Ratings based on 348 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveller from Nottingham, UK

Excellent value for money

Posted 16-Oct-2017
Pros: Entertainment team stood out. Great variety of desserts.
Location: Siam Park is great and within walking distance. Aqualand is also within walking distance Medieval dinner show by bus Submarine safari by bus
I normally like to stay in 5 star hotels when I go on holiday but was looking to save a bit of money this year due to paying for a divorce, I was a bit worried prior to going that the hotel might be a dive because I got it so cheap, I needn't of worried though! Hotel is very clean and for how much it cost I couldn't find fault. Me and my 3 year old son went and it was the best holiday I've had, the children's entertainment team are brilliant and all the staff are extremely friendly and polite and work very hard. Great hotel would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller from glasgow

Great hotel

Posted 10-Oct-2017
Staff are super friendly and helpful Great food loads to choose from Premium brand spirts Non stop entertainment Entertainment staff also an amazing
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Nice hotel near to shops and restaurants

Posted 04-Oct-2017
Pros: Clean , Staff Friendly and amazing prawns in the buffet at lunch time.
Cons: Tea/Coffee making facilities in room.
Location: Lots of shops nearby including a mini mart. Some nice restaurants and a nice easy walk to the marina.
As our annual "girlie" trip ,this hotel was busier and slightly noisier then we are used to. However , whilst the hotel could have done with a little updating it was exceptionally clean. Every evening the pool team jet washed all beds and even the cabana's in the adults only area. The food was good for breakfast and lunch but even though we were on all inclusive we did go out for dinner in the restaurants only a 5 min walk away. Our room was on the side road , so you could hear noise throughout the night and there were a few rowdy people but not completely unbearable. Staff were friendly and the entertainment team had a really good way of asking you to join in but not pressuring you into anything. Beds were very close together , but we sat in the adults area and always got a bed. Only suggestion i would have would be to include coffee/tea making facilities in room , however as this is my first European All Inclusive i understand its not really the thing to have in ones room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oxfordshire UK

Nice hotel close to shops, bars, restaurants and b

Posted 01-Oct-2017
First time to this hotel and area. Glad we chose lovely staff. Plenty choice of food always fresh. Nice pool always managed to get a sunbed whatever the time of day.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Sep-2017
From start to finish it was superbly Done from pick up to Drop off amazing staff lovely facilities. Excellent food great bar staff good gym And the spa was fab definitely will back
4 out of 5
Recommended
for Families
by A verified traveller from cheshire

Great staff

Posted 25-Sep-2017
Pros: The staff very friendly
Location: Beach,shops, bars.nice costal walks.
Went with my wife and daughter who has learning diffuties who joined in all the games around the pool the staff where great in supporting her and made her very welcome all the time which allowed her to have a great time.many thanks and look forward to our next visit.
5 out of 5
Recommended
for Everyone
by A verified traveller from leeds

Top hotel

Posted 12-Sep-2017
Stayed here twice and both times we've had a brilliant time. The hotel staff are very good the rooms are nice and clean. The food is fantastic with loads of choice every day. The all inclusive bar is always busy but your never waiting long to get served. The self service bar is useful if by the pool. The adult only section is a nice touch if not travelling with kids. Top hotel. Will be staying again.
4 out of 5
Recommended
for Everyone
by A verified traveller from GB

Family friendly

Posted 11-Sep-2017
Had a good stay at this hotel for a week , when on arrival the room we got was not good facing the main road next to a bus stop .also about a mile to way from the main building . Paid extra for a upgraded room much better , and just straight out the lift and 1min to the room , in the main building.
4 out of 5
Recommended
for Everyone
by A verified traveller from South West England

Nice Hotel close to amenities

Posted 04-Sep-2017
Travelled with my 19 year old daughter for a relaxing break before she goes back to university. The hotel was very clean, staff very friendly, close to shops, water park and sea front. The room was clean but basic, nice and quiet, would have been nice to be able to control the air conditioning more effectively. Pool towels available, plenty to eat and drink. Able to have the use of a room to shower in when leaving late, but only for half hour slightly longer would've been good. Excursions were easy to book at the hotel and the staff were very helpful. Overall we had a lovely few days.
3 out of 5
Recommended
for Everyone
by A verified traveller from UK

Family holiday hotel

Posted 27-Aug-2017
Cons: Rooms could be updated and furnishings renewed.
Location: Easy access to outside shops, bars, restaurants and beach.
At first hotel gave me a poor impression, first room was quite dull and dingy, approach to rooms through corridors was very tired and worn, balcony was facing a goods entrance and shopping mall, not the best of views. We requested a move next morning and got one. Cleaner brighter corridors, larger brighter rooms, but very sparse furnishings and a little outdated, bonus was a great pool view. Food is of a very good quality, plenty of selection and all areas very clean. Entertainment for kids and families is very good and staff go the extra mile. If you want a good family all inclusive hotel for a family holiday with kids under 15 this is a good choice. That said it was in my view a bit overpriced.