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Reviews of AmeriVu Inn and Suites

2.5 out of 5
AmeriVu Inn and Suites
2304 Sahlstrom Dr., Crookston, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 177 out of 336 reviews" "
Rating 8 - Good. 109 out of 336 reviews" "
Rating 6 - Okay. 34 out of 336 reviews" "
Rating 4 - Poor. 10 out of 336 reviews" "
Rating 2 - Terrible. 6 out of 336 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Travelled with family
Liked: Property conditions & facilities
Clean, comfortable room
Stayed 2 nights in Apr 2024

10/10 Excellent

Elma

Travelled with family
It was nice and quiet. The tub drain was extremely slow.
Stayed 3 nights in Apr 2024
Response from AmeriVU Inn & Suites on 18 Apr 2024
Thank you for taking the time to review our Hotel! We appreciate your business and feedback! We hope to see you again!

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Crookston on 10 Mar 2024
Thank you for choosing cobblestone Hotels we hope to see you again

6/10 Okay

Jay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No where was it mentioned that the hot had been out of order for some time. I would have stayed somewhere else if I would have known this.
Response from Crookston on 10 Mar 2024
our apologies for the confusion , it was to show closure

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Crookston on 10 Mar 2024
Rebecca,thank you for choosing cobblestone hotels, we look forward to seeing you again

10/10 Excellent

Manuel

Stayed 1 night in Feb 2024
Response from AmeriVU Inn on 11 Apr 2024
Thank you so much for your review, we appreciate your business!

4/10 Poor

Daryle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There states on the site that they have a pool but do let you know before booking that the pool was closed Lots of noise up above us late night
Stayed 1 night in Jan 2024
Response from Crookston on 29 Jan 2024
We are sorry to see your stay was not up to standard, thank you for your feedback to help us improve. sincere apologies we are showing pool closed for renovations on all sites

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Crookston on 29 Jan 2024
Thank you for your feedback it was a pleasure having you stay with cobblestone Hotels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay!!
This was my first stay in Crookston. Was very happy with my choice. The front desk staff was very friendly and helpful. Rooms were clean and beds comfy! Will definetly stay there again.
Stayed 1 night in Jan 2024
Response from Crookston on 29 Jan 2024
Thank you we are delited you enjoyed your stay and look forward to seeing you again, safe travels !

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean , quiet
Stayed 11 nights in Dec 2023
Response from Crookston on 19 Feb 2024
Thank you for choosing cobblestone

2/10 Terrible

James

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Response from Crookston on 29 Jan 2024
our apologies your stay was not up to standard please feel free to share any feedback you may have as your insite helps improve

6/10 Okay

Michelle

Stayed 2 nights in Dec 2023

4/10 Poor

Curtis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Update needed
The pool was closed. It would have been nice to know that before we booked. That was a major reason we booked this location.
Stayed 2 nights in Dec 2023

6/10 Okay

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Bailey from the front desk was super friendly! She gave me restaurant recommendation, yum! Datson, did an excellent job cleaning my room, I’ve never gone to a hotel room that was so clean. Morning breakfast and staff, perfect!!
Stayed 1 night in Nov 2023

6/10 Okay

Julie

Liked: Staff & service
Disliked: Amenities
I was welcomed by the attendant immediately. the room was nice. Bed was a bit hard & mattress was showing wear. The facility has a smell like musty carpet. Breakfast was ok.
Stayed 1 night in Nov 2023

10/10 Excellent

Lowell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 1 night in Nov 2023
Response from Crookston on 12 Nov 2023
Thank you so much for your feedback! We appreciate your patronage!

8/10 Good

Peggy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The indoor pool was closed for renovations the sidewalk was plowed and snow removal made easy to load the car before check out
Stayed 1 night in Oct 2023
Response from Crookston on 1 Nov 2023
we are delited you enjoyed your stay and we are working as swiftly as possible on pool renovations

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Railroad track was next to property - noisy when train goes by- especially when they bow their horns.
Stayed 1 night in Oct 2023
Response from Crookston on 24 Oct 2023
we are sorry to see your stay was not as expected

8/10 Good

Brenda

Stayed 1 night in Oct 2023
Response from Crookston on 17 Oct 2023
Thank you so much for taking the time to review our hotel! We appreciate your patronage.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Crookston on 15 Oct 2023
Thank you so much for taking the time to review our Hotel, we appreciate your feedback!

10/10 Excellent

Colleen

Stayed 1 night in Oct 2023
Response from Crookston on 11 Oct 2023
Thank you for your feedback! we appreciate you taking the time to review our Hotel!

10/10 Excellent

Elizabeth, Hinton

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk person was not pleasant
Stayed 1 night in Sep 2023
Response from Crookston on 3 Oct 2023
we are sorry to see your check in was not as expected we will be coaching on this

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a new customer.
Great! Hotel was very clean and well maintained. Definitely will stay again. Actually writing this review from another Cobblestone hotel that we stayed at the next night. Also very nice. Both hotels were at good prices.
Stayed 1 night in Sep 2023
Response from Crookston on 20 Sept 2023
Thank you for your feedback

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice and clean. The breakfast was great. Employees were awesome! Daughter and granddaughter enjoyed the pool! I wish the hotel had a elevator, as I have a handicap and was difficult to climb stairs. The beds were a little soft for me and the sheets wouldn’t stay on the bed.
Stayed 2 nights in Aug 2023
Response from Crookston on 20 Sept 2023
we are sorry to hear there was an issue with bedding we appreciate your feedback

8/10 Good

Chandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the property and the pictures don't help. I was pleasantly surprised to arrive at the property. It was nice, nicer than the pictures. It was clean and the staff was really friendly and helpful. The only reason I didn't give it a full rating is because there are NO ELEVATORS!!!
Stayed 3 nights in Aug 2023
Response from Crookston on 20 Sept 2023
we are sorry to see your staff was not to your liking we appreciate the feedback and do our best to accommodate all of our guests

2/10 Terrible

David

Stayed 1 night in Aug 2023
Response from Crookston on 20 Sept 2023
we are sorry to see your stay was not as expected

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room. Delicious breakfast with lots of choice. Good value! We would stay here again.
Stayed 1 night in Aug 2023
Response from Crookston on 20 Sept 2023
Thank you we look forward to seeing you again

10/10 Excellent

ANDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Bang For Your Buck
This place had it ALL! Pool, hot tub, awesome hot breakfast, 24hr pantry with pizza cooker, beer bar, and a very friendly staff. We stayed here while attending a wedding across the street at the Armory. Perfect location!
Stayed 1 night in Aug 2023
Response from Crookston on 20 Sept 2023
we are delited to see you enjoy your stay and accommidations we look forward to seeing you in the future

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, amenities
Only one ice maker in the building and it was broke.
Stayed 1 night in Aug 2023
Response from Crookston on 14 Aug 2023
we sincerely apologize for the inconvenience and had repaired as quickly as possible

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Female working check in desk on Friday Aug 28th needs training in customer service and hospitality.
Stayed 2 nights in Jul 2023
Response from Crookston on 14 Aug 2023
Thank you for your feedback, this matter will be addressed

10/10 Excellent

duane

Travelled with partner
Liked: Amenities, property conditions & facilities
every thing went great I will recommend to anyone it was a nice quiet and clean place and the staff was a great help what more could a person want
Stayed 1 night in Jul 2023
Response from Crookston on 14 Aug 2023
We are delighted to see you enjoyed your stay and look forward to seeing you again

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and the breakfast bar was good! Enjoyed our 2day stay.
Stayed 1 night in Jul 2023
Response from Crookston on 14 Aug 2023
Thank you for choosing cobblestone hotels safe travels

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything.
Stayed 1 night in Jul 2023
Response from Crookston on 14 Aug 2023
Thank you for your feedback and thank you for choosing cobblestone Hotels

10/10 Excellent

carol

Liked: Cleanliness, property conditions & facilities
Checking in and out was good the room and the bed were outstanding extremely comfortable, getting someone to check me out had me waiting no one was at the desk. This is not handicap friendly I was on the second floor with no elevator.
Stayed 1 night in Jul 2023
Response from Crookston on 25 Jul 2023
Thank you for your feedback

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Crookston on 25 Jul 2023
Thank you for choosing cobblestone hotels

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel at a reasonable price
Stayed 1 night in Jul 2023
Response from . on 12 Jul 2023
Thank you for your feedback. We are glad you enjoyed your stay we look forward to seeing you next time!

10/10 Excellent

Ashley

Stayed 1 night in Jun 2023
Response from Crookston on 25 Jul 2023
Safe travels and thank you for choosing cobblestone

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the pool and hot tub all to myself one evening. Very relaxing. Used the laundry facilities and they were clean and well cared for. Would stay here again.
Stayed 1 night in Jun 2023
Response from Crookston on 10 Jul 2023
Thank you we hope to see you again soon

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from . on 5 Jul 2023
Thank you for your feedback and choosing the Cobblestone Hotel & Suites of Crookston. We look forward to seeing you next time!

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No elevator. it worked out ok .great management
Stayed 3 nights in Jun 2023
Response from . on 28 Jun 2023
Thank you for your feed back and choosing the Cobblestone Hotel & Suites of Crookston. We look forward to seeing you next time!

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in employee was very friendly and kind. We had concerns about the damage deposit because visitors in the room next to us seemed to.be smoking in their room. The check in staff came down to our room, noted the issue and put notes at the front for check out to make sure we were not blamed for the smoky smell. The room was clean, we enjoyed the use of the pool and spa. Check out was great, had no issues with anything at this establishment.
Stayed 1 night in Jun 2023
Response from Crookston on 10 Jul 2023
We apologize for the inconvenience during your stay

10/10 Excellent

Sharon

Stayed 2 nights in Jun 2023

8/10 Good

Elvin

Stayed 1 night in Jun 2023
Response from Crookston on 22 Jun 2023
Thank you for taking the time to review our Hotel!

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, property conditions & facilities
I had not been to Crookston for 60 years, so had little basis for comparison. The hotel was pretty plain, cheaply constructed and kind of ugly, but that is to be expected in modern America, given our love affair with sprawl. Of course, hotels could be better looking, more environmentally friendly and culturally interesting, but that is a big lift in a profit driven system. I am sympathetic to the difficulty of getting employees in a small town, where there are so many other economic opportunities.
Stayed 1 night in Jun 2023
Response from Crookston on 17 Jun 2023
Thank you for your in depth review, we are currently working on renovations at our hotel!

6/10 Okay

Austin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly and great. Room was clean and quality to be expected. Loud music from cars in the parking lot late into the night. Pool was out of service. Had surgery early in the morning so didn’t get to try the breakfast
Stayed 1 night in Jun 2023
Response from Crookston on 14 Jun 2023
Thank you for your feedback! We are working diligently on keeping our pool and spa open, consistently! We apologize for any inconvenience with noise from outside our establishment!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully kept and very clean.
Stayed 3 nights in May 2023
Response from Crookston on 14 Jun 2023
Thank you very much!! We look forward to seeing you again soon!

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Crookston on 14 Jun 2023
Thank you for helping us improve our quality of service.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good coffee, clean, nice peeps
Stayed 1 night in May 2023
Response from Crookston on 27 May 2023
We appreciate you taking the time to review our Hotel. Hope to see you again soon.