Ratings based on 754 verified reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 20-Aug-2019
4 out of 5
by a verified traveller from Miami

Posted 19-Aug-2019
The atmosphere, it didn’t feel like a hotel stay the inside aesthetic was very welcoming the set up was open and the staff courteous, the bar everything felt comfortable.
1 out of 5
by a verified traveller from Hounslow

Posted 19-Aug-2019
I liked the lobby which was nice and stylish, good place to work. However, the service is absolutely terrible and not a customer advocate at all. It was so difficult to check in and expected me, as the customer to call head office to sort out myself. Room was dusty and figure prints over the door and mirror was not cleaned, as there was “drawing” on the mirror. Blood stained duvet, which I took a picture of and when complained after my stay - the manager emailed to ask if I wanted to discuss it and when I said yes, I haven’t heard back from him. Would never stay with Moxy again or Marriott as a matter of fact.
5 out of 5
by a verified traveller

Posted 19-Aug-2019
Literally the best hotel me and my boyf have visited. The staff were polite and good vibes, it was clean, the only problem we had is that there wasn’t a bin in the room! It was multicultural which I just love that about places, there was so much to look at every where in the building and there was a night bar in the lobby, with huge space with a pool table table, table tennis, football, it was cosy, you can warm your own food up with the microwave in the lobby The shower was really nice it only had one setting but after I came out before creaming my skin was smooth and silky! LOVE this hotel and i will definitely visit again soon, such good vibes
5 out of 5
by a verified traveller from Michigan, USA

Posted 19-Aug-2019
My first stay at Moxy. Very good value for the money. They got the basics right
5 out of 5
by a verified traveller from Houston

Posted 18-Aug-2019
The hotel was really close to the airport and the front desk was really nice and attentive.
5 out of 5
by a verified traveller

Posted 18-Aug-2019
Location and the rooms and bed were all great. Easy transport into and back from city center.
5 out of 5
by a verified traveller

Posted 18-Aug-2019
Great area, funky vibe and very clean. Highly recommended. Good for wheelchair access and family
5 out of 5
by a verified traveller

Posted 17-Aug-2019
A very modern “Instagram” type hotel! Beautiful to look at! You’ll get some great pics! We only stayed for the one night but the facilities are excellent, the main bar area in particular is very trendy looking with loads of space and seats. Good variety of drinks, if not a little pricey but that’s London for you! Good gym as well as a good restaurant on site. We’ll definitely use again!
4 out of 5
by a verified traveller from Santa Barbara

Posted 17-Aug-2019
Easy checking in, clean and comfortable. Quick to the airport