Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from North Berwick

Lovely hotel that is usefully close to the A19

Posted 23-Jan-2016
Pros: Convenient location Late bar meals as well as a restaurant Amazing room Comfortable bed +++ Great breakfast
Cons: Breakfast could go on until 10am. To be fair we were not at all rushed by staff whe we came in at 9.20am.
Location: The location was near to the main road North for us stopping over. Huge grounds.
We needed a break driving from London to Scotland and chose this hotel in Yarm as a place not too far from the road. What a haven it turned out to be! We were late leaving Lonon and were unlucky with holdups and average speed cameras so didn't arrive till 9.30pm. I phoned ahead to say we would be late, and the very reasuring receptionist wished us a good journey and told us food was available in the bar until 10pm. This was a relief. As I had been engaged in hard physical work in London I was looking forward to a bbath and comfortable bed. All my wishes wer granted when I saw our room. I am not sure if we were upgraded but the room was really a suite, absolutely enormous, and so comfortable. There was a huge bath and seperate huge shower. The bed was heaven to sleep in. Breakfast in the morning was eggs benedict which my husband declared "best ever". Staff uniformly friendly and helpful. A great stay.
5 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 12-Nov-2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveller

Could do better

Posted 30-Oct-2015 on Hotels
Crathorne Hall is a lovely building, in a lovely setting. However, it is somewhat soul-less. Tt is certainly very comfortable, but it's just not very welcoming. The room we were given was disabled-friendly, but not the only room available and it was simply not very suitable for able-bodied guests. The hand basin is very low and cloe to the toilet, making them both quite difficult and uncomfortable to use, especially for someone with lower back problems. Getting the room changed was a bit of a marathon, and initially the staff suggested we would have to pay extra! This hotel is expensive for the area. They found us another room. I just don't think that we should have been given the original room in the first place. We went to the bar where the service was slow even though there were only another 8 guests. The staff are very pleasant but it did feel rather like being on the set of Downtown. At breakfast the service then was better. The food was ok, but it was all either very slightly over cooked or a bit cool. It was nice enough but a bit skimped, and at these prices I really do just think they could do so much better.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Oct-2015
Enjoyed our stay and the meals were very good, staff very helpful and polite.
4 out of 5
Recommended
for Couples
by Shaun

This traveller left a rating score only Posted 01-Oct-2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from teesside

Rooms were lovely although a bit over priced.

Posted 27-Sep-2015
Kitchen terrible, 50 mins waiting for breakfast, service from kitchen no better evening time, floor staff A**** though, think the kitchen needs more staff.
5 out of 5
Recommended
for Couples
by Ian from UK

Brilliant

Posted 23-Sep-2015 on Hotels
Brilliant!
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 16-Jul-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

A beautiful setting with wonderful staff.

Posted 28-Apr-2015
Location: Yarm is 10 minutes away and lovely.
Such a lovely hotel, grounds and staff. They go out of your way to take care of their guests and obviously take pride in the place. Treat yourself and stay there.
4 out of 5
Recommended
for Couples
by Sandra and Richard from Edinburgh

Comfortable night

Posted 16-Mar-2015 on Hotels
Stayed one night only B&B visiting family. Friendly staff, comfortable bed and room, good service and enjoyable breakfast.