Lake

Reviews of Windermere Rooms at The Wateredge Inn

4 out of 5
Windermere Rooms at The Wateredge Inn
Waterhead Bay, Ambleside, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 362 reviews" "
Rating 8 - Good. 107 out of 362 reviews" "
Rating 6 - Okay. 17 out of 362 reviews" "
Rating 4 - Poor. 9 out of 362 reviews" "
Rating 2 - Terrible. 2 out of 362 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous stay , room spotless staff lovely good choice of food , lovely breakfast and welcoming staff . We will be back
Stayed 1 night in Feb 2024
Response from Guest Experience on 23 Feb 2024
We can't wait to welcome you back. Thank you for your feedback.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay.
Stayed 1 night in Feb 2024
Response from Guest Experience on 21 Feb 2024
Thank you so much for your recent review. It made our day!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Experience on 21 Feb 2024
We would love to see you again soon.

10/10 Excellent

John

Stayed 2 nights in Feb 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good stuff: The housekeeping staff were amazingly helpful and knowledgeable. Rooms was great. Not so good stuff: Menu was a bit disappointing but only because there are 4 other Inn Group Hotels in Ambleside which all had basically the same menu. The breakfast staff were a little abrupt.
Stayed 2 nights in Jan 2024
Response from Guest Experience on 21 Feb 2024
We appreciate your feedback. As a company, we are always looking at ways to improve our guest experience. Please note, your comments will be passed on to those relevant and we hope to welcome you back.

8/10 Good

Mark, Boulder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant two night stay at The Wateredge Inn, which has a truly wonderful lakeside location with great views across the lake to the distant fells. While the hotel has some of the most garrulous staff we have ever encountered anywhere in the world, and the restaurant / bar menu was pretty typical "chain" quality (and pricing), we thought that the hotel was very clean and extremely well maintained with good parking (in The Windermere Rooms). However two things potential travelers should perhaps be aware of: a) the hotel is NOT in Ambleside (it's about a mile away) and Ambleside itself is pretty short of parking - so you have to expect a walk into the center of town; b) the rooms are exceedingly small (and ours was a "superior" room). Really a miracle in ingenuity (getting the smallest bathroom sink in the world (?), and all the other amenities into the bathroom) with barely space to walk around the sides of the bed. But... everything worked, the room was cozy enough and really very neat and tidy and nicely presented and furnished - thank you! Would we go back? Maybe. It's convenient to find (and park) and the location is excellent.... but maybe there are other places to explore in The Lakes?
Stayed 2 nights in Jan 2024
Response from Guest Experience on 21 Feb 2024
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Loveky Hotel
Stayed 1 night in Dec 2023
Response from Guest Experience on 18 Dec 2023
Thank you for your feedback. We would love to welcome you back.

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, refurbished. Staff very welcoming and helpful. Good food
Stayed 1 night in Nov 2023
Response from Guest Experience on 18 Dec 2023
Thank you for taking the time to share your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cosy, comfy modern hotel with a vintage feel and heritage. Plentiful parking and easily located. The room we had had recently been done up (you could smell the new carpet smell in the main corridor). It was beautifully decorated and very relaxing. The room was spacious and you couldn’t hear any road noise. Breakfast was available across the road in the main restaurant, it was hot and had plenty of choices. Definitely had a nice luxurious feel to the hotel room.
Stayed 1 night in Nov 2023
Response from Guest Experience on 30 Nov 2023
Thank you for your rating. We would love to see you again soon.

6/10 Okay

Philip

Travelled with group
Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Guest Experience on 25 Oct 2023
Thank you for taking the time to share your rating.

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Would of given 5 Star review,but ehen in waterside lounge area on Thursday i asked a member of staff if i could close the door as it was very cold and we were having a meal,i was told no as they were feeling warm........
Stayed 2 nights in Oct 2023
Response from Guest Experience on 24 Oct 2023
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.

10/10 Excellent

Heather

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and dog friendly. Lovely bar and food.
Stayed 2 nights in Oct 2023
Response from Guest Experience on 24 Oct 2023
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Experience on 16 Oct 2023
Thank you for your rating. See you again soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the room very satisfactory and enjoyed our stay. The only (minor) disappointment was the quality of the food in the evenings which seemed to be 'frozen heated up' which was tolerable bur slightly disappointing. Breakfasts by contrast were very satisfactory.
Stayed 3 nights in Sep 2023
Response from Guest Experience on 29 Sept 2023
We are sorry to hear this, all our menus are cooked to order, and we always encourage guests to notify us of anything that is not as expected so we have the chance to correct it. Rest assured your feedback will be passed on at management level. We hope to welcome you back in the future and provide you with the service we are known for.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely night away
Absolutely beautiful place, very clean and perfect location. Perfect night away. Only slight downer was that I could hear someone in the room next door snoring all night but that’s not the hotels fault. I searched for hours for somewhere to take our dog and he was made very welcome and happy here.
Stayed 1 night in Sep 2023
Response from Guest Experience on 24 Sept 2023
Thank you for your kind words. We would love to welcome you back soon.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location & as we were looking for.. Stayed in a lovely room behind the main buildings, small block of four rooms and extremely comfortable.. Staff worked hard during an extremely busy weekend but nothing was too much trouble.. Would definitely stay there again…👍
Stayed 3 nights in Sep 2023
Response from Guest Experience on 24 Sept 2023
Thank you so much for taking the time to share your feedback. We would love to welcome you back.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for a Lakeland holiday.
Really enjoyed the stay. Good geographical location. Rooms clean and tidy with all facilities. Breakfast excellent. Staff very pleasant. Will stay again.
Stayed 3 nights in Sep 2023
Response from Guest Experience on 11 Sept 2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately one of the two double rooms I booked only provided one bath towel for 2 people. Apart from that, it was a great stay
Stayed 1 night in Sep 2023
Response from Guest Experience on 24 Sept 2023
Thank you for taking the time to share your feedback. I'll be sure to pass on your comments. We hope to welcome you back soon.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel excellent service
Stayed 2 nights in Sep 2023
Response from Guest Experience on 8 Sept 2023
Thank you for passing on your feedback, we pride ourselves on our customer experience and the high-quality standards we thrive to maintain. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

4/10 Poor

Kar Ken

Disliked: Staff & service
Stayed 2 nights in Aug 2023
Response from Guest Experience on 8 Sept 2023
Oh No! It seems we have missed the mark on this occasion. Please accept my apologies, we hope to see you soon and provide you with our true guest experience.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Experience on 8 Sept 2023
Thank you for your rating. We would love to welcome you back.

6/10 Okay

Lukasz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Aug 2023
Response from Guest Experience on 8 Sept 2023
Thank you for your rating. We would love to welcome you back.

8/10 Good

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round!
The rooms were modern, super clean and very luxurious and comfortable could not fault anything.
Stayed 1 night in Aug 2023
Response from Guest Experience on 8 Sept 2023
Thank you so much for the kind words.

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy, all you need.
So handy for getting off a late flight. Maybe over doing the in room tech a little, but room comfy, staff helpful
Stayed 2 nights in Aug 2023
Response from Guest Experience on 9 Aug 2023
Thank you for taking the time to share your experience. We would love to welcome you back.

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for a short stay. Great service.
Parking onsite which is good as it’s expensive in Ambleside. Clean and well equipped rooms but small so not really suitable for a long stay. Staff are great, very helpful. Good breakfast choice. Gets very busy for food in the evening but plenty of nearby options.
Stayed 1 night in Aug 2023
Response from Guest Experience on 7 Aug 2023
Thank you for taking the time to post your review. We are so happy that you had a great time with us!

2/10 Terrible

adrian

Stayed 1 night in Jul 2023
Response from mjadavey on 1 Aug 2023
Hi there could we please get some more information as to why you gave us 2 out of 10 please. Regards Mike

10/10 Excellent

Sandeep

Stayed 1 night in Jul 2023
Response from Guest Experience on 8 Sept 2023
Thank you for your rating. We would love to welcome you back.

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms all very nice The problem we had was with security anyone could enter and did ,if there was a fire you would have no idea how many people were staying.
Stayed 3 nights in Jul 2023
Response from mjadavey on 1 Aug 2023
Hi could you give us more information on this please Regards Mike

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Guest Experience on 27 Jul 2023
Thank you for your rating. See you again soon.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a damp weekend at Ambleside
a great place to stay, with very clean and tidy rooms. sufficient car parking and on site eating was good quality. highly recommended the wateredge inn.
Stayed 1 night in Jul 2023
Response from Guest Experience on 28 Jul 2023
Thank you so much for taking the time to share your feedback. We hope to welcome you back soon.

6/10 Okay

Bipul

Liked: Cleanliness
Disliked: Room comfort
Great location but overall an average hotel
Great location, close to all the major attractions. However the noise from the rain on the roof was very loud, making it difficult to sleep. Breakfast was average.
Stayed 3 nights in Jul 2023
Response from Guest Experience on 17 Jul 2023
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Excellent

Paul

Stayed 3 nights in Jul 2023
Response from Guest Experience on 7 Aug 2023
Thank you for your rating. See you again soon.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was at the head of the Lake, making the scenery beautiful. The large lawn where we could dine whilst looking over the lake. This was so peaceful! Can't think of anything we disliked.
Stayed 4 nights in Jun 2023
Response from Guest Experience on 20 Jun 2023
Thank you for your feedback. We would love to welcome you back soon.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay and found the room both clean and comfortable. Friendly staff. The one thing I would improve would be to move the check in area from being at the bar. ( on a gorgeous Saturday the bar was very busy which made this more difficult than needed). Did not detract from a great stay.
Stayed 2 nights in May 2023
Response from Guest Experience on 20 Jun 2023
Thank you for your comments. I will be sure to pass them on to those relevant. We hope to welcome you back soon.

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely smoorh check in . Lovely friendly staff. Room on 2nd floor. A few too many stairs for me. Room was a tad cold but had a good heaters. Room a tad small. Bathroom lovely but a bit narrow.. Food lovely . Nice and tasty but areas far too hot. Didnt sleep well aa bed quite hard and noise from traffic and creaky floor boards keot waking us up . Breakfast was lovely but asked for scrambled egg and got poached. All in all a nice stay
Stayed 1 night in Dec 2022

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Very good - BUT!
The accomodation was excellent,very well appointed and staff when present were helpful. Visit marred only by the lack of direction at breakfast. Items were not replenished and with nobody immediately available requests for further supplies had to be made via the reception desk. Such a pity to spoil an excellent venue by the lack of attention at breakfast.
Stayed 3 nights in Oct 2022
Response from Guest Experience on 11 Nov 2022
We appreciate your feedback. As a company, we are always looking at ways to improve our guest experience. Please note, your comments will be passed on to those relevant and we hope to welcome you back to The Regent.

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2022
Response from Guest Experience on 19 Oct 2022
Thank you for your rating. We are sorry we didn't able to meet your expectations.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in Oct 2022
Response from Guest Experience on 16 Oct 2022
Thank you for your feedback. We would love to welcome you back.

10/10 Excellent

Jeanette

Stayed 2 nights in Sep 2022
Response from Guest Experience on 7 Sept 2022
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

Emma

Stayed 1 night in Aug 2022
Response from Guest Experience on 23 Aug 2022
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property with excellent breakfast. Pleasant staff.
Stayed 2 nights in Aug 2022
Response from Guest Experience on 5 Aug 2022
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Guest Experience on 5 Aug 2022
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

Gordon

Stayed 3 nights in Jul 2022
Response from Guest Experience on 5 Aug 2022
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

Gabrielle

Stayed 1 night in Jul 2022
Response from Guest Experience on 5 Aug 2022
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

S

Stayed 1 night in Jul 2022
Response from Guest Experience on 14 Jul 2022
Thank you for your rating. We hope to see you again soon.

8/10 Good

Gregory

Stayed 1 night in Jul 2022
Response from Guest Experience on 8 Jul 2022
Thank you for your rating. See you again soon.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
Hotel is in a amazing location our room overlooked the lake, the hotel was clean and friendly and nothing was to much trouble will definitely be staying there again
Stayed 1 night in Jun 2022
Response from Guest Experience on 27 Jun 2022
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your stay with us and look forward to welcoming you back in the future.

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022
Response from Guest Experience on 21 Jun 2022
Thank you for taking the time to rate us. It is always gratefully appreciated. We look forward to seeing you again soon.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the water front
Lovely hotel with lovely staff . Perfect for a short break. Great location
Stayed 2 nights in Jun 2022
Response from Guest Experience on 20 Jun 2022
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot
Great location as only a few mins walk to Lake Windermere. Staff were friendly, however I found they were always conversing with other staff rather than giving us their full attention. They were kind enough to store our bags as we arrived early. We didn't eat dinner here as their menu had zero vegetarian mains. Breakfast was superb. We both ordered the avocado and sun-dried tomato on sourdough. Plenty of pastries, fruit, yoghurt etc to choose from too. Unlimited tea (several choices), filter coffee and orange juice. A wee gripe was that just after check-in I went online to show hubby information on the room/area, and it showed me I could've booked the hotel for that night at £60 cheaper!!! That's a fair chunk of difference. And the hotel wasn't cheap to begin with. Also, at 7am the staff were cleaning. We were in room 2 which I think was next the cleaning closet. I assume they were trying to be quiet but I thought someone had entered our room! Overall 4 out of 5 stars. Would I go back again? Sorry, no. It wasn't for us.
Stayed 1 night in Jun 2022
Response from Guest Experience on 13 Jun 2022
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.