Lobby sitting area

Reviews of The Burn How Garden House Hotel

4 out of 5
The Burn How Garden House Hotel
Back Belsfield Road, Bowness-on-Windermere, Windermere, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 345 out of 521 reviews" "
Rating 8 - Good. 142 out of 521 reviews" "
Rating 6 - Okay. 21 out of 521 reviews" "
Rating 4 - Poor. 6 out of 521 reviews" "
Rating 2 - Terrible. 7 out of 521 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and staff were really helpful. Especially lady on reception
Stayed 1 night in Apr 2024
Response from loobyloo on 22 Apr 2024
We hope that you could return, we thank you for your review

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a relatively small hotel, it felt a more comfortable environment. The staff were pleasant and welcoming. Breakfast provided a large rang of choice and food delivery was prompt. Getting an early breakfast had the added bonus of a view of the garden and wild birds feeding. Our room with a balcony was spacious with everything we needed. An easy walk into Bowness.
Stayed 3 nights in Apr 2024
Response from loobyloo on 17 Apr 2024
An added bonus watching the birds at breakfast whilst enjoying your own, thank you for your review, we hope you can visit again

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff lovely, room clean and comfortable. Breakfast choice was excellent. Great location. The only thing that coukd do with changinging is the outside area leading to the room it looked outdated.
Stayed 2 nights in Mar 2024
Response from loobyloo on 10 Apr 2024
Thank you for all your feedback

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from loobyloo on 10 Apr 2024
Thank you for your reviewing your stay

10/10 Excellent

ADELE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from loobyloo on 3 Apr 2024
Thank you for taking the time to review your stay

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation breakfast was outstanding, all staff lovely!
Stayed 1 night in Mar 2024
Response from loobyloo on 3 Apr 2024
Thank you for letting us know you enjoyed your stay

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are a credit to the hotel
Stayed 4 nights in Mar 2024
Response from loobyloo on 3 Apr 2024
Thank you IA will pass this on to the team

6/10 Okay

Mr J

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The accommodation was a ground floor ,you could hear the people upstairs snore ,use the toilet and walk across the floor the shower head was damaged and the bsth was slow to empty ,the breakfast was very good ,
Stayed 1 night in Mar 2024
Response from loobyloo on 3 Apr 2024
Thank you for your feedback, it would have been appreciated if you had spoken to us on check out when asked if everything was ok

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, breakfast was first class. Will be back in the future
Stayed 1 night in Mar 2024
Response from looby loo on 29 Mar 2024
We look forward to your return, thank you for your review

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from loobyloo on 29 Mar 2024
Thank you for your review score

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Mar 2024
Response from loobyloo on 21 Mar 2024
Thank you for reviewing your stay

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, breakfast excellent, staff very nice would stay again
Stayed 1 night in Mar 2024
Response from loobyloo on 3 Mar 2024
We hope you can return to sample more of our award winning breakfasts, thank you for taking the time to review your stay

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service
Staff horrendous
Response from loobyloo on 27 Feb 2024
That is a blanket statement with no evidence of any complaints, sad it has taken you from your stay in November 2023 until now to make such a claim

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Great breakfast. Staff were friendly and helpful.
Stayed 1 night in Feb 2024
Response from loobyloo on 15 Feb 2024
thank you for your comments

10/10 Excellent

Heather

Travelled with partner
Excellent place! The location is perfect. We parked right outside our room which was huge and spotless. The breakfast we absolutly delicious. We would definitely recommend and would stay here again. Great value for money
Stayed 1 night in Feb 2024
Response from looby loo on 5 Feb 2024
We hope to welcome you back soon

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place handily placed for bowness. Facilities great staff great
Stayed 3 nights in Dec 2023

8/10 Good

Alicia

Liked: Staff & service, property conditions & facilities, room comfort
Lovely place
Beautiful surroundings and excellent, very attentive staff. The building itself is a little tired but to be expected with its age. We enjoyed breakfast, however myself not being an egg lover there wasn’t much choice for a cooked breakfast that didn’t contain eggs. Cleanliness could be paid more attention to as we found a few unwanted sights in our bathroom. However we had a lovely weekend and really enjoyed ourselves.
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently placed, close to Bowness centre. Lovely breakfast, friendly and helpful staff. very reasonable price, recommended, will stay here again when we visit Bowness.
Stayed 3 nights in Dec 2023

8/10 Good

Karen

Stayed 2 nights in Dec 2023
Response from loobyloo on 31 Dec 2023
Thank you for reviewing your stay

8/10 Good

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from looby loo on 8 Nov 2023
Thank you for sharing your review score

10/10 Excellent

Emma

Stayed 1 night in Nov 2023
Response from looby loo on 8 Nov 2023
Thank you for sharing your experience

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend and stay again
Stumbled across this little gem but hadn’t heard of it before so I weren’t expecting much. Turned up and was warmly welcomed and straight away taken to my room. We stayed in the junior suite (bay room) it was huge, so much space for your luggage including a closet, bathroom was modern with shower and bath and also huge comfy bed. We didn’t realise how close we were to the main part of Windermere town, about a 5-6 minute walk if that. We struck gold finding this little gem. Breakfast was included with our stay and there is a choice of hot food and continental , food was lovely, had full English both days and didn’t disappoint. Room and reception area was spotless.
Stayed 2 nights in Oct 2023
Response from loobyloo on 8 Nov 2023
We appreciate your lovely comments and for sharing your stay with us, we hope that you will visit us again

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, easy walk into town. Really great breakfast choice included. Staff were so friendly.
Stayed 2 nights in Oct 2023
Response from looby loo on 30 Oct 2023
With only a two minute walk to the Lake and five minutes to the village, you can leave your car and enjoy the area, on foot by bus or cruise on the steamer

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from looby loo on 30 Oct 2023
Thank you for sharing your review score

10/10 Excellent

Stuart

Stayed 1 night in Oct 2023
Response from loobyloo on 27 Oct 2023
Thank you

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and breakfast.
A last min stay, due to a campervan breakdown. The rooms are prefab buildings that look a little tired from the outside, but are perfectly pleasant on the inside. Private parking and balcony was nice. Everything is a little dated and could do with a refurb, but the stay was comfortable and we would return. Highlight has to be the location, being 5 min walk from the lake and the breakfast, which was plentiful and most enjoyable. The team were also fantastic.
Stayed 1 night in Oct 2023
Response from loobyloo on 23 Oct 2023
Thank you for sharing your experience of your stay, we hope you managed to get your campervan up and running again. We look forward to welcoming you back in the future

8/10 Good

Amanda

Stayed 1 night in Oct 2023
Response from susie on 3 Jan 2024
Thank you for your kind comments. We are glad that you enjoyed your stay and that you will come back to visit us again

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
the room was large with a balcony overlooking the garden. The breakfast buffet was the best we had had in a long time lots of choice. Cooked breakfast also a great standard. Hotel very convenient for walking into Bowness.
Stayed 1 night in Oct 2023
Response from hiphop on 22 Oct 2023
We thank you for your review, and for letting us know that you had enjoyed your breakfast and stay

6/10 Okay

DAWN

Liked: Staff & service
Property disappointing. Stayed in chalet type accommodation, overall clean. Furniture worn, room needs attention. Convenient to town and attractions. Breakfast also disappointing. Warm selection burnt and tasteless.Good selection of continental offerings. Not worth the money
Stayed 1 night in Oct 2023
Response from Hiphop on 21 Oct 2023
We are sorry that you were disappointed with your stay.It is easier to discuss points like this when you leave as we always check with guest if everything was alright

10/10 Excellent

Darleen Chloe

Liked: Cleanliness, staff & service, room comfort
My husband and I celebrated our wedding anniversary in Windermere. Our stay at The Burn How Garden Hotel was wonderful. Breakfast was delish and all the staff were amazing at giving very good quality service.
Stayed 2 nights in Oct 2023
Response from hiphop on 19 Oct 2023
Thank you from the team, enjoy another year of married life and we hope you can return to celebrate next year

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived to the moment we left the burn how was fabulous, the room, grounds the breakfast and location were all fantastic. But above all else the ladies which run the hotel are second to none, me and my wife haven’t experienced hospitality like this for a long time. Keep up the good work ladies a pleasure to have met you all, James and Lisa room12
Stayed 2 nights in Sep 2023
Response from looby loo on 5 Oct 2023
Thank you for your lovely review, I have passed this on the the team. We hope you will come back and see us again

10/10 Excellent

Ana

Stayed 3 nights in Jul 2023
Response from loobyloo on 27 Sept 2023
thank you for your response to your stay

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the layout and the whole set up.
Stayed 2 nights in Sep 2023
Response from loobyloo on 19 Sept 2023
Thank you for your review

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome, friendly staff….tea and cake in the afternoon a great touch and very enjoyable breakfast
Stayed 2 nights in Sep 2023
Response from loobyloo on 16 Sept 2023
Thank you for choosing the Burn How, we hope that you will be able to visit us again

10/10 Excellent

glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic as always
Stayed in the treehouse
Stayed 1 night in Sep 2023
Response from loobyloo on 12 Sept 2023
It is nice to know that you enjoyed our garden room which we christened the tree house with it being up 13 steps

10/10 Excellent

Minal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was like boutique traditional style hotel much suited in this location. We stayed in the chalet. So easy to get around and it was such perfect location. Breakfast was amazing such quality. Hotel staff was so friendly and they really do look after you. Thank you
Stayed 2 nights in Sep 2023
Response from looby loo on 4 Sept 2023
Thank you for your review, we hope that you can come back and see us in the future, and enjoy our amazing breakfasts

10/10 Excellent

Jaylesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a weekend break. Very clean and staff are very friendly. Must recommend the breakfast.
Stayed 4 nights in Aug 2023
Response from loobyloo on 30 Aug 2023
Pleased you enjoyed our award winning breakfastWe hope you can return

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we visit Windermere, the staff are lovely, great location, nice and clean property. Good parking and a fabulous breakfast you won’t be disappointed when you stay here it’s just perfect.
Stayed 2 nights in Aug 2023
Response from loobyloo on 30 Aug 2023
We look forward to welcoming you back, thank you for your review

10/10 Excellent

shih ching

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from loobyloo on 22 Aug 2023
Thank you for reviewing your stay

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Lake Windermere, nice surroundings, pleasant staff
Stayed 3 nights in Aug 2023
Response from looby loo on 17 Aug 2023
Yes only 2 minutes walk to the Lake from our secret gardensThank you for choosing the Burn How

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Aug 2023
Response from looby loo on 14 Aug 2023
Thank you for reviewing your stay

10/10 Excellent

Nicole

Stayed 1 night in Aug 2023
Response from loobyloo on 7 Aug 2023
Thank you for sharing your review

10/10 Excellent

rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely break away. Good size quiet room, nicely presented. Delicious breakfast with excellent friendly service
Stayed 3 nights in Jul 2023
Response from looby loo on 3 Aug 2023
Thank you for your review, I have passed on your lovely comments to the team

10/10 Excellent

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from looby loo on 3 Aug 2023
Thank you for your review of your stay

8/10 Good

Rajeeva Kumar

Stayed 1 night in Jul 2023
Response from loobyloo on 15 Jul 2023
Thankyou for reviewing your stay

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay within walking distance to many attractions in the area and very friendly staff.
Stayed 2 nights in Jul 2023
Response from loobyloo on 18 Jul 2023
We hope you are able to visit us again

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from itsybitsy on 13 Jul 2023
Thank you for your review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A super break
An excellent break. All areas were spotless. The staff were accommodating and friendly. The food was super and there was a vast choice on the breakfaadt menu. Its position was so handy yet in a quiet area surrouded by wonderful gardens.
Stayed 3 nights in Jul 2023
Response from looby loo on 8 Jul 2023
We have passed on your lovely comments to the staff, thank you for your review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Great two night stay.
Stayed for two nights in the Bay Suite. The hotel is set in beautiful grounds and an easy walk to Bowness centre. The staff were all excellent and really made the stay. If you are looking for an ultra modern hotel this is not for you. If you want a comfortable and welcoming place to stay it’s great.
Stayed 2 nights in Jul 2023
Response from loobyloo on 5 Jul 2023
Thank you for your recommendation.And yes just 2 minute walk to the Lake or 5 minutes to the village center

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Property is run by Michael who is the owner and some amazing staff. They all will go extra mile to help the guests and make their stay as convenient as possible. Last but not the least they serve great breakfast and will do every thing possible to cater your specific needs.
Stayed 2 nights in Jun 2023
Response from loobyloo on 26 Jun 2023
We have passed your lovely review onto the staff, thank you for taking the time to review your stay