Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews of Comfort Suites Ocala North

2.5 out of 5
Comfort Suites Ocala North
3825 NW Blitchton Rd, Ocala, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 999 reviews" "
Rating 8 - Good. 260 out of 999 reviews" "
Rating 6 - Okay. 124 out of 999 reviews" "
Rating 4 - Poor. 77 out of 999 reviews" "
Rating 2 - Terrible. 52 out of 999 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price
Stayed 2 nights in Apr 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The trash cans were not emptied, and the door key worked when ever it wanted too, maybe the door was broke????
Stayed 2 nights in Apr 2024
Response from Tracie F General Manager on 22 Apr 2024
Thank you for taking the time to give us your feedback about your stay with us. It is important to us to provide a clean and comfortable stay for all of or guests. I also would like to apologize for the difficulties you had with you access to the room. I will let my engineering department know so we can correct this issue. Safe Travels

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had to stay last min and the property was nice although we had a hard time finding the ice machine n stuff it wasn’t labeled anywhere
Stayed 1 night in Mar 2024
Response from Tracie F General Manager on 22 Apr 2024
Thank you for taking the time to give us your feedback about your stay with us. It is important for us to provide a clean and comfortable stay for all of our guests. I wish you Safe Travels.

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looks good
Stayed 3 nights in Apr 2024
Response from Tracie F. General Manager on 16 Apr 2024
Good Morning,thank you for taking the time to let us know about your stay with us. It is guests like you that helps us to be able to keep providing a clean and comfortable service for all of our guests. I look forward to seeing you in the future.

2/10 Terrible

Selena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tracie F. General Manager on 16 Apr 2024
Good Morning,Thank you for taking the time to let us know about your stay with us. It is important to us to provide a clean and comfortable stay for our guests. I do look forward to seeing you in the future. Safe Travels

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Tracie F. General Manager on 10 Apr 2024
Good Morning,I would like to Thank you for the kind words you shared with us about your stay. It is guests like you that help us to continue to be able to provide a clean and comfortable stay for all of our guests. I do hope to see you again in the future. Safe Travels

10/10 Excellent

Susan

Staff extremely helpful and professional. Came day early- did not use 3rd party for booking. $35 cheaper . I found this interesting. Hotel unable to honor rate other booked thru 3rd part which was higher .
Stayed 2 nights in Apr 2024
Response from Tracie F. General Manager on 10 Apr 2024
Good Morning,I would like to Thank you for the kind words you shared with us about your stay. It is guests like you that help us to continue to be able to provide a clean and comfortable stay for all of our guests. I would also like to explain that per Choice standards we can not price match any third party reservation price's. The only one that we can price match to is the Choice website. I do hope that this does not stop you from staying with us in the future. Thank you again for choosing us. Safe Travels.

10/10 Excellent

Alton

Liked: Property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024
Response from Tracie F. General Manager on 9 Apr 2024
Good Afternoon,Thank you for taking the time to let us know about your stay. It is important to us to know so we can continue to provide a clean and comfortable stay for all of our guests. Safe Travels

8/10 Good

Albert, Albert Lea

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Tracie F. General Manager on 9 Apr 2024
Good Afternoon,Thank you for taking the time to let us know about your stay with us. We appreciate all the feedback we get from our guests. It helps us to be able to continue to provide a clean and comfortable stay for all of our guests. I hope to see you again in the future. Safe Travels.

10/10 Excellent

Max

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and friendly staff. Our room was clean and comfortable very spacious. The free breakfast was hot and had many options. I would definitely recommend and stay there again.
Stayed 1 night in Apr 2024
Response from Tracie F General manager on 8 Apr 2024
Thank you for taking the time to give us your input about your stay with us. It is guests like you that help us to continue to provide a clean and comfortable stay for all of our guests. We look forward to seeing you in the future. Safe Travels.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff clean and fair priced
Stayed 1 night in Mar 2024
Response from Tracie F General manager on 8 Apr 2024
Thank you for taking the time to give us your input about your stay with us. It is guests like you that help us to continue to provide a clean and comfortable stay for all of our guests. We look forward to seeing you in the future. Safe Travels.

10/10 Excellent

mark j

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tracie F General manager on 8 Apr 2024
Thank you for taking the time to give us your input about your stay with us. It is guests like you that help us to continue to provide a clean and comfortable stay for all of our guests. We look forward to seeing you in the future. Safe Travels.

6/10 Okay

Alshica

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Tracie F General manager on 4 Apr 2024
Thank you for taking the time to let us know about your stay. We appreciate it. It is guest like you that help us to continue to improve areas that need attention and to continue to strive to keep implementing new additions to make every guest stay GREAT! Safe Travels and look forward to seeing you in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tracie F General manager on 4 Apr 2024
Thank you for taking the time to let us know about your stay. We appreciate it. It is guest like you that help us to continue to improve areas that need attention and to continue to strive to keep implementing new additions to make every guest stay GREAT! Safe Travels and look forward to seeing you in the future.

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, pool and hot tub
Stayed 5 nights in Mar 2024
Response from Tracie F General manager on 4 Apr 2024
Thank you for taking the time to let us know about your stay. We appreciate it. It is guest like you that help us to continue to improve areas that need attention and to continue to strive to keep implementing new additions to make every guest stay GREAT! Safe Travels and look forward to seeing you in the future.

10/10 Excellent

Juliet

Travelled with family
Liked: Amenities, property conditions & facilities
I found it clean and comfortable.
Stayed 1 night in Apr 2024
Response from Tracie F General manager on 4 Apr 2024
Thank you for taking the time to let us know about your stay. We appreciate it. It is guest like you that help us to continue to improve areas that need attention and to continue to strive to keep implementing new additions to make every guest stay GREAT! Safe Travels and look forward to seeing you in the future.

10/10 Excellent

Annette, Lauderdale Lakes

Stayed 1 night in Mar 2024
Response from Tracie F. General Manager on 19 Apr 2024
Thank you for taking the time to let us know about your stay with us. It is important to us to provide a clean and comfortable stay for all of our guests. I look forward to seeing you in the future. Safe Travels

10/10 Excellent

Sue

Stayed 1 night in Mar 2024
Response from Tracie F. General Manager on 19 Apr 2024
Thank you for taking the time to let us know about your stay with us. It is important to us to provide a clean and comfortable stay for all of our guests. I look forward to seeing you in the future. Safe Travels

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming! Quick check-in. When we got in our room, I got a text asking if we needed anything which we didn’t. Bed was extremely comfortable. Breakfast was very good. Staff was very friendly even at checkout. I know this staff was the friendliest we’ve experienced on our two week roadtrip. Great job!!!!
Stayed 1 night in Mar 2024
Response from Tracie F General Manager on 30 Mar 2024
Thank you for taking the time to give us your feedback about your stay with us. It is guest like you, that help us continue to be able to provide a clean and comfortable stay for all of our guests. Safe Travels and look forward to seeing you again!

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast really a great variety. Kitchen area very clean and spacious. Everything was great
Stayed 1 night in Mar 2024
Response from Tracie F. General Manager on 28 Mar 2024
Thank you for taking the time to let us know about your stay. Its guests like you that help us to continue to provide a clean and comfortable stay for all of our guests. I hope to see you again in the future.

2/10 Terrible

Elix

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This I about one of the worst motels I’ve stayed since 1980. Dirty floors, broken window curtains, mold everywhere, stained comforters and pillows. If could only share the pics I took. It would be okay for $20 a night if the would let me sleep in my car in the parking lot, take a shower with shoes on and eat their horrible morning breakfast.
Stayed 3 nights in Mar 2024
Response from Tracie F General manager on 25 Mar 2024
Thank you for taking the time to let us know about you stay with us. It is guest like you that help us be able to provide a clean and comfortable stay for all of our guests. I do hope to see you in the furture. Safe Travels.

4/10 Poor

Angelia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
There was food left in refridgerater. The linens smelled like bad body odor. The bathroom was dirty. There were crumbs on the sofa ana ottomans. There were screaming people and banging in two rooms around us until past midnight. The employee checking us in was dirty and unkempt qith greasy hair and brown teeth
Stayed 1 night in Mar 2024
Response from Tracie F General manager on 25 Mar 2024
Thank you for taking the time to let us know about you stay with us. It is guest like you that help us be able to provide a clean and comfortable stay for all of our guests. I do hope to see you in the furture. Safe Travels.

4/10 Poor

kathryn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet, soft furnishings and walls were stained. Drapes broken on one side. Bathroom fixtures worn and one bad lightbulb. Staff was nice but the room was dirty and drab. Updating with fresh carpeting, paint etc is well over due. The bedding was clean
Stayed 1 night in Mar 2024
Response from Tracie F General manager on 25 Mar 2024
Thank you for taking the time to let us know about you stay with us. It is guest like you that help us be able to provide a clean and comfortable stay for all of our guests. I do hope to see you in the furture. Safe Travels.

6/10 Okay

Michael

Travelled with family
Bathroom dirty.
Stayed 1 night in Mar 2024
Response from Tracie F General manager on 25 Mar 2024
Thank you for taking the time to let us know about you stay with us. It is guest like you that help us be able to provide a clean and comfortable stay for all of our guests. I do hope to see you in the furture. Safe Travels.

8/10 Good

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tracie F General Manager on 18 Mar 2024
Good Morning,Thank you for taking the time to let us know about your stay with us. We appreciate all of our guests and we strive to provide a clean and comfortable stay for all of our guests. And if it wasdn't for guests like you, we would not be able to correct concerns if we do not know about them. I will be sharing this with my staff, so we will be able to continue to provide the service's that our guests need. Thank you again. Safe Travels.

8/10 Good

Jennifer, Pilot Point

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, but not great.
Stayed 1 night in Mar 2024
Response from Tracie F. General Manager on 18 Mar 2024
Good Morning,Thank you for taking the time to let us know about your stay with us. We appreciate all of our guests and we strive to provide a clean and comfortable stay for all of our guests. And if it wasdn't for guests like you, we would not be able to correct concerns if we do not know about them. I will be sharing this with my staff, so we will be able to continue to provide the service's that our guests need. Thank you again. Safe Travels.

4/10 Poor

Jonathan

Travelled with partner
Disliked: Cleanliness
The bathrooms smell worse than a nursing home. He mattresses were old and rough. The facility needs upgrading and refurbishing. We were very disappointed with the quality of the hotel.
Stayed 1 night in Mar 2024
Response from Tracie F General Manager on 14 Mar 2024
Thank you for taking the time to provide us with your feedback about you stay with us. I would like to apologize that our hotel did not meet your expectations. We are going to be starting our sceond phase of renovations the later part of this yesr which will include new furniture and fixtures. I would like to invite you back to see the improvements that we have made. Safe Travels.

8/10 Good

Nikkia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming and always nice!! The room was cleaned before we checked in. They had an excellent breakfast available in the mornings. There were a few negatives were that one bed had sheets with small holes in them, the shower had what looked like a rust stain going down the shower wall by the handicap rail, they didn’t have anymore bath cloths on our last night stay, and unless I missed it, you have to go downstairs to get additional linen versus having it brought to your room.
Stayed 2 nights in Mar 2024
Response from Tracie F. General Manager on 14 Mar 2024
Thank you for taking the time to gives us your thoughts about your stay with us. It is important to us to provide a clean and comfortable stay for all of our guests. I will share your feedback with my team, so that we can continue to provide the same service and to improve in the areas that need our extra attention with the help from your feedback. Thank you again and Safe Travels.

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Mar 2024
Response from Tracie F. General Manager on 14 Mar 2024
Thank you for the positive feedback that you shared with us. It is important to us to provide a clean and comfortable stay for all of our guests. I will share your feedback with my team, so that we can continue to provide the same service or better. I bid you Safe Travels and hope to see you soon.

10/10 Excellent

jancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. The rooms were clean and the beds were comfy.
Stayed 1 night in Mar 2024
Response from Tracie F. General Manager on 14 Mar 2024
Thank you for the positive feedback about you stay with us. It is very important to us to provide a clean and comfortable stay for all of our guests. With the help from guests like you, we can continue to provide the best service we can. Thank you again and hope to see you in the future. Safe Travels

6/10 Okay

Neal

Business traveller, Travelled with partner
The room reeked with bleach smell. Changed rooms, it wasn’t that much better!!
Stayed 1 night in Mar 2024
Response from Tracie F. General Manager on 11 Mar 2024
Thank you for giving us your feedback about your stay with us. It is important to us to provide a clean and comfortable stay for all of our guests. I would like to invite you back to see the changes we have made with the help from you sharing your concerns. I bid you Safe Travels.

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tracie F. General Manager on 11 Mar 2024
Thank you for giving us your feedback about your stay with us. It is important to us to provide a clean and comfortable stay for all of our guests. I would like to invite you back to see the changes we have made with the help from you sharing your concerns. I bid you Safe Travels.

10/10 Excellent

Kelley

Stayed 1 night in Mar 2024
Response from Tracie F General Manager on 29 Mar 2024
Thank you for taking the time to let us know about your stay with us. It is guests like you that helps us to continue to provide a clean and comfortable stay for all of our guests. Safe Travels and Happy Easter.

4/10 Poor

John

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property is worn out, dated and poorly maintained. The carpets in the hallways and rooms are dirty. The bathrooms have mold growing on ceilings and all the grout areas. When we checked into our room there was pet hair on the bed and pubic hair in the bed. The carpets in the room were littered with toenails. The furniture is worn and dirty. If there had been other rooms available at nearby hotels I would’ve checked out immediately. My party had two rooms in the hotel, and both were in the same degraded dirty conditions.
Stayed 2 nights in Mar 2024
Response from Tracie F General Manager on 9 Mar 2024
I would like to apologize that our accommodations did not meet your expectations when you arrived. We are awaiting our second phase of renovations to start so we can update our furniture which it should start august or September of this year. I have also spoke to my team about your concerns and have had a retraining session with them to make sure this does not happen again. I would like to invite you to stay with us again to see the improvements we have made. I wish you Safe Travels.

10/10 Excellent

Steven

Stayed 1 night in Mar 2024
Response from Tracie F. General Manager on 25 Mar 2024
Thank you for taking the time to let us know about you stay with us. It is guest like you that help us be able to provide a clean and comfortable stay for all of our guests. I do hope to see you in the furture. Safe Travels.

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tracie F. General Manager on 3 Mar 2024
Thank you for choosing to stay with us while you were traveling. It was a pleasure to be able to provide a clean and comfortable stay for our guests. We look forward to seeing you again.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tracie F. General Manager on 29 Feb 2024
Thank you for taking the time to give us your feedback, about your stay with us. It is important to us to provide a clean and comfortable stay for all of our guests. We do look forward to seeing you in the future. Safe travels.

2/10 Terrible

Jeannine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked hotel for WEC. Room smelled like mold, was dingy and out dated. Carpet was filthy and furnishings were in need of repair and updating. Their room cleaning is by request. Requested cleaning every day for four days and the room was not cleaned. When I inquired I was told they “ didn’t know why.” Never got back to me. Room was not cheap and inflated for the equestrian show. Not worth 200 dollars a night.
Stayed 4 nights in Feb 2024
Response from Tracie F. General manager on 25 Feb 2024
Good Morning,I would like to apologize that our accommodations did not meet your standards. We have just finished our first phase of renovations and are beginning our second phase in mid August of this year, which would include updated furniture. I was wondering if you notified my front desk of the issues you had? We would have offered to move you to a different room if we had one available. Again I do apologize for any inconvenience this may have caused while staying with us. I do hope you come back and stay with us again to see the improvements we have made. Safe Travels

8/10 Good

Katherine

Stayed 3 nights in Feb 2024
Response from Tracie F General Manager on 22 Mar 2024
Thank you for taking the time to give us your input about your stay with us. It is guests like you that help us to continue to provide a clean and comfortable stay for all of our guests. I would like to invite you to stay with us again. Safe Travels and see you next time.

2/10 Terrible

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We did not feel safe in this place. It was also dirty. I absolutely would not recommend this place. Say that the manager who checked us in was very kind and helpful.
Stayed 4 nights in Feb 2024
Response from Sam E. Assistant General Manager on 20 Feb 2024
Dear Deborah,Thank you for taking the time to share your feedback. We take all concerns seriously, and we are truly sorry to hear that you did not feel safe or comfortable during your stay with us. Your safety and well-being are our top priorities, and we apologize that we fell short of your expectations.We are also concerned about the cleanliness issues you mentioned. We hold ourselves to high standards of hygiene and housekeeping, and we are disappointed to learn that we did not meet those standards in your case. We have taken your feedback to heart and have already begun investigating the issues you raised. We will take appropriate action to ensure that these issues are addressed and prevented from happening again.We appreciate you mentioning the positive experience you had with our one of our managers. We are proud of our dedicated staff who strive to provide excellent service to all our guests.Thank you again for your feedback. We sincerely hope that you will give us another chance in the future.Sincerely,

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value.
Stayed 1 night in Feb 2024
Response from Sam E. Assistant General Manager on 20 Feb 2024
Dear Steve, Thank you for choosing to stay with us at the Comfort Suites Ocala- North. We are happy to hear you feel as though you got your values worth. We hope to be able to host you in the near future.

10/10 Excellent

Aubrey, Providenciales

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the checkin to checkout everything was on point. The room is clean and comfortable, I really enjoyed staying here.
Stayed 2 nights in Dec 2023
Response from Sam E. Assistant General Manager on 17 Feb 2024
Dear Aubrey,Thank you so much for your kind review! We are so glad you enjoyed your stay and that everything was on point from check-in to check-out. We strive to provide our guests with a clean, comfortable, and enjoyable experience, and your feedback is much appreciated.We hope to see you in the near future.

6/10 Okay

Victoria

Travelled with family
Liked: Staff & service
The bathroom smelled like mold. Had to keep the door closed while in the room. The door frame inside the bathroom was half painted white and half grey and was not finished. There was construction going on nearby and it was noisy.
Stayed 1 night in Feb 2024
Response from Sam E. Assistant General Manager on 13 Feb 2024
Dear Victoria, Thank you for taking the time to leave your feedback. We sincerely apologize for the issues you encountered with the bathroom odor, unfinished door frame, and construction noise during your stay. We understand this significantly impacted your experience, and we deeply regret that. We hope you will give us a chance in the near future.

6/10 Okay

Helen

Travelled with family
Disliked: Property conditions & facilities
I have stayed at Comfort Inns before but this one definitely needs a facelift. It was not clean, bathroom smelt bad and had bugs snd sink was scuffed up. I had to ask for a new sheet as it was dirty on arrival. The front desk didnt seem to care about any of this,
Stayed 3 nights in Feb 2024
Response from Sam E. Assistant General Manager on 12 Feb 2024
Dear Helen,Thank you for taking the time to share your feedback about your recent stay at our Comfort Inn. We are truly sorry to hear that your experience did not meet your expectations.We understand your concerns about the cleanliness of the room, particularly the bathroom odor, bugs, and scuffed sink. This is certainly not the standard we strive for, and we apologize for the inconvenience and discomfort it caused you. We also understand your disappointment with the front desk's response to your concerns. We take guest feedback very seriously and will be addressing these issues with our housekeeping and front desk staff immediately to ensure similar situations don't occur again.We appreciate you informing us about the dirty sheet upon arrival. It is unacceptable that the initial bedding was not clean, and we apologize for this oversight. We have taken steps to reinforce our linen inspection procedures to prevent this from happening again.

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It would be a good $79.00 per night room
Stayed 1 night in Feb 2024
Response from Sam E. Assistant General Manager on 9 Feb 2024
I'm sorry to hear we didn't meet your expectations during the duration of your stay. We hope you wil give us a chance in the near future.

8/10 Good

Joan

Travelled with group
Liked: Staff & service
The bed and linens were nice. The bathroom floor was dirty in the corners
Stayed 1 night in Jan 2024
Response from Tracie F. General manager on 7 Feb 2024
Thank you for taking the time to give us your feedback about your stay with us. We do strive to provide a clean and comfortable stay for all of our guests. I will share this with my housekeeping team to make sure they are taking care of the issue you had mentioned. We look forward to seeing you in the future. Safe Travels.

6/10 Okay

Sandra, Milford

Travelled with family, Travelled with pets, Travelled with group
Liked: Staff & service, property conditions & facilities
They need to update the computer systems so that reservations aren’t canceled. The rooms need to be updated curtains don’t close in one of our 2 rooms hair dryer didn’t work and the closet door was falling
Stayed 1 night in Feb 2024
Response from Sam E. Assistant General Manager on 6 Feb 2024
Dear Sandra,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the inconveniences you encountered during your stay, particularly with the outdated computer systems, room maintenance issues, and malfunctioning appliances. We understand how frustrating it can be to experience these problems, and we appreciate you bringing them to our attention.We are actively working to update our computer systems to prevent reservation cancellations and ensure a smooth booking experience for all our guests. We take guest feedback very seriously, and your experience highlights the need for further improvement in this area.We are also committed to providing our guests with well-maintained and comfortable accommodations. We apologize that the curtains in one of your rooms did not close properly, the hair dryer didn't work, and the closet door was damaged. These issues are unacceptable, and we are taking immediate steps to address them. We have scheduled maintenance checks for the affected rooms to ensure all amenities are in working order and repairs are completed promptly.We value your business and want to assure you that we are working diligently to improve our guest experience. We hope you will give us another chance to show you our commitment to providing exceptional service and comfortable accommodations. If you are considering returning, please contact us directly so we can personally assist you with your reservation and ensure a hassle-free stay.

10/10 Excellent

Ronald

Adequate
Stayed 1 night in Feb 2024
Response from Sam E. Assistant General Manager on 6 Feb 2024
Thank you for choosing to stay with us at the Comfort Suites Ocala- North. We look forward to seeing you in the near future.

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 1 night in Jan 2024
Response from Sam E. Assistant General Manager on 5 Feb 2024
Dear Beth, Thank you for thepositive review on our property here at the Comfort Suites Ocala- North! We are pleased to see you love our property as much as we do. We look forward to having you stay with us in the near future.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tracie F General manager on 1 Feb 2024
Thank you for taking the time to give us your feedback about your stay with us. It is important to us to provide a clean and comfortable stay for all our guests. We also look forward to seeing you again in the future.