good effort - strange layout - great location
Posted 12-Sep-2016 on Hotels
Layout of public and circulation seems not well thought through , not making best use of the location & the experience of it therefore lacks clarity and the sense of grandeur possible for a great location. The beaches are astounding, indoor sea water pool and the spa staff were great. we were delighted with our massage treatments. Afternoon tea in the lounge was lovely and good value. We had a main with excellent wine but I can say my dish at 33 Euro was overpriced. Room service was very disappointing. The worst chips I have ever been served in a hotel. pale and undercooked for 6.5 euro.
Staff helpful at every turn but when arriving I was asked to pay despite having paid through hotels.com. Was nearly convinced to pay again and reception took 10 minutes to confirm it was Expedia's account they were to charge & not mine! Unfamiliar with Expedia bookings!? They did recover well by offering us our first drinks on the house.
Room was great but the hotel is overdue a refurbishment. repaint, tiles a re-grout, parts of the sauna were rotted etc. All perhaps unchanged since opening day. We had a sense of being back twenty years. the music was exclusively mid 90s. same four or five van Morrison albums, Mary Black, Hothouse Flowers, a little surreal. Brand Ireland 1995.
All the above are observations and nothing would stop me returning. We most probably will and strongly recommend the place quirks and all. Perhaps best as a base but do get a treatment in the spa!