Search Hotels Near Cultura Winery, Zillah

"This place use to be good place to stay but they changed owners and the service seems shady now, I paid for the room but they told me I needed to pay 50 dollars in cash, I was not able to stay and they hotel keeped the money, like a scammer. I would avoid this place and wouldn't recommend this place to anyone. The customer service is bad."

"Excellent comfortable room, breakfast bed, staff and surroundings. Restaurants close."

"The management at this location was extremely disappointing. I requested a printed receipt, but staff refused, stating that because I booked through Expedia, they were unable to provide one and that I would need to use the email receipt instead. I explained that this was a business trip and that I required a physical copy for my records, yet they still refused to assist me. I then asked for the corporate contact number so I could report the unsatisfactory service. The general manager responded that he was the manager. I clarified that I was requesting the corporate office contact information, and he claimed that all locations are privately owned. While I understand that franchises may be privately operated, there is still a corporate office that establishes operational standards. Refusing to provide a simple printed receipt and declining to share corporate contact information is highly unprofessional and reflects very poor customer service. Overall, this experience was extremely unsatisfactory."

"Staff was great, room next door was loud and unruly!! Breakfast was fresh, service was perfect!"

"Parking lot was full. Rooms are clean and staff are friendly "

"The room was nice and clean "

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"The pool, hot tub and exercise room were closed. The breakfast was pretty mininmal. No yogurt or eggs. The room was clean with a good bed frigde and microwave. It appeared to have been renovated recently"

"Bottom Line Up Front (BLUF) ... DO BOOK YOUR STAY HERE. Now, why would I suggest that? Grab your iced tea and your reading glasses. Front desk and reservation staff - Mgr. Heather and her team couldn't make you happier to be there if you were family visiting from out of town. Everything was exactly as requested and confirmed when we booked our stay. Facility and grounds - This location was immaculate. The parking lot was well tended and large sized (and felt safe and secure.) And parking IS FREE. Room - The one-king bed room would pass an Army drill sergeant's white-glove inspection. It was spacious and well-appointed. The fridge and microwave worked as well as everything else on site. Hot breakfast - Are you kidding me? This was no ordinary morning motel breakfast (think of those nasty oatmeal spills and over-filled waffle makers.) No way! We're talking custom-made omelettes and breakfast burritos made fresh from scratch while you wait! But wait, there's more! Cappucino and latté machine, hot chocolate, juices, fruit, all the other classic favorites, too! And, yes, it came free with the room. Ease of access - You're in line of sight from the freeway, not a quarter mile away, but without any of that highway noise. Bottom Line Last? - YES, DO BOOK your stay here! Heather and her team definitely will make you feel welcome and valued. This is our new go-to choice for when we visit the area! "