willie

Travelled with family
Disliked: Room comfort
Great location but....
Location was great all tho it was a bit difficult to get into because of the traffic cones setup to handle the event the night that I arrived. I wasn't happy that they charged my card 2 days before arriving even tho I chose to pay upon arrival.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 16 Jan 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Alexander

Travelled with family and small children
Excellent locatio
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6

6/10 Okay

Verified traveller

Travelled with group
One Night Stay
Location is the best thing about this Hotel. No complimentary shampoo or body wash. Pillows were not Comfortable. Housekeeping can put a little bit more effort on detail. Meter Box at one of the entrances was broken. (Lid missing). Potential lawsuit to happen.This place has potential. Manager is not paying attention to detail.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 16 Jan 2024
Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Willie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Motel
The worst place I have ever spent the night in, in my life. There was no working light bulb in the one lamp with missing shade. The tub filled up with water as we showered. The sheets had brown spots, the pillow cases were inside out on the pillows. The room corners were filthy. They would not refund our money so we could leave. The wash cloths I asked for had stains on them. The bed had a sheet for the top cover. Horrible night.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Leona

Stayed 1 night in Dec 2023

2/10 Terrible

Dallas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID! It’s a $39.99 a night hotel that charges $289 for a Dallas Cowboys event night. We came on cotton bowl weekend too and they charged $189 for that game event. Normally advertised as a $79.99 hotel. Additional charges to prepare for if going on any event weekends will be paying for parking passes to park at the hotel lol. Yes they charge an additional fee to park.. ours was $70 for the weekend added to the already price gouged room rate. The room was dirty. Stains on sheets, carpet, and bathroom floors. The shower had zero pressure and most of the nozzle was stopped up. Shower wouldn’t drain and it leaked under the tub and cause a wet carpet in the “vanity” area. Last day there we took showers in the dark because the vent/light combo had the vent lock up and was going to catch fire if left on. The tv is the size of a computer screen and there’s no guide and 14 channels. ESPN isn’t one of them so I couldn’t even watch the cotton bowl from my room. It says renovations and such it’s all false. The elevator is about to fall apart, there’s no baggage trolly, it’s just a garbage hotel. When I brought all this too the attention of the front desk she wrote it down and said I’ll let the manager know. I said do y’all always price gouge and charge a parking pass? She smiled and said yes. I said for this trashy of a hotel? She said yes while smiling again. I said I gotta leave a bad review if y’all aren’t willing to help the fees. She said fine and smiled again lol. AVOID!!!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Our flight landed early and Dee (at the front desk) let us check in before 3 PM. It was wonderful to be able to dump our bags in our room and explore the area. Our room was clean and the bed was super comfortable with great pillows and bedding. The facilities are little rundown, but I was told that they will be updating everything in the rooms in 2024. Our shower worked fine, with plenty of hot water and water pressure. The carpet had a couple stains, but was clean (my socks stayed white). The lobby and the front area are beautiful! That part has already been renovated. They’ve also put new air conditioning units in all of the rooms. We didn’t bring a car, so parking wasn’t an issue but they did call us ahead of time to let us know that we would be charged Additionally for parking if we needed it. I can’t say enough about this facility. It was great. We would definitely stay there again. The location was wonderful and everything was walkable. We went to AT& T stadium, Texas Live and the Rangers stadium while we were there. There are also restaurants within walking distance that were very good, too.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Zach

Stayed 1 night in Dec 2023

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacked up prices for event hotel should be 29.99 a night in the condition it is in
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Christopher, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Janai

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff were rude charged me a security deposit which isn’t in the policy I asked why because I never had to pay that before they replied back it’s up to their discretion. The lady said her name was D she has the worse customer service and hospitality I have ever witness she was very very rude racist and disrespectful would even look me in the eye as if I was inconveniencing her. I just wanted to know where is it stated that a deposit is required if I had already paid. She replied your not going to find it written anywhere. Some thing needs to be done about this because I’m sure I’m not the only one being charged for something that’s not stated in the policy. I would like someone to look into this matter ASAP please and thank you
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Janai, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Emmanuel

Stayed 1 night in Dec 2023

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Janna

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what pay for first off at I had to pay for parking for a basic motel. The door to the room was hard to shut closed. The TV was the size of a lunchbox the tub had a hair in and still was still wet. The toilet handle brown spots. Next I’ll save my money
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 23 Dec 2023
Hi Janna, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Bethany

Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Dirty dark hotel. Charge you daily for parking. Carpet was filthy and sheets were stained. Elevator is about to break down. 0/10
Stayed 1 night in Dec 2023

4/10 Poor

Roland

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Shower broken
Stayed 1 night in Dec 2023