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Reviews of Tierra Viva Cusco Saphi

3 out of 5
Tierra Viva Cusco Saphi
Calle Saphi 766, Cusco, Cusco

Reviews

9.4

Exceptional

Rating 10 - Excellent. 341 out of 476 reviews" "
Rating 8 - Good. 116 out of 476 reviews" "
Rating 6 - Okay. 13 out of 476 reviews" "
Rating 4 - Poor. 5 out of 476 reviews" "
Rating 2 - Terrible. 1 out of 476 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Udayanga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly, courteous and caring. Pamela, Wilson and all the other frint desk staff were amazing and sometimes went out of the way to help us in need. Would highly recommend the place and we'd definitely stay again if ever coming back to Cusco.
Stayed 2 nights in Apr 2024

10/10 Excellent

Quarib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Christopher

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2023

6/10 Okay

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best location
The hotel is very cozy. A little far away from Cusco Centro. If you don't mind to hear dogs barking all night long, then go to this hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to the centre of Cusco
Great hotel just 5 minutes walk from the central square. Staff were excellent and the room was too! A great stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful small hotel in an old classic house in Cusco, complete with two beautiful and quiet courtyards. Breakfast is excellent -- even good granola, homemade orange juice. Rooms and beds are large, clean & comfortable. Wifi is great. It's not fancy--there is no pool, spa, or gym. Just lovely people running a nice hotel in the center of Cusco.
Stayed 4 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on both ends of our Inca Trail hiking. The location was a few blocks off the main square so only a short walk to restaurants and sites. Room was clean with comfortable beds. Bathroom recently remolded. Space heater for warmth. Staff was friendly, helpful and knowledgeable. Included breakfast, which you could have in room or dining room. Stored our luggage while we hiked the trail. Allowed us late check out on last day at no charge. Quiet, not many guests now.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, the location is really nice. A short walk from the main square, which means it's a bit quieter. Some good restaurants nearby, and breakfast was lovely as well. I would return!
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay
Stayed 2 nights in Feb 2020

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for making my trip unforgettable
I enjoyed my stay completely attention to detail and most friendly staff
Stayed 9 nights in Feb 2020

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The hotel is super nice and the location is perfect because it is a few blocks away from Plaza de Armas yet far from the crowd. The interior design is nice and the staff is very attentive. The breakfast is also a big plus.
Stayed 6 nights in Feb 2020

10/10 Excellent

Caroline, Cusco, Peru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the place was very clean. To our surprise, 2 bottled water were provided to us. We had to leave early for an early flight, the staff was so nice that they packed a box breakfast for us!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are so helpful, great service! The hotel doesn’t locate in the center of all the tourist places, which makes it quiet. But it’s only 10-min walk to those places.
Stayed 3 nights in Feb 2020

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
USA, 4 night stay
A wonderful stay. Nice employees. Nice hot water in the sink & shower. Comfortable bed. Breakfast is nice & plenty. Turn left out of the hotel & walk straight into the Plaza De Armes(the main center) & very safe area.
Stayed 3 nights in Feb 2020

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Hugo, Westchester

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was awesome, they were always available to help you. They provide us with great recommendations for food and tours. they helped us to get safe taxis to train to Machu Picchu and the airport and the right price for them. Feel very safe and i will come back here. Location is perfect, 2 blocks from town square.
Stayed 5 nights in Jan 2020

10/10 Excellent

Abi, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and helpful. The bathrooms had a sulfur smell. It would air out, but always strong when you first arrived back to the room each day. The breakfast was awesome and the bed turn down service was super cute.
Stayed 1 night in Jan 2020

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice comfortable little place not far from all the amenities of Cusco. I had a lot of trouble with the altitude, and I appreciate the extra help the night desk gave me to deal with the sickness.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the fruit and juices at breakfast were delicious.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Intermittent low pressure in the shower but later ok
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

Christian, Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, they held our bags while we went on our 4 day hike on the Inca Trail, and where very prompt with every request. Great location to the main plaza and restaurants.
Stayed 2 nights in Dec 2019

10/10 Excellent

Norma, Puerto Rico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso!!! excelente atención de todo su personal para sus huéspedes .
Stayed 4 nights in Dec 2019

6/10 Okay

Michelle, NYC

Travelled with partner
Liked: Staff & service
The rooms were small and cramped. The water had a terrible smell when you turned on the shower. Breakfast was average. The location was excellent, close to city center and the staff was very friendly and helpful.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property , Perfect location , great staff!!!
Stayed 3 nights in Oct 2019

10/10 Excellent

MACIEJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cusco
Perfect location, comfortably away from downtown crowds, quiet, comfortable.
Stayed 3 nights in Oct 2019

8/10 Good

Mitzi, Kingston, Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property apparently built in the 1600'swith lots of character, exposed beams in the roof and stones in the wall. Comfortable bed and pillows. 3 blocks from the Plaza de Armas, lots of great restaurants close by and walking distance to several museums. Safe neighborhood.
Stayed 4 nights in Oct 2019

8/10 Good

ss, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, very friendly and helpful. The location me very good for walking in Cusco.
Stayed 3 nights in Sep 2019

10/10 Excellent

kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service, i would definetly recomend to friends.
Stayed 3 nights in Sep 2019

10/10 Excellent

Per, Bogota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the design and personnel service. It’s close to the main square.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
It was tough getting used to high elevation in Cusco. The hotel has free cocoa tea to help us cope. We visit and stay at Machu Picchu one night and the hotel offers to store our suitcases for free till we come back. The staffs are courteous and helpful. The room is comfortable, clean and in very good condition. The location is 10-15 minute walk to center.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in our room in a cold night
It was cold at night in Cusco but not in our hotel room. It has a heater. It is comfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to restaurants and main square. Friendliest and most helpful staff. Clean rooms.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the most friendly and helpful staff. Room was clean and breakfast was delicious!
Stayed 3 nights in Aug 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A very comfortable hotel in Cusco close to the main square.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has great old world charm with modern amenities. It is immaculately clean. Anything you need is provided. The staff is friendly and very helpful - nothing was too much trouble. We were greeted every time we left the hotel and everytime we came back. Really enjoyed our stay here.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Great boutique hotel with everything you need close to town
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, and also very clean. Would highly recommend.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing trip to Cusco! The weather was a little chilly, but absolutely beautiful! The hotel was just two blocks to the main square and was safe and quiet.
Stayed 3 nights in Jun 2019

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay in Cusco
The hotel was adorable and the staff was extremely friendly and flexible. I would recommend any of my friends to select a Tierra Viva hotel!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

liliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star sta.
Amazing place and pterodactyl work there. Very helpful and accommodating. Clean. 5 star experience. Highly recommend.
Stayed 1 night in May 2019

10/10 Excellent

liliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star experience, amazing employees
Amazing stay. The employees went above and beyond to accommodate us. I would give it a 5+. Very clean rooms. I felt like I was staying at 5 star hotel.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was quite close to the main square. Breakfast was continental with a good variety of food.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from staff was excellent. Always willing to help. The room was clean and well equipped. The only thing perhaps was that the room was small, nevertheless comfortable.
Stayed 6 nights in Apr 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
It was great! Perfect location, friendly, helpful staff, especially Angela!
Stayed 1 night in Apr 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All of the staff were super helpful, especially Angela at front desk. Only needs improed heaters for the room: Breakfast was good. Very easy to store luggage while gone to Machu Picchu.
Stayed 2 nights in Apr 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service. allowed us to store our bags before and after our stay. Has coffee and tea always at the ready and location was very close to the city center. My only criticism is that the wifi signal in our room was a bit weak but other than that, the stay was perfect.
Stayed 3 nights in Apr 2019

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
The rooms were beautiful, comfortable, and clean, and the staff was so helpful! Less than a 10 minute walk to Plaza de Armas and in a very safe area. Another great feature- you can drop off any laundry at the front desk by 10 AM and they will get it back to you by 8 PM (you pay $6 USD per kilo). This was so helpful as we had just returned from 4 days hiking the Inca Trail.
Stayed 2 nights in Apr 2019