I don't like the new trend that started after the COVID pandemic where hotels no longer service your rooms during your stay. One of the best features of staying at a hotel is coming back to a cleaned and straightened-up room at the end of the day with fresh towels and empty trash bins. This may not be distinct to this hotel, but it is disappointing.
As far as this hotel is concerned, the Pros are:
1. It is very well located with plenty of restaurants and shopping in the area. That is a huge plus. It even has Tesla Superchargers about a block away.
2. The staff is friendly and helpful.
3. The water pressure is good. I can't overstate the impotance of this in my personal preferences for a good hotel.
Cons:
1. The furniture, fixtures, and equipment are worn and outdated and the hotel needs a refresh. The sofa in my room was old, worn, and stained and I sank into one of the cushions to the point where it was uncomfortable to sit and I could feel the springs underneath.
2. The shower had a curtain instead of a door. We all know the issue when curtains suck-in during a shower.
3. The carpet in the room and hallways also seemed a bit worn but not as bad as the furniture in the room.
Don't get me wrong, the hotel wasn't "nasty," it just needs to be refreshed.
Overall, it was a pleasant stay and once they refresh this hotel it will be a completely positive review from my perspective.