Lobby

Reviews of Best Western Corpus Christi Airport Hotel

2.5 out of 5
Best Western Corpus Christi Airport Hotel
2021 N Padre Island Drive, Corpus Christi, TX

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1003 reviews" "
Rating 8 - Good. 316 out of 1003 reviews" "
Rating 6 - Okay. 133 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 90 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Emily,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Glen, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Sara,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Eduardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great olace very clean and safe
Stayed 2 nights in Feb 2024
Response from Manager on 29 Feb 2024
Hello Eduardo,We're delighted to hear that you found our hotel to be clean and safe during your stay. If you have any further comments or feedback, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, we hope to welcome you back soon.

2/10 Terrible

vianey, STOCKTON

Stayed 1 night in Dec 2023
Response from Manager on 2 Jan 2024
Hello vianey, We're sorry to hear that you had a less than satisfactory experience during your stay with us. We value your feedback and would appreciate the opportunity to address any concerns you may have. Please reach out to our hotel directly so that we can assist you further.

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Amenities
We stayed one night on the way to San Antonio. The hotel was perfect. The room very nice and the bed very conferable The staff was very nice. The breakfast was great. Aver all I highly recommend the hotel
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Maria,Thank you for choosing our hotel during your trip to San Antonio. We're thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing excellent service and comfortable accommodations. We're glad you had a great experience at our breakfast as well. We appreciate your recommendation and hope to welcome you back soon.

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, amenities
The room was clean and personnel was friendly.
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Eva,Thank you for your positive feedback on our clean rooms and friendly staff. We are delighted to hear that your stay was enjoyable. We strive to provide excellent service to all our guests and it's great to know that we succeeded in your case. Should you choose to stay with us again in the future, we will be more than happy to assist you.

10/10 Excellent

Monica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Monica,Thank you for sharing your feedback regarding the cleanliness of our hotel. We apologize if any aspects did not meet your expectations during your stay. We appreciate your input as we strive to continually improve our services. If you have any further comments or concerns, please do not hesitate to reach out to our management team directly.

10/10 Excellent

Javier

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Hello Javier,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience with us. We strive to provide exceptional service to all of our guests and it's great to know that we met your expectations. We hope to welcome you back soon for another amazing stay!

10/10 Excellent

alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for family clean friendly place will be back in summer
Stayed 1 night in Dec 2023
Response from Manager on 24 Dec 2023
Hello alfonso,Thank you for choosing our hotel for your family stay! We're thrilled to hear that you had a clean and friendly experience with us. We look forward to welcoming you again in the summer for another enjoyable visit. Safe travels!

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 22 Dec 2023
Hello Rene,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a great experience with us. We strive to provide excellent service and a comfortable stay for all our guests. We hope to welcome you back again in the near future.

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Hello Angie,Thank you for choosing our hotel for your stay! We are thrilled that you rated your experience with us a perfect 10 out of 10. We always strive to provide exceptional service and it's great to hear that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on 17 Dec 2023
Hello Yazmin,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a perfect 10 experience with us. We strive to provide exceptional service and we are thrilled that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Stayed 1 night in Oct 2023
Response from Manager on 16 Dec 2023
Hello Denise,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had such a great experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Victoria

Stayed 1 night in Dec 2023
Response from Manager on 14 Dec 2023
Hello Victoria,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a great experience with us. We hope to welcome you back in the future for another wonderful stay.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Manager on 10 Dec 2023
Hello Elizabeth,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a perfect experience with us. We strive to provide exceptional service to all our guests, and it's rewarding to know that we met your expectations. We hope to welcome you back again soon for another wonderful stay.

10/10 Excellent

Justin

Stayed 1 night in Nov 2023
Response from Manager on 19 Dec 2023
Hello Justin,We are thrilled to hear that you enjoyed your stay at our hotel! We strive to provide excellent service and a comfortable experience for all of our guests. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee we came in contact with was very helpful, polite, and professional.
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello Veronica,Thank you for your kind words about our staff. We are delighted to hear that you found them helpful, polite, and professional. Our team takes great pride in providing exceptional service to our guests. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a clean property in a safe area
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello JAMES,Thank you for choosing our hotel for your stay. We are delighted to hear that you found our property clean and located in a safe area. We strive to provide a comfortable and secure environment for all our guests. Your kind feedback is greatly appreciated.

8/10 Good

Oralia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y el desayuno aceptable .por lo que pague se me hizo muy bien ..
Stayed 1 night in Nov 2023
Response from Manager on 28 Nov 2023
Hello Oralia,Nos complace saber que encontró nuestras instalaciones limpias y que el desayuno cumplió sus expectativas. Agradecemos su apreciación y esperamos tener el placer de recibirlo nuevamente en el futuro.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Dear Guest,Thank you for taking the time to provide us your rating on your recent stay. We value your feedback and apologize if your recent experience did not meet your expectations. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 Excellent

Pablo M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New CC future stay
We enjoyed staying in this hotel nd plan to make it the future staying place. Breakfast was great
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Pablo M,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you enjoyed our breakfast. We strive to provide a great experience for all our guests and look forward to welcoming you back in the future.

10/10 Excellent

Jose E.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In our room the shower didn’t work and water was coming out very little amount.
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Jose E.,We apologize for any inconvenience you experienced with the shower in your room. We appreciate your feedback and will address this issue with our maintenance team to ensure it is resolved promptly. Thank you for bringing this to our attention.

2/10 Terrible

Craig

Disliked: Property conditions & facilities
Very loud in the hallways and ROACHES in the bathroom. I killed two this morning. Nasty and hopefully they didn’t get in my luggage
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Craig,We apologize for any inconvenience caused during your stay. We take cleanliness and pest control seriously, and have strict protocols in place. We appreciate you bringing this to our attention and will address it with our team. Please don't hesitate to contact us directly to discuss your experience further.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Great inside but not the best neighborhood
Stayed 1 night in Nov 2023
Response from Manager on 8 Nov 2023
Hello Tom,Thank you for your feedback. We appreciate your positive comments regarding our interior. As for the neighborhood, please note that we prioritize the safety and security of our guests by implementing appropriate measures. We regret any inconvenience this may have caused and recommend reaching out to local authorities for any concerns.

10/10 Excellent

Alishia

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Oct 2023
Response from Manager on 3 Nov 2023
Hello Alishia,Thank you for your positive feedback about our room! We strive to provide our guests with a comfortable and enjoyable experience. We hope to welcome you back in the future for another great stay.

8/10 Good

crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed and room but breakfast needs work
Our Stay was great. The beds were super comfy and the room was nice. The bathroom doorway was very narrow but the bathroom was nice. We loved having the dispensers for the bath products that was very convenient. The pool and outside areas were amazing. We were a little disappointed in the breakfast. The first day they had a pancake maker which you just waved your hand and it made 2 pancakes. The waffle makers weren't working and what they had for other dishes wasn't impressive but was ok. They had eggs which was not real eggs it was probably the ones that you just add water to and then I don't even know what the other stuff was there was something that i think was supposed to be refried beans and then what i think was supposed to be ground beef but they had tortilla shells for it. The second day was the same with the waffle makers and the same eggs but they had gravy which was ok but the biscuits were hard and the sausage looked like little pellets which should have been ground sausage put in the gravy. It was still edible though and didn't taste bad. all in all it was a great stay and we will stay there again just wish they had a better breakfast.
Stayed 2 nights in Oct 2023
Response from Manager on 2 Nov 2023
Hello crystal,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the comfortable beds and nice room. We apologize for any inconvenience caused by the narrow bathroom doorway, but we're glad you found the bathroom itself to be nice. We're also delighted that you liked the convenience of the bath product dispensers and enjoyed the pool and outside areas. We apologize for any disappointment with the breakfast options. We appreciate your feedback and will take it into consideration as we continue to improve our offerings. We hope to welcome you back for another great stay in the future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff courtesy
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Patricia,Thank you for taking the time to share your feedback about our staff. We pride ourselves on providing courteous and attentive service to all our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
nice staff and room and clean
Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Hello henry,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our staff friendly and our rooms clean. We strive to provide exceptional service to all our guests and it's great to know that we met your expectations. We hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Hello Kira,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
The paint was coming off the roof in bath room. Got moved to a smaller room due to room service not cleaning the room
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Angela,We apologize for the inconvenience caused. Our team is committed to addressing maintenance issues promptly. Please let us know which room you were assigned to during your visit, so we can ensure this does not happen again.

2/10 Terrible

justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i could not even check in because there was a gate surrounding the property with a broken buzzer button. i sat there and then had to turn around and find another motel and then BW didn't even refund me for the room because i 'purchased through expedia'
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Hello justin, We apologize for the inconvenience caused during your stay. Kindly contact our customer support team to assist you with the refund process.

10/10 Excellent

Arnold

Stayed 1 night in Oct 2023
Response from Manager on 9 Nov 2023
Hello Arnold,Thank you for your excellent rating! We are thrilled to hear that you had a great experience during your stay with us. We strive to provide exceptional service and are delighted that we met your expectations. Should you have any further feedback or need assistance in the future, please do not hesitate to reach out to us.

8/10 Good

Danika, Kettering

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A couple of the power outlets in my room were not working. Great modern upgrades, but unfortunately not everything was thought through. The shower bar in the bathroom is in the worst position possible. The shower head only swivels side to side, and cannot be moved back. So where the water aims is right where the bar is. While trying to shave my legs, I kept hitting the bar with my elbow. Also, furniture in the room looks nice but in the short time it took me to return emails at the desk, my legs fell asleep due to lack of cushion in the chair. Wish cable channels offered NBC options instead of just Fox News. But, this IS Texas, so... Not too many dining options, but the Mexican food restaurant next door was bomb, so I was happy. My room was directly above the kitchen, which made it smell like eggs at 6am. Great value for proximity to airport and complimentary shuttle, so I would recommend. Lobby is quiet and comfortable, and I was able to get work done there easily. The lobby aromatherapy is a little strong and not to my taste, but everything looks and feels tidy.
Stayed 1 night in Oct 2023
Response from Manager on 20 Oct 2023
Hello Danika, Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the power outlets and the shower bar. We will ensure that your concerns are addressed with our maintenance team. We appreciate your feedback regarding the furniture and cable channels, and

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was polite and did not act in a rude manner. Security guards were seen throughout the parking lot through the night. Great place overall. Very clean.
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello David ,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Good

Feng

Travelled with family
Liked: Cleanliness, staff & service
OK hotel with a great staff.
The room is a little small. The shower is weak. The breakfasts are good. The ladies and gentlemen working in this place are great. They treated me as a friend.
Stayed 3 nights in Oct 2023
Response from Manager on 13 Oct 2023
Hello Feng,Thank you for sharing this experience with us. We truly value you feedback with regards to our shower and your insights regarding our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 13 Oct 2023
Hello Kevin,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the room was comfortable and clean. The only thing we noticed was a foul odor (possibly plumbing work) in the hallways but thankfully NOT in our room.
Stayed 2 nights in Sep 2023
Response from Manager on 3 Oct 2023
Hello Nicole ,I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

10/10 Excellent

Benancio

Stayed 1 night in Sep 2023
Response from Manager on 20 Oct 2023
Hello Benancio,Thank you for your kind rating! We're thrilled to hear that you had a wonderful stay at our hotel. We hope to welcome you back soon!

8/10 Good

Troy

Stayed 1 night in Sep 2023
Response from Manager on 20 Oct 2023
Hello Troy,Thank you for your positive feedback! We're delighted to hear that you had a great experience at our hotel. We hope to welcome you back soon!

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Great customer service
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello David,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our service. We hope to someday have another opportunity to host your stay.

10/10 Excellent

jayson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the worker at the front desk. She was so sweet and helpful. The place in general was very clean and well kept. We will be staying here everytime we come to corpus!
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello jayson,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our front desk. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excellent

samantha

Stayed 1 night in Sep 2023
Response from Manager on 17 Oct 2023
Hello samantha,Thank you for your excellent rating! We're delighted to hear that you enjoyed your stay. We hope to welcome you back soon for another great experience.

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for two night this weekend really enjoyed it.
Stayed 2 nights in Sep 2023
Response from Manager on 26 Sept 2023
Hello Angela,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 Excellent

adalberto

Stayed 1 night in Jul 2023
Response from Manager on 24 Sept 2023
Hello adalberto,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hello Amanda,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept.
Stayed 2 nights in Sep 2023
Response from Manager on 18 Sept 2023
Hello Gloria,Thank you for taking the time to share. We appreciate your feedback regarding our property. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excellent

Gabriela

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall ok. Pillow cases were a lil dirty but they changed them out as soon as I asked.breakfast was good many options.. Will book again in future
Stayed 2 nights in Sep 2023
Response from Manager on 20 Sept 2023
Hello Gabriela, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on 20 Sept 2023
Hello Jose,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

2/10 Terrible

quashunna

Disliked: Staff & service
Stayed 6 nights in Sep 2023
Response from Manager on 20 Sept 2023
Hello quashunna, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.