Bar (on property)

Reviews of Scandic Copenhagen

4 out of 5
Scandic Copenhagen
Vester Søgade 6, Copenhagen

Reviews

8.2

Very good

Rating 10 - Excellent. 563 out of 1431 reviews" "
Rating 8 - Good. 554 out of 1431 reviews" "
Rating 6 - Okay. 220 out of 1431 reviews" "
Rating 4 - Poor. 62 out of 1431 reviews" "
Rating 2 - Terrible. 32 out of 1431 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with group
Very pleasant stay at Scandic Copenhagen friendly helpful staff spacious room great view central location and amazing breakfast
Stayed 3 nights in Mar 2024
Response from Front Desk on 20 Mar 2024
Dear Janice,Thank you for your feedback, it is highly appreciated.Best regards,

6/10 Okay

Fabio

Stayed 4 nights in Mar 2024

10/10 Excellent

Natalie Jane, los angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Steen on 23 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to CPH center, but about parking is not good.
Stayed 4 nights in Dec 2023
Response from Steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Good

Sean

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

tsaiming

Stayed 5 nights in Dec 2023
Response from Steen on 20 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Good

Jacob Lebovitch

Stayed 3 nights in Dec 2023
Response from steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the limited vegan options for breakfast.
Stayed 2 nights in Dec 2023
Response from steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Good

Savera, chaguanas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a good location if Tivoli Gardens is your main focus. Indre by was a bit further ..all in all nice hotel. Breakfast was the same everyday which wasn’t bad either.
Stayed 3 nights in Dec 2023
Response from steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

Duncan

Stayed 1 night in Dec 2023
Response from steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

German, Sunrise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location
Stayed 5 nights in Nov 2023
Response from Paula on 15 Nov 2023
Thank you for leaving us a review!Best regards

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a fab few days here. Would stay again. Staff helpful and friendly, great breakfast and good location
Stayed 4 nights in Nov 2023
Response from Liene on 7 Nov 2023
Dear David.Thank you for your review and time taken to answer. We are glad to hear that you enjoyed your stay here with us.We hope to see you soon again.Best regards Front Desk

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Paula on 3 Nov 2023
Thank you for taking the time to write us a review.We hope to see you again!Best regards,

8/10 Good

Angiolina

Stayed 3 nights in Oct 2023
Response from steen on 18 Oct 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Steen on 17 Oct 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant as ever
We always stay at the Scandic when we visit family in Copenhagen and have never been disappointed! The hotel staff are friendly and helpful, the room is a good size, clean and comfy. Breakfast is great. The hotels location means all parts of the city are easily accessible. Compared to other hotels in the city the Scandic offers really good values for money. We will definitely use the hotel again
Stayed 3 nights in Oct 2023
Response from Liene on 16 Oct 2023
Dear Christina.Thank you for your feedback and time taken to write a review. We are happy to hear that you enjoy your stay here with us. And we hope to see you soon again.Best regards Front desk.

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Steen on 30 Sept 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

6/10 Okay

Carolyn

Stayed 2 nights in Sep 2023
Response from Steen on 17 Oct 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Steen on 23 Sept 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large, clean, bright and functional and the beds are standard for Scandinavia (narrow singles) but comfortable. The only slight niggle is that the lifts are small and often crowded. Because of the size of hotel, the breakfast buffet was very crowded and chaotic, but adequate.
Stayed 3 nights in Sep 2023
Response from Paula on 20 Sept 2023
Dear Harry,Thanks for your review and taking the time for it. We are glad to read that you had a nice experience with us, even though we were fully booked.We hope to see you again!Best regards,Reception

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After recent negative reviews I was a little worried about what I had booked. However, the staff were great, my room was perfect for what I needed and was clean (I was attending a conference and so only really there to sleep), breakfast great and a nice lobby to sit with cubicle seats which were good for reading/sorting what the plan was for the day. Location great as well as other reviews.
Stayed 3 nights in Sep 2023
Response from Oguzhan / Front Desk on 13 Sept 2023
Hi Deborah, Thanks for your feedback and thanks for taking your time to write a review. We are very happy to hear that you had a nice stay her with us. We hope to see you again soon.Best regards, Scandic Copenhagen Team

6/10 Okay

Roberto, Bristow

Travelled with family
Liked: Staff & service
They never came to clean our room even after asking for it. But overall it’s in a great location and the staff was really friendly.
Stayed 5 nights in Sep 2023
Response from Nicolai on 14 Sept 2023
Dear RobertoThank you for your review! Im glad you liked the location, but im sorry to hear about the cleaning. That is our fault, and it shouldn't happend if you booked the cleaning!We still hope to see you againBest regards

10/10 Excellent

Sachindra, Belle mead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 4 nights in Aug 2023
Response from Steen on 5 Sept 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the upgrade
Upgraded to a suite on the 19th Floor. Well worth the upgrade. Great views and two good sized rooms
Stayed 1 night in Aug 2023
Response from Paula on 4 Sept 2023
Dear Michelle,Thanks for your review. We are very happy to read that you had a great stay with us and that you enjoyed the upgrade :) We hope to see you soon!Best regards,

6/10 Okay

Zvia

Disliked: Property conditions & facilities
There was a problem in our room. water in the sink and tub didn't go down
Stayed 2 nights in Aug 2023
Response from Team Scandic Copenhagen on 1 Sept 2023
Dear OrbitzThank you for your review. Your comment has been noted. We hope to see you again!Best regards

10/10 Excellent

Steve

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Team Scandic Copenhagen on 3 Sept 2023
Dear SteveThat is awesome to hear that you enjoyed the stay with us. Hopefully you will be our guest again in future.Best regardsFront Desk Team

2/10 Terrible

Judith

Stayed 2 nights in Aug 2023
Response from Steen on 23 Sept 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

Vadim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it very much
Stayed 3 nights in Aug 2023
Response from Paula on 1 Sept 2023
Dear Vadim,Thanks for taking the time to writing us a review. We are very happy to see that you had a great stay with us :)We hope to see you soon!Best regards.Reception

8/10 Good

Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Team Scandic Copenhagen on 3 Sept 2023
Dear Chung Thank you for your feedback! Hopefully we will see you again in future :) Best regards

8/10 Good

Peter

Liked: Cleanliness, staff & service
Ready for some investments
Stayed 2 nights in Aug 2023
Response from Team Scandic Copenhagen on 3 Sept 2023
Dear PeterThank you for time taken to answer, your feedback is really important to us. We hope to see you again in future and wish you a wonderful day.Best regards

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Paula on 31 Aug 2023
Dear Peter,Thanks for writing a review to us :) We are happy to see that you had a nice stay with us. We look forward to see you again in the future :)Best regards,Reception

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived 5hrs before check in with a large group from the cruise ship. My wife was quite ill and was sitting in a remote area of the hotel where she wasn’t suppose to be. A hotel employee spotted her but instead of moving her out he offered to help and managed to check her in early. Much appreciated.
Stayed 3 nights in Aug 2023
Response from Ammar on 28 Aug 2023
Thanks you.

10/10 Excellent

Oliver

Travelled with family
Excellent
Stayed 7 nights in Aug 2023
Response from Niklas on 30 Aug 2023
Dear Oliver, Thank you for your review!We are very happy to hear your stay was excellent :-)We hope to see you again!Best Regards, Scandic Copenhagen

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, the view of the city was amazing, pretty close to Central station. there are plenty of dining and shopping within walking distance. the staff was very accommodating. just a wonderful stay. Thank you Copenhagan!!
Response from Ammar on 28 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

kambiz

Family vacation
Satisfying
Stayed 1 night in Aug 2023
Response from Niklas on 30 Aug 2023
Dear Kambiz, Thank you for your review!We are happy to hear your stay was satisfying :-)Best Regards, Scandic Copenhagen

6/10 Okay

Farah

Travelled with family
Disliked: Amenities, property conditions & facilities
Very basic sparsely furnished room. The only hotel throughput our Scandinavia trip without tea/ coffee facility in the room. Lobby area is fine and The breakfast was decent , however they need to improve the rooms.
Stayed 2 nights in Aug 2023
Response from Steen on 27 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Good

Chad

Liked: Cleanliness, property conditions & facilities, room comfort
Scandic Copenhagen
Everyone was nice and helpful except the bartender who kept ignoring my wife who was waiting to make a dinner reservation. We ate across the street instead.
Stayed 1 night in Aug 2023
Response from Team Scandic Copenhagen on 1 Sept 2023
Dear ChadThank you for taking your time to review. You comment has been noted. We hope to see you again!Best regards

10/10 Excellent

Robert

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Steen on 27 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

2/10 Terrible

Homayoun

Stayed 4 nights in Aug 2023
Response from Steen on 27 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

Karen

Stayed 1 night in Aug 2023
Response from Steen on 27 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

6/10 Okay

'pia

Liked: Cleanliness, staff & service, property conditions & facilities
Would like a refrigerator
Stayed 3 nights in Aug 2023
Response from Steen on 27 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

Francis Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in a nice safe area. There was a park across the street, where we went for our nightly walk. Breakfast was good and staff and service very good.
Stayed 5 nights in Aug 2023
Response from Steen on 27 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

6/10 Okay

Doryce, Freeport

Travelled with family
Disliked: Amenities
Unexceptional. No charging ports, usb or other Quiet and excellent location Always taxis Bad coffee
Stayed 2 nights in Aug 2023
Response from Steen on 27 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

4/10 Poor

Carl

Stayed 1 night in Aug 2023
Response from Steen on 27 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

Zvia

Stayed 1 night in Aug 2023
Response from Paula on 11 Sept 2023
Dear Zvia,Thanks for your interest on staying with us and writing a review. We are very happy to see that you had a nice stay here with us. We hope to see you again in the future.Best regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Scandic Copenhagen on 18 Aug 2023
Dear Robert,Thank you for your feedback, it is highly appreciated.Have a great day.Best regards,

4/10 Poor

yu-yeh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is not cleaned in daily basis and I am quite disappointed. In addition, there is no minibar at room and the hotel restaurant is closed during dinner time
Stayed 2 nights in Aug 2023
Response from Steen on 17 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Also rent the bikes there. Very handy. Would highly recommend. Breakfast was very good.
Stayed 7 nights in Aug 2023
Response from Steen on 15 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall I would say this is decent value for the money. The best things about this hotel are the location (very walkable and close to the train station) and the included breakfast. I found the bed to be firm and extremely comfortable. The service was prompt and friendly. One of my complaints would be the fact that the walls are paper-thin. We had neighbours that were not noisy by any means but we were able to hear their conversations and loud snoring. Also, the washroom drains was dripping constantly throughout the night. Take note that if you are in a rush in the morning, there may be a wait for the elevators as people head down and up to and from breakfast. Overall, if the rooms were quieter I would come back to this hotel but as is, this is not a repeat for me.
Stayed 2 nights in Aug 2023
Response from Steen on 14 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, functional accommodation
Room was large enough to accommodate 3 and was very clean. However the drains smelt temporarily when the shower was turned on. Good level of comfort but no personal touches/soft furnishing. Long queues at front desk and limited face to face service - all info and breakfast bookings available on app which is efficient but not very personal.
Stayed 3 nights in Aug 2023
Response from Steen on 14 Aug 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)