- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
I paid for an upgraded executive room as I was there to relax with my partner, trying to break up a long journey. The room next door (adjoining room) had a young child who cried from 1am onwards. I realise there's nothing the hotel could do when I spoke to the night porter at 5am and the duty manager at an early checkout but I was told it was advertised as a family hotel so have a nice day and goodbye. A disappointing end to a lovely week on holiday.