Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Receptionist woman was rude and shouldn't be there

Posted 25-Aug-2016
Pros: Breakfast and dinner. We thought the chef must be great.
Cons: Receptionist and some dinning staff
Location: The town was great. Recommend the Old Fish and Chip place. The best Fish and Chips we have eaten since New Zealand.
When we walked into the hotel the receptionist woman we saw was rude and impolite. The bath was dirty and hair were there. The TV remote control cover was missing. The breakfast and dinner were good. Excellence food. Again when I asked the waiter for omelette he said they don't do omelette here. He was wearing a glass and didn't seem interested in the job. He isn't willing to serve the food to me. Hotel facilities was good but they prioritise for adult swimming hours than family and kids. A lot of pensioners using the facilities. The majorities of the staff were good. The location of the hotel was easy to out and about around the lake the lake district.
5out of 5
by A verified traveller from Inverness

Overnight Stay

Posted 10-Aug-2016
This hotel was ideally located next to the M6. It was very clean and tidy with comfortable rooms and great facilities
5out of 5
by A verified traveller

Amazing hotel

Posted 30-Jul-2016
Lovely staff and hotel spa treatments are fantastic would highly recommend .booked again for September .
4out of 5
by A verified traveller

Nice roomy hotel.

Posted 12-Jul-2016
I have stayed there several times, without complaint. Thank you
5out of 5
by A verified traveller from Blackpool

Lovely hotel

Posted 23-Jun-2016
Faultless breakfast, comfiest beds and lovely hotel.
5out of 5
by Alison from Argyll

Overnight stop

Posted 25-May-2016 on Hotels
Overnight stop over lovely hotel but beveridges were very expensive so chose to eat out. Swimming pool was fabulous and definately made the night worth while. Due to dietary requirements breakfast was cooked to Order and to our liking will return
5out of 5
by A verified traveller

Very pleasant stay prior to a break at Center parc

Posted 22-May-2016
Pros: Handy for center parts..good base for lakes.
Cons: Menu
Location: Visiting the lakes and all the attractions
Friendly welcome from reception.. very comfortable upgraded room...lovely spa with pool...pleasant and relaxing restaurant..
4out of 5
by A verified traveller

Deceiving from the outside!

Posted 22-May-2016
Quite beautiful inside, all the staff are amazing! Thank you all
4out of 5
by A verified traveller

Great location for walks, relaxing and us time

Posted 08-May-2016
Pros: Good facilities
Really great first stay at north lakes, would definitely revisit. Good location for walks and great for relaxing on an evening. Don't let the look of the hotel on the outside fill you with panic of a cheesy low rate stay inside its luxurious and the staff were amazing.
5out of 5
by A verified traveller from manchester, Uk

Great location. Lovely spa!

Posted 05-May-2016
Pros: Great staff, comfy room. Nice spa
Location: Aira Force waterfall, Hallin Fell (great views) and Ullswater Steamers.
Most attractions within a 25 min drive. Spa is lovely though there were lots of kids in the pool so not particularly quiet! It was bank holiday weekend though.