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Get an overview of this hotel3-star hotel with restaurant and 24-hour fitness center



Situated in Penrith, this hotel is 0.3 mi (0.5 km) from Penrith Castle and 1.9 mi (3.1 km) from Rheged. Lowther Castle and Gardens is 11.1 mi (17.8 km) away.

Hotel Features

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in the lobby, a business center, and meeting rooms are onsite.

Room Amenities

All 99 rooms provide conveniences like sofa beds and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Guests will also find room service, ironing boards, and desks.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

High-speed wireless Internet access is complimentary. This Penrith hotel also offers a 24-hour fitness center, a library, and a terrace. Onsite self parking is complimentary.

Best Western Shap Wells Hotel is a smoke-free property.

  • Total number of rooms - 99 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Newspapers in lobby (surcharge) 
  • Dry cleaning/laundry service 
  • 24-hour fitness facilities 
  • Tours/ticket assistance 
  • Free WiFi 
  • Library 
  • Meeting rooms 
  • Garden 
  • Terrace 
  • Picnic area 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Year Built 1880 
  • Free self parking 
  • Smoke-free property 
  • Number of buildings/towers - 2 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Sofa bed  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer (on request) 
  • Shower/tub combination 
  • Iron/ironing board 
  • Desk 
  • Sofa bed 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 

Where to Eat

Continental breakfasts are available for a surcharge.

Best Western Shap Wells Hotel has a restaurant on site.

Room service (during limited hours) is available.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3:00 AM

Minimum check-in age is 18


Check-out time is 11:00 AM

Payment types


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Name

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