Ratings based on 146 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from west yorkshire

Lovely hotel, poor rooms

Posted 19-Aug-2017
High expectations when you arrive until you get to your room. They are more 3* than 4* and having spoken to a couple in a 'superior room', they were also very disappointed. Apart from that, everything else is fine, including the food and great location
Comment from Hotel Management
21-Aug-2017 by Deputy Manageress, Hotel Management
Dear Mick, Thank you for highlighting our Food and Location. Hotel is t in the best location of town with plenty of restaurants and services around, in the center of the island and perfect for short trips to visit our stunning landscapes, it has stunning views, good food and friendly staff and lovely common areas The hotel was built 30 years ago. Last year was partially renovated. Different types of rooms (double room, double room with sea view, superior room with a view, junior suite and suite) ranging in equipment, reviews and prices (!) are offered. Unlike the other categories, the double room, double room with sea view have not been recently renovated and the appearance of signs related to use during the course of time is inevitable, although they should not be related to the lack of maintenance or cleaning. We also offer a 24 hour maintenance to solve any problems. I hope this information is useful. Greetings, Laura Diaz – Deputy Manageress
4 out of 5
by Mrs S

Nice Hotel Lovely Staff x

Posted 20-Jun-2017 on Hotels
Having read the reviews i was seriously thinking of changing Hotels ,but decided to see for myself . Staff were amazingly friendly on reception and throughout the hotel. I was on the second floor very close to reception which was great as i was on my own ,The room needed updating, But spotless and very comfortable bed ,Very impressed .Food was okay always something different .The deserts 'wow 'i could have sat eating all night All in all Big Thank You to the staff I had a lovely stay x
Comment from Hotel Management
27-Jun-2017
Dear friend and guest, We truly appreciate your friendly recommendation and hope to have the pleasure of welcoming you back soon. Laura Diaz - Deputy Manageress
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel right on the beach but needs tlc

Posted 19-May-2017
Hotel is in a great position but needs some work you can't just rely on position alone
Comment from Hotel Management
11-Jun-2017 by Deputy Manageress, Hotel Management
Dear guest, Thank you very much for your review on TripAdvisor. On behalf of the Grand Teguise Playa I would like to thank you for your comment on your stay. I am very glad that you enjoyed your holiday and were mostly satisfied with the hotel. Best regards, Laura Diaz - Deputy Manageress
5 out of 5
by Tristan

Posted 15-May-2017 on Hotels
Comment from Hotel Management
22-May-2017
Dear friend and guest, We truly appreciate your friendly recommendation and hope to have the pleasure of welcoming you back soon. Laura Diaz - Deputy Manageress
4 out of 5
Recommended
for Everyone
by A verified traveller from Surrey

Quiet resort for relaxing

Posted 13-May-2017
Nice hotel but rooms getting a bit tired. Food good, could always find something to eat. Be prepared to queue for drinks at the bar in the evenings. Plenty of sunbeds. Only 2 English tv channels (both news) and 1 for kiddies, which in this day and age is poor, especially if the weather is bad! Entertainment ok, team try hard during the day always something going on. More suited for an older clientele on the whole.
Comment from Hotel Management
22-May-2017 by Deputy Manageress, Hotel Management
Dear guest, Thanks for expressing your opinion to other travelers. Thanks for saying that the food is lovely and the staff are very friendly. If hopefully you back here, we will be pleased to greet you again.. Laura Diaz - Deputy Manageress
2 out of 5
by A verified traveller from Britain

Tired in need of an overall.

Posted 20-Apr-2017
Good position with beaches near and shops across the road. Rooms a lot smaller than photos would have you believe, clean but very tired with cracked and broken tiles everywhere. Food pretty good over all with plenty of choice, waiters too quick for their own good dropping things and no prsonal touch. Entertainment poor and very loud but not too late if you were looking for an early night. Evening bar very busy cueing for drinks. Poolside was ok other than broken tiles and people who wanted to smoke next to you.
Comment from Hotel Management
22-May-2017 by Deputy Manageress, Hotel Management
Dear guest, Thank you for sharing your opinion with the community of Trip Advisor. I hope that you could enjoy your holiday even though the hotel didn't tick all your boxes. Thank you for your very nice comment on our location. Best regards Laura Diaz - Deputy Manageress
5 out of 5
by A verified traveller

Great location

Posted 08-Nov-2016 on Hotels
Just spent a fantastic week in grand teguise playa was given free upgrade on check in to a suite which we really appreciated having the extra space, brilliant bathroom and great view (tho all balconys overlook the sea) only bad point was bed was very hard Food this year seemed so much better than previous years. Staff are very friendly and seem to be really happy at their work. Entertainment could have been better for adults in the evening but as there are lots of bars in the area it wasn't hard to find somewhere for the evening. Can't wait till our next visit
Comment from Hotel Management
11-Dec-2016 by General Manager, Hotel Management
Dear guest, We are very happy to see that you enjoyed your stay with us. That gives us energy to keep up the good work. Once again, thank you and we hope to get the opportunity to welcome you back for another visit to Lanzarote. Laura Diaz - Deputy Manageress
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

AMAZING VIEW FROM BALCONY!

Posted 29-Sep-2016
Pros: Sea view, Beach, FOOOOOOD, Pools & Bars! Cheap all inclusive option!!!
Cons: Style of the rooms! More colours to make it more LIVE and not like "hospital room"
Location: Island is very small and it takes only 30mins to get to the North or South.
Amazing view from balcony. 100% all rooms are "sea view" but they need MORE art, style, designing, Colours! Beach is great. Pools, Bars outside hotel were great! Cheap all inclusive option! Hall inside hotel is EXTRAORDINARY!
Comment from Hotel Management
18-Oct-2016 by Deputy Manageress, Hotel Management
Dear guest, Many thanks for your review about the hotel. We're so happy to know that you had a great time. We hope to welcome you again very soon. Sincerely, Laura Diaz - Deputy Manageress
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 23-Sep-2016
Just come back from a brilliant stay at the Teguise grand. Everything was excellent. The staff are very friendly and helpful and always cracking a joke with you. The location is perfect, right in the beach with lots of good bars and restaurants nearby. The square is literally a stones throw away too. Lots going on during the day and good entertainment I the evening. The room was very clean and towels etc replaced everyday. A really good all inclusive hotel and will definately be going back. If I had to be critical of anything l, the corridors could do with an update but you hardly spend your time in them ;) would definately recommend it.
Comment from Hotel Management
18-Oct-2016 by Deputy Manageress, Hotel Management
Dear friend and guest, We truly appreciate your friendly recommendation and hope to have the pleasure of welcoming you back soon. Laura Diaz - Deputy Manageress
4 out of 5
by A verified traveller from London

Family holiday

Posted 12-Sep-2016 on Hotels
It was a nice holiday. The hotel staff are friendly, especially at the restaurant.They work hard and fast meal after meal when we were there. We like the variety of food. The location is great. The natural swimming pool just a few step from the hotel. Good for snorkelling. Kids love it! Those who like morning jogging will love the long walking path along the beach.
Comment from Hotel Management
18-Oct-2016 by General Manager, Hotel Management
Dear friend and guest, We truly appreciate your friendly recommendation and hope to have the pleasure of welcoming you back soon. Laura Diaz - Deputy Manageress