Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tijuana Mexico

Culiacan has one of the best Hotel in Mexico

Posted 22-Jan-2016
Pros: the staff, was awesome!!
Cons: nothing
Location: every was with in a short walk
the hotel is a jewel in the midtle of Sinaloa, great place to stay and rest. everything was very nice.
5 out of 5
Recommended
for Families
by Ramon

This traveller left a rating score only Posted 13-Nov-2015 on Hotels
3 out of 5
by A verified traveller

Posted 02-Nov-2015
Older hotel that needs some upgrading. When we arrived to hotel I asked front desk staff for a quite room because we needed a good rest after a day of driving. The room that we got was facing very busy and noisy road, also hotel had an event that night with very loud music that lasted all night. In the middle of the night we called front desk to complain about noise and we very moved to more quite room at the end of the hallway.
5 out of 5
Recommended
for Business Travellers
by OSCAR BERNARDO from Puebla

Posted 26-Oct-2015 on Hotels
Muy bien todo el personal con una excelente disposición a atender y super atentos, mis felicitaciones al personal de recepción, excelentes personas, mis felicitaciones
4 out of 5
Recommended
for Families
by Nayeli from Guadalajara

Falta remodelar

Posted 22-Oct-2015 on Hotels
Todo muy bien falta remodelar instalaciones
5 out of 5
Recommended
for Couples
by Alma J.

Family reunion trip

Posted 19-Oct-2015 on Orbitz
We had a great stay at the Lucerna. It's in a great location close to shopping and restaurants. The rooms were nice, clean and spacious. The staff was very nice and attentive. We ordered room service and the food was delicious. I'll be returning to This hotel again on my next trip.
5 out of 5
Recommended
for Everyone
by A verified traveller from McAllen, TX

Great location friendly staff

Posted 17-Oct-2015
It has a great location close to restaurants and mall at walking distance. Friendly staff , smooth check in and check out.
5 out of 5
Recommended
for Families
by JOSE HUMBERTO from Hermosillo

Viaje a Culiacán.

Posted 08-Oct-2015 on Hotels
Nos fue muy bien;tuvimos un trato muy amable y comedido desde el momento de la llegada hasta el momento de la salida.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 30-Sep-2015 on Hotels
Hotel ótimo, boa localização, ao lado do shopping, restaurantes e supermercado. Muito solicitos e honestos.
5 out of 5
Recommended
for Families
by A verified traveller

Excelente Hotel

Posted 23-Sep-2015 on Hotels
El servicio, ubicación, alimentos me pareció muy bueno, pero no tuvieron acondicionador para el cabello!!!!