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Reviews of NH Ciutat de Reus

4 out of 5
NH Ciutat de Reus
Avinguda Maria Fortuny, 85, Reus

Reviews

8.4

Very good

Rating 10 - Excellent. 66 out of 169 reviews" "
Rating 8 - Good. 74 out of 169 reviews" "
Rating 6 - Okay. 18 out of 169 reviews" "
Rating 4 - Poor. 9 out of 169 reviews" "
Rating 2 - Terrible. 2 out of 169 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel and central near city and railway sta
Decent hotel and central near city and railway station.
Stayed 1 night in Sep 2022

10/10 Excellent

Bridget

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay good customer service.
Super clean and comfortable. If you love to walk stay here it is perfect. We are big walkers so this location is great for us. It is on the edge of the downtown historic city center. So you start your day with a very nice breakfast and your on your way. Nice simple gym. Wish they had coffee/tea service in the room.
Stayed 4 nights in Jun 2022

10/10 Excellent

Sonia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business fun
It was a clean quiet hotel due to covid I assume. It’s centrally located with a safe underground parking. The breakfasts were good and served quickly as you selected from the buffet. They had servers pick the food for you to avoid contact with multiple guest. Dinner was ok but better choices in town nearby.
Stayed 3 nights in May 2021

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The staff was very rude especially the guy at the front desk and a waitress at the restaurant.
Stayed 1 night in Feb 2020

10/10 Excellent

John, Norfolk, VA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking under the hotel was very helpful, especially after checkout.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I arrived on a very hot Sunday afternoon but the bar was closed until 8pm and the restaurant was closed. However the room was really nice and comfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
.
Stayed 1 night in Feb 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Mr John McFadden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Hotel
Good Business Class Hotel, very quiet, stayed Sunday night so few guest, restaurant is closed on a Sunday, but there is a shopping mall up the road which has food outlets.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, wonderful breakfast
Check-in was smooth, room was really nice and comfortable. The breakfast was definitely a must, it's really really good with a lot of healthy yet tasty options- even had freshly squeezed orange juice!
Stayed 1 night in Mar 2018

8/10 Good

Florent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that is good value for money
Good service - asked for pharmacy around and well advised. They have also a good restaurant. Really clean bedroom and very quiet.
Stayed 1 night in Feb 2018

10/10 Excellent

Shayan, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got exactly what I expected for my money. Good stuff!

6/10 Okay

R A

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night stop hotel
A very good hotel right in the middle of Reus. It is in good condition and has a very good restaurant. The staff are very efficient and friendly. The down side is it costs 15 euros to park your car and 20 euros for a small dog.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel, friendly staff good breakfast.

6/10 Okay

Luca Mattia, Pavia

Liked: Room comfort
quiet and a bit old hotel in the suburbs of reus

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard hotel, friendly staff.
Overall a pretty standard hotel. Car park expensive at over €15 per night. Food was good staff always with friendly smile. Got lost in evening and reception gave me direction back and welcomed me with a smile.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frustrating!
It was probably unfortunate that we visited on a holiday. But if you are not able to book into a hotel at any time through the year and not expect a complete service where on earth do you go! To find the hotel restaurant closed! Also the hotel bar closed! That has got to be exceptionally very poor service! Also to be charged, as a guest, for parking your car in the hotel I feel that was again very poor. Please inform me where else does this sort of service exist?

8/10 Good

Verified traveller

Liked: Room comfort
Easily located and
Good clean hotel located on ring road easy walking distance for c enter of town.

8/10 Good

Jules, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel clean and staff very pleasant
Bar closes at 11pm so missed first night as Google directions not great so got lost. Luckily a local garage helped us out with a map. Parking is 15 euros per night. Breakfast ranges from 13.50 to 18 euros per person. No tea or coffee making facilities in room so with an early start we had nothing to drink. Overall very good but on a very main road so very noisy.

6/10 Okay

Stephen, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - restaurant closed!
We arrived for one night before flying out from Reus airport only to be told that the restaurant was closed and there are no other restaurants close by - staff were very good and recommended a good Italian restaurant (Trattorini) about 15 minutes walk away in the city centre - apart from the closed restaurant the hotel was fine

8/10 Good

Levent, Adana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay hotel in the center of Reus close to Ta
Very nice and clean hotel, helpfull staf. If breakfast will include will be good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NH Reus
The hotel is conveniently located in the heart of Reus. Overall is a good hotel. The rooms are a bit small but so do most hotel rooms in Europe. Breakfast was great! Probably the best quality of the hotel. Parking was I think a bit pricey at 14 euros per night. Like I said a good hotel that will do the job.

10/10 Excellent

Visitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean value.
Nice room, great breakfast, and airconditioning, thank god!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport
We had stayed before and for what we wanted, a late arrival and early departure it was ideal, friendly and comfortable. Convenient underground parking available at reasonable price.

8/10 Good

Carole, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NH Ciutat De Reus
Hotel central for bus,city centre and local shopping. Hotel was able to accomondate early checkin, which meant we could freshen up before going out. Staff spoke english. Very comfortable room and had air condition.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money
Reus is not a place I would visit, but if you have to, this is a hotel with great value for your money. the only downside: there is only free wifi in the loby not in your room.

8/10 Good

Kings, Wrexham, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD BUSINESS HOTEL
if you are planning a business trip to reus or surrounding areas then this will work well. parking directly underneath the hotel is very convenient albeit at a premium! hotel rooms are large and good value for money. I didnt use the restaurant as the menu was poor and with other restaurants closeby it was worth the effort to get out and about. Hotel staff were very helpful and although my spanish is not great the communication was not a problem.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Comfortable hotel with good facilities and very helpful staff. Parking is expensive and the hotel is a little way from the centre (15/20 min walk) but ok if you are young and fit. Good location for the airport, it took ten minutes from check-out to airport check-in.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nh Ciutat de Reus
Hotel about 15min walk from centre of Reus. Some Staff at hotel not so friendly. Price of drinks very expensive.

8/10 Good

Cliona, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Ciutat de reus hotel was very nice and the service in the bar was good and hotel staff were helpful and pleasant. The room itself was clean and well laid out. I would definitely recommend this hotel and it was the most reasonable hotel during my week stay in Spain. The down side of the stay was the town itself. There was no-where open in terms of shops and cafes on the day we flew in and the same situation a week later on the day we flew back. The people in Reus kept recommending other places to go such as Tarragona and Salou when we asked what there was to do there. In this regard the stay there was disappointing and I would probably not fly back to this town. The hotel however was of a very high standard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Molt bé
Habitació molt gran, llit molt còmode. Potser caldria fer un repàs a l’habitació
Stayed 1 night in Nov 2023
Response from NH CIUTAT DE REUS on 6 Dec 2023
Ens agradaria donar-li les gràcies per la seva excel·lent valoració i pel temps emprat a compartir-la amb altres usuaris que vulguin allotjar-se al nostre Hotel en un futur.També ens agradaria agrair les seves amables paraules sobre el nostre establiment que ens motiva a continuar treballant cada dia per millorar tant com sigui possible.Rebeu una salutació cordial.Dpt. Qualitat Hotel Nh Ciutat De Reus

10/10 Excellent

Darío

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2023
Response from NH CIUTAT DE REUS on 6 Dec 2023
Nos gustaría agradecerle el tiempo tomado en hacernos llegar sus impresiones. Su positiva valoración hacia nuestro personal es la mejor recompensa a nuestro trabajo. Por nuestra parte, seguiremos trabajando para mejorar en todo lo posible la estancia de nuestros clientes.Reciba un cordial saludo.Dpto. Calidad Hotel NH Ciutat de Reus

8/10 Good

Darío

Stayed 4 nights in Nov 2023
Response from NH CIUTAT DE REUS on 6 Dec 2023
Nos gustaría agradecerle el tiempo tomado en hacernos llegar sus impresiones. Su positiva valoración hacia nuestro personal es la mejor recompensa a nuestro trabajo. Por nuestra parte, seguiremos trabajando para mejorar en todo lo posible la estancia de nuestros clientes.Reciba un cordial saludo.Dpto. Calidad Hotel NH Ciutat de Reus

8/10 Good

Antonio Manuel

Stayed 2 nights in Oct 2023
Response from NH CIUTAT DE REUS on 6 Dec 2023
Nos gustaría agradecerle el tiempo tomado en hacernos llegar sus impresiones. Su positiva valoración hacia nuestro personal es la mejor recompensa a nuestro trabajo. Por nuestra parte, seguiremos trabajando para mejorar en todo lo posible la estancia de nuestros clientes.Reciba un cordial saludo.Dpto. Calidad Hotel NH Ciutat de Reus

10/10 Excellent

Olivier

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Spartak

Stayed 1 night in Aug 2023

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Parfait pour une étape. Réceptionniste sympathique. Climatisation un peu bruyante.
Stayed 1 night in Jul 2023
Response from Hotel NH Ciutat de Reus on 4 Aug 2023
Merci beaucoup pour vos aimables commentaires qui nous aident à nous améliorer chaque jour et pour avoir pris quelques minutes pour les partager avec d'autres utilisateurs intéressés à visiter notre hôtel à l'avenir.Avec nos meilleures salutations.Fanny Batlle - Directrice de l'hôtel NH Ciutat de Reus

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La estancia muy bien...menos el frio del aire acondicionado....q no enfriaba mucho
Stayed 1 night in Jun 2023
Response from NH CIUTAT DE REUS on 3 Jul 2023
Estimado cliente,Sabemos que tenemos aún un amplio margen de mejora y poco a poco vamos a intentar que todo esté a la altura de un Hotel como el nuestro. Le esperamos encantados en su próxima visita a la ciudad.Un saludo cordial Fanny Batlle - Gerente Hotel NH Ciutat de Reus

8/10 Good

Francoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etape dans notre voyage
Bon séjour, une étape dans notre parcours.
Stayed 1 night in May 2023
Response from NH CIUTAT DE REUS on 30 May 2023
Chère Francoise,Merci beaucoup pour vos aimables commentaires qui nous aident à nous améliorer chaque jour et pour avoir pris quelques minutes pour les partager avec d'autres utilisateurs intéressés à visiter notre hôtel à l'avenir.Avec nos meilleures salutations.Fanny Batlle - Directrice de l'hôtel NH Ciutat de Reus

10/10 Excellent

Francois

Stayed 2 nights in May 2023
Response from NH CIUTAT DE REUS on 30 May 2023
Merci beaucoup pour vos aimables commentaires qui nous aident à nous améliorer chaque jour et pour avoir pris quelques minutes pour les partager avec d'autres utilisateurs intéressés à visiter notre hôtel à l'avenir.Avec nos meilleures salutations.Fanny Batlle - Directrice de l'hôtel NH Ciutat de Reus

10/10 Excellent

ESTHER

Stayed 2 nights in May 2023
Response from NH CIUTAT DE REUS on 30 May 2023
Apreciada Esther,Le damos las gracias por dedicar unos minutos de su tiempo en valorar su estancia en nuestro Hotel. Estamos trabajando para mejorar en todo lo posible nuestras instalaciones e intentaremos seguir realizando aquellos trabajos que puedan aportar una mayor calidad en la estancia de nuestros clientes.Reciba un saludo cordial.Fanny Batlle - Gerente Hotel NH Ciutat de Reus

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from NH CIUTAT DE REUS on 30 May 2023
Apreciado Alex,Le damos las gracias por dedicar unos minutos de su tiempo en valorar su estancia en nuestro Hotel. Estamos trabajando para mejorar en todo lo posible nuestras instalaciones e intentaremos seguir realizando aquellos trabajos que puedan aportar una mayor calidad en la estancia de nuestros clientes.Reciba un saludo cordial.Fanny Batlle - Gerente Hotel NH Ciutat de Reus

8/10 Good

Malika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel
Stayed 1 night in Dec 2022

8/10 Good

STEPHANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities