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Reviews of Hostal Madre Tierra

3 out of 5
Hostal Madre Tierra
Calle Atocsaycuchi 647 A, San Blas, Cusco, Cusco

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 35 reviews" "
Rating 8 - Good. 9 out of 35 reviews" "
Rating 6 - Okay. 6 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

CRISTINA, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in San Blas district, near the square was excellent! Michael and Gladys were wonderful hosts!
Stayed 1 night in Jun 2022
Response from Maykquell & Gladys on 14 Jun 2022
Cristina, thank you for choosing Madre Tierra, we are very happy to have you here, you are beautiful people🥰... come back soon!!!🤗

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favourite hostel in Peru. We spent three nights here before heading to hike the Inca Trail. After our hike, we planned to stay in Urumbamba for one evening but decided to come back to Cusco and stay at Madre Tierra because we loved it so much. The staff were so welcoming, the room was comfortable and clean, and the hostel itself was quite homey. Janet was the sweetest - she made made us a great breakfast every morning and made sure we were warm enough. The location is also great - its out of the way of the busy main square and right in the middle of quiet San Blas. I would highly recommend this Hostel to anyone staying in Cusco.
Stayed 3 nights in Jan 2019
Response from Antonius on 22 Jan 2019
Thank you so much for staying in Madre Tierra. Such a pleasure to take care for you like you have been at home. Please, if you have plans to come back one time, don't forget about us!! And offcourse like clients, we gone give you a special rate next time, kind regards, Madre Tierra All the team!!, and special greatings from Janet!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and were able to accommodate my sudden need to change around my reservations. I definitely recommend this place as a nice and tranquil place to stay in Cusco
Stayed 2 nights in Nov 2018
Response from Antonius on 12 Dec 2018
Thank you so much for staying in our hotel. Please, when you come back to Cusco, we invite you to stay again in our home,Madre Tierra, thank you so much!!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Charming if details are overlooked (like hot water
Rogelia took great care of us and added to the charm of the place. Her breakfasts were delicious and she really tried to make our stay as pleasant as possible. The scent of a wood fire, the colorful décor, as well as the garden patio and pleasant music added to the wonderful vibe of Cusco.

8/10 Good

Lorenzo, Ne.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place I would like to own.
Cusco
Response from Toin on 7 Jan 2017
Thank you so much for staying in Madre Tierra, it eas very nice to have you in our ¨house¨, thank you again, maby to see you again!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed just one night at this hotel and enjoyed it. The staff were friendly and helpful: making us fresh coca tea, cooking us breakfast before any other guests were awake, and arranging for a cab and laundry services. We chose this hotel because of its location in the San Blas neighborhood--it is way up there, but still only a 5-8 minute walk to the main plaza. The decor was bright and the room comfortable. Note that their credit card machine was down when we were there, so we had to run out to an ATM and take out more soles in order to pay.
Response from General Manager on 7 Jan 2017
It´s happens more times that the telefone service telefonica is failing. Nothing to do with the Hotel, but so sorry unpleasent for you, hopefully the privider is going to improve the service. It was very nice to have you in our Hotel, thank you so much!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place friendly staff.
Great place to stay. Friendly staff and clean. Unique atmosphere. However walls are very thin and sound travels easily. In quiet San Blas area.

8/10 Good

Jiandong, San Jose, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget boutique hotel in Cusco
I traveled with my wife and two adult children to Cusco during the holidays. We treated Cusco as our "home base" for Machu Picchu and the multiple day trips that we took and stayed at Hostal Madre Tierra the entire time. The hotel was great at accommodating our schedule and our demands. My son ended up getting food poisoning, and we had to book a room on the spot. The hotel was flexible and very kind in helping him out. The hotel is very small-- our family shared one room for a few nights, which consisted of single beds packed together (although the view in the top room was amazing!). The staff also doesn't speak English very well. Otherwise, it was a pleasant stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very nice & the staff were exceptional. On New Years the staff provided champagne & had fireworks for us. Breakfast in the mornings was excellent. Strongly recommended. Initially location seemed sketchy but that's just Cusco in general.

6/10 Okay

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel
This hotel is located in the lovely and quaint San Blas neighborhood. The hotel is very simple. We stayed there for 2 nights before Machu Picchu and one night after. At that point, we were ready for a little more luxury and we moved. We had to leave our luggage there twice and it was very safely guarded. The hotel is very reasonably priced, but the staff is very young.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hammer, Australia

Liked: Cleanliness, staff & service
Best breakfast bread in Cuzco.....
We stayed a couple of nights and it was OK. No hot water on the first day was a bummer. Its in a good location and the staff are good, not much english but need to help. We had better accommodation for the same price. However I would not be disappointed to stay here again. very poor wifi

10/10 Excellent

G, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service and a good stay overall
We had booked for one night before flying out the next day. We returned from Puno, and my son got sick and had to be admitted to hospital. The hotel staff arranged for the doctor to come, first thing in the morning as soon as we asked for her assistance, which was very comforting. My son ended up staying two nights at the hospital - the doctor and hospital staff were excellent too. Even though we had booked one night at the hotel, they allowed us to continue to have the same room for the remaining period of our stay in Cusco. We settled before we left. We cannot thank them enough.

10/10 Excellent

G, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good home away from home. Well Worth the price.
stayed with my son here on our way to trek Machu Pichu. This is just like family home. Very comfortable, and very hospitable hosts. B/fast is very good with eggs to order, good choice of bread, coffee and fresh orange papaya juice. Coca tea available 24/7. Heaters in room since it gets cold at night. Only draw back is the availability hot water sometimes 1 day out of 3 we had issue. Also hostel is located up the hill, means carrying your backpacks and was up could be tiring. Good overall otherwise

8/10 Good

michele, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuzco stay
Very nice staff & cozy accommodation Walking will be necessary to find restaurants

6/10 Okay

Peter, Brisbane

Liked: Cleanliness
Madre Tierra
A few issues: 1. Our 2 night booking was not listed on their booking schefule when we arrived. The night staff then said we would have to move rooms on the second night. It was only after an argument that we managed to stop this. 2. Our room had a spa tub, however this was useless as there was no plug. 3. The hostel does not give a key for the front door and it is sometimed difficult to wake the night staff to let you in. 4. The rooms are quite cold with no decent heating (which we would have expected for the price). On the positive side, the breakfast is very good and the day staff were very helpful.

10/10 Excellent

ana, washington dc

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here, we stayed 4 nights. Everything was smooth. A bit of trek from the main square but still a great location.

6/10 Okay

Carlos, Lima

Liked: Cleanliness, staff & service, room comfort
Nice hotel but lacks of some stuff
First of all i have to say that the staff was very helpful and kind. Always made breakfast to our wish and the fruit was very fresh. The downside is that the room was freezing cold (they have a radiator but it doesnt help too much) and the rooms don't have tv. Last day they change our room but still they have the same issues. By the way, the rooms were beautiful and big enough. They don't have restaurant but it doesn't really bother to us because there is a lot of choices nearby.

6/10 Okay

MFA, USA

Liked: Cleanliness, staff & service
It was cold the first 2 nights but I had a space heater the 3rd night. Was not able to use the spa tub because there is no stopper and was told by the receptionist that that was not available in any of the rooms. There is no TV and be aware that there is a 7% surcharge if paying your bill by credit card, which I refused to pay since it was not mentioned in the booking and none of the other hotels I stayed at in Peru gave me this charge, and they all had TVs. The service from Jonathan who cooked my breakfasts was good and the decor was nice and cozy, but my room did not have a view of the city and even though I requested a room change to the top floor, it was denied.

8/10 Good

Miller, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small very reasonable price
Hotel people very nice and friendly. A couple of them are not good with English. Nice breakfast too that they cook for you. Good view on upper floors. Not a hostel but a small hotel, more like a bed and breakfast. Our room had 4 beds and allowed more than the usual limit of 3 in a room which was great. The price was right.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones inolvidables ¡¡¡
Exelente¡¡¡. Muy lindo lugar. Super generosos y la predisposicion del servicio fue muy buena. Muy seguros y confiables¡¡¡¡
Stayed 4 nights in Feb 2019
Response from Antonius on 28 Feb 2019
Gracias por su comentario!!

10/10 Excellent

Ies, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en Cusco
El tipo de hotel es muy hogareño lo que lo hace muy bonito.
Stayed 1 night in Mar 2018
Response from Toin on 13 Apr 2018
Muchas gracias por su comentaría, por favor el próximo vez regresa a Madre Tierra, estamos muy feliz con el estado de ustedes en el Hotel! Muchas saludos de todos nostros: Madre Tierra Cusco a su servicio!!

10/10 Excellent

Ies, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en Cusco
La decoración y construcción del hotel es muy bonita. Es muy hogareña.
Stayed 1 night in Mar 2018
Response from Antonius on 12 Apr 2018
Thank you so much for your excellent review. We are constantly trying to increasing our services!! Come back soon please, thank you very much!!

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como en casa
Muy buena atención. Lugar mágico!!!
Response from General Manager on 7 Jan 2017
We are allways trying to make the best we can under the circunstancies, thank you so much thay you have stayed with us!!

2/10 Terrible

Luis, Brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel ruim
O custo benefício não compensa.

2/10 Terrible

Luis, Brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo hostel
O custo benefício não compensa.

4/10 Poor

CARLOS, Ciudad de México

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sin agua caliente para ducharse.
El hostal es pequeño (solo 7 habitaciones), tranquilo, con una decoración ecléctica (un poco cargada) pero que se ve bien. No tiene TV, lo cual en estos días como que se extraña un poco, sobre todo porque ayuda a relajarnos de un ajetreado día. Las habitaciones pequeñas, pero suficientes para una noche. Pero, NO había agua caliente para ducharse, como salíamos a las 6 de la mañana, no es agradable tomar una ducha con agua FRIA a las 5 A.M. El empleado encargado, amable y servicial.

10/10 Excellent

MARIBEL, MÉXICO D.F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantadora estancia
Todo muy bonito, la atención del personal, las instalaciones, el diseño del lugar... hicieron que tuviéramos una estancia muy cómoda. A los niños les encantó despertar con la luz de la mañana y la hermosa vista.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, excelente atendimento!!
O atendimento é excelente, pessoal do hostel muito educados e solícitos. Ótimo café da manhã.

10/10 Excellent

HECTOR, chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal como en casa
Lugar Limpo. personal muy atento.. se encuentra cerca de plaza san blas...

10/10 Excellent

alily gand, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion
Un hotel muy confortable, como si fuera su propia casa, atencion del personal muy aceptable.

10/10 Excellent

Daniela, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena relación precio-calidad, amigable
Muy bien, agradable, limpio, la atención buenísima