Ratings based on 287 Verified Reviews

4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, California

This hotel has everything!

Posted 26-Dec-2016
This is a beautiful hotel in the heart of Cusco. The staff is friendly and extremely helpful. The concierge was always there to help and would always follow up when you asked them a question. I never write reviews but this hotel was far and away the best I have ever visited. I could not recommend it more!!!!
5out of 5
Recommended
for Everyone
by A verified traveller

Otimo Hotel

Posted 05-Dec-2016
Pros: Tem banheira no quarto.
Cons: Achei escuro
Location: Perto de tudo.
O hotel e lindo, confortavel. Bem localizado, perto de tudo. Consegui uma promocao e valeu super a pena.
5out of 5
Recommended
for Everyone
by A verified traveller from US

beautiful hotel, close to town

Posted 01-Dec-2016
Pros: The history behind the building.
Location: Close to the plaza, the church and the temple Coricancha.
The hotel staff were very helpful. Everything was first class.
5out of 5
Recommended
for Everyone
by A verified traveller from Canada

Top Quality Hotel!

Posted 16-Nov-2016
Excellent stay at this hotel! Great location right near the Temple of the sun, city center, restaurants, museums. Would recommend to everyone!
5out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 10-Nov-2016
Stayed before and after my trekking trips. Feel like home in Cusco
5out of 5
Recommended
for Everyone
by A verified traveller from US

Luxury treat after trekking through Peru!

Posted 08-Nov-2016
Pros: Comfort, location, services, accommodations
Location: Well located, near Plaza de Armas
Amazing value and such a nice treat to end our trekking adventure through Peru. Would highly recommend. Staff is great. Spa is awesome.
5out of 5
Recommended
for Everyone
by A verified traveller

Perfect stay perfect location!

Posted 05-Nov-2016
This hotel is just beautiful! Staff is friendly, room was super, food very good, but especially well located in city center close to everything. Temple of the sun just across the street as well as museum and many local restaurants and little shops. Not to far a walk to Place des Armas. Would highly recommend this hotel. ūüėä
5out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Stunning hotel, great location, amazing service.

Posted 23-Oct-2016
Pros: It's beautiful interiors, great location, service from concierge is unmatched.
Location: Great location adjacent to a museum, very short walk to the main square Plaza de Armas, very close to shops and restaurants.
Gorgeous hotel, location is fantastic, rooms are very comfortable, interior courtyards are stunning, service from everyone is incredible, and the concierges are incredible.
5out of 5
by A verified traveller

√ďtimo hotel e funcion√°rios muito atenciosos

Posted 06-Oct-2016 on Hotels
Depois de dez dias no Peru caminhando, subindo e descendo trilhas e escadas incas tiramos o √ļltimo dia pra descansar e esse hotel foi √≥timo pra isso. O pr√©dio do hotel √© muito bonito, um pr√©dio antigo restaurado e muito bem decorado. Fomos muito bem recebidos, vieram pegar nossas malas no t√°xi e nos levaram at√© a recep√ß√£o onde fizemos o check-in e nos apresentaram o nosso concierge, que nos deu um upgrade de quarto gratuito (t√≠nhamos reservado um quarto premium e nos deram uma su√≠te). Quando chegamos no quarto as malas j√° estavam l√°. O quarto era √≥timo, tinha uma sala onde tinha o mini-bar (boas op√ß√Ķes de bebidas e snacks), uma TV, um aparelho de som com dock para iPhone/iPad e um chase bem confort√°vel. A cama era muito confort√°vel e grande, roupa de cama premium e dois tipos de travesseiro. O banheiro era bom, bons amenities e v√°rias toalhas, tinha banheira e chuveiro combinados, que eu n√£o gostei muito pois o chuveiro era meio baixo e eu tinha que me abaixar para tomar banho al√©m de ter algum lugar do box que estava vazando a √°gua e que acabou "alagando" o banheiro. O quarto tinha ainda duas pequenas sacadas que davam vista pra cidade e para a c√ļpula da Iglesia de Santo Domingo que fica linda e iluminada √† noite. Sa√≠mos para jantar e quando voltamos o quarto estava preparado com roup√Ķes e pantufas, √°gua e chocolate da la Ib√©rica nos criados al√©m da previs√£o do tempo e do menu do caf√© da manh√£ que, infelizmente, n√£o estava inclu√≠do na nossa di√°ria e acabamos n√£o tomando no h
5out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Oct-2016 on Hotels