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Reviews of La Quinta Inn & Suites by Wyndham Cotulla

2.5 out of 5
La Quinta Inn & Suites by Wyndham Cotulla
677 North Baylor Ave, Cotulla, TX

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 107 reviews" "
Rating 8 - Good. 21 out of 107 reviews" "
Rating 6 - Okay. 14 out of 107 reviews" "
Rating 4 - Poor. 12 out of 107 reviews" "
Rating 2 - Terrible. 10 out of 107 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!!
Stayed 1 night in Apr 2024

6/10 Okay

Gary

Disliked: Property conditions & facilities
The property was in need of cleaning and repair
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is pretty run down. Ice maker was out of order. Water fountain out of order. No room service, apparently they were fired that same day. Worst part was it was not clean. Pretty sure the sheets were not changed. And there was used hand towels, they had makeup on them. The shower was worn down, pealing and just nasty. The wall had paint peeling. The room was non smoking but smelled like cigars. Overall, I would not stay there again, due to the cleanliness.
Stayed 2 nights in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Robert Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, in regards to the ice machine and water fountain we do have signs that point to their respective replacements, the peeling paint in your restroom is due to ongoing renovations and we are sorry you had to witness it in its unfinished state and had you reached out to us we would have gladly assisted in any of the issues you had. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences and gladly look forward to the day you return. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Stephanie Patel General Manager Wyndham Laquinta Hotels

2/10 Terrible

Joseph

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay here again. The hotel and room are filthy. They smell bad and have black mold. I had to request a room change due to the condition on the restroom. The new room was not much of an improvement. The lobby was dirty.
Stayed 2 nights in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Joseph Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

4/10 Poor

Nataly

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The face that there’s no access to the dining area for utensils/ plates etc is inconvenient. The bathrooms were obviously not clean, the sheets were stained. The staff isn’t aware of what rooms are occupied or not. Almost had someone walk in my room when I was still sleeping.
Stayed 1 night in Jan 2024
Response from Stephanie on 24 Jan 2024
Dear NatalyThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie Patel General ManagerLa Quinta Inn & Suites Cotulla TX

2/10 Terrible

Martin

Stayed 1 night in Dec 2023
Response from Stephanie on 9 Jan 2024
Dear MartinThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

4/10 Poor

Rosalina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looks like the don’t use the rooms for years, to dusty! Need to clean the carpets and rooms.
Stayed 1 night in Jan 2024
Response from Stephanie on 9 Jan 2024
Dear RosalinaThank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

8/10 Good

Ariana

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was great.
Stayed 1 night in Jan 2024

6/10 Okay

Nancy

Stayed 1 night in Oct 2023

6/10 Okay

Nancy

Stayed 1 night in Oct 2023

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
In general dirty gross nasty , bed bugs , all facility in bad shape , staff not dress properly really bad experience
Stayed 1 night in Oct 2023
Response from Stephanie on 9 Oct 2023
Dear Ricardo Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

4/10 Poor

Frank

Travelled with family, Travelled with pets
Disliked: Staff & service, property conditions & facilities
When reviewed through expedia, this motel was identified as pet friendly. Nothing else regarding pets. But when I checked in, the rate was increased $25 per day for my chihuahua. They said it was on their web site. I could have stayed elsewhere for less cost if I had known. Never received linen renewal during the two day stay. Maybe this is on the web site too.
Stayed 2 nights in Oct 2023
Response from Stephanie on 8 Oct 2023
Dear Frank Your feedback is very important to us. In Regards to Pet Fees, all pet policies including the fees are on our Hotel Website as well as all 3rd party websites. 2nd due to the nature of being a pet room Housekeepers are not allowed to clean pet rooms until the guest asks for cleaning. We appreciate the time you took to share your concerns.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

10/10 Excellent

Obed

Stayed 1 night in Sep 2023
Response from Stephanie on 8 Oct 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Stephanie on 17 Sept 2023
Dear Samuel,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness
Disappointed
Check out took along time. Our room smelled weird. My daughters room was a bit warm. Breakfast was the most minimal amount of choices. I always stay at La Quintas and this was definitely not up to the normal standards
Stayed 1 night in Sep 2023
Response from Stephanie on 5 Sept 2023
Dear Clayton,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerWyndham Laquinta Hotels

6/10 Okay

Sonia

Travelled with family
Disliked: Property conditions & facilities
Fast check in and out. The pool was disgusting and not at all usable. I picked this hotel so that we could utilize the pool - website did not indicate at all that the pool was out of service. Water was black and all chairs were destroyed.
Response from Stephanie Patel on 16 Jun 2023
Dear Debra,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Stephanie Patel General Manager La Quinta Inn & Suites Cotulla TX

2/10 Terrible

Mona L

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
Never again we’ll I ever stay here they changed us from rooms 3 times finally gave us a decent room then the air stopped working and No breakfast it was just over all awful and way over priced it was a very very horrible experience
Stayed 1 night in Apr 2023
Response from Stephanie on 26 Apr 2023
Dear Mona,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

6/10 Okay

Rogelio

Stayed 1 night in Apr 2023
Response from Stephanie Patel on 12 Apr 2023
Dear Mr. Rogelio, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to seeing you soon.

2/10 Terrible

Crispin, Brownsville

Stayed 1 night in Jan 2023
Response from Stephanie on 7 Mar 2023
Dear Salim,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

2/10 Terrible

Genaro

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay in tha hotel again
Response from Stephanie on 10 Jan 2023
Dear Genaro,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was an unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a Quinta inn looks and feels like motet.
Room was not real clean. Hallways were dirty, lobby was dirty, walls were dirty bathroom cealing was luaking water.
Stayed 1 night in Dec 2022
Response from Stephanie on 10 Jan 2023
Dear Raymond,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Cotulla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was an unsatisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Stephanie PatelGeneral ManagerLa Quinta Inn & Suites Cotulla TX

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room did not have any cold water only very hot so unable to take a shower. The staff on duty didn’t care or offer a solution (I had already paid through Expedia). The room was also dark due to several lightbulbs in the lamps missing. Staff were rude, unhelpful & unfriendly.
Stayed 1 night in Aug 2022
Response from Stephanie Patel on 13 Oct 2022
Dear Karen,Thank you very much for your recent stay with us. We certainly appreciate your feedback. I am very sorry that you had to face inconvenience with our staff. I will certainly direct this matter immediately with our staff and take appropriate action. Thanks again. Looking forward to see you soon.

10/10 Excellent

Deborah

Travelled with family
Liked: Room comfort
Mold in room
Our stay was ok but the room had a very bad musky smell. There was a lot black mold around the vent in the bathroom. We stayed in room 214.
Stayed 1 night in Sep 2022
Response from Stephanie Patel on 19 Sept 2022
Dear Ms. Deborah, I appreciate your recent stay with us and your feedback. I will surely share your response with our team and we will look into the issue in room. Thanks again and looking forward to seeing you soon

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
VERY PRETTY ROOM IN EXCELLENT CONDITION. WE'LL STAY HERE AGAIN.
Stayed 1 night in Jul 2022
Response from Stephanie Patel on 26 Jul 2022
Dear Adele, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to see you soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than anything in Laredo
One of the nicest places I've stayed at in 40 plus years of hotels and living on the road. Great staff great service fantastic little breakfast tacos highly recommended. stop before you get to The madness in Laredo stop now and stay at this place
Stayed 1 night in Jul 2022
Response from Stephanie Patel on 18 Jul 2022
Dear guest, Thank you very much for your recent stay with us. We appreciate your feedback and business. Looking forward to seeing you soon.

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was not friendly
Stayed 1 night in Jul 2022
Response from Stephanie Patel on 26 Jul 2022
Dear Juan, Thanks for your feedback. We certainly appreciate your business. Looking forward to see you soon.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, room comfort
Great place to stay.
Very nice hotel with Clean and comfortable beds. We had an issue with the signal on our TV and Ashley came right upstairs and fixed it. AC and Refrigerator worked great!
Stayed 1 night in Jul 2022
Response from Stephanie Patel on 26 Jul 2022
Dear Kevin, Thanks for your feedback. I appreciate your business and positive response. Looking forward to see you soon.

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Very nice owners and honestly one of if not the best hotels in Cotulla. Thank you for the wonderful stay.
Stayed 1 night in Jun 2022
Response from Stephanie Patel on 9 Jun 2022
Dear Emilia, Thank you for your recent stay with us. We appreciate your business and thank you for taking time to provide us with your feedback. Looking forward to see you soon.

10/10 Excellent

Donald

Stayed 1 night in May 2022
Response from Stephanie Patel on 4 Jun 2022
Dear guest, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to see you soon.

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022
Response from Stephanie Patel on 2 Jun 2022
Dear guest, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to seeing you soon.

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great the pool not so much!
Overall the hotel itself is great however the pool sure could use some TLC. Lots of debris floating in the water and the was was very murky and green.
Stayed 1 night in May 2022
Response from Stephanie Patel on 5 Jul 2022
Dear Edward, Thank you for your recent stay with us. We appreciate your feedback and your business. We will share your feedback with our chief engineering department and have them look into pool water. Thanks again. Looking forward to see you soon.

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Stephanie Patel on 30 Apr 2022
Dear Larry, Thank you for your recent stay at our hotel. We appreciate your feedback as well as your business. Looking forward to see you soon. Thanks again.

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Stephanie Patel on 6 May 2022
Dear Larry, Thank you for you recent stay with us. We appreciate your feedback and business. Looking forward to see you soon.

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Stephanie Patel on 26 Apr 2022
Dear guest, Thank you very much for your recent stay with us. We appreciate your feedback and business. Looking forward to see you soon.

10/10 Excellent

Esmeralda

Stayed 1 night in Apr 2022

4/10 Poor

Jordin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Stephanie Patel on 10 Apr 2022
Dear Valuable guest, We appreciate you taking time to provide us rating. If you need to have any discussion or talk to management team, feel free to call at hotel line. Thanks.

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Helpful front desk. Good hotel.
Stayed 1 night in Sep 2021
Response from Stephanie Patel on 8 Sept 2021
Dear Ricardo, Thank you for your recent stay with us. We appreciate your business and your feedback. Thank you for recognizing our staff performance. Looking forward to see you soon.

6/10 Okay

Elizabeth

Travelled with family
Stayed 1 night in Aug 2021

8/10 Good

Logistics

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Stephanie Patel on 22 Jun 2021
Dear guest, Thanks for your recent stay with us and your feedback. We appreciate your business very much. Looking forward to seeing you soon.

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Stephanie Patel on 23 Mar 2021
Dear Ms. Kristina, Thank you for your recent stay with us. We appreciate your feedback and your business. Looking forward to see you soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2021
Response from Stephanie Patel on 9 Mar 2021
Dear guest, We appreciate your feedback and understand that you are upset due to electricity outage at our hotel. I am sure you understand that situation was not in our hand to control since many businesses and homes were out of utilities in state of Texas. Looking forward to see you in near future. Thanks again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and everything was according to our expectations, very pleased with our stay during Covid season
Stayed 1 night in Jan 2021
Response from Stephanie Patel on 12 Jan 2021
Dear guest, Thank you for your recent stay with us. We appreciate your feedback as well as your business. Looking forward to see you soon.

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Stephanie Patel on 28 Sept 2020
Dear guest, Thank you for your recent stay with us. We appreciate your business and feedback. Looking forward to see you soon.

8/10 Good

Amador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2020
Response from Stephanie Patel on 28 Sept 2020
Dear guest, Thank you for your recent stay with us. We appreciate your business and feedback. Looking forward to see you soon.

4/10 Poor

raul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor quality
Stayed 1 night in Jul 2020
Response from Stephanie Patel on 21 Jul 2020
Dear guest, Thank you for your recent stay with us. We appreciate your feedback and your business. Our team work really hard and continuously disinfect entire hotel due to covid-19. I would like to know what do you mean by poor quality. If you would like to talk in details, I will be reached at 830-879-2200. Thanks and have a blessed day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covid Traveler
Quiet, clean. Following good Covid practices. Friendly desk people. Would stay there again.
Stayed 1 night in May 2020
Response from Stephanie Patel on 2 Jun 2020
Dear Guest, Thank you for your recent stay with us. We appreciate your feedback as well as your business. Looking forward to see you soon.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Stephanie Patel on 2 Jun 2020
Dear Mr. William, Thank you for your stay. We appreciate your feedback and your business. Looking forward to see you soon.