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Good customers service
Basic pub accommodation, but, clean tidy rooms, clean and tidy bed and bedding, clean and tidy bathrooms and toilets and towels. Good breakfast. Very nice friendly and helpful staff. Don't be put off by first impression, very good value for money.
Very friendly, helpful, nice guy who runs the place and was always on hand for anything you need. Nice bar with plenty of options for all ages. Short or long stay would defo recommend this place
Bus Stop close by plus Rail Station into St Ives. Part of the Carbis Bay Hotel Group.
Needs a revamp, a little dated, staff don’t really no what drinks there making, Room showers need a good scrubbing as there is mould in them, apart from was ok location was was good I would stay again but hope a little money gets spent on upgrading it
Recently refurbished. All the rooms are lovely with high quality beding and toiletries. We had a sea view room And the views are amazing. All the staff are excellent and approachable from the cleaners upwards. Receptionists are very well trained and nothing is too much trouble.
Nice room with bathroom, Convenient location since it is near the beach and other shops/restaurants
Room was comfy. Close to the beach. Staff was very friendly. I will come back here again.
This is an old hotel, that has seen better days and is a bit 'tired'. The staff were helpful and friendly and changed a hard lumpy mattress, when requested. No WIFI in the rooms and not good in other areas. In the bedroom the floor boards creaked a lot, and the shower head kept falling down. There ...
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