Hello Cheryl, We appreciate your loyalty as a repeat guest and are sorry to hear about your recent experience. Please note that our hotel policy requires a deposit for incidentals. We regret any miscommunication regarding late check-outs and apologize for any inconvenience caused. Your feedback regarding the room condition has been noted for our improvement. We apologize for the issue with the room door and noise disturbances. We value your feedback and will address these concerns accordingly.

Hello Louise, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CROSSVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Bailey,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Crossville. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with poor customer service and the location not being to your liking. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRediResponse Specialist

Hello Anthony, Thank you for choosing to stay with us and for sharing your experience. We appreciate your loyalty to Red Roof Inns and are glad you found the cleanliness and TV channels to your liking. Your feedback about the beds, AC, WiFi, and coffee maker will be shared with our team for review and improvement. We hope to have the opportunity to welcome you back in the future.

Hello Romy,We appreciate you choosing our hotel for your stay and are thrilled to hear that you had a five-star experience with us in Crossville! Each franchise owner's commitment to quality can vary, so we always recommend researching individual locations before booking. Your feedback is valuable and we hope to welcome you back in the future.

Hello Carlos,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We appreciate you bringing these issues to our attention, and we will address them with the appropriate departments to ensure a better experience for future guests. We value your patronage and hope to have the opportunity to serve you better in the future.

Hello Carole,Thank you for choosing our hotel for your long-term stay. We're glad to hear that you appreciate our friendly staff, clean rooms, and peaceful atmosphere. We appreciate your feedback regarding breakfast and apologize for any inconvenience caused. We will certainly take your comments into consideration for future improvements.

Hello Robert,Thank you for choosing our hotel for your stay! We're delighted to hear that you had such a wonderful experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

Hello john,We are thrilled to hear that you had an excellent experience during your stay with us! Your satisfaction is our utmost priority and we are delighted that we were able to meet your expectations. We would be absolutely delighted to welcome you back to our hotel in the future. Please feel free to reach out to us if there is anything else we can assist you with.

Hello Denise, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Jan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CROSSVILLE and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Binh,Thank you for your positive review! We are glad you enjoyed your stay with us. We hope to welcome you back soon.

Hello Jason, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will take it into consideration for future improvements.

Hello Rachel, We apologize for any inconveniences caused during your stay. We are constantly working to improve our property to provide a better experience for our guests. Thank you for your feedback.

Hello Chris, We apologize for the inconvenience caused by the cold air and noise from the door. Please be assured that we will address this issue promptly for a more comfortable stay in the future. Thank you for your feedback.

Hello Greg, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CROSSVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello TinaMarie, We apologize for any inconvenience caused. We will address the issue with the bathroom door immediately to ensure a comfortable stay for our future guests. Thank you for bringing this to our attention.

Hello Lori,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hello William,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

Thank you for rating your recent stay at Red Roof Inn Crossville, Ronald. It upsets me to know we let you down. I am sorry for your experience prompting a 2/5 score. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for rating your recent stay, Mark. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof aims to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Crossville. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Donna ,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

Hello Bridgit,We appreciate the time you have taken to bring to our attention your feedback with regards to our price and also our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

Hello Starla ,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

Hello Roscoe, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

Hello Rachel, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

Dear Kathy,Thank you for sharing with us. The staff at the Red Roof Inn Crossville was saddened to see your 2/5 score. You indicated that the closed pool and the price not meeting your expectations, along with your other concerns hindered your expectations. Please accept our apologies.Guest feedback helps us to grow, so we would like to thank you for sharing with us. It would be our pleasure to host you again in the future so that we can improve the impression left with you.Best regards,XaoRediResponse Specialist

Hello Renee,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Crossville. It's great to read that you were pleased with the convenience of our location. However, you mentioned that the bed, pillows and shower curtain was not to your liking. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I have shared your feedback with management to ensure that your concerns are addressed. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Sierra,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Crossville and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello JENNIFER,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our outlets and your insights regarding our room. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

Hello Michella,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

Dear David, I appreciate you sharing your feedback following your stay at the Red Roof Inn Crossville. I was saddened to read that your stay fell short of your expectations due to the possible uncleanliness of the room, the insects you reported and the pool being closed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,NishayeRed Roof Management RediResponse Specialist

Hello Lee,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

Hi Ryan,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations , breakfast and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

Hello Danny, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

It is so rewarding to read that you had a great stay with us, John. Thank you for your comments. You indicated that you were happy with our courteous staff and the convenience of our location, we’re proud to have achieved that with you. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Red Roof Inn. We hope to see you again soon. Sincerely, Toni-Ann RediResponse Specialist

Hello Norma,I am pleased to have had you as our guest. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what were doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRediResponse SpecialistRed Roof Inn - Redroof

Hello Norma,Thank you for being our guest. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with an even better experience.I do hope that you will return to our hotel, or any other long term lodging locations in the future.Sincerely,Toni-AnnRediResponse Specialist

Hello Diana,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Crossville. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience. It's truly disheartening to read that your room was not available upon arrival. It upsets me to know we let you down. I am sorry for your experience prompting a 1/5 score. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us improve our services.Thank you again for sharing your concerns and we wish you all the best in your future travels. Sincerely,Tianna RediResponse Specialist

Hello Amber, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

Hello Caitlin, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hi Earl,Your review is greatly appreciated, and we are happy to have met most of your needs were met with our friendly services. I would like to apologize for not exceeding your expectations with our bathroom's condition, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you are visiting so that we can have another chance to provide you with a superior experience.

Hello Matt,We appreciate that you've taken the time to share with us regarding our staff and your comments about our breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

Hello Kyle,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hi Carrie,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

Hi Carrie, It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

Dear David, Thank you for taking part in our guest survey following your stay at the RED ROOF INN CROSSVILLE . It’s great to hear you had a great stay resulting in your perfect scoring. You however indicated that the breakfast was not ideal and lacked variety. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Hello Paul, We at the RED ROOF INN CROSSVILLE appreciate your feedback regarding your stay with us. It’s great to know you liked our friendly staff and clean room. However your stay was less than satisfactory as you indicated the room had an unpleasant smell. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciated your business. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Hi Amanda,Thanks for your awesome rating. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

Hello Patrick, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CROSSVILLE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist