Terrace/patio

Reviews of Hotel Gaudí

3 out of 5
Hotel Gaudí
Raval de Robuster, 49, Reus

Reviews

7.4

Good

Rating 10 - Excellent. 49 out of 278 reviews" "
Rating 8 - Good. 123 out of 278 reviews" "
Rating 6 - Okay. 70 out of 278 reviews" "
Rating 4 - Poor. 24 out of 278 reviews" "
Rating 2 - Terrible. 12 out of 278 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Andrea

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Lack of ventilation in the room, brought it up to staff's attention and they couldn't do anything except suggest to open the windows but it was humid. Interior definitely need remodeling, tub had chips off, the ceiling of the restroom reminded me of an office ceiling. The walls are so sensitive to noise, i can hear the neighbors organize their closet, when they move a chair or speak. I booked a tripled room and there was only one outlet which made it difficult to charge our phones and devices. The sheets where thin and uncomfortable. The shampoo came in little bags which wasn't enough or environmentally friendly. Most importantly there was no WIFI. I reached out and all they can do is reboot it, it didn't work. I had to go to the lobby to get internet.
Stayed 1 night in Aug 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Let us check in early. Very friendly and helpful.
Stayed 1 night in Aug 2023
Response from h gaudi on 22 Aug 2023
Buenos días Estimado Cliente. muchas gracias por sus comentarios, nos ayudan a mejorar

8/10 Good

Jim

Stayed 1 night in May 2023
Response from H GAUDI on 29 May 2023
Buenos días Estimado Cliente. Sus comentarios nos ayudan a mejorar.Gracias.

8/10 Good

June

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We loved the hotel . It was comfortable and extremely clean. The breakfast was amazing. The man on the check in was really nice but the woman who replaced him in the afternoon/evening was just so unfriendly and not helpful. We greeted her every time we entered and left and she looked at us and just ignored us. The location is great also.
Stayed 1 night in Apr 2023
Response from H GAUDI on 3 May 2023
Thank you Dear Guest. We take note about your request

6/10 Okay

Nurcan

Liked: Staff & service
Stayed 1 night in Jul 2022
Response from recep on 26 Jul 2022
Muchas gracias por sus comentarios nos ayudan a mejorar.

10/10 Excellent

Martyn

Stayed 1 night in Jun 2022
Response from H GAUDI on 12 Jul 2022
Buenos dias Estimado Cliente. Muchas gracias por sus comentarios nos ayudan a mejorar dia a día

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love Every thing The Service the lunch etc. the City is clean we will Go Back Again to Espana Ok?
Stayed 2 nights in Sep 2019
Response from AFE on 8 Oct 2019
Sear Guest Thank you very much for you reports. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from AFE on 10 Oct 2019
Muchas gracias or sus comentarios

10/10 Excellent

James, Cornwall, United Kingdom

Liked: Staff & service, amenities, property conditions & facilities
What an amazing hotel I travelled alone to Spain for the first time to visit Portaventura World. I was a little nervous realising that I hadn't remembered much from my Spanish at school, when I got to Barcelona Sants they didn't make it easy for me, but all the staff at Hotel Gaudi certainly made the rest of my stay easy, relaxing and wanting to go back. I booked a single room but got a double (room 502 or 503 - it was one of the two, my memory is so bad!) it was spacious with good, quiet air conditioning, marble floors, large windows, comfortable bed.. What's not to like?! Although while we're on that subject, the one area I think the hotel could and should improve on is the food, I had breakfast included in my room rate (thanks Expedia!) and had dinner in the hotel once, wasn't impressed with the quality or selection of the food. The bar is very nice, not too expensive either. Lovely to sit outside of in the evening. I loved my stay here and would definitely recommend it to others!!
Stayed 5 nights in Aug 2019
Response from AFE on 8 Oct 2019
Dear Guest Thank you I thank you about the remarks for our staff and Hotel. Hpope to see you again.

6/10 Okay

Mrs M

Stayed 1 night in Sep 2019
Response from AFE on 8 Oct 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the property was located within walking distance of the train station, the town center, and everything else!
Stayed 6 nights in Aug 2019
Response from AFE on 8 Oct 2019
Dear Guest Thank you

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019
Response from afe on 14 Aug 2019
Thank you Dear Guest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay right in the heart of Reus.
Very spacious, comfortable room with an enormous bed. Black-out curtains work great. Wifi worked well. Easy check-in. Large buffet with hot & cold choices. (The pastries & donuts were mainly pre-packed & coffee was from a machine, but hot choices were great). There is an overnight car park next door (Baluard- which you pay for). We parked on road side as arrived after 8pm on a Saturday night (Sundays free). You can tell this is an old established hotel with years of experience. Location couldn't be better. Go and stay and enjoy Reus.
Stayed 1 night in Mar 2019

8/10 Good

Ricardo F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will gladly come again
Helpful receptionist, comfortable clean room with French window on quite square. Good writing desk, good lighting in room, breakfast looked a bit basic with no salad _ we went out despite friendly staff on duty.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel staff was kind and helpful. Venue close to bus station
Stayed 1 night in Sep 2017

6/10 Okay

Yolanda, London

Disliked: Cleanliness, property conditions & facilities
A hotel that disappointed us.
Unfriendly staff Room was dusty, I am allergic to dust. There were cockroaches crawling around Not happy at all with the experience. Thanks.
Stayed 4 nights in Jul 2017

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great 1-2 nights stay for business
very good location
Stayed 1 night in Jun 2017

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Town centre hotel
Town centre hotel,ok for business use

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Quick stop over
Room was comfortable and very clean. The bed was comfortable, the air conditioning quiet and efficient and we had plenty of hot water for the shower ( over the bathtub rather than a cubicle. The car park next door charged us 4.50 euro for just over 24 hour period. As to any gripes we had: The fridge was locked for some reason, and the safe key that we paid for didn't function. The staff agreed to look after our valuables free of charge in the safe at reception and refunded the payment we had made, but couldn't explain the locked fridge, saying they were old and not plugged in any more.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist extremely helpful.
Pleasant air conditioned lobby, clean with helpful staff. Vending machines not overpriced. Finish very pleasing, good value for money except for room safe and mini fridge in room. These require deposit, key and a fee. Cleaning excellent. Close to public transport, but doesn't run past hotel, so reasonably quiet. Didn't use adjoining cafe/bar/restaurant as breakfast room was all we needed, but looked good. Not a large, but adequate size room. Cleaning done promptly and no corners cut. Overall a pleasant stay.

6/10 Okay

DAN

Liked: Cleanliness, staff & service

6/10 Okay

Michelle, Middlesbrough

Central and cheap
We have stayed at this hotel due to its central location and price on several occasions as everything is within walking distance you don't need a car so would stay here again, however the gentleman on reception is not overly welcoming the rooms could do with being up dated and are on the small side but we only sleep in the room so has everything you need. If you are looking for a no thrills centrally located hotel then yes stay here if you want are looking for anything more I would recommend looking else where.
Response from Elisabet on 19 Sept 2015
Thank you very much for your comments, all suggestions are welcome to improve and continue to offer good value for money. Elisabet Robles. Department of Customer Service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good spot
Wifi didn't work in room. Apart from that it was excellent. Superb location. Spotless room.
Response from Elisabet on 15 Aug 2015
We appreciate your comments, we apologize for the wifi, it should function properly throughout the hotel, including rooms, pass note to the corresponding Department your complaint. Elisabet Robles.

8/10 Good

Hardshaw, Merseyside, UK

Liked: Cleanliness, room comfort
great location
The hotel location is the best in the town and close to lots of good shops, bars and restaurants. There was little noise and the place felt very safe with late nights outdoors and reasonable prices (the hotel was excellent value for money, clean and everything worked).The breakfast wasn't great but there is enough to eat and the coffee was good; I would definitely return - both to the town and the hotel.

4/10 Poor

Steve, UK

Disliked: Cleanliness, room comfort
Central Hotel
Requested a quiet upper room but I perceive no rooms are quiet due to roadways on all 3 window sides of the hotel. Room 510 was given for a 2 night stay, however 3 access cards wre issued due to repeated failure of the room card reader - very frustrating. The room had a balcony window that was pretty mucky on the outside. At least 2 terrazo floor tiles were loose on the bedroom floor. a large bug had been killed on the ceiling prior to occupancy, with several footprint marks around it (thrown shoes!!??). The air conditioning appears to use air from the hot service vent that runs up the inside of the hotel so it was essential to sleep with the balcony door open for ventlation and cooler air. The shower head support would not hold the shower head due to missing parts. Breakfast was adequate, although the hot food plate was cool on both breakfasts attended; a lack of tables was apparent at 830am breakfast. If this hotel is awarded 3 stars, then perhaps room 510 is not a true reflection of the grade allocated. However, if all rooms are typical of my observations then I'm sure a better quality short break could be had elsewhere!! I do not recommend this hotel based on this mid October 2013 experiance.

6/10 Okay

Paddy, Ireland

Air con not working very hot at night but good hotel

6/10 Okay

David, South Wales

Liked: Cleanliness, property conditions & facilities, room comfort
Basic Hotel in Central Location
Booked this hotel due to its central location & nearness to the local airport as we we arriving on a late flight. There is no dedicated parking and I believe we were lucky to get street parking due the lateness of our arrival. The receptionist advised we had free parking up until 9am the next morning. The rooms were basic, clean & tidy. As we were set to make an early start we also paid the extra for breakfast, which on reflection was not really worth it: the continental style breakfast was not that appetising, apart from the fruit. Although it served purpose, would not like to stay at this hotel for too many nights.

8/10 Good

ed, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gaudi in Reus
Overall fine, a bit of walk from the railway station although only 5 minutes from the bus station. It was warm and sunny, so quite pleasant. Staff helpful. Big breakfast. Overall quite satisfied.

8/10 Good

Ciara, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
I enjoyed the hotel. I stayed here before I was getting my flight home the next day. The room was bright and had all I needed.

8/10 Good

Ros, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well placed for the centre
Good value and position with an underdround car park right next door at a reasonable 8e for 24 hours.

8/10 Good

Ruth, Shropshire, UK

Liked: Cleanliness, staff & service, room comfort
Very good value for money.
When we arrived we were allocated a room which had not been serviced since the last guest, however this was not a problem and we were immediately given another room which seemed larger than the original one! Breakfast was perfectly adequate. Very convenient for us as we arrived late into Reus airport and wanted somewhere clean and pleasant to stay before travelling on next day. Very good value for money.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

fred h, spain

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Very good position but hotel decor etc is looking tired but made up by very helpful staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Hotel Gaudi, Great base for exploring Reus town
Stayed at this Hotel previously and have no problem recommending it to others. well situated in the old Reus town. Only about 10 min walk from the central bus station. You can easily catch the bus from Reus airport and then have a short (slightly up hill) walk to the hotel. the bus will cost you about €2.50 (No: 50 bus) and a taxi around €20 for the journey. Hotel is roughly 3 star by UK/Irl standards , decor is from the 80's, this is only a minor issue as its location is ideal for sight seeing Reus and its cafes, shopping etc and proximity to the bus and Rail stations outweighs this.Its Not a 5 star hotel so don't expect 5 star standards and you wont be disappointed. Spent 2 nights there including breakfast for €108 for two people sharing. There was a tourist tax of €1.98 payable at check in!(Hardly worth collecting?). Breakfast was a buffet type, basic but adequate served from 07:30 to 10:30. Best go early for best selection. Fruit, Cereals,Yoghurt, rolls, croissants etc . Hot Spanish bacon and sausage, cold meats selection etc. Cafe/bar attached to hotel great for a few beers after exploring the town. Some street noise in rooms on lower floors! No: 10 bus passes the front door and will take you to the Railway station in about 15 min. Return fare to Barcelona is € 17.80, Get off at station after Barcelona Saints for great location in Barcelona. Enjoy!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
close to shops and gaudi museum
hotel was fine for the money although for anyone over a size zero using the bidet is near to impossible. the air con doesn't work and the room has a little 'tired feel' generally although if you are tired the bed maks it nigh on impossible to sleep - most uncomfortable

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
average
I was disappointed on arrival at the hotel as no help given to find a restaurant. Being 2 females on our own we felt very threatened in the surrounding district in the evening. Perhaps more guidance could prevent this? Shower in room hopeless.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In centre of Reus
The Hotel was very central to the centre of Reus. It was in anice quiet area. The hotel was welcoming & freindly

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value for money
Very clean and quiet hotel in Reus centre, very friendly staff. Excellent value for money. Located near Port Aventura (5 minuts by car)

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
aircon
hotel nice, staff lovely, restaurant nice food and ok price. Only one problem was air con did not work we felt much better and cooler with it off

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean and very convenient to the centre of town for a very reasonable rate

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In good location in this small town
No problems whatsoever. Well appointed and spacious. A very good breakfast selection. Great value.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect hotel for all.
We only stayed here for the one night, after previously visiting Barcelona and Benicassim music festival, we chose this hotel because of it's close proximity to the airport, which was no more than 10 minutes and €20 in a taxi. It is also worth mentioning that Reus is not, in fact, the edge of the world as it would so appear when you arrive at the airport - mainly due to the lack of a shop and lackadaisical public transport system - but when you have the opportunity to explore the city yourself, you will discover that there is a lot more going on than meets the eye, I recommend taking yourself for a wander through the city centre (5/10 mins walking from the hotel) and you will stumble across a plethora of restaurants, department stores and shops hidden next to traditional churches and Gaudi's architecture. The rooms were very spacious, clean and the beds were extremely comfortable, in my opinion it was a very high 3 star hotel and pushing the boundaries for it's 4th star. The only thing I have to complain about was how unhelpful some of the members of staff were: I told the receptionist that we would like a taxi to the airport for the following day and asked him if he could order one for us. He said yes, he would but give him 5 minutes because he was busy. So we took a seat in the lobby, directly across from him and sat there for at least 20 minutes without any acknowledgement from him as he sat looking into his computer screen, which I found to be very bad customer service.

8/10 Good

Carol, Isle of Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Excellent location in Reus town. Room fine and excellent value

2/10 Terrible

Hossam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful hotel
it was a bad experience in term of air conditioning , room equipment was not working ,i never think tyo revisit this place again

6/10 Okay

Rosalind Mellon

Liked: Cleanliness
Good value for money
This is the second time we have stayed here to be close to friends in Reus. Hotel is very central and good value for money. Reception staff could be a little more helpful though. We asked for an iron and ironing board and got an old steam iron that did not work properly and no board . We were told to use the bed! Obviously he had never tried to iron a linen dress before! Air conditioning did not seem to work as was blowing hot air. We just left the windows open all night. Breakfast good and hotel is certainly value for money

10/10 Excellent

Anjuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,convenient hotel,very close to shops and restaurants.Will definitely use again

8/10 Good

Charles, west midland UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Gaudi Reus
This is absolutely the best hotel to use if you are site seeing in Reus. good links from the airport too. Staff could do with some english but we are in spain after all