Bar (on property)

Reviews of The Belmont Hotel

4 out of 5
The Belmont Hotel
20 De Montfort Square, Leicester, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 567 out of 1009 reviews" "
Rating 8 - Good. 354 out of 1009 reviews" "
Rating 6 - Okay. 68 out of 1009 reviews" "
Rating 4 - Poor. 10 out of 1009 reviews" "
Rating 2 - Terrible. 10 out of 1009 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central hotel near University, station, restaurants and only a short walk into the City all the beautiful New Walk route.
Stayed 2 nights in Mar 2024
Response from Reservations on 26 Mar 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. Hotel was warm on a cold weekend, comfortable and clean. Good dining options and lovely breakfast. Free parking at the back which was great, in a city centre location. Staff were friendly and helpful. Easy walk into town and 5 minutes walk to our gig at the De Montford Hall. Would definitely stay again. Excellent value for money.
Stayed 1 night in Mar 2024
Response from Reservations on 26 Mar 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room. Good sized bathroom. With bath and shower over. Only grumble i would have is the room was extremely warm. I managed to turn the radiator off after the first nigh amd had that off and the windows open from the 2nd morning until i left. The Room was still warm but manageable
Stayed 2 nights in Mar 2024
Response from Reservations on 25 Mar 2024
Thank you for your review, your feedback will be passed on to the Management team

10/10 Excellent

tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, lovely stay, beautiful big room, great location to Demontfort hall, super hot and tasty breakfast, wonderful stay. Room was upgraded too.
Stayed 1 night in Mar 2024
Response from Res on 8 Mar 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing rooms and fab breakfast options. Would definitely stay again, I was very impressed
Stayed 1 night in Mar 2024
Response from Res on 5 Mar 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast choices.Staff very friendly, room quiet at next night, easy to walk to all the major areas.
Stayed 2 nights in Mar 2024
Response from Reservations on 4 Mar 2024
Thank you very much for your review.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservations on 4 Mar 2024
Thank you for your review.

8/10 Good

Kieran

Business traveller
Liked: Property conditions & facilities
Big room. Good bar. Great breakfast. Great location. Room was a bit cold.
Stayed 2 nights in Feb 2024
Response from Reservations on 29 Feb 2024
Thank you for your review, your feedback will be passed on to the Management team.

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay in the 'Space themed' room. The hotel was lovely. Our room was cosy, quiet and spotlessly clean. Everything we needed was to hand and the fact that the kids had their own area, which could be shut off with a sliding door was fantastic. Our breakfast was delicious, particularly the yummy sausages. Would definitely stay here again and would recommend to anyone thinking of coming to Leicester for a city break or anyone with 'Little budding Astronauts ' who are planning to visit the National Space Centre. The kids room even has a rocket control panel on the wall for the kids (and grown ups to play let's pretend on). The little spot lights in the ceiling, in the shape of a constellation, was a very nice touch to the main room.
Stayed 1 night in Feb 2024
Response from Reservations on 27 Feb 2024
Thank you for your review, we are happy to hear you all enjoyed your stay.

10/10 Excellent

Keith, Westfield, Dereham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with good facilities. Spacious and comfortable. Reception staff very efficient and welcoming. Great breakfast with excellent service. Large car park. Easy to wLk onto the Centre via New Walk. Bar area very comfortable
Stayed 1 night in Feb 2024
Response from Reservations on 27 Feb 2024
Thank you for your review, we are happy to hear you all enjoyed your stay.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Excellent find. This is our second time at the Belmont and it is our first choice for accommodation in Leicester. The staff are friendly and efficient. The room was excellent and very good value. No complaints!
Stayed 2 nights in Feb 2024
Response from Reservations on 27 Feb 2024
Thank you for your review, we are happy to hear you all enjoyed your stay.

10/10 Excellent

Nazrul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay at the Belmont for a weekend break. We stayed in the King Richard suite and it felt like we were staying in a medieval castle! Especially loved the knights sqord and helmet that turned out to be a lamp! Hotel was very conveniently located with lots of eating options available and places to see nearby. Breakfast was very good and served by friendly staff who were always on hand with any requests. The only negative would be that the car park is a little small and so can be difficult to get in and out when busy. Overall it was an excellent stay and would highly recommend
Response from Res on 26 Feb 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Mardeny

Stayed 5 nights in Feb 2024
Response from Res on 26 Feb 2024
Thank you for your review, we hope you enjoyed your stay.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great hotel. I stay here whenever I go to Leicester. One grumble concerning my recent stay. The bar was closed before 11pm on a Saturday. Come on guys a good city centre hotel has to have a bar available to at least midnight on weekends, surely
Stayed 2 nights in Feb 2024
Response from Res on 19 Feb 2024
Thank you for your review, your feedback will be passed on to the Management team to address issues raised

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient for visiting The O2 & city centre.
Stayed 2 nights in Feb 2024
Response from Res on 19 Feb 2024
Thank you for your review, we are happy to hear you enjoyed your stay.,

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Saturday night stay and the hotel was quiet during the night, so slept well despite it being busy. Looks a bid dated in places but in a good location with the bonus of free parking. Breakfast choices were good. The best thing about this hotel though, is the helpful, friendly staff. Would happily stay again!
Stayed 1 night in Feb 2024
Response from res on 19 Feb 2024
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in excellent location. Easy parking and a relaxed, quiet atmosphere. Friendly staff.
Stayed 2 nights in Jan 2024
Response from Reservations on 28 Jan 2024
Thank you very much for your review.

10/10 Excellent

Vincent, Leicester

Stayed 1 night in Jan 2024
Response from Reservations on 20 Mar 2024
Thank you for your review, we hope you enjoyed your stay.

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was super for access to the city centre and cultural quarter. Free, on-site parking was great. All the staff were very friendly and accommodating. Our room was a good size and well appointed. An absolute bonus was night lights in the bathroom! No more fumbling in the dark or turning the light activated fan on at 2 in the morning! Free water, tea, coffee and biscuits each day. The breakfast buffet was abundant and fresh, with cooked options made to order and adjusted to taste: brilliant. We also ate at the bar one lunchtime. The food was very nice and well presented. Overall The Belmont is well worth a visit if you're in the Leicester area.
Stayed 2 nights in Jan 2024
Response from Reservations on 12 Jan 2024
Thank you very much for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservations on 27 Dec 2023
Thank you for your review.

10/10 Excellent

R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Spacious, well kept hotel near the station. We had a lovely junior suite for less the the price of a Premier Inn room. What’s not to like.
Stayed 2 nights in Dec 2023
Response from Reservations on 23 Dec 2023
Thank you for your review.

10/10 Excellent

stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always dependable
Excellent staff, good food and great rooms, what more can you ask for on a business trip
Stayed 2 nights in Dec 2023
Response from Reservations on 23 Dec 2023
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Mubashir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition all round. Kids loved the spaceship theme. I would definitely recommend this hotel to anyone.
Stayed 1 night in Dec 2023
Response from Reservations on 23 Dec 2023
Thank you very much for your review.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservations on 23 Dec 2023
Thank you for your review.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservations on 16 Dec 2023
Thank you for your review.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were professional and really friendly. The hotel was busy due to Christmas however, they still managed to provide a spot on service, the food was wonderful and the staff were really helpful fitting us in for dinner one evening at late notice. We will definitely stay again and recommend it to others.
Stayed 2 nights in Dec 2023
Response from Reservations on 15 Dec 2023
Thank you very much for your review.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive and friendly staff.
Stayed 3 nights in Dec 2023
Response from Reservations on 15 Dec 2023
Thank you for your review.

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value, friendly and helpful staff
Stayed 2 nights in Dec 2023
Response from Reservations on 16 Dec 2023
Thank you very much for your review.

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Nice hotel in a great location
We arrived an hour early and was able to park in the hotel car park free of charge. I was expecting to drop the luggage off and then head out into Leicester. To my surprise the room was ready which was great. The staff were friendly and helpful. The room was very basic and quite small and the windows need replacing (only criticism). The breakfast was very good and we were able to order specials - Royal Eggs Benedict - made by the chef. The dining room looked authentic - in line with the age of the hotel - very nice.
Stayed 1 night in Dec 2023
Response from Reservations on 15 Dec 2023
Thank you your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay here - ideal for the train station, a lovely walk into town (New Walk), clean and spacious room. I'll definitely stay here again.
Stayed 4 nights in Dec 2023
Response from Reservations on 15 Dec 2023
Thank you for your review.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W/e in Leicester
Great location, warm comfortable room, on a cold wet weekend. Quiet. Easy parking. Restaurant was good and breakfast too. We had a quite a large room, Wi-Fi could have been better, it was a bit slow and buffering of streamed radio. But otherwise nothing bad to say. We will use this hotel again when we’re in Leicester to see The Tigers, hotel only 8/10 minutes walk from Welford Road and even less to the station.
Stayed 1 night in Dec 2023
Response from res on 5 Dec 2023
Thank you for your review, we are happy to hear you enjoyed your stay.

4/10 Poor

Jarred

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was nice and easy and staff were friendly and pleasant. Room was dusty, not the end of the world and sheets were clean, but the room was very dusty. Tv was very very outdated and could only get three channels, not the end of the world as I could watch Netflix. Except I couldn’t as the Wi-Fi is the worst Wi-Fi I have experienced in a hotel room, to the point sending emails and working in the morning before setting off was a problem. I’ll have a nice relaxing bath instead, bath plug was leaking and required topping the bath up every 3 minutes. Staff were all great but room was dusty, dated and the Wi-Fi was shocking. Hotel in serious need of a spruce up.
Stayed 1 night in Nov 2023
Response from Res on 30 Nov 2023
Thank you for your review, please accept our apologies for the issues that you had during your stay. If you would like the General Manager to contact you directly can you provide an email address.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a traveller on my own, The Belmont is very comfortable, friendly, as the staff cannot do enough for you, from the front of house, restaurant to the housekeeping staff. Thank you for making my stay so enjoyable, you all made me feel very safe. Which is important to a lone traveller.
Stayed 2 nights in Nov 2023
Response from Res on 28 Nov 2023
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Mitch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, really friendly, helpful staff. Wonderful service, comfortable bed and well organised and attentive! Highly recommend
Stayed 1 night in Nov 2023
Response from Res on 28 Nov 2023
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, bigger than expected. Had a great room with a nice lounge, shame as we didn't see much of it as we were out most the time. Breakfast was nice and hot, plenty of choice. Staff very friendly. If we travel to Leicester again, we would deffo stay there again.
Stayed 1 night in Nov 2023
Response from Res on 27 Nov 2023
Thank you for your review, we are happy to hear you enjoyed your stay

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect , close to station and city centre, 8 minute walk along New Walk.
Stayed 1 night in Nov 2023
Response from Res on 23 Nov 2023
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Excellent facilities, staff, accommodation, location.
Stayed 1 night in Nov 2023
Response from Res on 20 Nov 2023
Thank you for your review, your feedback will be passed on to the Management Team

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for De Montford Hall
Stayed one night forcan event at the nearby De Montford Hall. Very helpful staff, room was clean and tidy! Floors creak a bit but nothing to complain about. Breakfast was lovely! I would use this hitel again.
Stayed 1 night in Nov 2023
Response from Res on 21 Nov 2023
Thank you for your review, we are happy to hear you enjoyed your stay.

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel
The hotel is aging with threadbare carpet in reception not giving a good first impression. The room was chilly and an electric heater helped but the windows were dripping wet in the morning. Curtains torn and cover the only radiator. Breakfast great but porridge not available as delivery awaited. The breakfast staff were outstanding. The hotel needs some sorting.
Stayed 1 night in Nov 2023
Response from res on 19 Nov 2023
thank you for your review, all comments will be passed on to the general manager

10/10 Excellent

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing!
Stayed 1 night in Nov 2023
Response from Res on 17 Nov 2023
Thank you for your review, we hope you enjoyed your stay.

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a number of times before, and never had any problems, but were left disappointed by the room given on this occasion. The bathroom radiator not working, so the room was freezing cold. Also the roller blind in there was covered in mould. Very off putting.
Stayed 1 night in Nov 2023
Response from res on 16 Nov 2023
Thank you for your review, please accept our apologies for the issues you had during your stay, this is unacceptable and we are very sorry. Please contact the Hotel directly if you do wish to stay again.

10/10 Excellent

Nolan

Stayed 1 night in Nov 2023
Response from Res on 14 Nov 2023
Thank you so much for your score, we hope you hope you enjoyed your stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay on 10th November 2023
Staff were helpful, polite and friendly . However the food for the evening meal was disappointing but in fairness they did without argument reduce the bill. The breakfast was very good as per usual.The shower would only produce luck water at best. When we informed reception they did apologise and then just said they would inform maintenance.
Stayed 1 night in Nov 2023
Response from res on 13 Nov 2023
Thank you for your review, your feedback will be passed on to the Management team,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Res on 14 Nov 2023
Thank you so much for your score, we hope you enjoyed your stay.

10/10 Excellent

Rhi

Stayed 1 night in Nov 2023
Response from Res on 6 Nov 2023
Thank you for your score, we hope you enjoyed your stay

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from res on 2 Nov 2023
Thank you for your score and review, we hope you enjoyed your stay.

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Res on 31 Oct 2023
Thank you for your score, we hope you enjoyed your stay

10/10 Excellent

Emory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and kind staff and a great Sunday breakfast.
Stayed 1 night in Oct 2023
Response from Res on 30 Oct 2023
Thank you for your review, we are happy to hear you enjoyed your stay.

10/10 Excellent

Steven

Stayed 1 night in Oct 2023
Response from Res on 30 Oct 2023
Thank you for your score, we hope you enjoyed your stay.

10/10 Excellent

Ushadevi

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for our needs.
Stayed 1 night in Oct 2023
Response from res on 30 Oct 2023
Thank you for your review, we are happy to hear you enjoyed your stay.