Ratings based on 60 verified reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 23 Jul 2019
We had good timme. Price is good for full board stay (all inclusive). Cleanliness is ok but it can be better.
4 out of 5
by a verified traveller

A 3 star hotel not 4

Posted 30 Apr 2019 on Hotels
Beach was nice, rooms were good, horrible desert buffet and very small variety for the rest of the food, wifi wasn't for free in the rooms as mentioned on hotels.com, not very friendly staff nor receptionists. AC was very weak in rooms. Far away from city centre, great animation team though.
4 out of 5
by a verified traveller from Cairo Egypt

Posted 26 Nov 2018
It was such a wonderful vacation. The staff can’t be better. I’d like to thank the receptionist Mr Hany for his decent hospitality and professional welcoming. He facilitated everything for us. I’d like also to thank the restaurant manager Mr Ragab and his team, as the restaurant set up and waiters were working really hard. The food was great, except for the bakery and desserts, other than this all was great. I booked a triple room from Expedia and Mr Hany the receptionist suggested that i can upgrade to a family room with pool and beach view, which was a great choice. The room was spacious and cleaned well by the housekeeping. The pool looked really nice, but I did not use it. What I did not like about the hotel was the beach, as it’s full of sharp rocks and seaweeds. There’s no much activities to be done for adults nor children, animation team could do better. There’s no pool not playing area for the kids. I had to take my little daughter to the next hotel to play on a single broken slide. I can call it a relaxing resort.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 18 Nov 2018 on Hotels
5 out of 5
by a verified traveller from Australia

Posted 30 Oct 2018
We had a wonderful time. Situated right on the beach with nice views. All food and entertainment was included. What made our time there the most special was the welcoming and friendly staff. Thankyou for making our time there special.
Comment from Hotel Management
1 Nov 2018 by Diana , Hotel Management
Dear Guest, Thank you for choosing Royal Star Beach Resort! It was a pleasure having you stay with us on your recent visit. Wish see you soon at the Royal Star Beach Resort
4 out of 5
by a verified traveller from Egypt

Posted 17 Oct 2018 on Orbitz
Reservation clerk Hany was the best and animation team was great specially Sam air condition was not working properly .
Comment from Hotel Management
24 Oct 2018 by Diana, Hotel Management
Dear Mr. Amr, Thank you for choosing Royal Star Beach Resort! kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Royal Star Beach Resort
4 out of 5
by a verified traveller from New York

Posted 24 Sep 2018
Beutiful place, elegant property, open bar for cocktails and soft drinks. The brakfast ,lunch and dinner buffet were always delicious I would definitely come back here Only one of the employee refused to give us a drink but everyone else were very polite and friendly I can’t just for one perdon. Cleanliness they need to improve the towels, bed sheets need to be change more continously
Comment from Hotel Management
1 Oct 2018 by Diana, Hotel Management
Dear Guest, Thank you for choosing Royal Star Beach Resort! Your review is important to us, be assured that all your comments will be transferred to the Hotel Management.
3 out of 5
by a verified traveller

Not worth the $50!

Posted 17 Jun 2018 on Hotels
First guy at front desk was a complete jerk! But the other 2 and the manager made up for it... room was just ok. Could be updated... no soap, we had to call for some. View was the best. Only stayed in hotel for less than 12 hours... linens were frayed. And what’s with the no marriage law? How backward is that??
Comment from Hotel Management
14 Jul 2018 by E-commerce , Hotel Management
Dear Talina Thank you for taking your time to write a review. We apologize that your experience was regrettably less than satisfying. Kindly be assure that your remarks will be addressed to the management.
3 out of 5
Recommended
for Everyone
by a verified traveller from Cairo

Short stay

Posted 29 Dec 2017
Close to the beach, good price, close to the city and quiet. One of my 2 rooms had a bad smell and a bad view. Pool needs to be more heated in the winter and with an option for food services at the pool
Comment from Hotel Management
19 May 2018 by Lusine Shirinian (E-commerce), Hotel Management
Dear guest Thank you for choosing Royal Star Beach Resort! It was a pleasure having you stay with us on your recent visit. It's very important for us to take all comments in consideration and improve our hotel service. Kindly be assured that your remarks will be addressed to the management. Wish see you soon at the Royal Star Beach Resort
1 out of 5
by a verified traveller

Was a terrible night, i left hotel next day.

Posted 20 Nov 2017
Expecting refund of the three nights after deduct 25% against cancellation as front desk said. Please advise email confirming refund amount to same account paid in advance. Thanks You.