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Reviews of The Victoria Inn

2.5 out of 5
The Victoria Inn
Threemilestone Chyvelah Road, Truro, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 199 reviews" "
Rating 8 - Good. 73 out of 199 reviews" "
Rating 6 - Okay. 20 out of 199 reviews" "
Rating 4 - Poor. 6 out of 199 reviews" "
Rating 2 - Terrible. 4 out of 199 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ANDREW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful, especially the waitresses serving the fabulous breakfasts
Stayed 3 nights in Apr 2024

10/10 Excellent

Shubhashish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, happy staff, nice pub food and accomodation was just right
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent meals and very friendly staff. I would definitely stay here again, and recommend to friends.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nur Zafifa

Liked: Cleanliness, staff & service, property conditions & facilities
It was cozy for 5 of us.
Stayed 1 night in Feb 2024

8/10 Good

Andrew

Stayed 2 nights in Feb 2024

10/10 Excellent

Timo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was great and a well sized family room. Real value for little money! The only downside was that we could hear the restaurant from inside our room but that went on for not too long. Otherwise, a great place to stay and quite central to get to North and South coast easily.
Stayed 1 night in Jan 2024

10/10 Excellent

nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent room, food was lovely.
Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Stayed 1 night in Dec 2023

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in convenient location. Food in restaurant very good.
Stayed 4 nights in Nov 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip used frequently, excellent Carvery. and room.
Stayed 1 night in Nov 2023

8/10 Good

Lauren

Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay in a very friendly establishment
Stayed 1 night in Sep 2023

2/10 Terrible

Yann

Stayed 1 night in Jul 2023

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Goverdhan

Great customer service
Stayed 1 night in Jul 2023

8/10 Good

Dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, clean, convenient and lovely breakfast we had. 💕
Stayed 1 night in Jul 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little find
Clean and comfortable hotel. The staff were really friendly, welcoming and helpful, and the breakfast was wonderful. Surprisingly quiet and peaceful, and felt safe with the children
Stayed 2 nights in Aug 2022

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise
A very pleasant surprise. From the moment we arrived and the very friendly and helpful check-in, to the decent sized room and beds. to the friendly service and food quality for breakfast I have nothing to complain about. Was told that the bar would shut down at 11 so not to worry about noise from the bar, which was appreciated
Stayed 1 night in Aug 2022

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family of 4 adilts we stayed in a nice room with 2 double beds and a shower room. Price was great value for money and included breakfast. Beds were really comfortable. We had a lovely meal in the restaurant (carvery). We only needed to stay for 1 night and it was petfect for us. Staff were excellent.
Stayed 1 night in Jul 2022

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Susan

Stayed 2 nights in Apr 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff lovely food in the restaurant.
Stayed 1 night in Mar 2022

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay quiet nice food and staff.
Excellent stay quiet nice food and staff.
Stayed 1 night in Jan 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice big room with good television.
Stayed 1 night in Oct 2021

10/10 Excellent

Martin

Stayed 1 night in Oct 2021

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work stay over
Very convenient for my work. An excellent Carvery. Nice room.
Stayed 2 nights in Oct 2021

4/10 Poor

Georgina

Liked: Cleanliness
Disliked: Staff & service
No dinner table available for a hotel guest
The room was spacious and basic. We reserved in advance by email a table to eat as we knew we would arrive in the evening and wanted to make sure we could eat. We arrived to find there was no table for us despite the fact we were staying and had pre booked. We had no option but to sit outside (no one else was outside as it was too cold). The food was good but the service was terrible. We received our starters one at a time - we watched each other eat as they would get cold. We had no cutlery and went and found it ourselves. My nachos arrived with no cheese, salsa or guacamole - all listed on the menu. We asked to speak to manager and it took 20 minutes for him to come and see us. The mains arrived when I hadn’t even quite finished my starter. Very poor. If you would like a place to eat and stay I would suggest there are better choices in the area. After a 6 hour drive this was very frustrating and we were cold outside!
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruined Holiday
Rooms not as advertised and very unclean. Completely different from online photographs. Carpet covered in stains, mattresses old and very thin; unsuitable to sit on, let alone sleep. Hairs all over the room (on the dressing table, on the bed, etc). Evidence of mould marks on pillow case. Furniture worn and dated. Completely unsatisfied and most upset when we arrived to see that the hotel was not as advertised. Spoke to manager who seemed unfazed and unsurprised at our displeasure, and our refusal to stay. Full refund offered without argument, felt as though staff had already been briefed up to get the manager as soon as we had asked, and as though they expected the complaint.
Stayed 6 nights in Aug 2021

6/10 Okay

Jodie

Travelled with family
Stayed 1 night in Aug 2021

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend this B & B. We had food in the evening in the restaurant. It was really nice and highly recommend. However for me, the breakfast was the best I have tasted in a long time. Rooms could do with a little TLC but they were perfectly fine for our stay. Staff was very friendly. Overall I would stay again with my family.
Stayed 1 night in Jun 2021

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
Friendly welcome due to COVID restrictions I had evening food in my room and breakfast in restaurant which was very good
Stayed 1 night in May 2021

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was during lockdown and the staff were excellent and the food was excellent too and great value for money
Stayed 1 night in Nov 2020

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy local Eatery
Busy due to the every day carvery
Stayed 1 night in Sep 2020

10/10 Excellent

Linas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, amazing staff, delicious food! It was short, but pleasant stay! Would recommend👍
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and very enthusiastic staff. Just found the bar too crowded on arrival regards face masks & social distancing
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 5 nights in May 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Considering the rooms are above a pub, it was fairly quiet. Did not like the outside stairs up to the rooms.
Stayed 3 nights in Mar 2020

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service - very friendly professional staff.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expected more of a hotel as opposed to B and B. Chose the room because it stated it had three double beds and therefore expected space and more separation. Did not have 3 beds. Once over that and settled into the place I found it to be fine. The staff are great and the breakfast was delivered superbly.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing room was nice and clean food was amazing
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was brief but very pleasant. I was unable to make the most of the breakfast but the room was very comfy and warm
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing, staff were very efficient and welcoming. Food was also scrumptious especially the meal we ordered on Monday evening. Very pleased with our stay
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Helpful staff on arrival but very rude cleaning lady and reception-manager on my departure day!!! Basic clean premises but there was no heating, no curtains -the blinds were letting the light in and the door was very noisy when other doors of the other rooms were opening !!!!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent 😊. Lovely rooms excellent food and lovely staff would definitely recommend it
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of the bed and mattress were very bad. The mattress springs kept hurting the back for 2 nights.
Stayed 1 night in Aug 2019