This hotel should be rated with a 7 or lower, not a 9! Stay away! The high rating are from 2017 and earlier, so probably it has give downhill since then?
The person manning the front desk was extremely rude and not at all helpful (for example they told me to go to a 30euro per day parking when only 2 blocks away was plenty of free parking). They had a lousy attitude.
There were flies everywhere all over the food and on the free lemonade and in the room. All the staff, including the food service staff smelled horribly like cigarettes and were constantly smoking (so I was afraid I would get sick). The room was non smoking but smelled like cigarettes because people are allowed to smoke on the attached balconies.
They told me I would get a free drink at the bar, but after I got my drink they told me I needed to pay for it, only the snack was free.
When I left and asked for a bottle of water in the morning before leaving, I was told I had to pay for it, even though there was one in my room I could have remembered to grab.
This place is so far from a 3* hotel….mor e like 1*! It’s gross!
The only good thing was the location.