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Reviews of SM Hotel Turissa

2 out of 5
SM Hotel Turissa
Avda. del Pelegri, 27, Tossa de Mar

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 263 reviews" "
Rating 8 - Good. 114 out of 263 reviews" "
Rating 6 - Okay. 41 out of 263 reviews" "
Rating 4 - Poor. 13 out of 263 reviews" "
Rating 2 - Terrible. 4 out of 263 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

graham

Great hotel middle of town
Stayed 1 night in Feb 2024
Response from SM Hotel Teatre Auditori on 20 Feb 2024
Dear Graham, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

6/10 Okay

Alvin

Stayed 1 night in Dec 2023
Response from SM Hotel Turissa on 15 Jan 2024
Dear Alvin, Thanks for your review regarding your recent stay. We apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. It is our hope that you will give us another opportunity to serve you. Kind regards,

10/10 Excellent

Marivina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from SM Hotel Turissa on 5 Jan 2024
Gracias por su reseña sra. Marivina. Nos alegra que haya disfrutado de su estancia y esperamos tenerles de vuelta en un futuro próximo.Atentamente,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxed break
On arrival we received a lovely reception, everything was explained very clearly, even how to get free parking. Our room was very clean, serviced daily, and immaculate. The breakfast was fresh, served to 1200hrs . The hotel location was excellent, a short walk brought you to the beach. All in all a great experience.
Stayed 6 nights in Oct 2023
Response from SM Hotel Turissa on 25 Oct 2023
Dear William,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
We were at the hotel for 2 nights. The hotel is conveniently situated to access the town , bars, restaurants, beach , shops and old town. It is a smallish hotel rather than a great big block hotel with loads of rooms which we find preferable. The room wasn't massive but more than adequate for our needs. It was modern and very clean. Downstairs there is a small snack bar which serves sandwiches etc and the prices are reasonable. The price included breakfast. If you want a fry up its not for you but it had a wide varity of food choices to suit most tastes and we thought it was excellent. We didn't use the pool but it looked pleasant if small. Our only disappointment was the parking but if you arent travelling by car the bus station is a stones throw away.
Stayed 2 nights in Oct 2023
Response from SM Hotel Turissa on 25 Oct 2023
Dear Marcus,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the feel of the room, very comfy. Loved the bar and people who worked there. Room was clean and what was expected. Breakfast was fantastic. The coffee machine was great, and a lot to choose from for breakfast. Location was great.
Stayed 3 nights in Jul 2023
Response from SM Hotel Turissa on 2 Aug 2023
Dear Sir,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Maryhazel

Stayed 2 nights in Jul 2022
Response from SM Hotel Turissa on 2 Aug 2022
Apreciado Sres. En primer lugar quiero expresarle nuestro agradecimiento por completar el cuestionario de satisfacción sobre su reciente estancia en nuestro hotel. Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado. Su opinión es muy importante para nosotros y utilizamos cada sugerencia para mejorar y crear una experiencia agradable a cada uno de nuestros clientes. Esperando volver a verles de nuevo, les deseamos que tengan un buen día! Atentamente,

10/10 Excellent

Lilian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The hotel is well located, has an amazing breakfast, very friendly and helpful staff. It is definitely a good value for money.
Stayed 2 nights in Dec 2021
Response from SM Hotel Turissa on 22 Dec 2021
Dear Lilian, Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

6/10 Okay

Laura

Stayed 1 night in Nov 2021
Response from SM Hotel Turissa on 2 Dec 2021
Apreciada Sra. Laura, Primero de todo agradecerles escoger nuestro hotel para su estancia en Tossa de Mar, agradecemos que haya compartido su experiencia con nosotros. Lamentamos no haber cumplido con sus expectativas, comentarle que trabajamos día a día para mejorar las instalaciones de nuestro hotel y el servicio que ofrecemos a nuestros clientes. Esperamos poder tener la oportunidad de tenerles de vuelta en un futuro y poder cumplir con sus expectativas. Reciban un cordial saludo,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from SM Hotel Turissa on 12 Mar 2020
Thanks a lot!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is simple, but has everything you need. It’s very well located, with a parking just beside it, comfortable beds and the shower Iowa’s fantastic! Although we had only one night there, I would definitely go back 🙂
Stayed 1 night in Feb 2020
Response from SM Hotel Turissa on 5 Mar 2020
Dear Guests, Thanks for staying with us. We are very glad to know that you have had a great time in our Hotel and all the services provided have been to your liking. We hope to see you soon again! Kind regards,

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & amazing breakfast 👍
Room was cozy and actually good size for Europe. Clean and quiet with good location . Excellent breakfast with good coffee included .
Stayed 3 nights in Jan 2020
Response from SM Hotel Turissa on 31 Jan 2020
Dear Sirs, Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and welcoming. clean and smelling fresh hotel. As stated on some of the other reviews you can here the neighbouring rooms and hall way but a few beers on a night solves that problem. Id happlily stay here agai.
Stayed 12 nights in Dec 2019
Response from SM Hotel Turissa on 8 Jan 2020
Dear Sirs, Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
High quality hotel at a very reasonable rate. The breakfast buffet was outstanding.
Stayed 1 night in Oct 2019
Response from SM Hotel Turissa on 25 Oct 2019
Dear Guests, Thanks a lot for your review. We are very glad to know that you have had an enjoyable stay with us. We hope to see you soon again. Kind regards,

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from SM Hotel Turissa on 7 Oct 2019
Thank you very much!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base if you are on a budget for exploring Tossa de Mar. Clean towels and room tidied everyday. Pool -small but ideal for us as we like the beach as well. Good air con. Only negatives-small shower and traffic noise but its location is the big plus and very clean.
Stayed 9 nights in Aug 2019
Response from SM Hotel Turissa on 26 Aug 2019
Dear Sirs, Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from SM Hotel Turissa on 26 Jul 2019
Thanks you very much! We hope to see you soon again! Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab place, clean, free wifi, free breakfast, pool, great staff What more could you want?
Stayed 7 nights in Jul 2019
Response from SM Hotel Turissa on 22 Jul 2019
Dear guests, Thanks for your review. We are very glad to know that your have had an enjoyable stay with us. We hope to see your soon again! Kind regards,

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place!
Very nice clean rooms. Staff is friendly. Great location. Room and shower are small.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019
Response from SM Hotel Turissa on 16 Jul 2019
Dear Sirs,Thanks for your review regarding your recent stay at our hotel.Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location is fantastic and hotel is very clean, breakfast is quite good, rooms are tiny, not all the rooms have a balcony
Stayed 4 nights in Jul 2019
Response from SM Hotel Turissa on 16 Jul 2019
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast and the cleaning staff were very good.... the reception staff were miserable, we have never in our life been in a hotel without an ironing board and had to beg for the iron, the room pictured with the double bed and terrace does not exist as far as we could see even though we had requested it far in advance, the Rooms with balcony are tiny and the balcony is inadequate and scary....the shower cubicle is minuscule, this definitely is a budget hotel which even though a 2 star the photos are deceptive ..
Stayed 10 nights in Jun 2019
Response from Dirección Hotel Turissa on 20 Jun 2019
Thank you for your comment, Your opinion is important for us

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base
Recently Modernised hotel, clean all over, fresh rooms, good WiFi and good breakfast. Great base minutes walk from the beach. Only thing was felt walls were thin and could hear noise at night and morning with people comin and going.
Stayed 4 nights in Apr 2019
Response from SM Hotel Turissa on 3 Jun 2019
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would happily stay again!
Excellent Hotel! We had a comfy bed, our own spacious bathroom with a shower and a simple buffet breakfast which was included in our stay. Definitely worth booking!
Stayed 2 nights in Feb 2019
Response from SM Hotel Turissa on 25 Feb 2019
Dear Sirs, Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Tossa de Mar
Great location, good breakfast and friendly staff.
Stayed 1 night in Jan 2019
Response from SM Hotel Turissa on 18 Feb 2019
Thanks for your review! We hope to see you soon again!

8/10 Good

Gavin

Comfortable bed & good hot shower
Stayed 1 night in Nov 2018
Response from . on 9 Dec 2018
Thank you for your comment, Your opinion is important for us

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Best Place for the Money in Tossa!
Nice little hotel near the bus stop and beach area. Easy walking distance to all sites. Buffet was good, staff very helpful. The room is small but clean and has a small balcony. You can't do better in a popular beach resort like Tossa de Mar. I will stay here again for sure. Best accommodation for the money.
Stayed 1 night in Oct 2018
Response from . on 9 Dec 2018
Thank you for your comment, Your opinion is important for us

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Turissa, which had absolutely everything we needed to be comfortable. They allowed us to leave our luggage at the hotel early so we could go and explore. The room was as advertised. The bathroom was MASSIVE though and it had a great shower! Everything was always clean and the hotel lent us some beach towels which was very kind. The breakfast is very simple so keep that in mind. The location of this hotel was great though - it's a 2 minute walk from the main bus stop and about 10 minutes into the centre of town. The location is perfect because its near all the action but not TOO near. If you're anything like me, you will want to escape the centre of town at night time and have a more peaceful sleep a bit further away, and this was perfect for that.
Stayed 2 nights in Jul 2018
Response from SM Hotel Turissa on 14 Sept 2018
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!

10/10 Excellent

Annie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel for the price.
This was such a lovely small hotel. The staff were great, waited up for us as we were late arriving. Breakfast was excellent every day. A good choice of food and drinks and it was served until noon!! Our room was small but adequate as we were not in there for much of the time. Large balcony on the top floor with great views. Great shower and maid service every day. Pool was small but deep. What more could you want? :) Tossa is a lovely place. Lots of shops, bars and restaurants. Not many Brits and no high-rise hotels. Would recommend this place to anyone, and I have.
Stayed 7 nights in Jun 2018

4/10 Poor

PD, Rotherham

Liked: Cleanliness
Disliked: Staff & service, room comfort
Couldn't get in Reception locked and took 25 minutes for a lady who spoke no English to come to the door and be very rude to me. No wake up call service. Soooooooooooooooooooooo noisy. The windows are not think enough. The floors are tiled so you can hear every murmur above you. Avoid at all costs
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Convenient budget hotel
Good for price. Basic but well stocked breakfast. Near to sites. Clean no frills room. Good value.
Stayed 1 night in Mar 2018

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean, with a friendly staff.
Great location, near eating places and 3-4 minutes walking from the famous cathedrals.

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Teach, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed season so one of few available
Perfect location next to bus station. Easy to walk about. Clean, comfortable and cheap.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and tidy hotel in quiet street
stayed only one night in this nice and tidy hotel easy walk to beach and historical part of town, they give you a lovely breakfast and all at a very reasonable price, found close by easy street free parking, staff where nice and friendly

8/10 Good

Bruce, London

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant , basic hotel, good value for money
The hotel was clean and well situated. The bed was a bit small but overall the room was comfortable for a short stay. Breakfast was again basic but for the price perfectly acceptable. Overall very little to complain about for the price, which was very cheap as Tossa de Mar is absolutely deserted in January to the point where it is difficult to find a restaurant open at night

6/10 Okay

William, Jacksonville, FL

Liked: Cleanliness
Disliked: Staff & service
Inexpensive, clean, nice stay
For the price you can't beat this place. We ended up with double beds but just pushed them together for the night. Breakfast included but WIFI is NOT. You get 15 minutes free and then there is a surcharge. Very clean spot.

10/10 Excellent

Kristian, Slovakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
It was very nice hotel near the city center and close to the beach.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience!!!!!!
Very poor experience!!!!! Not recommended. receptionist with poor attitude, no smile on their faces, and even no one check-out for us. We knocked on doors, shout with "hello" but no one's there. only suitable for stay with no expectation in services.

8/10 Good

Phillip, AUSTRALIA

Liked: Cleanliness, property conditions & facilities, room comfort
PLEASANT, SIMPLE HOTEL IN NICE LOCATION
Surprisingly pleasant stay in a small, well presented hotel. Room was clean, small, basic but adequate. Breakfast was a great start to the day. Neighbourhood is excellent with vibrant alleyways down towards the beach that become very lively at night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget hotel!
Budget hotel with pleasant room and double aspected windows which served all our requirements-clean comfortable bed, hot powerful shower, plenty of towels and friendly cheerful staff always willing to help.The 08.00 -12.00 breakfast time was a great idea for a leisurely lie in.

8/10 Good

TREVOR, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Turissa
It's a basic hotel but it's nice and clean, comfy and warm. I've stayed here a few times and rate the place quite highly but the breakfast could be better, particularly the coffee and cooked selection which I tend to avoid (sorry)

8/10 Good

Joe , P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in Tossa de Mar
Perfect distance to walk to the beach daily.Breakfast is very tasty in the morning and sets you up for the day ahead! Cleaners come every day to change the sheets which is very good! Air-con great and lovely view over the town!! One of the most reasonable hotels in Tossa!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my holiday hotel
good location, staff where helpful, town had most things you would need, beech good and surrounding area

8/10 Good

JT, England, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Good small hotel
Room was good - bathroom a bit of a tight squeeze. Balcony fine, breakfasts good choice. Small hotel which suited our needs as a couple with no children. Pool small but very nice poolside area

6/10 Okay

Verified traveller

10/10 Excellent

David, Essex, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turrassa Hotel - Ideal location for Beach & Shops
An excellent, small clean hotel with helpful staff. Our second year. We will go again next year.

8/10 Good

Natacha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incroyable rapport qualité/prix
Hôtel impeccable, belles chambres finies en marbre, literie confortable, petit déjeuner copieux et varié, employés sympathiques, incroyable rapport qualité/prix. Seul bémol : la douche ridiculement étroite (moins qu'une cabine téléphonique).
Stayed 3 nights in Dec 2023
Response from SM Hotel Turissa on 15 Jan 2024
Madame Natacha,Merci pour vos commentaires sur votre séjour dans notre hôtel. Ce sont très précieux pour nous et pour tous les personnes qui choisissent de rester dans notre hôtel. Ils nous permettent d'améliorer chaque jour la qualité de nos services. Nous rendons hereux de savoir que vous avez profiter de votre séjour dans notre hôtel. Nous espérons vous revoir bientôt. Merci encore et bonne journée! Sincèrement,

8/10 Good

frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien mais juste la salle de bain trop étroite
Stayed 3 nights in Oct 2023
Response from Sm Hotel Turissa on 6 Nov 2023
Monsieur, Madame,Merci pour vos commentaires sur votre séjour dans notre hôtel. Ce sont très précieux pour nous et pour tous les personnes qui choisissent de rester dans notre hôtel. Ils nous permettent d'améliorer chaque jour la qualité de nos services. Nous rendons hereux de savoir que vous avez profiter de votre séjour dans notre hôtel.Nous espérons vous revoir bientôt.Merci encore et bonne journée!Sincèrement,