Executive Suite (Sweetheart) | Terrace/patio
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Reviews of Windermere Boutique Hotel

4 out of 5
Windermere Boutique Hotel
Lake Road, Windermere, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 190 out of 216 reviews" "
Rating 8 - Good. 19 out of 216 reviews" "
Rating 6 - Okay. 5 out of 216 reviews" "
Rating 4 - Poor. 1 out of 216 reviews" "
Rating 2 - Terrible. 1 out of 216 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Duty Manager on 31 Mar 2024
Thank you for your 5/5 and great to see you had a wonderful stay

10/10 Excellent

Sadie

Absolutely love my night stay will be booking up again so clean and very friendly
Stayed 1 night in Feb 2024
Response from Duty Manager on 11 Mar 2024
Thank you for the 5/5 and great to see you had an enjoyable time

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Duty Manager on 16 Mar 2024
Thank you for your 10/10. Its great to see you had a wonderful time

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing and we were so impressed with the room. We really want to come here again! Staff were lovely and friendly and made the stay even more enjoyable
Stayed 1 night in Jan 2024
Response from Duty Manager on 13 Jan 2024
Thank you for your kind review, it was great to have you with us and that you had a wonderful time.We look forward to welcoming you again in the future

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Staff & service
Average for money
Staff not helpful when we told them there was a loud dripping noise that kept us awake all night , very abrupt when we asked for help very overpriced for what you get
Stayed 1 night in Dec 2023
Response from Duty Manager on 6 Jan 2024
Thank you for your feedback following your time with us.The evening you stayed we had some very heavy rain and unfortunately we cannot do anything regards the weather. She did offer to try and damped the noise to which she received an argumentative response from you. We can only do so much to make your stay enjoyable but matters out of our control e.g. weather is unfortunately one of those things.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, with very friendly staff, clean rooms and in an ideal position to explore the local area as well as further afield. Couldn’t recommend more!
Stayed 7 nights in Dec 2023
Response from Duty Manager on 23 Dec 2023
Thank you for your feedback and great to see you had a wonderful week with usWe look forward to welcoming you again in the future

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing weekend at the hotel it was very clean and well presented. The room was very spacious and had everything you needed in it. The front of house (Kathrine) was exceptionally nothing was to much trouble, fantastic accommodation with fantastic staff.
Stayed 2 nights in Dec 2023
Response from Duty Manager on 12 Dec 2023
Thank you for your kind feedback and great to hear you had a wonderful stay in our Tivoli Suite.I will pass on your thanks to Catherine and the rest of our team. We look forward to welcoming you again in the future

6/10 Okay

Junaid

Stayed 1 night in Nov 2023
Response from Duty Manager on 23 Dec 2023
Thank you for taking the time to leave a score rating,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple stay
Pleasant stay , with great facilities in the rooms. Staff first class. Nice breakfast.
Stayed 1 night in Oct 2023
Response from Duty Manager on 4 Nov 2023
Thank you for your recent 10/10 feedback. Great to hear you had a great stay and enjoyed all the facilities. We look forward to welcoming you again soon

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ti Amo Suite
Stopped in The Ti Amo Suite absolutely stunning breakfast in Bed Was outstanding
Stayed 1 night in Oct 2023
Response from Duty Manager on 4 Nov 2023
Thank you for your recent 10/10 feedback. Great to hear you had a great stay and enjoyed all the facilities. We look forward to welcoming you again soon

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly, food was excellent. The hotel was spotless.
Stayed 1 night in Oct 2023
Response from Duty Manager on 4 Nov 2023
Thank you for your recent 5/5 feedback. Great to hear you had a great stay and enjoyed all the facilities. We look forward to welcoming you again soon

2/10 Terrible

Joanne

Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
We stayed in the T’Adore room and the quality was outstanding. We wanted a quiet and private stay and the room(s) and facilities were perfect. The staff were warm and professional, breakfast was wonderful and the attention to detail and personal touches very much appreciated. A particular thank you to Catherine.
Stayed 2 nights in Sep 2023
Response from Duty Manager on 2 Oct 2023
Thank you for your 10/10 and thank you for the kind wordsGreat to hear you enjoyed your time with us and that you made the most of all the facilities.Congratulations again on becoming Mr & Mrs Green and we wish you all the best

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely romantic break
Stayed in Ti Amo for two nights and it was really lovely. Own entrance and secluded courtyard with swing, sitting area and hot tub were great. The rooms are lovingly done out and the owners are rightly proud of the place. Steam rooms are a steam room and was a great little addition. All of the little touches were lovely and the flower petals on the bed on the second night celebrating our anniversary was really appreciated. Breakfast was really nice with a decent choice, all freshly made with good ingredients. Ideally situated half way between Windermere and Bowness. They provide fresh milk and ice on request which is also great. A mini fridge in the living room especially, when it's so hot, would be the only addition I would make but we absolutely loved the place!
Stayed 2 nights in Sep 2023
Response from Duty Manager on 25 Sept 2023
Thank you for taking the time to leave a review following your time with usGreat to read you enjoyed your stay and all the facilities and little touches that can just make a good stay perfect. We look forward to welcoming you again in the future

10/10 Excellent

Daniel

Travelled with partner
Liked: Amenities
By far one of the best hotels to stay in the lakes great service and quality rooms!
Stayed 1 night in Sep 2023
Response from Duty Manager on 5 Sept 2023
Thank you for the 5/5 and great to hear you enjoyed your stay with usWe look forward to seeing you again soon

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky
Very quirky hotel but worth staying. Short walk to everywhere.
Stayed 3 nights in Aug 2023
Response from Duty Manager on 26 Aug 2023
Thank you for choosing us for your anniversary celebrationsWe look forward to welcoming you again in the future

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great food, gorgeous room
Stayed 2 nights in Aug 2023
Response from Duty Manager on 26 Aug 2023
Thank you for the 10/10 and great to hear you both had a wonderful stayWe look forward to welcoming you again in the future

10/10 Excellent

Mark, Coalville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and were made to feel very welcome by the friendly and approachable staff.
Stayed 2 nights in Aug 2023
Response from Duty Manager on 26 Aug 2023
Thank you for the 5/5 and great to hear you both had a wonderful stayWe look forward to welcoming you again in the future

10/10 Excellent

Niall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Defiantly booking again such amazing experience if you need to relax this is the place Thank you
Stayed 1 night in Jul 2023
Response from Duty Manager on 1 Aug 2023
Thank you for your kind words and great to hear you both had a great stay.We look forward to welcoming you again in the future

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in February loved it so much we came back as part of our honeymoon
Stayed 2 nights in Jul 2023
Response from Duty Manager on 22 Jul 2023
Thank you for the 10/10great to hear you had a wonderful Honeymoon and was lovely to have you back with us.Hope you're both doing ok and you had a safe journey homeWe look forward to welcoming you again in the future

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweetheart Suite
Stayed in the Sweetheart Suite as a birthday treat for the wife. Looked after from the moment we arrived with a glass of Prosecco. The suite was amazing and gave to a relaxing stay where we could switch off from the outside world. Staff were friendly, helpful and polite. Would recommend paying the extra for a late check out to take advantage of more hot tub time!!! Only minor quibble would be no mini fridge in the Suite but that certainly didn’t spoil the stay. The perfect stay for busy couples wanting some me time together
Stayed 1 night in Jul 2023
Response from Duty Manager on 16 Jul 2023
Thank you for taking the time to leave a review following your time with us. Great to read you had a fantastic stay and enjoyed all the facilities. We look forward to seeing you in the future

10/10 Excellent

Vivienne

Stayed 2 nights in Jun 2023

10/10 Excellent

eli

Stayed 1 night in Jul 2023
Response from Duty Manager on 16 Jul 2023
Thank you for the 10/10 was great to meet you both. We look forward to welcoming you again in the future

10/10 Excellent

Lorraine

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Duty Manager on 30 Jun 2023
Thank you for soring us a 5/5 and great you enjoyed your time with us

10/10 Excellent

Nicky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic from arrival to check out, amazing people, room and breakfast would highly recommend.
Stayed 1 night in Jun 2023
Response from Duty Manager on 30 Jun 2023
Great to hear you had an amazing stay and you enjoyed all the facilities.We look forward to welcoming you again in the future

10/10 Excellent

Kath

Stayed 1 night in Jun 2023
Response from Duty Manager on 30 Jun 2023
Thank you for the 10/10 and great to hear you enjoyed your time with us

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
I was made to feel very special The staff were very warm and efficient I would strongly recommend to anyone who wishes to be spoilt and experience a pampered atmosphere
Stayed 3 nights in Jun 2023
Response from Duty Manager on 30 Jun 2023
Thank you for your kind words and great to hear you enjoyed your time with us/We look forward to welcoming you again in the future

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Anniversary
Absolutely loved it from the first minute of our stay.. beautiful room, excellent service and more than I'd hoped for...
Stayed 2 nights in Jun 2023
Response from Duty Manager on 20 Jun 2023
Thank you for your 10/10 and great to read you had a wonderful stay and we exceeded your expectations.We look forward to welcoming you again in the future

10/10 Excellent

Stacey

Stayed 2 nights in Jun 2023
Response from Duty Manager on 20 Jun 2023
Thank you for your 10/10 and great to see you enjoyed your time with usWe look forward to welcoming you again in the future

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Duty Manager on 16 Jun 2023
Thank you for your 10/10 and we look forward to welcoming you again in the future

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend for romantic break
Fantastic hotel, would highly recommend for a romantic break. The room was spotlessly clean, the mattress and pillows superb. The staff extremely friendly and helpful, nothing was too much trouble. Breakfast was delicious and plenty of choice.
Stayed 2 nights in Jun 2023
Response from Duty Manager on 16 Jun 2023
Thank you for your kind words and it's great to hear you enjoyed your time with us.We look forward to welcoming you again in the future

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Duty Manager on 16 Jun 2023
Thank you for your 10/10 lovely to hear you enjoyed your time with us

10/10 Excellent

Kevin, Preston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing with quality kit. Can’t fault the stay which lived up to expectations for pampering my wife. Great restaurants nearby but food in hotel although was good quality was not in line with quality of establishment or expectation. Restaurant environment however was great. Would have no hesitation to recommend this hotel.
Stayed 2 nights in Jun 2023
Response from Duty Manager on 6 Jun 2023
Thank you for taking the time to leave feedback following your stay. Thank you for your kind words and recommendations. We look forward to seeing you again soon

10/10 Excellent

Neil

Stayed 2 nights in May 2023
Response from Duty Manager on 6 May 2023
Thank you for your 10/10 following your stay with us. Glad to hear you enjoyed your stay

10/10 Excellent

Claire Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Windermere accommodation
Had a super stay, great escape from the rat race. Everything about the Windermere Boutique Hotel is fabulous - great location; excellent breakfast; beautiful suites. We stayed in the Sugar Suite which was so luxurious. Thoroughly recommend for a couple's break.
Stayed 2 nights in Apr 2023
Response from Duty Manager on 15 Apr 2023
Thank you for your kind words and wonderful to hear you had a great stay with us. We look forward to welcoming you again in the future

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay (honey suite)
Fantastic hotel lived up to expectations service was excellent and the room was incredible (honey suite) all the extra detail just added to our stay with your bed scattered with rose petals one day to a towel swan the next. Also in a great location to explore Windermere and the rest of the lakes. Would highly recommend!
Stayed 3 nights in Apr 2023
Response from Duty Manager on 15 Apr 2023
Thank you for your kind words and great to hear you enjoyed your time with us.We look forward to welcoming you again in the future RegardsWindermere Boutique Hotel

10/10 Excellent

Abbey

Stayed 1 night in Mar 2023
Response from Duty Manager on 5 Apr 2023
Thank you for your feedback and great to hear you had a wonderful stay.RegardsWindermere Boutique Hotel

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Duty Manager on 27 Mar 2023
Thank you for taking the time to leave feedbackRegardsWindermere Boutique Hotel

10/10 Excellent

David

Stayed 1 night in Mar 2023
Response from Duty Manager on 27 Mar 2023
Thank you for taking the time to leave some feedback. Was lovely to see you both back with us.See you soon

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Duty Manager on 25 Mar 2023
Thank you for rating us 10/10Glad to hear you enjoyed your time with us.We look forward to welcoming you again in the future

10/10 Excellent

Bryan

Stayed 2 nights in Mar 2023
Response from Duty Manager on 25 Mar 2023
Thank you for rating us 10/10Glad to hear you enjoyed your time with us.We look forward to welcoming you again in the future

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property rooms lovely would definitely recommend
Stayed 1 night in Feb 2023
Response from Duty Manager on 11 Mar 2023
Great to hear you had a wonderful stay and we look forward to welcoming you in the future

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Duty Manager on 6 Feb 2023
Thank you for the 10/10Look forward to welcoming you again in the future

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Exceeded all our expectations and more. We’ve tried the rest and thankfully found the best. This will be our go to place in the lakes in future. 😀
Stayed 4 nights in Jan 2023
Response from Duty Manager on 6 Feb 2023
Thank you for your 10/10 and lovely comments. We look forward to welcoming you again soon

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Accommodation
Excellent place to stay. Friendly staff suite was lovely and breakfast was excellent. Will definitely be back.
Stayed 2 nights in Jan 2023
Response from Duty Manager on 6 Feb 2023
Thank you for the 10/10 and your kind words. We look forward to welcoming you again in the future

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Duty Manager on 17 Jan 2023
Thank you for rating your stay 10/10,we look forward to welcoming you again in the future

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and Catherine was superb
Stayed 2 nights in Jan 2023
Response from Duty Manager on 16 Jan 2023
Thank you for rating us 10/10. great to hear you had a lovely stay for Carol's birthday and Catherine looked after you.we look forward to welcoming you again in the future

10/10 Excellent

Craig

Stayed 2 nights in Jan 2023
Response from Duty Manager on 16 Jan 2023
Lovely to have you with us and great to hear you enjoyed your stay with us.we look forward to welcoming you again in the future

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the 'Sweetheart Suite' for our Honeymoon and it did not disappoint. Set in an annex cottage adjacent the main building it had excellent in room facilities, a large and comfortable bed, well maintained Hot Tub and Spa Bathroom. Nice bar and Lounge / Restaurant in the main Hotel building with great choice of breakfast options. Staff were very helpful and friendly. Would not hesitate to stay here again...
Response from Duty Manager on 9 Jan 2023
Thank you for your kind words and feedback following your honeymoon stay.Great to hear you enjoyed all the facilities within your suite and the main building. We look forward to welcoming you again soon

10/10 Excellent

Heather

Stayed 2 nights in Jan 2023
Response from Duty Manager on 9 Jan 2023
Thank you for scoring us 10/10. we look forward to welcoming you again in the future