Outdoor pool, pool umbrellas, pool loungers
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Reviews of Borgo di Fiuzzi Resort & Spa

4 out of 5
Borgo di Fiuzzi Resort & Spa
Contrada Fiuzzi, Praia a Mare, CS

Reviews

6.8
Rating 10 - Excellent. 20 out of 100 reviews" "
Rating 8 - Good. 33 out of 100 reviews" "
Rating 6 - Okay. 23 out of 100 reviews" "
Rating 4 - Poor. 13 out of 100 reviews" "
Rating 2 - Terrible. 11 out of 100 reviews" "

7.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Anna

Disliked: Staff & service
NA
Stayed 1 night in Aug 2023

6/10 Okay

Jay, Rio Rancho

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel was weird and did not have good food/beverage services. You had to use cash only to put money on one room key account and then utilize that one key to buy drinks or food items. The staff will not let you charge items to your room and settle at check out. Additionally there are steps everywhere and sometimes you must go up to go back down, no handicap accessible areas. There is a 12 inch television in the room and no place to sit other than on the bed. There is no wifi im the room unless you are close to the reception area. Air conditioners are set to only go down to 23 Celsius too! Impossible to get it lower. Beautiful area and people are friendly in town, but this hotel has a security guard that follows you everywhere. Just overall a strange place to stay and not for international visitors.
Stayed 2 nights in Jun 2022

6/10 Okay

Claudio

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We stayed there for one night on May 23rd. We must have been the only guests in this large hotel. You can tell that they were getting ready for the busy season. It was definitely quiet. We had reserved a mountain view room, but were not upgraded to a sea vue even though there was no one there. The town was charming, but most stores were closed. I am sure that Praia a Mare is a great summer spot to stay, but be advised, not in May! Breakfast was ok, but the service was inexistant. The staff was more interested in chatting than interacting with the only guests they had. Would not return...
Stayed 1 night in May 2019

4/10 Poor

Steve

Disliked: Staff & service
Stayed 4 nights in Sep 2018

2/10 Terrible

katie, Kent Uk

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing on many levels
Hotel chosen because 1) proximity to a wedding venue ( reason for trip) 2) info said English was spoken 3) 4 star Hotel was close to wedding - phew English almost non exsistent, and no one st all could speak any English some days, this caused challenges with organising trips,( we had to sort alone) taxi to and from wedding and around food choice as one guest a coeliac. 4 star! Not in our opinion Not allowed a second room key, room not clean including food wrappers from a previous occupant, communal areas even less clean, totally annoyed that the a’lcarte restaurant closed mid way through our stay with no warning on website or at hotel. On booking we were told free parking but once there non available in the free area outside of the hotel eventually had parking for free in hotel. Could give lots of small negative examples but the hotel of course didn’t spoil the wedding but I would definitely not recommend to anyone. A few other points - no inside bars or coffee bars opening only option by pool or beach meant any drinks there were in smoking areas. Hotel said mountain view room which was totally true lovely view of the mountain just a shame before the mountain less than 50 metres from our balcony was the main train line. Therefore very noisy all day and night. Breakfast poor and almost no choice for the coeliac The night we did use the a’lcarte great but the buffet night redicously overpriced only 2 of 4 courses available for coeliac
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveller

Short stay at the beach
The hotel is clean and well located, with a nice lido next to it and activities, but inside it is not well organised and any purchase is complicated.
Stayed 1 night in Aug 2018

2/10 Terrible

joyce, oxford

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Dreadful
Clean room.but otherwise all bad.room view choice of entertainment stage and very noisy or rail line and skips.may have been good once. Now hotel sea front tatty with grey shale and weeds.location delapidated and next to small grotty water park.food worst ever. Breakfast chaos wirh nowhere to sit.as no clwar way of managing the overfilled hotel.sugar water for juice. Stale bread.unpleasant coffee.pool very overcrowded in afternoons.some staff trying to be nice but clearly scared of breaking rules.nb you have to wear wrist band but not as much fun as a festival.
Stayed 3 nights in Jul 2018

8/10 Good

Ernie Pavan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Calabria
This location was fine overall. The food was plentiful and the menu changed daily. The service was great overall. The beach was beautiful to look at but be prepared for stones rather than sand. On Day 4 and 5 of our stay, the tide brought in a fair amount of garbage which was not addressed by the hotel. Otherwise, I have no complaints and would highly recommend this location.

8/10 Good

Ross

Liked: Cleanliness, staff & service, room comfort
Great beach location
Overall good but with a few minor problems leaking ceiling, key access switched off towel not replaced, sea view not initially allocated Catering manager great guy

2/10 Terrible

Paul Lingwood, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Need better reception staff.
Stayed there for a week. Will not be returning. While Praia A Mare itself is a beautiful town, the staff in Borgo left a bad taste in our mouths. While the hotel is well maintained and clean, unfortunately the staff, reception staff mainly, are dreadful. They were unhelpful, standoffish, arrogant, rude and child-like in their giggling at different guests from behind the reception counter. The advertise themselves as a hotel for UK, Spanish, German and US tourists, yet are unable to communicate with any of them. Their English was either poor/broken or non-existent. The 'Rules' you receive on check-in are in Italian which was of no help to the four elderly Californian ladies I met wandering around the complex, unable to get any answers. They had no information on where we could eat in the hotel, where/what time the Spa opens or the gym. This is not just from my experience in dealing with them. I have observed the staff 'dealing' with others and seen the same dis-respect and indifference.

10/10 Excellent

Graham Gifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
self contained resort hotel
The hotel was very clean and adequate for our needs. The staff were friendly and helpful and the food was good and plentiful. The hotel has everything you would need for a family holiday Italian style. The hotel caters for Italian holiday makers who like to relax round the pool or on the beach for most of the day soaking up the sun, play sports, and eat very well in the evening. If this is what you want from your holiday then I would recommend you visit, if you need to be organised and have someone entertain the kids all day I suggest you go to Disneyland.

10/10 Excellent

Mauro

Travelled with family
Liked: Cleanliness, staff & service
Excelente
Stayed 4 nights in Jun 2023
Response from Perseo on 6 Aug 2023
Gentile sig. Mauro, grazie per il feedback positivo! Cordiali saluti, FRONT OFFICE DEPARTMENT Italiana Hotels Borgo di Fiuzzi

4/10 Poor

Verified traveller

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Disliked: Staff & service
struttura molto bella. Servizio carente nella fase di comunicazione con il cliente. personale molto giovane non affiancato da tutor esperti. Alle comunicazioni ricevute in reception non corrispondeva poi la realtà. ad esempio ho chiesto se potessi portare il cane in spiaggia e mi hanno risposto che il regolamento comunale lo vietava, In realtà il reg, comunale consentiva cani al guinzaglio e comunque in spiaggia nessuno del personale ha fatto alcuna verifica. Identica situazione per la piscina, che non utilizzo, ma che passando ho visto cagnolini scorazzare liberi sul prato. un vero peccato perchè la struttura merita e se ben amministrata potrebbe essere un gioiellino. Il problema della comunicazione esteso a tutti gli ambiti, dall bar al ristorante, dalla reception al portierato (un signore attempato probabilmente già pensionato). Consiglio corsi di comunicazione orientati al customer care.
Stayed 2 nights in Jul 2021

4/10 Poor

Gabriella

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Vale, Castellaneta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulita, bellissima piscina a disposizione con animazione, acqua gym ecc... , accesso privato direttamente alla spiaggia con incluso ombrellone e sdraio.
Stayed 3 nights in Sep 2020

4/10 Poor

Ginevra

Disliked: Staff & service, property conditions & facilities, room comfort
eek end da incubo
Deludente il cibo ,camera rumorosissima perché proprio sul teatro con un volume dello spettacolo da denuncia infissi chiusi tappi nelle orecchie e non riuscivo ne a sentire la tv non parliamo di leggere un libro nessuna cortesia da parte del personale
Stayed 2 nights in Sep 2020

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Maria mercedes

Liked: Cleanliness, property conditions & facilities, room comfort
La struttura è bella e moderna. Le camere confortevoli e pulite Peccato che al ristorante ci sia solo un responsabile per l’assegnazione dei tavoli insufficiente per il gran numero di persone. La qualità della cena è stata buona. Dovrebbero migliorare la competenza del personale. Inoltre con tanti spazi sia al chiuso che all’aperto dovrebbero organizzare uno spogliatoio per il cambio di abiti. Il bagno non è luogo idoneo ne per aprire una valigia ne per sedersi.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel villaggio, ben tenuto, servizi efficienti, buona cucina e pasti abbondanti. Il personale si è dimostrato sempre gentile e disponibile. Camera spaziosa e pulita. Il passaggio del treno in ore notturne non dava particolare fastidio. Unico appunto: poiché la struttura è molto grande sarebbe opportuno potenziare nei vari corridoi e gallerie la segnaletica dei vari servizi, in particolare della reception.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Per il mancato servizio non abbiamo avuto la possibilità di testarlo.
Stayed 2 nights in Sep 2019

2/10 Terrible

Antonio, Treviso

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
sei poco seguito, si mangia veramente male, check in da incubo, servizi a pagamento nonostante la quota albergo fosse di molto oltre lo standard
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Giuliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Aug 2019

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luogo da incubo
Esperienza bruttissima, personale scortese, ristorante pessimo, piscina sembrava una pozza d'acqua stagnante, il penultimo gg è accaduto una fatto inquietante in piscina gente maleducata. Animazione pari a zero, la struttura non vale le 4 stelle per mia opinione ne vale 1. L'unica cosa positiva è il mare. Detto questo pessimo soggiorno.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
La struttura è molto bella ma devono rivedere alcune cose! Un resort 4 stelle non può non avere un parcheggio interno per gli ospiti e per di più lasciarli con l’auto all'esterno in balia delle onde perché situato in una zona inflazionata dai bagnanti con possibilità di posti auto pari a zero! Era uno stress pensare di uscire e il pensiero di non trovare il posto! Tra gli altri servizi scadenti il Wi-Fi soltanto nelle aree comuni e non in camera! L’animazione buona!
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 14 nights in Aug 2019

8/10 Good

roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Molti lati positivi e qualche pecca
Mare stupendo, piscina stupenda. Pulizia ottima. Ombrelloni troppo attaccati a fronte di molti ombrelloni liberi e quindi di spazi inutilizzati. Pranzo non all'altezza di un resort a 4 stelle. Centro benessere ok ma come in tutti i resort almeno un accesso dovrebbe essere gratuito. Animazione discreta e professionale
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
La struttura non vale tutti i soldi che chiede. Il primo giorno abbiamo richiamato il servizio di pulizia perché la stanza era sporca. Io e mia moglie non ne avevamo bisogno, ma animazione pessima tutti si lamentavano . Cibo molto mediocre, pasta scotta e pochissima scelta. colazione nella media. Ti fanno pagare un casino di extra: bibironeria, parcheggio (fuori in strada nn c è mai posto) tasse, tessera club, e supplementi vari. L unica cosa bella il mare, scomodo per i ciottoli ma bellissimo! Per il resto struttura da 3 stelle che si pavoneggia da 4 e si fa pagare da 5!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto accogliente, personale gentile, mancanza di parcheggio
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Tutto a portata di mano, con poco si poteva raggiungere spiaggia, ristorante, piscina e camere incluse. Quello che non piace il distacco del personale nei confronti degli ospiti. Anche il servizio camerieri i quali sono abbligati a portare quanto prima ai tavoli bottiglie di acqua minerale che non aprono
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La posizione che ti consente di arrivare in pochi passi al mare
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno termina muy pronto. A las 9:30.....,.....,
Stayed 1 night in Jul 2019

6/10 Okay

Frederic

Liked: Staff & service
Nourriture très ordinaire
Stayed 2 nights in Jul 2019

8/10 Good

Egidio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Struttura molto trascurata. Servizi scarsi. Pulizia che lascia a desiderare. Nessun parcheggio interno e carro attrezzi per i mezzi fuori dal resort. Grande delusione
Stayed 1 night in Jul 2019

8/10 Good

pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottima struttura e personale di tutte le categorie adeguato e gentile
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Nulla di particolare. Per essere un 4 stelle con la S. P. A. non aveva nulla di particolare
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2019

4/10 Poor

Francesco

Disliked: Room comfort
Parcheggio moto 7€ al giorno
Persone estremamente fiscali sui costi accessori e poco attente alle necessità dei clienti
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Di speciale la piscina, la stanza era sporca la polvere da pertutto il telefono non funzionava neanche la tv e il Wifi , con 2 bambini e una persona anziana sono stata in anzia tutta la notte .
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Struttura è molto grande e mancano indicazioni precise per raggiungere la stanza, specie se si viene collocati nel lato opposto alla reception.- La colazione,definibile dozzinale, è poco varia, i prodotti presenti non sono all'altezza del livello di cui si fregiano.- Ottimo il caffè al bar della piscina.- Nel complesso gli ambienti comuni sono molto carini, anche se poco sfruttati, bella la piscina e l'area che la circonda, camera sufficiente.- Il parcheggio del tutto insufficiente, ho soggiornato i primi di luglio e con meno della metà della camere occupate ed ho dovuto lasciare la macchina fuori, così come altri ospiti.-
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Stanze pulizie e confort anche se ce bisogno di prese vicino comodini per caricare telefono. In bagno bene dispenser del sapone ma quello per le mani e posizionsto lontano dal lavandino e si bagna il pianale. Ristorane cibo abbondante ma cucinato male, colazione devande calde si usa le macchine ed hanno un sapore orrendo. Un 4 stelle non puo mettere hai tavoli delle tovagliette di carta come sotto tazze. Senza contare che non mi hanno dato doppione chiave elettronica dicendo che dovrvo pagare 5 euro Equipė animazione ok
Stayed 2 nights in Jul 2019