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Reviews of 4R Salou Park Resort II

3 out of 5
4R Salou Park Resort II
C/ Amposta 4-6, Salou

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 95 reviews" "
Rating 8 - Good. 35 out of 95 reviews" "
Rating 6 - Okay. 18 out of 95 reviews" "
Rating 4 - Poor. 18 out of 95 reviews" "
Rating 2 - Terrible. 5 out of 95 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Vincent

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioning is very outdated and dusty leaving a strong smell in the room. The breakfast was pretty bad and barely edible in fairness. The only safe options are what were not cooked directly by staff. The hotel strength is its location and proximity to beach, center and transportation to portaventura Park. Correct place to stay but I cannot imagine having all inclusive there it would be painful.
Stayed 4 nights in Aug 2023

8/10 Good

Mathew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were and comfy
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , short break.
Stayed 3 nights in Jun 2022

6/10 Okay

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good hotel & location Staff let it down !
On arrival I was asked for copies of my booking which I only keep in my Hotels.com virtual wallet. I was then asked to email over all 6 seperate bookings. By this time the rest of my party (12 total) had checked in without any issue? In the end I didn't need to send them so was a waste of time. Hotel itself was good, nice pool area and bar staff were great. Room itself was nice but only one extremely flat pillow provided and no spares. Other members of the party ahd extremely bad smells from the drains but was told they'd just put bleach down and to come back later, did not improve! Restaurant staff were very unaccommodating, rude, obviously not very happy in their jobs and took it out on paying customers. I was scolded for making my son a small sandwich at breakfast to take with him (as he hadn't eaten), I paid for half board and was only eating there once due to a day trip. Made to feel like we were an inconvenience being there, maybe due to end of season I don't know. Plenty of nice places to eat especially Gabbers just down the road who couldn't of been more accommodating to us and all our children.
Stayed 1 night in Oct 2019

6/10 Okay

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, good location but staff let it down!
On check in I was asked to email over all my booking confirmation details even though I had in my hotels.com wallet and they clearly had my records available. I'd made 5 separate booking for my party therefore was not ideal after all the travelling. Eventually I didn't need to as the rest of my party had already checked in by this point. I cannot fault the actual hotel or rooms, they were clean and quite modern. Comfort wise they were ok although if you like a pillow then you'll be disappointed as you get one non-existent pillow and no spare. Food was ok but lots of nice eating places around especially Gabbers, really friendly and great food at a good price. Unfortunately the staff let the place down, the restaurant being the worst. We were there as a group with many children and there was no friendly smiles or greeting wherever you went. You were made to feel like you were an inconvenience. At breakfast as we had to be out early for a trip, I made my son a small bread roll with a piece of ham on and I was scorned loudly that I could not do it. Absolutely pathetic especially when I'd paid for Half board and was going to be out of the hotel all day without any other meals. I still took it or it would of gone in the bin anyway surely? Bar staff were by far the nicest, maybe as it's end of season and they were all fed up but based on that I would not return. Manager was helpful when were changing hotel from Park II to Park I when other staff didn't seem to know.
Stayed 2 nights in Oct 2019

8/10 Good

Siobhan

Liked: Staff & service
Basic and fine
Basic hotel. Rom very small. Waiting and bar staff are a credit to the hotel. Food not bad but tended to be quite cold (self serve buffet) especially at breakfast - could do with a rethink on how eggs are fried (swimming in grease) and how food is kept hot. Rooms cleaned daily, could do with updating rooms. Front of house reception staff can be somewhat dismissive (especially receptionist - blondish curly hair) who was my first contact when I arrived and did not impress
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Katya B on 3 May 2019
Muchas gracias por su visita y por alta valoración de nuestros servicios. Un saludo.

8/10 Good

Bethany

Liked: Property conditions & facilities, room comfort
Average stay.
We stayed here for 1 night and it was okay. The room was nice and modern. The bathroom was very small but had a bathtub which was good. However the food was not very good. There was not much selection, and it was quite cold too. We wish we hadn’t booked half board and had gone elsewhere for dinner. We much preferred the 4R playa park - not much difference in price, same brand, very close to this hotel and the food was amazing.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good!
When we arrived the hotel could not find our booking. Finally got to the room the bathroom was disgusting. Bed is solid and only one pillow. Bar staff where rude. Breakfast was not good, no staff around pool area children left to run wild and dive in pool every 2 minutes soaking everyone around. Walls paper thin could head couple next doors loud bedroom antics every night. Not a relaxing hotel for couples.
Stayed 5 nights in May 2018
Response from Katya B on 25 Jun 2018
Thank you for taking the time to review your recent visit. I am very disappointed to read that your stay did not meet your expectations on this occasion. We will discuss your comments with the relevant departments and all necessary measures to enhance the service level will be taken. We value your feedback and hope for another opportunity to exceed your expectations. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel.
The overall appearance of the hotel was good. The room was modern and clean, The breakfast lunch and dinner at the hotel was much better then we expected. Plus the hotel staff were all very polite and helpful during our stay at the hotel.
Stayed 1 night in Apr 2018

2/10 Terrible

Dan, United Kingdom

Disliked: Property conditions & facilities, room comfort
Failed to do the simple things
Poor old air con onlt cooled Both balcony and room door faulty Rude grumpy Night Manager Poor expensive pool table Breakfast most disappointing; terrible coffee, artificial juice, artificial eggs ect Did have a very nice 4* restaurant in the building which was very nice and good food contrasting rest of the hotel. No room for parking no even in the hotels 18e per night car park.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxed, friendly hotel.
Great hotel, beach 5 mins walk away, shops and bars a couple of minutes away. Hotel very clean, staff very helpful.

10/10 Excellent

ann, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
playa margarita review
i have stayed in this hotel twice now and i have found it very enjoyable.the rooms are very clean and the air con is great.the food was lovely and the staff were very friendly.the two pools are great and are suitable for children.The hotel is very near the local beach and is in walking distance to shops and all local nightclubs.when i return to salou i hope to stay here again.

8/10 Good

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Recepconista mediocre. Novata.
Stayed 1 night in Apr 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta situado en un sitio centrico,personal muy agradable,muy recomendable
Stayed 1 night in Feb 2024

2/10 Terrible

Tatyana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada que ver con la reserva que hizo asi que espero que me devuelves el dinero
Stayed 2 nights in Feb 2024

6/10 Okay

Gerard

Liked: Cleanliness
Disliked: Room comfort
Personnel ne parlant que l’espagnol confort moyen , ventilation bruillante
Stayed 1 night in Dec 2023

8/10 Good

Estefania

Stayed 1 night in Oct 2023

4/10 Poor

Carol Ximena

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Habían pocas opciones para comer vegetariano, ña habitación muy fea, antigua y básica, el personal muy grosero, muy caro para lo que es
Stayed 2 nights in May 2023

10/10 Excellent

ORLANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel ! Très bonne situation géographique, implanté comme dans un « mini quartier » avec tout à portée de main. Petit déjeuner buffet inclus dans le prix est un plus. Wifi gratuit. Buffet halal top. Réception 24/24. Grand balcon. Deux ascenseurs. Des grosses difficultés de stationnement en période estivale, pensez à réserver le parking de l’hôtel (vite plein) sinon, il vous faudra stationner plus loin
Stayed 5 nights in Aug 2023

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicino alla spiaggia cuvina ottima camera spaziosa e moderna ottimo il Bar camqo da calcio ottima cena
Stayed 9 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hôtel très bien situé à 2 min à pieds de la plage et du centre Personnel fatigué mais très sympa et serviable La restauration se passe uniquement en salle 😡 Les draps et serviette très très usés et grisâtre. Chambre très petite pour 3 et piscine riquiqui
Stayed 9 nights in Aug 2023

4/10 Poor

Geoffrey

Stayed 1 night in Aug 2023

6/10 Okay

Fatlinda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hébergement facilement accessible, personnels peu souriant ou aimable (pas tous). La propreté laisse à désirer, chaque jour après le passage de la femme de chambre il y avais soi des cheveux sur les draps et salle de bain, soi draps et serviettes sales. La chambre était bien plus petites que sur les photos mais bon ça a la rigueur c’est pas grave. Repas, nous aviez pratiquement que la même chose qui était proposer, mais bon. Si vous ne mange ni porc ni poisson, vous allez rester sur votre faim. L’hôtel 4 étoiles était plutôt 2 étoiles. Après la plage était proche c’était l’essentiel.
Stayed 5 nights in Jul 2023

8/10 Good

Beatriz

Liked: Cleanliness, staff & service
Bufet muy escaso picina pequeña lo demas excelente
Stayed 3 nights in Jul 2023

10/10 Excellent

JENNIFER

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Muy bien para ir en familia
Stayed 6 nights in Jul 2023

2/10 Terrible

Elmostafa

Stayed 1 night in Jul 2023

8/10 Good

Carla Andreia

Stayed 1 night in Jun 2023

10/10 Excellent

Larisa Georgiana

Stayed 1 night in Jun 2023

4/10 Poor

Quim

Disliked: Staff & service, room comfort
No es para parejas
No es un hotel para parejas, sino para familias o jovenes que no respetan mucho el derecho de los demas
Stayed 1 night in Jun 2023

4/10 Poor

francoise

Travelled with family
Disliked: Property conditions & facilities, room comfort
Seul l'emplacement est bien pour Port aventura
Hotel bien placé pour Portaventura, mais bruyant, vétuste, balcon trés trés proche avec toutes les chambres, du vis à vis dans la chambre. Confort des matelas pas top. Un spa impossible d'y aller, horaire de 10hà13h et de 16hà18h les heures où on est soit à la piscine, la plage où dans le parc de loisirs. Je ne recommande pas.
Stayed 2 nights in May 2023

8/10 Good

alain

Liked: Property conditions & facilities, room comfort
Notre chambre n’a pas été faite durant les 3jours de notre séjour malgré notre signalement à la réception
Stayed 3 nights in May 2023

6/10 Okay

Roser

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Las instalaciones y el personal excelente, pero no me gustó porque me mintieron en el momento de hacer la reserva y durante el check in. Vinimos con un niño de 10 y una niña de 3 años y escogiyeste hotel porque tenía animación, sala de juegos y spa, que pensé cómo está el tiempo, así si hace feo o frío los niños pueden bañarse igualmente. Me dijeron por teléfono que el spa para pequeños se pagaba la mitad, porque se paga a parte claro... Total que al hacer el check in nos enseñaron el horario de la animación y nos dijeron que el spa para ella está gratis. Después de comer al hacer frío y la piscina exterior estar helada, dijimos de ir al spa, entonces en el mostrador nos dijeron que en el spa no podían entrar niños menores de 8 años, y de todo el horario de animación no había nada porque no habian contratado animación porque habían pocos niños alojados. Si me lo hubieran dicho cuando pregunté por teléfono hubiera buscado otro hotel, opciones para niños pequeños cero patatero....solo por eso no volveré a este hotel

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien calidad precio , volveremos
Stayed 2 nights in May 2023

10/10 Excellent

Miguel eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo más incómodo que a la hora de la entrega de la habitación ya que la encargada de la recepción se encontraba hablando por teléfono y solo se limitó a pedir la llave sin preguntar que habitación ni como la habíamos pasado ni nada. Solo dijo dónde está la llave y continuó hablando por teléfono muy mala la despedida lastima todo lo demás perfecto. Fue a la diez de la mañana del Día Quince de mayo
Stayed 2 nights in May 2023

8/10 Good

Serre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Lourdes

Stayed 2 nights in Apr 2023

8/10 Good

Cristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 3 nights in Mar 2023

6/10 Okay

Alejandro

Business traveller
Liked: Cleanliness, property conditions & facilities
Mucho residente ucraniano en pijama y zapatillas en recepcion y restauracion como si estuvien en su casa. No es lo que quieres ver al llegar a tu alojamiento por trabajo o relax.
Stayed 1 night in Mar 2023

8/10 Good

Arben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hygiene war super, mich hat nicht gefallen Parkplatz in Hotel muss ich bezahlen 10€ pro Tag.
Stayed 4 nights in Feb 2023

4/10 Poor

Palade

Liked: Staff & service, amenities
Stayed 1 night in Jan 2023

10/10 Excellent

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jamal

Stayed 1 night in Dec 2022

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

Foued

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas professionnel
Aucune communication possible avec eux … des soirées agitées dans l’hôtel.. le matin aucun respect a partir de 7h .. chambre mal rangée, puis après une journée à tarragone de 8h retour à l’hôtel et chambre ouverte avec tous nos affaires dedans .. niveau sécurité 0
Stayed 4 nights in Oct 2022

4/10 Poor

Gaomi

Stayed 1 night in Oct 2022

2/10 Terrible

Pierre

Stayed 2 nights in Oct 2022

8/10 Good

Jean luc

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ensemble de 2 hôtels séparés par une piscine, situés à proximité de la rue piétonne. Belle chambre avec climatisation et équipée d'un mini réfrigérateur. Petit déjeuner sous forme de buffet bien garni mais avec des produits industriels. Séjour agréable.
Stayed 1 night in Oct 2022