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Reviews of Hotel & Suites Aliana

3.5 out of 5
Hotel & Suites Aliana
Passeo de los prados 129, Fracc. Las Reynas, Salamanca, GTO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 152 reviews" "
Rating 8 - Good. 34 out of 152 reviews" "
Rating 6 - Okay. 3 out of 152 reviews" "
Rating 4 - Poor. 1 out of 152 reviews" "
Rating 2 - Terrible. 2 out of 152 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Stayed 1 night in Mar 2024

8/10 Good

Victor

Travelled with family
Liked: Property conditions & facilities
A very clean and safe hotel. The staff was very friendly.
Stayed 4 nights in Jan 2024

10/10 Excellent

Luciana

Travelled with family
Stayed 4 nights in Jan 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was a yound lady she was very nice and cared about our stay accommodated us very well will definitely come back , Rooms are clean it’s a really nice hotel ,
Stayed 3 nights in Jun 2023

10/10 Excellent

Frank

Stayed 14 nights in Jan 2023

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a secured and quite area.
Stayed 2 nights in Jul 2022

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
For the price, this was a pleasant hotel. My only problem was the heater was not working. But this location is good for getting a taxi and being taken around town. There is a walmart in walking distance.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente súper limpio, muy buena atención, el estacionamiento es gratuito y seguro
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2020

10/10 Excellent

Rosalio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eeeesssaa
Stayed 1 night in Oct 2019
Response from Mavia Obregón on 31 Oct 2019
Gracias¡¡¡¡ Sus comentarios son muy importantes para nosotros. Los esperamos muy pronto.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very clean and safety, the staff is very attentive
Stayed 2 nights in Aug 2019
Response from Mavia Obregón on 29 Aug 2019
Thank you for your comments, they are very important for us¡¡¡

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
When booking, we did not see any specification, indicating that the bedroom was an interior room, without any windows. However, after we complained, we were upgraded with a room with windows. Despite that, the bed was really small. The hotel is clean, the staff is very friendly. The hotel is well located, near the festivity site of our interest.
Stayed 1 night in May 2019
Response from Mavia Obregón on 16 May 2019
Thank you for staying with us¡¡¡ Your comments are very important ¡¡¡

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, friendly and accommodating.
Stayed 1 night in Apr 2019
Response from Mavia Obregón on 17 Apr 2019
Thank you for your visit¡¡¡

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Our room was cleaned. Friendly faces. Nice people.
Stayed 4 nights in Mar 2019
Response from Mavia Obregón on 9 Apr 2019
Thank you so much for your prefference¡¡¡

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They have great prices for the service and hotel.
Stayed 1 night in Mar 2019
Response from Mavia Obregón on 6 Mar 2019
Gracias por sus comentarios, nos alientan a seguir cada día mejorando nuestros servicios¡¡¡ Los esperamos muy pronto de regreso.

10/10 Excellent

Frank

Salamanca vacation.
They are awesome. The best hotel in Salamanca, Guanajuato hands down
Stayed 3 nights in Aug 2018
Response from Mavia Obregón on 5 Sept 2018
Dear Frank, it was a really pleasure to have you with us, you are a great guest and we hope you to comeback really soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
restaurant can improve. its good, but they needed to prepare my lunch twice.... be very careful if you have some food allergies
Stayed 1 night in Apr 2018
Response from Mavia Obregón on 17 Apr 2018
Every day we make our best effort to serve you, Aliana´s team expect you to comeback soon¡¡¡¡ thanks for staying with us¡¡¡

8/10 Good

murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mavia Obregón on 27 Mar 2018
Fue un placer tenerte con nosotros Gordon. El equipo Aliana te agradece tu retroalimentación¡¡¡ Esperamos verte de nuevo muy pronto¡¡¡¡¡

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Gracias por sus comentarios, en Aliana Hotel & Suites nos complace tenerlos como huéspedes! Saludos! Marisol Salgado Gerente de Recepcion

10/10 Excellent

Stefan, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business travel
Very nice hotel close to highway, its great value for money.
Stayed 2 nights in Aug 2017

10/10 Excellent

Thelma, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice.
Like my husband family lives here I have been stayed in all the hotels at this place...and it is the best one. The friendly staff, good conditions, the size of the room...The hotel is really clean and for my family it is perfect. Also the climated pool is nice. My kids enjoyed too much to swim here. Food is good and it is not expensive. The parking lot is secure and it has shadow so the car is not heated!. I think is the best choice!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, terrific staff, and just an overall
Terrific property, a very nice buffet for breakfast clean well appointed rooms and a terrific group of staff
Response from Marisol Salgado on 28 Mar 2017
Thank you so much for your feedback, It´s very pleasant read those comments; we hope to see you again We hope to see you again to offer you the quality that all our guest deserve. Best Regards

10/10 Excellent

Luciana, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and room very clean
The room is si clean, the continental breakfast is delicious staff is nice and cordial .
Response from Manager on 29 Oct 2016
Thanks for staying with us and give a feedback. Hope to serve you again soon. Aliana Hotel & Suites is waiting for you.

10/10 Excellent

Luciana, Los Angeles, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice standing.
Very nice hotel. Comfortable, nice staff. You can sleep because is not noise around. The restaurant is clean and the breakfast is variable and delicious.
Response from Manager on 21 Sept 2016
Thank you for your comments. We work very hard to maintain good service and amenities for our guests. Hope to receive you again soon and serve you as you deserve.

10/10 Excellent

business travel, santiago de chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel in residential neighborhood, it was a good value for money.
Response from Manager on 29 Aug 2016
Thank you for your comments, we hope to receive you soon and give you the service you deserve. Best Regards, Hotel Aliana

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es excelente
Stayed 3 nights in Mar 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel
Stayed 1 night in Apr 2024

10/10 Excellent

adileny

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó
Stayed 1 night in Mar 2024

10/10 Excellent

Velia del Rocío

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que está dentro de una unidad habitacional
Stayed 1 night in Feb 2024

4/10 Poor

Carlos

Travelled with family
Sobre el servicio contratado: Pagué por hospedaje con desayuno incluido y no lo recibimos por ser 25 de diciembre
Stayed 1 night in Dec 2023
Response from . on 19 Jan 2024
Todas las tarifas que se ofrecen en este medio son sin desayuno.

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2023

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Martin Rosendo Ruiz

Travelled with partner
Liked: Property conditions & facilities
Les falta un restaurante
Stayed 3 nights in Aug 2023

8/10 Good

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
esta perfecta
Stayed 8 nights in Jul 2023

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Gabriela Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuando voy Salamanca es al hotel que siempre llego y siempre me gusta. Solo el desayuno si me hace falta sabor y variación de alimento.
Stayed 1 night in Apr 2023

8/10 Good

Erik

Stayed 1 night in Apr 2023

10/10 Excellent

Guillermo Paredes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y cálido, ambiente sobrio, excelente decoración. Excelente atención en restaurant, amabilidad en el servicio de limpieza.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y agradables instalaciones
Stayed 1 night in Feb 2023

8/10 Good

humberto

10/10 Excellent

leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE, MUCHAS GRACIAS
Stayed 1 night in Sep 2022

10/10 Excellent

Diego Aaron

Stayed 1 night in Sep 2022

10/10 Excellent

Benjamín

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Padre estancia
En términos grales una estancia muy grata
Stayed 1 night in Aug 2022

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Guillermo

Stayed 1 night in Jul 2022

10/10 Excellent

Miwa

Stayed 1 night in Jun 2022

10/10 Excellent

Thelma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servico. Calidad de habitaciones
Stayed 1 night in Jun 2022

10/10 Excellent

ROBERTO EDGAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Jose Ramiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022