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Quay Hotel and Spa

Star Rating
4 out of 5



4.4 / 5Excellent
449 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking


What's nearby

  • Popular Location
    Conwy Quay
    3 min drive
  • Popular Location
    Aberconwy House
    4 min drive
  • Restaurant
    The Olive Grove
    8 min walk
  • Restaurant
    Old Station Hotel
    25 min walk
  • Airport
    Anglesey (VLY)
    40 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-22. Try updating your dates to see prices for your trip.

    About this area


    Located in Conwy, Quay Hotel and Spa is in the historical district and on the waterfront. Conwy Castle and Bodysgallen Hall are local landmarks, and some of the area's attractions include Llandudno Swimming Centre and Llandudno Pier. Bodafon Farm Park and Conwy Water Gardens are also worth visiting. Our guests appreciate the hotel's quiet location.

    What's nearby

    • Popular Location
      Conwy Castle - 3 min drive
    • Popular Location
      Conwy Quay - 3 min drive
    • Popular Location
      Aberconwy House - 4 min drive
    • Popular Location
      Conwy Town Walls - 4 min drive
    • Popular Location
      Conwy Golf Club - 5 min drive

    Getting around

    • Conwy Deganwy Station - 7 min walk
    • Liverpool (LPL-John Lennon) - 72 min drive


    • Marina Restaurant — 1 min walk
    • The Terrace Bar — 1 min walk
    • The Olive Grove — 8 min walk
    • Old Station Hotel — 25 min walk
    • Llandudno Junction Community Club — 25 min walk

    About this property

    Quay Hotel and Spa

    After a day on the slopes, return to Quay Hotel and Spa to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa. All 74 rooms feature modern comforts such as flat-screen TVs with digital channels, along with free WiFi. Other amenities available to guests include 24-hour room service, Egyptian cotton sheets and coffee/tea makers.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Limited parking spaces

    Food and drink

    • Free full breakfast
    • 1 restaurant
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness centre
    • Full-service spa
    • Indoor pool
    • Sauna
    • Steam room

    Family friendly

    • Dry-cleaning service
    • Free cots/infant beds
    • Indoor pool
    • Rollaway/extra beds (surcharge)


    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Wedding services

    Languages spoken

    • English
    • French
    • Russian
    • Spanish

    Business services

    • Computer station
    • Meeting rooms


    • Marina on-site
    • Terrace


    • 7 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Detox wraps
    • Facials
    • Hydrotherapy
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - prenatal
    • Massage - sports
    • Massage - swedish
    • Massage/treatment rooms
    • Reflexology
    • Sauna
    • Spa open daily
    • Steam room


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower


    • Designated smoking areas

    Room amenities


    • Blackout drapes/curtains
    • Egyptian cotton sheets
    • Free cots/infant beds
    • Heating
    • Hypo-allergenic bedding
    • Linens
    • Premium bedding
    • Rollaway/extra beds (surcharge)


    • Bathrobes
    • Free toiletries
    • Hairdryer
    • Towels


    • 32-inch flat-screen TV
    • digital channels

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Free bottled water


    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby things to do


    • Beach access
    • Bike hire
    • Downhill skiing
    • Golf
    • Hiking/biking trails
    • Kayaking
    • Mountain biking
    • Parasailing
    • Rafting
    • Rock climbing
    • Sailing
    • Snowboarding
    • Waterskiing
    • Windsurfing
    • Ziplining

    Where to eat

    • Marina Restaurant – Al fresco dining restaurant with a bar offering local cuisine. Serves breakfast, lunch and dinner daily. Reservations required. Kids' menu available.
    • The Terrace Bar – Ocean-view bar offering local cuisine. Serves brunch, lunch and dinner daily. Kids' menu available.


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good


    Upgraded room on booking, asked for a walk in shower...gave us a room for a wheelchair user, room was shabby, no idea what a standard room is like! We refused it & paid for another upgrade to an executive room. Cleanliness wise, the rooms needed a good clean & dust, especially on glass surfaces,though the cleaners are probably on a quick turn around. For the cost of the room I was expecting far more, though buying an estuary view too, plus amazing sunsets. The "free" breakfast was good, but the same each day.Yes, it was an experience, but overpriced.

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    Stayed here for 2 nights with a friend in a superior room overlooking the estuary. Room was beautiful. Lovely and clean, we also used the leisure facilities. We were asked by the guy on reception if we would like to book a table in the restaurant which we did but the times offered were either 6pm or 8.45pm. Both times were really too early or too late but we booked the later time. However when we then walked into the bar and saw two menus we were then told by a member of the bar staff that we could actually eat in there without booking. In the end we did do this and I cancelled the restaurant booking but it would have been nice to have been given the option by reception. We couldnt fault the service and the food was lovely on both nights.

    Stayed 2 nights in Oct 2019

    5/5 Excellent


    Second time I’ve stayed here. Love this hotel.

    Stayed 1 night in Sep 2019

    5/5 Excellent

    Food was fab! great! thanks chef!.staff just the best personal service we have received anywhere. Rooms all large sunset to die for! All in a beautiful town with a castle and river with one of the best views inn the UK!

    Stayed 1 night in Sep 2019

    5/5 Excellent


    What a great stay... the rooms are amazing and very clean we will definitely be going back again. Thank you

    Stayed 2 nights in Sep 2019

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