Dear Gerardo,Thank you for your wonderful feedback! We're thrilled to hear that you found our location convenient, just a few blocks from Central Station and close to many tourist sites. It's fantastic to know that our proximity to key attractions made your stay even more enjoyable.We're also delighted that you had a positive experience with our staff. Providing attentive and helpful service is our top priority, and we're glad to hear that they were able to assist you throughout your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.Warm regards,

Dear Alma,Thank you so much for your glowing feedback! We're thrilled to hear that you had an excellent and exceptional experience during your stay with us. Your two thumbs up mean the world to us!Providing outstanding service and ensuring our guests have a memorable stay is our top priority, and we're delighted that we could exceed your expectations.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,

Dear Luke,Thank you for choosing to stay with us and for taking the time to share your wonderful feedback! We're thrilled to hear that you had a lovely stay in the heart of Copenhagen and that you found our location, comfort, and breakfast buffet to your liking. Your kind words about our staff and service mean a lot to us.We appreciate your rating of 8 out of 10 and are delighted that we could contribute to making your time in Copenhagen enjoyable. If there's anything specific you loved about your stay or any suggestions for improvement, please don't hesitate to share.We look forward to welcoming you back for another great experience!Warm regards,

Dear Ryan,We sincerely apologize that your recent stay did not meet your expectations. We value your feedback and would like to learn more about the specific issues you encountered to address them promptly.If you're willing to share more details about your experience, we'd appreciate the opportunity to make amends and ensure a better stay for you in the future. Your satisfaction is of the utmost importance to us, and we are committed to resolving any concerns you may have had.Please feel free to reach out, and we hope to have the chance to regain your trust on a future visit.Warm regards,

Dear Arne,Thank you for taking the time to share your feedback, and we appreciate your positive rating of 8 out of 10. We're delighted to hear that your experience with us was generally positive.To ensure we continue to meet and exceed your expectations, we would love to hear more about your stay. If there are specific aspects that stood out or any areas where we can improve, please feel free to provide additional details.We value your feedback, and it will help us enhance our services for future guests. Thank you for choosing us, and we look forward to the opportunity to welcome you back for an even better experience in the future.Best regards,

Dear Angutinnguaq, Thank you so much for your fantastic rating of 10 out of 10! We are thrilled to learn that you had a perfect experience during your stay with us.Your satisfaction is our ultimate goal, and we're delighted that our efforts contributed to a memorable stay for you. If there are specific aspects of your visit that stood out or any feedback you'd like to share, we would love to hear more about it.It was a pleasure hosting you, and we look forward to the opportunity to welcome you back for another exceptional stay in the future. Thank you for choosing us.Best regards,

Dear Rene,Thank you for sharing your feedback with us, and we sincerely apologize for the challenges you faced during your stay. We deeply regret that the comfort of our beds did not meet your expectations, and we understand the importance of a good night's sleep.Your comments about the cleanliness and the presence of feathers in the pillow and duvet are concerning, and we assure you that we take these matters seriously. We will address these issues promptly with our housekeeping team to ensure improvements are made.We appreciate your positive remarks about our location and staff, and we are pleased to know that these aspects of your stay were satisfactory. However, we understand that our accommodations did not meet your preferences, and we apologize for any inconvenience caused.We value your feedback, and it will be used to make necessary adjustments and improvements. If there are specific details you would like to share for us to address more effectively, please feel free to provide them.We genuinely hope you will reconsider staying with us in the future, giving us another opportunity to provide you with the exceptional experience we strive to deliver.Warm regards,

Dear Frode Elias,Thank you for taking the time to provide feedback on your recent stay. We appreciate your positive assessment and are glad that your overall experience with us was favorable.If there are specific areas where we could have improved to make your stay even better, or if you have any additional comments or suggestions, we would love to hear them. Your insights are valuable to us as we continually strive to enhance our services.We hope to have the pleasure of welcoming you back in the future for another positive and enjoyable stay. Thank you for choosing our hotel.Best regards,

Dear Birgith, We're truly honored to receive such a high rating from you. Your satisfaction is our top priority, and we're delighted that we could make your experience exceptional. If there's ever anything specific that stood out to you or any way we can make your next stay even better, please don't hesitate to share. We can't wait to welcome you back for another perfect 10 out of 10 experience!Warm regards,

Dear Karin, Thank you for taking the time to reach out with your feedback. It makes us very happy that you had a good stay with us, and hope to have you back in the future. Kind regards,

Dear Marthe, Thank you for providing your feedback and sharing your experience. We appreciate your honesty, and we'd love to understand more about your stay. If there are specific areas where we could improve or if there were aspects that didn't meet your expectations, please feel free to share additional details. Your input is valuable to us, and we're committed to making necessary adjustments to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide a more satisfying stay.Warm regards,

Dear Ståle,Thank you for taking the time to provide your feedback, and we appreciate your rating. We value your honesty, and your comments are important to us as we continuously strive to improve our services.We'd love to learn more about your experience to better understand how we can enhance your future visits. If there are specific areas where we fell short or aspects that you believe we could improve upon, please feel free to share your insights with us.We are committed to providing a positive and enjoyable experience for all our guests, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Thank you for choosing us, and we look forward to the chance to improve your perception on your next visit.Best regards,

Dear Jörgen,Thank you for the excellent rating of 5 out of 5! We are delighted to hear that you had a wonderful experience during your stay with us.Your satisfaction is our utmost priority, and we are thrilled that we could meet your expectations. If there are specific highlights of your visit that you'd like to share or anything that made your stay particularly enjoyable, we would love to hear about it.It was a pleasure to have you as our guest, and we look forward to welcoming you back for another outstanding stay in the future.Best regards,

Dear Bente,Thank you for taking the time to share your feedback, and we appreciate your rating of 4 out of 5. We're pleased to see that your overall experience with us was positive.To ensure we continue to meet and exceed your expectations, we would love to hear more about your stay. If there are specific areas where we can improve or any suggestions you have in mind, please feel free to share them with us.We value your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,

Dear Jacob,Thank you very much for your business, and for taking the time to leave a review.We are very happy to hear that you had a great stay with us, and look forward to welcoming you back in the future.Kind regards,

Dear Jens PeterThank you for your business and an extra warm thank you for taking the time to leave a review.We are very happy to hear that you had a great stay with us, and look forward to welcoming you back in the future.Kind regards,

Dear Sebastian,Thank you for taking the time to reach out and let us know how your stay went.We are very happy to hear that you had a good stay with us, and hope to have you back as guest.Kind regards,

Dear Arnstein,Thank you for choosing Mercur Hotel and Ligula for your stay.We are very happy to hear that you had a great stay with us and hope to see you back ;)Have an awesome day,

Hello Jørn,Thank you for your business and thank your for reaching out and letting us know how your stay went.We are delighted to hear that you had a good stay, and look forward to having you back as guest.Kind regards,

Dear Erling,Thank you very much for your feedback! We are delighted to hear that you had a great stay with us, and hope to have you back as guest in the future!

Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our breakfast and friendly staff. We are delighted to hear that you found our location convenient, especially in proximity to the railway station. We also want to express our gratitude for bringing to our attention the areas where we can improve. We take all guest feedback seriously, and your insights regarding the condition of our rooms will be shared with our maintenance team. Renovations are indeed a part of our long-term plans to enhance our facilities and provide an even better experience for our guests. Regarding the fitness center and bar being closed, we apologize for any inconvenience this may have caused. We will review our current policies and consider ways to improve access to these amenities. We value your patronage and hope to have the opportunity to welcome you back in the future, allowing us to provide an improved and more enjoyable stay. Sincerely,Anne-Charlotte Team Mercur

Dear Vicki!Thank you so much for your very positive review!We are very happy to hear that you had a great stay with us, and of course hope you'll become a regular with us.Have a great day ;)

Dear Michael,Thank you for taking the time to leave us some feedback.We are delighted to hear that you had a great stay with us, and hope to see you again!Kind regards,

Dear Heidi,Thank you very much for letting us know how your stay went! We love to hear back from guests ;)We are delighted to hear that you had a great stay with us, and hope to see you back in the future.Till then, have a great day!

Dear Pontus,Thank you for taking the time to give us your feedback.It sounds like you had a great stay with us, and nothing could make us happier :)We hope to have you back in the future! Kind regards,

Dear Heidi,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our hotel nice and clean, and that our central location suited your needs by being close to everything. We understand that parking was a challenge, and we apologize for any inconvenience this may have caused. We continually evaluate ways to improve our services, and your feedback will be considered as we explore options to enhance our parking facilities. We appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay. Sincerely,Anne-Charlotte Team Mercur

Dear Vidar,Thank you for your business.It sounds like your stay didn't live up to the high standard we usually set for ourselves, and if you have time, we'd love to hear more about it.Regardless, we hope you will give us another chance in the future.Kind regards,

Hej Henrik,Tak for at du gav os din feedback. Det lyder til at dit ophold ikke levede op til den høje standard vi sætter for os selv, og hvis du har tid er du mere end velkommen til at emaile os, så vi kan høre helt præcist hvordan vi kan forbedre vores service.Vi håber at du giver os en chance til i fremtiden.Venlig hilsen,

Dear Alexander!Thank you for taking the time to let us know how your stay went! We love to hear back from our guests :)We are very happy to hear that you had a great stay with us, and hope you will keep us in mind the next time you are in Copenhagen.Have a great day!Kind regards,

Dear Phatcha,Thank you for taking the time to let us know how your stay went.If you have the time, please feel free to reach out and let us know exactly why your stay didn't live up to our usual high standards, since Feedback from our guests is very important to us.Regardless, we hope you will give us another chance in the future.Have a great day!

Dear Tilde,Thank you very much for your review! We are excited to hear that you had a great stay, and hope you will be back :)Have a great day!

Dear guest. Thank you for taking the time to share your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience. Warm regards, Aleksandra - Mercur Hotel.

Dear guest. Thank you for taking the time to share your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience. Warm regards, Aleksandra - Mercur Hotel.

Dear guest. Thank you for taking the time to share your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience. Warm regards, Aleksandra - Mercur Hotel.

Dear guest. Thank you for taking the time to share your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience. Warm regards, Aleksandra - Mercur Hotel.

Dear Georgie.Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your input as it helps us improve our services.We're pleased to hear that you found our hotel's location convenient and accessible, especially with its proximity to the airport. However, we sincerely apologize for the inconveniences you experienced during your stay.We understand that the hotel's decor may have appeared dated, and we are currently working on renovations to enhance the overall guest experience. Your comments about the noise from the nearby train tracks, temperature in the rooms, and the curtains not shutting properly is duly noted. We will investigate these issues and take steps to address them promptly to ensure that future guests enjoy a more comfortable stay.Regarding the issue with our food services, we appreciate your understanding regarding our temporary commitment to support refugees. We're sorry for any inconvenience this may have caused. Rest assured, we will review our communication and make necessary adjustments to ensure clarity for our guests in similar situations in the future.Your feedback is invaluable to us, and we hope you would consider giving us another opportunity to provide you with an improved experience. Warm regards, Sophus – Team Mercur.

Dear Guest.Thank you for taking the time to share your feedback about your recent visit to our establishment.We understand your disappointment with the condition of our property, and we acknowledge that it is in need of renovation. We are committed to making necessary improvements to provide a more comfortable and enjoyable experience for our guests.We also apologize for any discomfort you experienced due to the heat and noise. We will look into ways to address these issues to ensure a more pleasant stay for future guests.We hope to have the opportunity to welcome you back in the future to showcase the improvements we make. Your satisfaction is important to us, and we will work diligently to ensure a more positive experience during your next visit.If you have any further comments or suggestions, please feel free to share them with us. Your input is invaluable as we strive to make improvements.Thank you for your understanding.Warm regards, Team Mercur

Dear Stephen.Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced due to our ongoing renovation. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we fell short of your expectations in this regard. Please know that we are working diligently to enhance our facilities, and we regret any disruption this may have caused during your stay.Kind regards, Team Mercur.

Dear DavidI want to sincerely apologize for the experience you had during your recent stay with us. Your feedback is invaluable to us, as it highlights areas where we need to improve our services.I deeply regret the issues you encountered with the room, including the bedding, safe, and access cards. It's clear that we fell short of our commitment to provide a comfortable and hassle-free stay. Please know that your comments have been shared with our maintenance and housekeeping teams to ensure that these issues are addressed promptly.Additionally, we will look into enhancing the storage options in the room to make it more convenient for our guests. Your feedback regarding the reception staff's attitude is concerning, and we will take immediate steps to provide additional training to our team members to ensure that all guests receive the courteous and professional service they deserve.We truly value your feedback and appreciate your patience in bringing these matters to our attention. We are committed to learning from this experience and making the necessary improvements to prevent such issues from happening in the future. If you decide to stay with us again in the future, we will strive to provide you with a much better experience.Thank you for choosing our hotel, and we hope to have the opportunity to regain your trust and provide you with the exceptional service you deserve on your next visit.Warm regards,Anne-CharlotteTeam Mercur

Dear Nikos Thank you for your review. It is fantastic to hear that you had a perfect stay here with us, and I hope you will visit us again sometime. Have a pleasant evening Kind regards

Dear Guest Thank you for your review. We are happy to hear that you had a perfect stay with us, and we hope you will visit us again. Have a pleasant day Kind regards

Dear Alistair, We really appreciate that you've taken your time to give us a score and very pleased to see that it seems like you had a pleasant stay. Have a nice day. Kind regards Nanna, Front desk

Dear Nana Thank you for your review. We are happy to hear that you enjoyed your stay with us, and I hope you will visit us again. Have a pleasant day Kind regards

Dear Paul Thank you for your review. I'm sorry to hear that your room were not properly cleaned and your comment about the bathroom has been noted. If you have any kind of problem you can always contact us in the reception, then we will try and fix it for you. Have a nice day Kind regards

Dear Aga Thank you for your review. We are very happy to hear that you had a perfect stay with us and hope to see you again. Have a pleasant day Kind regards

Dear Rosanne, Thank you very much for your kind review, we always appreciate good feedback. You are always welcome back to Mercur Hotel!

Dear Guest Thank you for your review. It is fantastic to hear that you had a perfect stay with and I hope you will visit us again. Have a pleasant day Kind regards