Ratings based on 299 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Woodbury, MN

Nice, clean, new, except...

Posted 23-Aug-2017
Nice, clean, new hotel. Dedicated reception staff there 24 hours a day. Rooms are a bit small, but we had the pull out couch out to accommodate our children. If the couch was folded in it would have been fine. Only issue was with the crib we requested. It was in the room when we arrived and we put our 1 year old daughter to sleep in it to begin with. However when I looked in on her about 30 minutes later she was in between the mattress and the side of the crib at risk of getting trapped. I repositioned her into the center, but she immediately rolled to the side again and slipped in between the mattress and the side. I took her into the bed with me. Crib is old and should be replaced!
Comment from Hotel Management
31-Aug-2017 by Thorsten RAUBER, Hotel Management
Dear Miriam, thank you for your comment. We already recognized, that 2 of our 8 cribs are only for children older then 2 years. We changed the check system for the housekeeping to avoid that little babys got this big cribs. We hope to see you soon in our hotel. Thorsten RAUBER General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Nice hotel downtown but breakfast not included

Posted 17-Aug-2017
Everything was great about the hotel, the rooms are a little small and I was lead to believe in the description that breakfast was included but it's not and it's kind of expensive.
Comment from Hotel Management
31-Aug-2017 by Thorsten RAUBER, Hotel Management
Dear Michelle, thank you for your comment. I'am sorry for the trouble you had with the breakfast. Like in all ibis hotel, our breakfast is not included in the room rate. We hope to see you soon here in Constance Thorsten RAUBER General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel

Posted 27-Jul-2017
Best location everything is nearby. We had bad weather but other than that it was a nice stay.
Comment from Hotel Management
31-Jul-2017 by Thorsten RAUBER, Hotel Management
Dear Guest, Thank you very much for your outstanding quotation. I'am happy that you had a nice stay in our Hotel! Hope to see you soon Thorsten RAUBER General Manager
4 out of 5
by A verified traveller

Posted 26-Jun-2017 on Hotels
Great hotel both the location and the room were just right.
Comment from Hotel Management
28-Jun-2017 by Thorsten RAUBER, Hotel Management
Dear Guest, thank you for your comment. I'am happy that you enjoyed the stay in Constance! We hope to see you soon Kindest regards Throsten RAUBER General Manager
5 out of 5
by Mohamad

Posted 10-Feb-2017 on Hotels
it was great
Comment from Hotel Management
27-Mar-2017 by Thorsten RAUBER, Hotel Management
Dear Mohamad, thank you very much for your good quotation! hope to see you soon in our hotel Throsten RAUBER General Manager
4 out of 5
by A verified traveller

Posted 17-Dec-2016 on Hotels
Comment from Hotel Management
19-Dec-2016 by General Manager, Hotel Management
Lieber Gast, vielen Dank für Ihren Kommentar! Grüße Thorsten RAUBER Direktor
3 out of 5
by A verified traveller

Posted 09-Oct-2016 on Hotels
The walls are not well insulated so adjoining room sounds can be bothersome.
Comment from Hotel Management
09-Nov-2016 by General Manager, Hotel Management
Dear Guest, thank you for your quotation. It could be, that you hear other hotel guest, when we are well booked. Sorry We hope to see you soon in our hotel Thorsten RAUBER General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Aptos, CA

Nice hotel close to bus stop, easy access to train

Posted 24-Jul-2016
Easy to find, welcoming staff. Just a short distance from bus line to trains station and tourist attractions. Medium size room with with IKEA feel. Very clean, plenty of electrical outlets for charging electronics. Standard European breakfast buffet with cold cuts and cheese, lots of gourmet breads, eggs and lots of juices is extra $11.
Comment from Hotel Management
07-Sep-2016 by Thorsten RAUBER, Hotel Management
Dear JD, thank you for your quotation. Kind regards Thorsten RAUBER General Manager
4 out of 5
by Ori

Functional and convenient

Posted 12-Apr-2016 on Hotels
Hotel seems new. Had it not been in renovations (that did very little to disturb my stay), it would have gotten a perfect "hotel condition" score. Check in and out were smooth. Staff are nice enough. Early check in was a very pleasant welcome. Room is a little small but perfectly functional and clean. The hotel is a little far from the center (15 min. walking), but this is probably why it is cheaper than it should be. Good value overall.
Comment from Hotel Management
07-Sep-2016 by General Manager, Hotel Management
Dear Ori, thank you very much to take your time to tell us about your stay in our hotel. I'am happy that we helped you to enjoy your stay in constance. Hope to see you soon Kind regards Thorsten RAUBER General Manager
3 out of 5
by A verified traveller

ok hotel near the center

Posted 11-Apr-2016
Pros: the staff was very friendly
Cons: breakfast options and quality of food
Location: very good location, 800m from center
the breakfast was good at all, there were some construction equipment inside the hotel near the breakfast area (separated by wood walls). expedia listed free parking but I had to pay the parking (the parking is a private one not owned by the hotel and the hotel doesn't validate the parking ticket) the wifi was good, no hassle just a dash page where you have to check a box and push a button to be able to use the wifi
Comment from Hotel Management
09-Nov-2016 by Thorsten RAUBER, Hotel Management
Dear guest, thank you for your detailed description of our hotel and our service. I'am happy that you injoyed your stay in our hotel! Hope to see you soon