Breakfast, lunch, dinner served; international cuisine, pool views

Reviews of Papagayo Beach Resort

Papagayo Beach Resort
Jan Thiel Baaai Z N, Jan Thiel

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 160 reviews" "
Rating 8 - Good. 55 out of 160 reviews" "
Rating 6 - Okay. 12 out of 160 reviews" "
Rating 4 - Poor. 8 out of 160 reviews" "
Rating 2 - Terrible. 3 out of 160 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
People were very accommodating and were patient with us. resort was very clean and very beautiful
Stayed 1 night in Feb 2024
Response from Community Manager on 20 Mar 2024
Thank you for your feedback Bryan!We're delighted to hear that you found our staff to be accommodating and patient during your stay. Providing exceptional service and ensuring our guests feel welcome and comfortable is our top priority, and we're pleased to know that we met your expectations in this regard.We take great pride in maintaining a clean and beautiful resort, and we're glad to hear that you found our facilities to be well-kept and aesthetically pleasing.Your kind words mean a lot to us, and we appreciate you taking the time to share your positive experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Papagayo Beach Resort

8/10 Good

Fayola

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff at the Breakfast area, very attentive and always willing to assist. Many options available for breakfast, good location and lovely view from our villa. Great experience overall, will definitely go back!
Stayed 4 nights in Feb 2024
Response from Community Manager on 20 Mar 2024
Thank you, Fayola, for sharing your experience with us!We're thrilled to hear that you had an amazing experience at our breakfast area and that our staff was attentive and always willing to assist. Providing exceptional service and a delightful dining experience is a top priority for us, and we're glad to know that our efforts were appreciated.It's wonderful to hear that you enjoyed the many options available for breakfast and that you found our location and the view from your villa to be good and lovely, respectively. We strive to offer our guests a comfortable and enjoyable stay, and we're pleased to hear that we succeeded in doing so during your visit.We're grateful for your kind words and for choosing to stay with us. We can't wait to welcome you back for another great experience in the future!Warm regards,Papagayo Beach Resort

6/10 Okay

Janarthanan, Belleville

Travelled with family
Outdoor was nice. Gated property, manicured well. Inside was old dated and poorly furnished. Supplies were low and had request for soap and shampoo daily. Beach towels needed to exchange daily. Access to the beach was good. Restaurants and shopping was good. Easy access and parking by car. Just to wish the inside was furnished to meet a four star upscale residence. It was to 2-star at best.
Stayed 5 nights in Jan 2024
Response from Community Manager on 27 Feb 2024
Thank you for sharing your experience, Janarthanan. We're pleased to hear that you enjoyed the outdoor amenities and the well-maintained gated property. However, we apologize for any inconvenience caused by the interior furnishings and low supplies during your stay. Your feedback regarding the need for daily requests for soap, shampoo, and beach towels is noted, and we will work to improve our supply management to ensure a more seamless experience for our guests. We appreciate your comments regarding the restaurants, shopping, and accessibility by car. Rest assured, we take your feedback seriously and will strive to enhance the interior furnishings to meet the standards of a four-star upscale residence. Thank you for choosing Papagayo Beach Resort, and we hope to have the opportunity to welcome you back for an improved stay in the future.

4/10 Poor

Galina

Travelled with family
Disliked: Amenities
It used to be a nice hotel villa but not anymore unfortunately.Lot of changes happened that I don’t want to mention.
Stayed 7 nights in Jan 2024
Response from Community Manager on 27 Feb 2024
Thank you for sharing your feedback, Galina. We're sorry to hear that your experience at Papagayo Beach Resort did not meet your expectations. We strive to provide exceptional service and accommodations to all our guests, and we regret any changes that may have impacted your stay negatively. Your feedback is important to us, and we will take it into consideration as we continue to improve our offerings. We hope for the opportunity to welcome you back in the future and provide you with a more positive experience. Thank you for choosing Papagayo Beach Resort.

8/10 Good

Israel

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Community Manager on 27 Feb 2024
Thank you for sharing your score with us! We would love to learn more about your experience at Papagayo Beach Hotel. Your feedback is valuable to us and helps us improve our services.

10/10 Excellent

Daly

Stayed 5 nights in Nov 2023
Response from Community Manager on 10 Jan 2024
Thanks for a great score!

10/10 Excellent

Asya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Little town around Papagayo, walkable distance and beautiful views, clean area, nice beaches and people are so friendly
Stayed 9 nights in Nov 2023
Response from Community Manager on 13 Dec 2023
Dear Asya,Thank you for sharing your experience! The little town surrounding Papagayo is within walking distance and offers stunning views, a clean environment, lovely beaches, and incredibly friendly locals. We're delighted you enjoyed your time exploring the area. Looking forward to welcoming you back soon!Warm regards,Papagayo Beach Resort

6/10 Okay

Damon, Coventry

Travelled with family
The location in Jan Thiel was great. We could walk across the street to the beach or Beach Club, as well as multiple restaurants. The villa itself was underwhelming. It seemed old and a little dirty, the doors didn’t work well so one of the bathroom doors kept slamming in the wind - I had to put a towel under it to keep it from slamming and waking me up. It was really nice to open the doors to see the ocean view but there was no AC in the living spaces which made it a little uncomfortable at times. It would’ve been nice to have the option of turning it on at some point. Overall, it was ok. Good location, villa wasn’t great. Won’t go back.
Stayed 4 nights in Aug 2023
Response from Community Manager on 6 Sept 2023
Dear Damon,Thank you for taking the time to share your feedback following your recent stay at Papagayo Beach Resort. We appreciate your input as it helps us identify areas where we can improve our guest experience.We're pleased to hear that you enjoyed our fantastic location in Jan Thiel, with easy access to the beach, Beach Club, and various restaurants. It's indeed a vibrant and convenient area for our guests to explore.Regarding the villa, we apologize for any inconvenience you experienced. Our open-concept villas are designed to offer guests the option of enjoying the fresh Caribbean breeze and the beautiful views by opening the doors completely. We do understand that preferences for temperature can vary, and we appreciate your feedback. We have taken note of your comments about the air conditioning, and we will certainly evaluate ways to improve guest comfort in the common areas.Your concerns about the condition of the villa doors and cleanliness have been shared with our maintenance and housekeeping teams to ensure we address these issues promptly.We value your feedback and sincerely apologize for any discomfort you encountered during your stay. Our guests' comfort and satisfaction are our top priorities, and we hope you will consider giving us another opportunity to provide you with an enhanced experience in the future.Thank you for choosing Papagayo Beach Resort, and we appreciate your valuable input.Sunny regards,Papagayo Beach Resort

8/10 Good

Liz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful, and the villas are great. A little too big for just a couple, but it had a well equipped kitchen, comfortable bed and clean bathroom. Special thanks to Kimberly, who made our check-in early, fun and smooth. Our only complaint was that re-fills of coffee were with additional charge (You'd think that a resort this price would re-fill coffee for free).
Stayed 10 nights in Feb 2023
Response from Community Manager on 6 Mar 2023
Dear MarketingThank you for your positive review! We are thrilled to hear that you had a comfortable stay and appreciated the clean and well-equipped houses. We are glad that you found the location to be top-notch and our service to be courteous and friendly. We look forward to welcoming you back in the future.Sunny regards,Team Papagayo

10/10 Excellent

Rinish

Liked: Cleanliness, amenities, property conditions & facilities
Response from Community Manager on 13 Dec 2023
Thanks for a great score!

10/10 Excellent

Arnoldus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the porch area around the cabana. On site restaurant was very good. Staff was excellent and friendly. Swimming pool was a disappointment….cloudy and algae filled….not safe to swim in.

8/10 Good

Dennisse

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

2/10 Terrible

Alicia, Orange

The two bedroom ocean view villa we booked is not anything like it shows on the website. So disappointing that we went to another resort.
Stayed 9 nights in Jun 2022

10/10 Excellent

Larisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food, 10 restaurants around, beaches, friendly staff, cleaning, wether \ everything
Stayed 7 nights in Mar 2022

4/10 Poor

Maria del Carmen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bad service
Stayed 2 nights in Oct 2021
Response from Community Manager on 19 Oct 2021
Dear Maria,, Thank you for being our guest and for sharing your thoughts about our hotel. Please accept our apologies for not meeting your customer service expectations. We take comments like yours very seriously, so we are looking into where we went wrong and making changes to our processes to better serve our guests. Thank you again for choosing us for your stay. We would welcome an opportunity to accommodate you once more and earn your highest marks. Best regards, Team Papagayo

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
This is my favorite resort and my go to place to stay when visiting my family. The staff go above & beyond to make sure that your stay is as perfect as possible. My favorite part? The birds & lizards! Put a big bowl of water out and just watch what happens. The Specialty Restaurant is closed for renovations but the restaurants at the beach are equally as good. Already booked my 2022 villa!!
Stayed 19 nights in Jun 2021
Response from Community Manager on 20 Jul 2021
Dear Guest, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, room comfort
This is my second time staying in the villas at Papagayo. As always, it was an excellent stay. It is wonderful to have the privacy afforded by the villas, as well as being able to make your own food in the full kitchen. The one thing I would say could be improved was the mattresses on the beds felt like they could probably be replaced, they were not the most comfortable. But other than that it was, as always, a great experience.
Stayed 4 nights in May 2021
Response from Community Manager on 8 Jun 2021
Dear Luke, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel & Resort! Warm regards, Team Papagayo

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at Papagayo resort (the villas, not the hotel) for the second time. It is a lovely, well-maintained property, a short walk to Jan Thiel beach and a small supermarket. If you're looking for a place to relax where you can hang out on a private patio and enjoy the island breezes, this is great!
Stayed 7 nights in Jan 2020
Response from Community manager on 7 Feb 2020
Dear Guest, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us and thanks for choosing us for the second time! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

6/10 Okay

My

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Just OK, and service/staff was awful.
We had come to Papagayo Resort one day for the beach and found it to be quite nice, so when I booked my second trip with girlfriends, we decided on a two bedroom villa at the resort. Unfortunately, I so wish we would have gone back to the place we stayed previously as the service, amenities and staff were not up to snuff. I would be giving them an even lower review, but the manager did eventually contact me during the stay and apologize and refund our resort fees. The resort pool and restaurant was under construction, but they still wanted to charge us an extra $360 for 2 people staying at the 2 bedroom villa. I kept asking - what does that additional charge include? $30/pp per day is a steep fee when all your amenities are actually under construction and not usable. One morning at 8AM a huge truck backed up into the yard and dumped sand for over 20 minutes, so loud it woke up everyone in the villa. When we arrived in the villa it was definitely more run-down than the pictures show, paint was chipping, the floor boards were scuffed. All the plugs were European - we called down to the front desk as the welcome packet did state that they had converters available for use - they were SO RUDE, they said, no, sorry they didn't have any and it's 8PM so we couldn't find any anywhere. We ended up walking down to the Hotel to borrow some after three screaming matches with the rude concierge. Everyone just seems angry/annoyed that they're working there and not polite at all.
Stayed 5 nights in Sep 2019
Response from Community Manager on 22 Oct 2019
Dear My, Many thanks for taking the time to post your online review. We're glad you enjoyed our location. We appreciate you pointing out not only what you liked, but also the areas where the extra effort on our part is needed. We are sorry you experienced issues with the European plugs, we make our best effort to inform our guests about the electricity, we have on our website just to avoid these problems, we also have some plugs available at the Resort and Hotel but it depends on how many of our guests need them and we can certainly run out of plugs. Everything we do is aimed at providing you with excellent hotel experience and we're happy that our manager could contact you to give you a refund because every guest is important to us. Thanks again, we hope you will choose us the next time you visit the island. Sunny regards, Team Papagayo

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jun 2019
Response from Community Manager on 1 Jul 2019
Dear Guest, Thank you for taking the time to post your nice score of Papagayo Beach Hotel. Sunny regards, Team Papagayo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in May 2019
Response from Community Manager on 31 May 2019
Thanks for a wonderful score of Papagayo Beach Resort! Sunny regards, Team Papagayo

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the overall beach experience, the supermarket nearby, the fantastic fitness centre, the fun design of the villa with sliding doors and the security. Was so not impressed with the Mothers Day brunch. Did not like the mosquitoes either. Overall positive experience. Thank you!
Stayed 7 nights in May 2019
Response from Community Manager on 29 May 2019
Dear guest, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property has a nice Infiniti beach close by to the hotel and always large availability of The papagoya beach resort with the villas is extremely outdated. The room walls are dirty, the sheets had stains, and there were always numerous amounts of tiny ants in the kitchen.
Stayed 5 nights in Apr 2019
Response from Community Manager on 29 May 2019
Dear guest, It was our pleasure hosting you at Papagayo Beach Resort. We are thrilled to know our convenient location and outstanding hospitality helped make your stay a memorable one. Your feedback is of utmost value to us as it will help us to improve. We appreciate your business and hope to be your first choice every time you all visit our area. Best regards, Team Papagayo

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Open living room concept is terrible. Birds fly in when any of the doors are open, ants all over the places, no AC in the living good and terribly uncomfortable furniture makes it impossible to spend any time there. The porch is reall nice and the showers were great.
Stayed 7 nights in Apr 2019
Response from Community Manager on 1 May 2019
Dear guest, Many thanks for taking the time to post your online review. We're glad you enjoyed your porch and the shower during your stay. We appreciate you pointing out not only what you liked but also what you didn't like. If you don't enjoy the open concept maybe the hotel would be a better option for you because it has A/C in the whole room and also a balcony. Everything we do is aimed at providing you with an excellent hotel experience. Thanks again, we hope you will choose us the next time you visit the island. Sunny regards,

8/10 Good

JJ, Boston, US

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Important for non-European / non-Dutch visitors: Contrary to the rest of Curacao: there are only "Dutch" electricity plugs available in the villas, and no adapters at the reception area. So if you want to be able to use your electronic devises and charge your phone, you have to bring your own adapters.
Stayed 5 nights in Apr 2019
Response from Community Manager on 1 May 2019
Dear JJ, Many thanks for such a good score! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

4/10 Poor

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property is across the street from the beach, we had an ocean view room and barely saw any ocean, mostly just cars driving by. Living room area has no air conditioning and shutters instead of windows in living room and bathrooms. Only air conditioning is in the bedrooms. Lots of mosquitos, flies, ants and bugs all over. We were bitten up big time, even though we used bug spray and tried to keep all windows/doors closed. The beds are very hard. Cleaning lady came in one morning while we were sleeping, opened the door and proceeded to clean with my kids in the living room watching TV, this was very odd. When my husband asked her to come back later, she disregarded and continued to clean. Beach chairs that belong to this hotel are only by the Infifinity pool. The others you have to pay for. I did not enjoy the accommodations.
Stayed 7 nights in Apr 2019
Response from Community Manager on 4 May 2019
Dear Guest, Thank you for being our guest and for sharing your thoughts about our hotel. We are sorry to read that you didn't enjoy a single thing about our Resort. Please accept our apologies for not meeting your customer expectations. Our Villas are designed with an open concept as we describe it on our website, maybe the hotel would be a better fit for you because you'll have A/C on the whole room. Thank you again for choosing us for your stay. We would welcome an opportunity to accommodate you once more and earn your highest marks. Best regards, Team Papagayo

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the open air walls and the huge wraparound porch
Stayed 7 nights in Mar 2019
Response from Community Manager on 4 Apr 2019
Dear Guest, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! Do not hesitate to contact us if we can be of service to you (reservations@papagayo.com), as we look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great villas, friendly and helpful staff, great amenities. A great experience for families!
Stayed 9 nights in Feb 2019
Response from Community Manager on 1 Mar 2019
Dear Guest, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

6/10 Okay

SaucyNYC, NYC

Travelled with group
Liked: Cleanliness, property conditions & facilities
The resort is very different from the hotel. The property is big, near the beach, and has almost everything you need. The resort was simply appointed. It was not comfortable though as there is no AC in the living room and the mattress and pillow were both hard. The towels, both bath and beach, were very used and should be replaced. Housekeeping was stingy with the towels too. Reception was nice but slow, on island time. While the bungalows are nice for groups I would try a different place on my next visit.
Stayed 5 nights in Jan 2019
Response from Community Manager on 18 Feb 2019
Dear SaucyNYC, Many thanks for taking the time to post this review! We are glad to see that you had an enjoyable stay with us but maybe the hotel was a better fit for you, with A/C in the entire room. We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

10/10 Excellent

Brittabot

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a week in a villa at Papagayo Beach Resort and can’t wait to go back. Our villa was very comfortable (it has a huge veranda to enjoy those island breezes) and the two-bedroom, two-bathroom and kitchen setup suited us me and my husband, and my senior-aged parents) perfectly. The cleaning staff are great, coming every day and mopping the floors every other day. The resort staff were helpful and friendly. Papagayo is close to a well-stocked Dutch supermarket, very handy for groceries, and the the resort is a short walk from the beach. There is also a sushi place (Kyoto) we enjoyed, beside the supermarket!
Stayed 7 nights in Jan 2019
Response from Community Manager on 21 Jan 2019
Dear Brittabot, Many thanks for such a wonderful review! We are glad to see that you and your family had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2018
Response from Community Manager on 3 Jan 2019
Thank you for a good score! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Sunny regards, Team Papagayo

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Location was perfect, and very convenient. Nice pool area and toddler pool. We enjoyed the beach and infinity pool there as well (the related hotel area). Staff was ok, but the service of the beach bar could definitely improve. The independent restaurant on the property (Roast gastrobar) is worth a visit; nice menu and service. In summary a very nice and convenient stay and I hope to return there when visiting curacao again.
Stayed 8 nights in Dec 2018
Response from Community Manager on 3 Jan 2019
Dear Guest, Many thanks for such a wonderful review! We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

2/10 Terrible

Alfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
ocean view is a tourist scam, aircon insufficient
We had a villa that was supposed to be "ocean view",(133) which was not!!! it was all behind other villas and could see only through the trees (see pictures) ... we could see that there bunch of others offered as "ocean view" that were supposed to be over a hill... all obstructed !! The stuff was rude, did understand well either English or Spanish, and just decided to ignore our requests. I wanted an ocean view for a romantic weekend, so I paid double the price of the garden view. The air condition was insufficient for any of the two rooms, and the rest of the areas simply don't have any, so no romantic weekend also because all was a single sauna.
Stayed 2 nights in Oct 2018
Response from Community Manager on 9 Nov 2018
Dear Alfredo, Many thanks for taking the time to post your online review. We cannot imagine our front desk officers to have been rude and uninterested in your needs and we hope to rectify that if you visit Curacao again. Our Villas have air conditioning only inside the rooms (and we advertise it like that) because the design of the house is an open concept, if you wanted centrally air-conditioning, maybe the hotel was a better fit for you. We appreciate your business and we look forward to you having a more pleasant experience during your next stay. Best regards, Team Papagayo

10/10 Excellent

Wil, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay at the Papagayo Beach Resort. Staff was very friendly. Villa was a 3 bedroom 2 bath, really opened space and comfortable rooms. Villa we stayed in had a very spacious kitchen and grocery store down the road which was convenient for us since we cooked breakfast every morning. The restaurants were fairly priced depending on the type of restaurant and entry you select. Beach at the resort was spectacular. One of the best cleanest beaches i've ever been too. Overall experience was excellent. I will definitely be back with a bigger group as i recommend this resort.
Stayed 4 nights in Sep 2018
Response from Community Manager on 25 Oct 2018
Dear Will, Thank you so much for your review of Papagayo Beach Resort. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location made it even more memorable. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018
Response from Community Manager on 19 Jun 2018
Thanks for the score and we look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

10/10 Excellent

Meagan, Beacon, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome beach surprise!
My boyfriend and I traveled to Papagayo Beach Resort and stayed in the villas. I would highly recommend them! They are spacious, comfortable, and inviting. The verandas and plantation shutters give the villas a truly tropical feel. Upon arrival you receive a cute beach bag and the villa is stocked with the most delicious espresso pods. However, after the initial four, you need to buy them. There is a fully stocked (dishes, utencils, pots/pans) kitchen that we cooked in regularly. Onsite is a grocery store, several great restaurants, an infinity pool, spa, and several shops. Not all of these are connected with Papagayo so you can't charge everything to your room, but Mastercard, USD, and NAF can be easily used. It wasn't too crowded, but I think we caught them on a slow week. Overall, this is a great resort!
Stayed 5 nights in Mar 2018
Response from Community Manager on 10 Apr 2018
Dear Meagan, Thank you for taking the time to post your nice review of Papagayo Beach Resort. We are so glad when guests mention how close we are to the beach and so many good restaurants. It’s great to know you enjoyed your time with us, and we look forward to impressing you again on your next trip. We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

10/10 Excellent

Orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family vacation
This was a wonderful resort. We stayed with our three kids in a two bedroom garden view villa- bedrooms were air conditioned and the living room completely opened up to a wrap around porch. There was a pool and a wading pool on the property and the beach was across the road with another pool and a sea water infinity pool as well as a small beach- beach loungers were free for resort guests. Staff was helpful and friendly. Only small problem were mosquitoes- because of the open concept living room we did get mosquito bites but it was worth it and they have mosquito nets for the beds if you ask. Full kitchen was great and there is a small grocery store a 7 min walk away and a free shuttle to a larger grocery store. Villa was very quiet at night. Tons of birds and iguanas for the kids to discover.
Stayed 7 nights in Jan 2018
Response from Community Manager on 5 Feb 2018
Dear Guest, Thank you so much for your wonderful review of Papagayo Beach Resort. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location made it even more memorable. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. We look forward to welcoming you back to Curaçao & Papagayo Beach Resort! Warm regards, Team Papagayo

6/10 Okay

Gigi, Miami, Fl

Spacious Villas
The property itself is beautiful with lush flowers and very tranquil. Inside of the villa, there is no air conditioner in the main room. AC is only in he bedrooms. If you want to watch television, you’ll have to watch it in the main room with no AC. Also, no one came to clean our room on the day before our last day and that was very disturbing. When we asked to have it cleaned, the staff mentioned that they were short of staff.
Stayed 5 nights in Dec 2017
Response from Community Manager on 5 Jan 2018
Dear Gigi, Thank you for being our guest and for sharing your thoughts about our hotel. We are so glad you like our location but maybe the hotel would be a better fit for you the next time because of the central AC, the villas at the Resort have an open concept where the outside meets the inside. Please accept our apologies for not meeting your customer service expectations. We take comments like yours very seriously. Thank you again for choosing us for your stay. We would welcome an opportunity to accommodate you once more and earn your highest marks. Best regards, Team Papagayo

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful bungalow, near the magnificent beach
Had an amazing holiday, loved staying in the spacious bungalow.Very clean with Great service.Loved the large swimming pool down on the beach.The smaller pool was also Nice, but service was very slow in the specialty restaurant/ bar if you wanted to order drinks. i also thought IT was a bit shabby around the pool area, there was often plates with leftover food , left on the table around the pool area that no one bothered to come and tidy up.but I would certainly recommend this place and will be back again sometime soon.
Stayed 6 nights in Nov 2017
Response from Community Manager on 4 Jan 2018
Dear Pearl, Thank you so much for your loyalty towards Papagayo. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location made it even more memorable. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Warm regards, Team Papagayo

10/10 Excellent

M, Rhode Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredibly friendly & accommodating.
We had an amazing stay. There were 17 of us staying in various villas and rooms. The facilities are beautiful and offer something for everyone. The staff was extremely friendly and helpful. They surprised me a bottle of wine and balloons on my birthday. The location is convenient to the beach, the market and not far from Willemstead. In hindsight, we were happy we chose to stay at Papagayo and would do so again in a heartbeat.
Stayed 4 nights in Aug 2017

10/10 Excellent

Gianetti, Curacao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, next to beach
Beautiful beach and pool. nice restaurants. all day there is activity at the beach. all this on walking distance. supermarket on walking distance. it is the place to be.
Stayed 3 nights in Jun 2017
Response from Team Papagayo on 21 Aug 2017
Hi Gianetti, Thank you for reviewing our property. We are very thankfull for the great score you've given us! Glad to read you had a great time with us and that we've been able to provide you with everything you needed for a great holiday. Hope to see you again soon! Sunny regards,

10/10 Excellent

Pam, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great vacation resort!
The staff was very nice and welcoming. The room....was great! The ocean view amazing! We will definitely be back.
Stayed 8 nights in Jun 2017
Response from Team Papagayo on 21 Aug 2017
Hi Pam, Thank you for reviewing your stay with us and thank you for this awesome score! Great to read you loved your stay with us. Hopefully we can welcome you back soon to give you those stunning ocean views again ;-) Sunny regards,

10/10 Excellent

TANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness
Staff was great
Stayed 3 nights in May 2017

8/10 Good

Iris, Yukon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gorgeous villa!
Really loved this Resort. Having a kitchenette was important to me due to dietary restrictions and this place was amazing. Great villa, good pool, free chairs at the beach, shops near by. I liked that it was away from downtown and away from it all. Rented a car from Just Drive Curacao and getting around was easy.

6/10 Okay

Karl

Liked: Cleanliness, staff & service
The Villa we stayed in is across of the reception building and is very busy with other visitors and trucks with deliveries. A lot of Villa's are directly on the Main Street of the entrance

8/10 Good

Mark V, Brooklyn NY USA

Liked: Cleanliness, staff & service, room comfort
Nice villas, good resort very close to the beach
I am 1st time in Papagayo resort, I like it. Nice villas, good resort very close to Jan Tiel beach.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

David, NY

Disliked: Staff & service, room comfort
Ok hotel
Great island. The hotel was near the beach but the "villa" was so-so. No AC I the living room, not effective refrigerator or AC in the bedroom.

8/10 Good

Kathleen, new york

Liked: Cleanliness, property conditions & facilities, room comfort
Close to the beach and pool. Great restaurants
Great for families! Def don't rent a car if you are not familiar with the area. The beach club is great!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
This is a great hotel but the ocean is not for swimming. They have a nice pool. There is scuba and snorkeling available but the west side of the island has the most beautiful beaches.