Outdoor pool, pool umbrellas, pool loungers

Reviews of Petra Segreta Resort & Spa

5 out of 5
Petra Segreta Resort & Spa
Strada di Buddeo snc, San Pantaleo, Olbia, OT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 75 out of 102 reviews" "
Rating 8 - Good. 23 out of 102 reviews" "
Rating 6 - Okay. 3 out of 102 reviews" "
Rating 4 - Poor. 1 out of 102 reviews" "
Rating 2 - Terrible. 0 out of 102 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and wonderful friendly staff.
Stayed 1 night in Oct 2023
Response from The Management on 2 Nov 2023
Dear Mr Allan,Thank you so much for your nice review. We are delighted that you have enjoyed our property and staff. Looking forward to welcoming you again in the near future. Warm regardsThe Management

8/10 Good

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property with lovely view from the main reception/dining area. Dinner was good, not great in the casual dining area, not the Michelin rated restaurant which we did not try. Waiter was very friendly. Check in was relaxed and easy. Prosecco was served with a nice view which was nice after a long trip from New York. Other staff was helpful, some friendlier than others but all professional. The room was perhaps the smallest type on property but comfortable. The shower was a bit difficult to get to the right temperature but otherwise ok, not exactly 5 star but everything else was close to if not 5 star. No reason not to return if we make it back to the area but I would probably reserve a deluxe room with a king bed next time. I thought I did but apparently I did not.
Stayed 2 nights in Oct 2023
Response from The Management on 2 Nov 2023
Dear Mr Jeffrey, Thank you very much for sharing this detailed impression of you recent stay at Petra Segreta. We are so glad it has been very pleasant for you. We look forward to seeing you again in the near future. May we suggest you to book for the next time a Deluxe room or one of our Junior Suites.Warm regardsThe Management

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all exceptional, most of all Franco who made our trip very special!
Stayed 5 nights in Sep 2023
Response from The Management on 2 Nov 2023
Dear Mr Alex,Thank you for sharing your nice experience at Petra Segreta. Your kind words about our staff are specially rewarding for us. We look forward to welcoming you again. Best regardsThe Management

10/10 Excellent

Todd

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscapes
Stayed 6 nights in Sep 2023
Response from The Management on 21 Sept 2023
Dear guest, Thank you for choosing Petra Segreta Resort & Spa and for sharing your recent experience at our property.We are very glad to read that you have spent a beautiful holiday with us. Looking forward to welcoming you again in the near future.Best Regards,The Management

4/10 Poor

Denisa

Disliked: Staff & service, amenities, property conditions & facilities
Very disappointing stay. No 5 star facility and very inattentive service particularly in the restaurant area. Not recommended.
Stayed 4 nights in Aug 2023
Response from The Management on 22 Sept 2023
Dear Guest,Thank you for sharing your thoughts of your recent stay at Petra Segreta.We are very disappointed to hear that your experience at the resort has not been as pleasant as expected.We understand that these comments represent a negative exception in our usual level of service: we take them as an opportunity to continue improving and we thank you for your feedback.Best Regards,The Management

8/10 Good

Reiner

Travelled with family
Liked: Cleanliness, room comfort
Expected more
Sardinia is a beautiful Island and the resort fits right in, but....Service was so so (spend 16 K for two rooms and stayed 6 nights). Sauna / steam room was out of service, front desk was not as professional as what we are used to. Not once did someone from management check in with us. No trip ideas received, no activity / program at the resort during the entire stay. No signs within the resort, not walkable for elderly people. Restaurant set up is very confusing. We had dinner in one of their restaurants on our first night, all nice and fairly priced. 3 days later we sat down at the exact same table and the menu from 3 days prior was not available that evening. We had to order a tasting menu per person, not what we wanted. Breakfast buffet was the same every day, no juice or omelet bar, very simple, too simple for what they are charging. We paid cash for lunch one day and the server came running after us to sign the bill... we said, why? The very same amount was on our final bill! Our check out was early (6 am) and we only had a chance to speak to the security guard. He was not allowed to change the bill unless we wrote a written explanation of what happened. He said, if he waves the overcharge he might have to end up paying it. We went to Florence afterwards and stayed at a 4 star hotel (Brunelleschi - can only recommend) and the service was the opposite. The stars should have been reversed between the two places, seriously. Not worth 16 K, maybe half at most.
Stayed 5 nights in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Beautiful property with excellent service. The restaurant was amazing.
Stayed 2 nights in Jun 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in rural Sardinia.
This is an amazing small resort in a very rural location. A car is essential. The food and service are absolutely fantastic. This was our second visit and we will definitely be going back again.
Stayed 3 nights in May 2023

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing with an awesome staff.
Stayed 7 nights in Oct 2022
Response from Stonedir on 2 Nov 2022
Thank you for your kind review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely secluded spot with fantastic views. The staff was extremely helpful and the place gorgeous. Thank you Franco, Francesco and Rita. We loved it all. Great food and wine.
Stayed 5 nights in Oct 2022
Response from Stonedir on 2 Nov 2022
Thank you for your kind review

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022
Response from Stonedir on 22 Sept 2022
Grazie e d Arrivederci! Petra Segreta Resort&Spa

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Stonedir on 22 Sept 2022
Grazie e d Arrivederci! Petra Segreta Resort&Spa

10/10 Excellent

Iosif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well recommended
Stayed 4 nights in Sep 2022
Response from Stonedir on 22 Sept 2022
Grazie e d Arrivederci! Petra Segreta Resort&Spa

8/10 Good

Nassar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 5 nights in Aug 2022
Response from Stonedir on 24 Aug 2022
Dear Guest thank you for your kind review. Grazie e Arrivederci!

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Stonedir on 24 Aug 2022
Dear Guest thank you for your kind review. Grazie e Arrivederci!

8/10 Good

Kailei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very private and quiet which was nice. Overall the property is really beautiful and well maintained, and secluded and quiet for a very tranquil feel.
Stayed 1 night in May 2022
Response from Stonedir on 28 Aug 2022
Dear Guest thank you for your kind review. Grazie e Arrivederci!

10/10 Excellent

Harim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay at Petra Segreta Resort & Spa. I had booked this for my husbands 30th and it was exact what we needed, a get away from busy and hectic life. So peaceful and calming. And great staff! We will definitely be visiting again.
Stayed 3 nights in Apr 2022
Response from Stonedir on 28 Aug 2022
Dear Guest thank you for your kind review. Grazie e Arrivederci!

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven, every detail. Incredible location.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil post
The staff makes this hotel even very special. Spectacular views, tranquil post and a great getaway.
Stayed 3 nights in Apr 2022

8/10 Good

Ron

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic location & hotel but we won’t go back
This 3-night stay was part of a 12-night trip to Sardinia, staying in 4 different hotels. Petra Segreta is one of those “getaway” resorts - the kind of place you imagine when someone uses the phrase “quiet retreat”. It’s located a couple of Km from the nearest town, down a road used by very few others. Out there, it’s all about the remoteness of the location. We chose this place as the 4th of 4 hotels in a 12-night trip for our 30th wedding anniversary & my birthday. It was intended to be the cherry on top. Unfortunately, it was a little bit of a let-down. The facilities were excellent. The rooms (standalone chalet-type 2 & 3 room blocks) were very well appointed with everything you would need & expect. The actual location of the hotel is stunning, if you like being out in the remote wilds (which I do). However, the prices of everything were a real let down. While the Pizza I had there was probably the best I’ve ever had in 30 years of visiting all parts of Italy, it was €22 (as opposed to my usual €10 in Como). A glass of red wine (no particular vintage) was €16. The cheapest bottle was €70. I’m well aware of the prices of 4* and 5* food & drinks so I’m not entirely surprised... but my wife and I were both disappointed. It let down the overall visit badly. My wife also felt that the staff were a little bit ‘pretentious’. This is not uncommon for a 5* place but we probably wouldn’t go back despite the location being among the best I’ve ever stayed at.
Stayed 3 nights in Oct 2021

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True tranquility
The views and the serenity of Petra Segreta are exceptional! The staff is welcoming and professional! Highly recommend a two or three days day to feed your soul.
Stayed 2 nights in Sep 2021

6/10 Okay

Chantal

Liked: Room comfort
Not sure what to think
I understand that we are just getting out of a very difficult period. That being said this is supposed to be a five star hotel and spa. Only 1 therapist on site. So forget a couples massage or any tratments 2 at a time. Service was just ok and pool area needs a facelift. Food was good .On a positive note,what a perfect relaxing site. The view was incredible. And an even better sunset. Overall good but not five star.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about our stay ! The grounds , the rooms, excellent food, the architecture. Outstanding service !!! In one words it’s a magical place to stay in for nature and peace lovers . We will definitely go back and recommend highly Petra segregate .
Stayed 5 nights in Jun 2021
Response from Stonedir on 28 Aug 2022
Dear Guest thank you for your kind review. Grazie e Arrivederci!

10/10 Excellent

bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting away from it all
One of the nicest places we have ever stayed fantastic service fantastic food very relaxing away from the world hotel.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel, lovely setting, nice pool, enjoyed breakfast. The views to the Coast are amazing. Lovely village nearby. However felt evening restaurant very average.
Stayed 5 nights in Aug 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

10/10 Excellent

Teresa, New York, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time here
We had a wonderful time at this spectacular hotel. Mauro and his team did great job of helping introduce us to get food and excursions as well as our time at the resort. Well worth the trip! Some of the reviews we read prior seemed a bit overly harsh. It’s a boutique hotel and we are on vacation. If something takes a few minutes extra, just enjoy the view.
Stayed 3 nights in Jul 2019

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Go! Enjoy!
The hotel is quite remote and the drive to it requires nerves of steel when meeting any Italian driving in the opposite direction but once you arrive - wow! Very peaceful and location is utterly beautiful. We had a basic room but it was still uber tasteful and very clean. Only downside a little tight to get around the four poster bed, pillows a bit soft / flat and the over-head shower could have been a little more powerful - other than that just amazing. Restaurant and views are unbelievable and the little village San Pantaleo is both beautiful and tasteful. Girls market is great for cashmere on a Thursday! Boys take your wallets!!!
View from reception
View from room 202 terrace
Stayed 5 nights in Jul 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality
Quality resort with high level of service and a top-draw dining experience.
Stayed 2 nights in Jul 2019

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation and luxury
We booked a suite on the last night of our stay to celebrate our anniversary and it was the perfect way to round off an incredible trip. Petra Segreta thought of everything - an incredibly relaxing destination - highly recommend.
Stayed 1 night in Jun 2019

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The view was amazing and the way the rooms and built into the landscape is great
Stayed 1 night in May 2019
Response from DT on 27 Jun 2019
Thank you very much for finding the time to share with us your feedback. Wishing you a lovely day, we really hope to have the chance to welcome you again Best regards, Petra Segreta Team

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Maisee, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic - a great place to unwind, relax and chill out - very quiet and enjoyed the whole ambience and surroundings of the resort. All staff were extremely pleasant and accommodating with nothing being too much trouble. Rooms were well serviced and discreetly done if present. Breakfast was plentiful with great variety and superbly cooked. Couldn't ask for a better place to go to for a tranquil retreat. Only negativity was being bitten by midges so take insect repellent!!
Stayed 7 nights in Oct 2018
Response from Stonedir on 28 Aug 2022
Dear Guest thank you for your kind review. Grazie e Arrivederci!

10/10 Excellent

Simone, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A luxury retreat perfect for our honeymoon
My partner and i recently stayed here for our honeymoon and adored our room with the private room and 280 degree view of the sea and mountains. The staff are so accommodating and the rooms are gorgeous in design and so so spacious. The restaurant was a real treat and a must go to when staying on site. It is worth the expense to stay at the hotel for a special occasion.
Stayed 3 nights in Sep 2018
Response from Stonedir on 28 Aug 2022
Dear Guest thank you for your kind review. Grazie e Arrivederci!

10/10 Excellent

Anne, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect relaxing luxury hotel
So beautiful place with such a nice view.... the restaurant is perfect, the staff very attentive. Far away from the crowd... true luxury!
Stayed 2 nights in Jul 2018
Response from Stonedir on 28 Aug 2022
Dear Guest thank you for your kind review. Grazie e Arrivederci!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Stonedir on 28 Aug 2022
Dear Guest thank you for your kind review. Grazie e Arrivederci!

8/10 Good

Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super lux individual cottage style resort with such beautiful view and amenities! Most amazing free breakfast i ever had ( especially desserts! Yum!) but dinner is very costly and disappointing! 20 min drive to Olbia town - try amazing local restaurant like La Palma! Try health trail nearby- it is so amazing!
Stayed 3 nights in May 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Loved the hotel and its 5 start inmost ways. Location is out in the sticks but maybe thats ok for relaxing. Prices in the restaurant are very high. Its OK but not value for money eating. Room great but you need to be very mobile as its hilly. Pool and beds around superb. Staff very good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a magical place. Only complaint is inconsistent WIFI.
Stayed 4 nights in Oct 2017

10/10 Excellent

Clive, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, very relaxing
A good relaxing holiday. Need car to get about. Great staff even though we had a slight communication problem. Great views of coast and sunset
Stayed 4 nights in Jul 2017

10/10 Excellent

Dan George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
petra segreta
amazing retreat in an amazing place!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic ambience and views
For a Relais and Chateaux resort there were a few negatives, albeit a lot of positives. Improvements include: Very limited / no drinks service around the pool No salt an pepper on the table Room service - no number to call from room Limited Gym Not much to do, e.g walks Otherwise food was good, drinks fine people quite friendly

10/10 Excellent

Neeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kate, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent Hidden Gem of a Hotel
Simply brilliant. The staff, particularly Roberto, was impeccable and accommodated our large group's every request. The location was perfect - easy to get to both ports, beautiful views of the water, and surrounded by greenery. A hidden gem.

10/10 Excellent

Brian, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Excellent restaurant and wine list and incredible views through the hills to the sea
Response from Stonedir on 28 Aug 2022
Dear Guest thank you for your kind review. Grazie e Arrivederci!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star quite and friendly hotel
Very nice, quite hotel. Definitely recommendable if you want a quite stay. I would say best for couples. Amazing views, amazing staff!!