Ratings based on 293 Verified Reviews

4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from C

Excelent choice

Posted 17-Feb-2017
Excelent hotel very kind staff, excelent confort, I Recommended and it's in a good location in the center of city near to plaza de armas at 5 minutes walking . The hotel don't have free swimming pool, but have a little one and you have to pay for it because is part to the spa. And the massage maybe a little expensive. But it's a excelent hotel have a excelent breakfast and nice staff.
Comment from Hotel Management
17-Feb-2017 by Palacio del Inka, Hotel Management
Dear Nicole, Thank you for taking the time to review our property. We are glad to know that you enjoyed your stay and feel welcome by our staff who is guest oriented in order to create unforgettabble memories. Indeed our location is great, you are in the heart of the city, close to the main tourist attraction all of them just walking distance. We are looking forward to receiving you again. Best Regards, Palacio del Inka, a Luxury Collection Hotel
5out of 5
Recommended
for Couples
by A verified traveller from México

Hotel de Lujo en centro de Cusco

Posted 16-Jan-2017
Pros: Todo me encantó. Muy recomendado
Cons: Mantenerlo
Location: Estan varias ruinas, y sitios de interésmercado de artesanía, restaurante, perfectamente bien ubicado
el hotel simplemente es maravilloso, su lobby es muy bonito y agradable, tiene hermosos muebles. el personal del hotel sumamente amable y atento a las necesidades del cliente la habitación muy amplia, muy cómoda, las almohadas y sábanas de lo mejor. el desayuno bufet muy completo. sin duda volvería a hospedarme ahí
Comment from Hotel Management
16-Feb-2017 by Palacio del Inka, Hotel Management
Estimada Dianilu, Gracias por comentar su experiencia en Palacio del Inka, a Luxury Collection Hotel. Estamos encantados de saber que disfrutó de la ubicación en el corazón de la ciudad y frente a uno de los atractivos turísticos más visitados como es El Qoricancha, "Templo del Sol". Estaremos encantados de poder servirla nuevamente en un futuro cercano. Atentamente, Palacio del Inka, a Luxury Collection Hotel
5out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, California

This hotel has everything!

Posted 26-Dec-2016
This is a beautiful hotel in the heart of Cusco. The staff is friendly and extremely helpful. The concierge was always there to help and would always follow up when you asked them a question. I never write reviews but this hotel was far and away the best I have ever visited. I could not recommend it more!!!!
5out of 5
Recommended
for Everyone
by A verified traveller

Otimo Hotel

Posted 05-Dec-2016
Pros: Tem banheira no quarto.
Cons: Achei escuro
Location: Perto de tudo.
O hotel e lindo, confortavel. Bem localizado, perto de tudo. Consegui uma promocao e valeu super a pena.
5out of 5
Recommended
for Everyone
by A verified traveller from US

beautiful hotel, close to town

Posted 01-Dec-2016
Pros: The history behind the building.
Location: Close to the plaza, the church and the temple Coricancha.
The hotel staff were very helpful. Everything was first class.
5out of 5
by A verified traveller

Amazing fantastic beautiful hotel !!!

Posted 18-Nov-2016 on Hotels
We had an amazing stay. We arranged a car pick up from airport. 18 US dollars. Driver was waiting and had water and comfortable car to take us to hotel. Check in was perfect. We sat down and had coca tea during check in. Very quick. Our room was lovely. Beds were super comfy. Sheets were soft and lovely. Black out curtains. Room was quiet. Lovely big bath. A wall safe. Staff were super helpful. We had a medical emergency and they arranged doctor who arrived in 20 mins and we were on way to hospital immediately. Staff got a wheelchair and took my travel buddy to the ambulance. Breakfast was lovely. Lots of gluten free options too. Quinoa pancakes are awesome. Celirosy was the most amazing hostess. Lunch and dinner food was awesome. Potosi soup and quinoa salad. The spinach ravioli was amazing. We could change money at front desk ATM in the lobby tour staff available all day. We booked an amazing driver for our tours called Arturo. He spoke great English and we booked him again for a second day. Fantastic. We thoroughly enjoyed our 5 nights here and have already booked here for our final night.
5out of 5
by A verified traveller

Très bon accueil !

Posted 16-Nov-2016 on Hotels
Petits bémols : 1) l'air conditionné ne fonctionne qu'en mode "chauffage" 2) les MasterCard ne passent pas systématiquement 3) pas d'ATM au sein de l'établissement
5out of 5
Recommended
for Everyone
by A verified traveller from Canada

Top Quality Hotel!

Posted 16-Nov-2016
Excellent stay at this hotel! Great location right near the Temple of the sun, city center, restaurants, museums. Would recommend to everyone!
5out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 10-Nov-2016
Stayed before and after my trekking trips. Feel like home in Cusco
4out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Nov-2016 on Hotels