Ratings based on 107 Verified Reviews

3.8 out of 5
65% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from San Juan Puerto Rico

Outstanding customer service

Posted 29-Aug-2017
Staff very responsible to expectations . Area extremely safely with police present.
3 out of 5
by Jorge

cheap hotel

Posted 22-Jun-2017 on Hotels
cheap hotel
Comment from Hotel Management
04-Jul-2017 by Tatiana Rios, Hotel Management
Thank you for your rating
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jan-2017
Great Staff. Great breakfast. Clean and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis, MN USA

Nice surprise :)

Posted 26-Nov-2016
Pros: Location, friendly staff. The room was nice with new furniture, safe box in the room, and very clean. The breakfast buffet is also good.
Cons: Nothing, I give 10 stars out of 10.
Location: The location is great only two blocks away from Corferias transmilenio station. There lots of places to eat nearby.
I read the reviews, and was not sure about staying at this hotel. It was a nice surprise to find out that the room was nice , comfortable and clean. The staff was very helpful and kind. I would stay there again.
Comment from Hotel Management
29-Nov-2016 by Tatiana Rios, Hotel Management
Dear Guest It is gratifying to receive feedback like yours, this encourages us to continue working every day in the excellence of our services. We hope to have you with us at the next opportunity and exceed your expectations. Please consider the Hotel Blu Inn, your best option in Bogota. Best Regards Tatiana Rios Ecommerce Manager
2 out of 5
by A verified traveller from US

Adequate business class hotel

Posted 19-Nov-2016
Pros: Clean, close to the Embassy.
Cons: A more caring approach to their customers and business.
Location: Across the street from the conference center. Government center nearby as well as a good shopping mall with better restaurants.
Blu Inn is a serviceable hotel without many amenities. The airport shuttle does not exist, so do not both to ask. Even though the ad says it is available on request, I was not met at the airport at all and was told the morning of my trip to the airport to return they, they would not be able to provide it. Both times the requests were made in advance and confirmed. I would rather they told me up front they did not have a shuttle. The strange thing is, I saw the van at the hotel several different time. While I was there, they allowed a youth sports team and their sponsors to run wild in the hotel with shouting and random knocks on the door at any hour. I received little help from the hotel staff. The free breakfast is worth every penny you pay for it. Enough said. There is a good coffee house next door, Oma. Good coffee and pastries. When it came time to check out I was told I was being charged extra for a second key and they were not willing to provide a written description of services unless I paid the amount demanded. Not a style of business. I am used to. Overall, for the price, the room was clean and well maintained. They will call for a taxi on request. Otherwise minimal services. The price is fair. Be aware of what you will be getting in return for your money.
Comment from Hotel Management
30-Nov-2016 by Tatiana Rios, Hotel Management
Dear Guest Thank you for your comment, we regret the inconvenience you had with our transport, we will know what happened and will take the necessary corrective measures, as this should not happen because the hotel does offer the transport services on request and we must comply with what we offer , We apologize again and hope that on your next visit we can recoup the hassle you had during your stay. Best Regards
5 out of 5
by A verified traveller

Convenient and clean hotel

Posted 15-Nov-2016 on Hotels
Very convenient and felt safe
Comment from Hotel Management
30-Nov-2016 by General Manager, Hotel Management
dear Guest Thank you for using our services. We highly appreciate your feedback, we are delighted to know you had a good stay at the Hotel Blu Inn hopefully be back to serve you in your next visit to Bogotá. Best Regards Tatiana Rios Ecommerce Manager
3 out of 5
Recommended
for Everyone
by A verified traveller from Florida USA

Colferias

Posted 15-Apr-2016
If you are going to Colferias is walking distance. Not far from airport either (15000 to20000 pesos)
Comment from Hotel Management
26-Apr-2016 by Tatiana Rios M, Hotel Management
Dear Guest Thank you for choosing and leave their rating for the service it is very important to improve every day in all aspects. Cordially Tatiana Rios M ecommerce Manager
3 out of 5
by Juan Carlos

Posted 31-Mar-2016 on Hotels
Comment from Hotel Management
04-Jun-2016 by Tatiana Rios, Hotel Management
Señor Juan Carlos Gracias por su calificacion Saludos Tatiana Rios M Ecommerce Manager
4 out of 5
by Shane from Layton UT

Nice place will stay again

Posted 02-Mar-2016 on Hotels
Staff was great, very professional, nice breakfast included
Comment from Hotel Management
14-May-2016 by Tatiana Rios, Hotel Management
Dear Mrs Shane Thank you for your comment, we are glad to know you had a good stay, we hope to treat you at your next visit Best Regards Tatiana Rios Matta Ecommerce Manager
1 out of 5
by A verified traveller from Austin

They did not have room ready

Posted 08-Feb-2016
Cons: check rooms to be ready for occupancy.
I was there for about 10 minutes, they transferred us to another hotel because "they had problems with the room."
Comment from Hotel Management
11-Mar-2016 by Tatiana Rios, Hotel Management
We regret the problem we had with the room and was unable to enjoy our services, we apologize if we caused any injury on his journey. Cordially Tatiana Rios M Ecoomerce Manager