Upgraded room on booking, asked for a walk in shower...gave us a room for a wheelchair user, room was shabby, no idea what a standard room is like! We refused it & paid for another upgrade to an executive room. Cleanliness wise, the rooms needed a good clean & dust, especially on glass surfaces,though the cleaners are probably on a quick turn around. For the cost of the room I was expecting far more, though buying an estuary view too, plus amazing sunsets. The "free" breakfast was good, but the same each day.Yes, it was an experience, but overpriced.